WINNEBAGO Complaints

My vehicle is a 2020 Winnebago Travato GL; on a 2019 RAM Promaster Chassis. Winnebago installs a second alternator that charges to Volta system's Lithium Battery Pack (A GL Model has lithium batteries). Winnebago routes the wiring harness for this 2nd alternator through passenger side front wheel well. There is the possibility that in sharp turns the tire will rub on the wiring harness, thus damaging it. Other Travato owners have identified this rubbing issue (on a Travato Owner's Facebook group). I noticed the outer sheath on the main cable is damaged as result of turning the wheels all the way to the left.

LED lights on “Suburban” brand cooktop knobs have been spontaneously all lit up red for the past couple of days, despite not having touched or used the cooktop. I’ve had the trailer for 10 days, it is brand new, 2024 Winnebago Micro Minnie 1720FB model. I went in the trailer after heavy rains to check for leaks and found that all 3 burner knobs were lit up red. And there is no longer any power in the rig either. Still, despite the apparently dead batteries, the lights are still on and I have no way of turning the LED lights off. I am informing you of this because the recall concerning faulty circuit boards relating to recall of “LED light failure which can pose an overheating and fire risk” only lists 2022 and 2023 units, but mine is a 2024. I think the recall should cover the 24s as well. What is the remedy to get the lights off so that there is no fire risk?

I'm a member of the a Winnebago Travato owners group that's identified a significant safety concern that the manufacturer is choosing to ignore. On Winnebago Travato "KL" models, (A class B RV with a lithium battery pack instead of a generator), the manufacturer has chosen to run a 58v 140A (8000 kw operating load) wire from an alternator attached to the engine, to the lithium battery pack in the rear with the wire routed through the front passenger side wheel well. When the vehicle is turning to the left or right, this wire routing inside of the wheel well comes within 1/2" of contacting the tire tread on an unloaded vehicle parked level. In motion, with more forces involved, this wire is able to make contact with the tire. Many members of the owners group have reported significant rubbing of the tires on this wire. Installation of tire chains would cause certain contact and road debris or tire delamination (another issue with this vehicle) can cause damage to this wire leading to a vehicle fire. In fact, there are suspected stories of vehicle fires after blow outs on the Travato KL, however we are unable to verify their integrity. In any case, running a high power cable unprotected inside a wheel well is a dangerous life safety issue and needs to be remedied. I've attached a picture of the wire location on my Travato for your reference.

I purchased Transit 2017-2023 Front 2pc All Weather Floor Liner Tray Part Number: JK4Z1613086AA. Order #87359. Only 1 of two holes in the drivers side floor liner tray matches the fastener location in the driver's side floor liner. The passenger floor liner tray has no holes even though there are two fasteners in the passenger side floor liner for the floor liner tray. I contacted Ford Parts and offered to send pictures. The person I spoke to said the floor liner tray is correct for my VIN and there is nothing they can do. I offered to send pictures but he did not want them. I decided to keep the floor liner tray instead of return them since they fit the shape of the floor very well. Unfortunately, the drivers side tends to slip up under the gas and brake pedal.

Stove/oven had hot electrical lead connected to frame of oven, causing frame of oven to be "hot". Electrocution if touching oven and a ground would cause shock/death. Found this out when lid of pot while using a hot plate on top of cooktop touched frame of oven and sparked. Troubleshooting found what appeared as a ground wire attached to frame, but was really a hot 12 volt wire. Miss wired from factory, this should not have power on it.

