WESTERN Complaints

DOMETIC RECALL 08E-032 RV REFRIG. RECALLS ARE LISTED FOR MY REFRIGERATOR AS A FIRE HAZARD AND MY UNIT WAS AFFECTED AS PER DOMETIC. BRIGHT YELLOW POWDER WAS NOTED AT THE REAR OF THE UNIT. I TOOK IT TO A DEALER FOR EXAMINATION AND THE UNIT BURST AT THE BURNER UNIT. THIS IS THE SAME PROBLEM THAT THE RECALL IS NOTED AS A SAFETY PROBLEM. UPON CONTACT WITH KIM AT THE DOMETIC HOTLINE, SHE ADVISED THAT MY UNIT IS OUT OF WARRANTY AND WILL NOT BE SERVICED. IS THIS A SAFETY RECALL OR A WARRANTY RECALL? TO THE SERVICING DEALER, WEBBS RV IN LAKESIDE CA., 619 443-5073 IT IS A SAFETY ISSUE. THE RECALL DOES NOT STATE THAT THE UNIT HAS TO BE UNDER WARRANTY FOR RECALLS. *TR

TL*THE CONTACT OWNS A 2007 MIDWEST TRAILER, MODEL SHORELANDER MLUV40TBXLW (NA). THE VEHICLE HAS GOODYEAR TIRES, TIRE SIZE IS ST185 (NA) TIRES. THE CONTACT CHECKED HIS TRAILER AND NOTICED THAT ONE TIRE WAS FLAT. HE TOOK THE TIRE TO THE SHOP, BUT ANOTHER TIRE FLATTENED A WEEK LATER. THE CONTACT EXAMINED ALL THE TIRES AND NOTICED THAT THE VALVES ON ALL THE TIRES WERE DRIED ROTTED. ALL OF THE VALVES WERE REPLACED. THE DOT AND THE TIRE LINE ARE UNAVAILABLE. THE TIRE SIZE WAS CONFIRMED WITH THE CONTACT. THE FAILURE MILEAGE WAS 800.

2005 WESTERN ALPENLITE RV WHEEL BROKE OFF. CONSUMER STATES THAT THE WHEEL BROKE OFF DUE TO A BROKEN WHEEL WELD. *KB

TL*THE CONTACT OWNS A 2000 WESTERN ALPINE COACH. THE CONTACT FOUND NHTSA CAMPAIGN ID NUMBER 02V243000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER) AND IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE DEALER STATED THAT THEY WOULD ONLY COVER THE CALIPERS AND THE PINS. THERE WAS SIGNIFICANT DAMAGE TO THE ZOPS DISC BRAKE CALIPERS, IN WHICH THE DEALER REFUSED TO REPAIR, EVEN THOUGH IT WAS REFERENCED IN THE RECALL AS A FREE REMEDY. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE VIN, ENGINE SIZE, NUMBER OF CYLINDERS, AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 28,200. UPDATED 01/17/08 *BF UPDATED 01/17/08 *TR

THE SOLD US A 5TH WHEEL, AND SAID IT WAS A 2008 AND IT WAS MADE IN 06' TO BE A 07' THEY SOLD IT AS A 08' IT IS REALLY A 07', THEY DO NOT HAVE ANY 08' AS OF TODAY NOV. 25TH, 2007 . THEY ARE TRYING TO MAKE US OUT TO SELLING US A 08', THEY LIED AND CHANGED THE VIN # ON OUR 5TH WHEEL, THE SHOP MANAGER GAVE ME A DIFFERENT VIN# IT WAS ON THE TRAILER IN THE BEGINNING, THEN THEY CHANGED IT AND TOOK US FOR A LARGE AMOUNT OF CASH, AND STILL PAYING ON IT TOO. *TR

ALUMINUM RADIATOR FAILED CAUSING LOSS OF COOLANT. SIGHT GAUGE INDICATED FULL. THIS RADIATOR IS USED IN OTHER MANUFACTURER'S COACHES AND ALL HAVE EXPERIENCED FAILURES. RADIATOR WAS MADE BY JB RADIATOR IN SACRAMENTO, CA. THIS FAILURE CAN CAUSE ENGINE OVERHEAT AND FAILURE. *TR

