2022 WINNEBAGO EKKO Complaints

8 October 2024 Winnebago Ekko owners are looking for clarification on NHTSA recall 23V-234. The number of owners who have experienced Balmar alternator failure after the recall work is growing. We are among them. A post-recall fire has also been reported (October 6 2024 in Washington State) Manufacturer's response to this situation has been, so far: 1) Replace the alternator at no charge 2) Replace the alternator at no charge, with a verbal warning that no more alternators will be furnished free of charge, directing owners to instead contact the component manufacturer (Balmar) for additional relief. Both are unacceptable. The recall was ordered to prevent 1) alternator failure and 2) a potential fire. The recall does neither and the RV manufacturer must be held accountable. Our 23V-234 recall work was completed in February 2024. The alternator failed in June 2024. Yesterday, October 7, the dealer installed a manufacturer-authorized replacement alternator (our fourth, to date, since the RV purchase.) No other work was performed, to our knowledge. We asked the dealer what work the manufacturer was planning to complete to fix the root cause of the alternator failures. Answer: no additional work; only an alternator replacement. Wrong answer. If the manufacturer is planning modifications to address the root cause of multiple alternator failures (and fire risk) the owners have a right to know. To date we have received no indication that any such plan is underway. I am not suggesting they are -not- planning a fix. But we have no indication to the contrary and we have a right to information. In fact we have indications to the contrary. This is not just a major inconvenience (it is - when the alternator fails, it makes everyday life in the RV very challenging.) It's much more than that - it's a fire risk that could impact both life and property. What remedy is the manufacturer planning, and when? Thank you.

I put Other, as my husband was driving the 2022 EKKO when the sound bar above him fell down...he caught it and had to drive one handed to get to a safe spot to stop. wires were hanging as was the sound bar

Winnebago adds a 2nd alternator to the engine for charging the coach/house Lithionics batteries. This 2nd alternator is a Balmer brand. The Balmer alternator suddenly developed a high pitched whine. Once whining it ceased to charge the batteries. The Balmer regulator begins to smoke quickly once the alternator is whining. We’ve been told to disconnect the regulator quickly or a fire can happen (we’ve been told others have had fires). This is our 2nd Balmer alternator failure. The first failed alternator was replaced at the factory end of July 2024 (apx 60 days ago). Changing the alternator is not addressing the root cause and the danger of a fire. Winnebago and Balmer have been aware of this risk for months and have not been able to identify the root cause.

Winnebago recall 174 (NHTSA campaign 23V234000) regarding improper electrical wiring design and installation by Winnebago was recently completed on my RV. After completion of this recall I experienced another electrical fire in the engine compartment (my alternator had previously caught fire due to wiring and design defects noted in Winnebago recall 174). After extinguishing the fire I observed the Winnebago recall 174 remedy had been completed in such a way that an engine compartment wiring harness was under tension and in contact with the threads of a bolt on the backside of the new alternator installed as part of the Winnebago recall 174 remedy. This seems to have resulted in electrical anomalies and eventual ignition of the wiring harness. There were repeated brief intermittent brake and rear hatch warnings shortly before the fire (there is no rear hatch). The windshield washer system failed after uncommanded operation of the windshield wipers. Multiple other warnings and cautions flashed on the screen too fast for me to identify them. This all happened just prior to the fire which occurred during an engine start attempt while parked. I have video documentation of the smoke and photos showing fire damaged wiring and its location relative to the alternator bolt. Components are available for inspection. I have not yet contacted a dealer, service center or manufacturer yet since this event happened only days ago. My safety has been compromised by two engine compartment fires involving the same defect both before and after the Winnebago recall 174 remedy. For this to happen I have to assume either faulty mechanical completion of the recall or the recall remedy itself. This is but the latest fire hazard I have experienced with this unit (two actual fires, loose propane fitting which slowly flooded the coach with propane, overheated air conditioner that melted insulation in the ceiling and impending NHTSA campaign 24V541000 for solar fuse fire hazard).

started vibrating Gradually getting worse. Stopped & inspected several times, checked psi, all good. Plenty of tread. No bubbles or delaminating visible on outside. Eventually tire blew apart at 23K. 205/75R16

Balmar alternator or regulator fails to work as designed. No charging of batteries when idling or driving. This is a Safety Issue because fires have been reported as a result of these electrical system failures. Lithionics (battery) app confirms no charge reaching the batteries, see attached screenshots. Potential Risk of Fire when not working properly as evidenced by others with Balmar failures as reported to NHTSA. This is the 3rd failure we have encountered: 1st failure confirmed by Winnebago, and was replaced with like parts. 2nd failure occurred just prior to the 2023 recall, and was addressed by Winnebago Factory Service during recall by replacing parts again. 3rd failure occurred today. The current failure happened when the unit (2022 Winnebago EKKO) was parked in our driveway, not while travelling. Upon starting the vehicle, the alternator emitted a loud whining sound and subsequently provided no charging to the batteries. We are aware of the symptoms based upon our previous failures, and know of others who also had a Balmar failure after having the prior recall completed. We desire a lasting permanent solution for this problem as it has not been adequately addressed by the previous Winnebago recall.

The prior recall #174 was completed at the Winnebago Factory Service Center in September of 2023. The replacement alternator failed and has now been replaced as a warranty item but the Factory Service Center. This is the 3rd Balmar alternator for this unit. The first replacement was approximately in October of 2022, then the recall was performed in September of 2023 which included replacement of the Balmar alternator, now that has malfunctioned once again necessitating replacement. All seem fail in one year increments.

40 amp fuse for Solar charger burned. Replaced fuse and fuse holder became too hot to hold with bare hand but didn't blow the fuse. This type of heat causes a risk of fire inside the motorhome. Currently unable to use solar, a significant element of our ability to enjoy the rig.

Winnebago serial number: [XXX] This vehicle has already had the recall work done as described in NHTSA Campaign Number 23V-234. This work was performed at NIRVC in Las Vegas on or around February 7, 2024. Their work was excellent, however the Balmar alternator has once again failed. The prior electrical system recall was completed at the factory service center in Forest City Iowa. Additional service was performed before the recalls were issued at Colonial Airstream (selling dealer) in New Jersey and at Roam Rig in Connecticut. Please pressure the manufacturer to revise the recall and fix what has been a never-ending headache for almost all owners, since purchase. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Belt separation occurred at legal highway speed, specified inflation pressure, and within load parameters of the vehicle. Many other owners have reported the same occurring. The belt separation caused the tire to be out of round and caused severe vibration. We recognized the problem because of similar reports from other owners, pulled off the road, and exchanged the tire for the spare. Within a few days we were able to procure seven new tires and have them installed. Discount Tire on Ben White in Austin probably discarded the old tires but confirmed that there was belt separation. You could see the bulging in a couple places on the tread. If we had suffered a blowout, as some other owners of this model have, it would have been life-threatening at Texas highway speeds of 75 mph.