TL*THE CONTACT OWNS A 2000 WESTERN ALPENLITE FIFTH WHEEL. THE VEHICLE HAS HI RUN, SIZE LT23585R16 TIRES (NA). WHILE DRIVING 60 MPH, THE CONTACT HEARD A LOUD POP. HE PULLED OVER AND NOTICED THAT THE DRIVER AND PASSENGER SIDE REAR TIRES SEPARATED. THE ROAD CONDITIONS WERE DRY. ROADSIDE ASSISTANCE ARRIVED AND REPLACED THE TIRES. THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 7,700. NO OTHER VEHICLE INFORMATION WAS AVAILABLE. THE CONSUMER STATED THE TIRES BLEW APPROX 200 MILES APART AND DID NOT BLOW AT THE SAME TIME. UPDATED 11/06/07 *TR

TL*THE CONTACT OWNS A 2007 ALPENLITE VOYAGER. WHILE DRIVING 5 MPH AND MAKING A TURN THE DRIVER'S SIDE REAR TIRE CAME OFF THE TRAILER WHEN THE CENTER OF THE WHEEL SEPARATED FROM THE RIM. THE TRAILER TIRES WERE TREDIT (16X60 J.J. DOT CT&6W) WHICH WAS MANUFACTURED ON 06/30/05. NHTSA RECALL CAMPAIGN 05V435000WAS IDENTICAL TO THE FAILURE ON 2006 MODEL VEHICLES. THE CONTACT COULD PROVIDE PICTURES. THE FAILURE MILEAGE WAS 11,000 , AND THE CURRENT MILEAGE WAS 12,000. *AK

ON A TRIP TO TEXAS FROM OREGON WE HAD A BLOWOUT ON RR OF OUR 12000 LB FIFTH WHEEL TRAILER. HAD IT REPLACED IN AUSTIN THINKING NOTHING OF THE INCIDENT. ON THE TRIP BACK I NOTICED TWO LEFT SIDE TIRES WITH BULGE IN SIDEWALLS OF BOTH TIRES AND SEVERE WEAR PATTERN ON OUTER EDGE OF TIRE. INFLATED TO 80 LBS, CHECKED AT MOST STOPS. 50 DEGREES, DRY ROADS. 60 MPH CONSTANT. WENT TO GOODYEAR DEALER IN TUSCON AZ. AND HAD THESE TWO PLUS THE REMAINING (VISUALLY GOOD ONE) REPLACED. THESE WERE WRANGLER HT 235/85 16S SERIES E. ABOUT 20,000 ON TIRES, AGE APPROX 4 YEARS FROM DATE OF TRAILER PURCHASE. I SINCERELY BELIEVE THE BLOWOUT WAS TIRE DEFECT CAUSED BUT DIDN'T HAVE IT CHECKED BECAUSE OF NO PRIOR PROBLEMS. THE DEALER GAVE ME 75% REDUCTION ON COST OF NEW TIRES FOR THE TWO SHOWING DEFECT. *NM

I JUST FOUND OUT ABOUT A SAFETY RECALL THAT AFFECTS MY ALPINE COACH MOTOR HOME BUILT BY WESTER RECREATIONAL VEHICLES OF YAKIMA, WASHINGTON. THE RECALL NBR IS 04V372000, WRV CSAR NBR 1053 AND HAS TO DO WITH THE VANSCO MULTIPLEX MODULE. I CALLED WRV CUSTOMER SERVICE ON MONDAY, 12-18-2006 AND WAS REFERRED TO A VOICE MESSAGE BOX TO LEAVE A MESSAGE. MY MESSAGE WAS REAL SIMPLE. I WANTED SOMEONE TO CALL ME BACK AND TELL ME IF THE RECALL HAD BEEN ACCOMPLISHED ON MY COACH OR NOT. I TOOK DELIVERY ON 6-17-2004 AND HAVE YET TO HEAR FROM ANYONE CONCERNING THIS RECALL THAT DEFINITELY APPLIES TO MY COACH. ONE WOULD THINK WRV, INC WOULD BE MORE RESPONSIBLE AND RESPONSIVE WHEN IT COMES TO A SAFETY RECALL ISSUE. I'M NOT GOING TO PLAY THEIR USUAL GAME OF CAT AND MOUSE WHEN IT COMES TO THE SAFETY OF MY FAMILY. *NM