Upon leaving our campground on the morning of 11/30/2023 we were driving out on paved campground exit road at about 10MPH when Carefree awning on our 2022 Winnebago Travato suddenly and without warning fully extended in an uncontrolled fashion. We pulled over immediately and determined how to manually retract the awning with a socket wrench. Upon manually retracting the awning it was still not secured and reeled completely out again. We repeated the manual retraction and this time secured the awning by tying nylon straps around both ends of the awning. It is also worth noting that power switch to the awning was OFF when this occurred. This awning had the previous recall completed (22V696000) Have since learned there is a new recall (23V627000) It appears to me this failure is mechanical in nature and not electrical or software. It also seems that Carefree /Winnebago should instruct all owners of these awnings to not only not use them, but to also secure them with straps or zip ties. An awning should not be able to completely deploy while in motion without any user inputs and the unit being in an electrical off position. There is a home security video on a Facebook Travato users group that captures the exact nature of the awning uncontrolled extension we experienced (only difference is we were driving)

After numerous prior repairs & recalls related to the Balmar Aux. charging system installed in our Ekko model RV by Winnebago, we again returned to the factory service center for the second time this year to have the latest recall, NHTSA 23V-234 WGO Recall 174 completed. After the third day in the shop for the Balmar recall & other repairs the vehicle was returned to me. The tech advised me that 1 lithium battery from the dual set had to be replaced. After a quick visual inspection in the tech’s presence I pointed out several workmanship issues that required the coach to go back into the shop to correct before shop closing. That evening I drove the coach onto blocking to visually inspect their unseen work. I found several issues including a loose terminal connection of a high current 3/0 B+ battery cable at the newly installed alternator and an unsecured cable bundle dangling under the engine. I informed the service supervisor of my findings via email that evening & the next morning our coach was again taken into the shop for further recall corrections. That afternoon WGO insisted that I inspect the coach before they released it back to me for the third time. The coach was on the ground limiting my abilities so I accepted the vehicle with their assurance of a job done right. I next discover since the recall & one battery replacement, the batteries discharge at an uneven rate. After my emailing Lithionics it was decided to have WGO recharge each battery individually to try to balance the chemistry. That required a weekend stay & on Monday the tech completed the request. After returning the coach to me for the fourth time, I asked if he verified the batteries operation, he said he had not & we left in disbelief. Now, while discharge testing at about 1.9kw on our 2kw inverter the old batt discharge is 101A, the new is 50A, which is a serious problem. WGO tells me to go the local dealer which is no option. Looked like a good upgrade just very poor execution

Selling dealer preformed NHTSA #24V942000 Winnebago Ekko Recall # 165 in January 2022. The repair procedure held up delivery of the vehicle for months. A serious defect in their workmanship that could compromise the intended goal of correcting a potential hazard to nearby electrical components was later identified by me & reported to the dealer, and manufacturer. The dealers response was to deny that they performed the recall and reject that the area of concern, a sink drain line connection was part of the recall. I made it glaringly apparent that they were wrong in both regards & the dealer stopped responding to my request to correct. Reference WGO- Instructions To Perform Recall Campaign 165, pg 18 steps 74-77. I reported it to the manufacturer & in October 2023, after traveling 3400 miles round trip to the Winnebago factory service center, the defect was corrected. The dealer also failed to properly inspect or implement Winnebago Recall 7301, a correction of undersized battery cabling posing a serious electrical hazard. That also had to be reinspected and corrected on another visit to the manufacturer in March 2023. In reporting each of these instances to the manufacturer, the ultimate responsible party, I sensed a lack of interest from their representatives for their contracted agent's safe implementation of the necessary safety related repairs. These repair failures resulted in unnecessary inconvenience, potential safety risk to life and/or property and required us to take extraordinary measures to deliver the vehicle to the manufacturer twice within approximately 6 months for corrections. The dealer has failed to follow the manufacturer's clear & precise recall procedural protocols, approved by NHTSA and has shown a pattern of disregard for our safety. In the interest of public safety, I would hope that NHTSA would audit the offending dealer's service repair record related to Campaign #21V942000 and require an independent review for similar defects.

While driving up on the leveling blocks, 9 of them shattered. Hard plastic pieces of the blocks became shrapnel that flew across the driveway. Had I been standing where I normally do, I would have been hit by the shrapnel and suffered injury. When I tried to contact Amazon for a refund, I noticed numerous photos of broken blocks in many of their reviews. I contacted the company in July, August, and again in October to no avail. Finally, last week, I received an email from their representative, Chris Phillips, who at first told me that we had used their product incorrectly. We purchased this specific product because it stated on the product packaging that it was for larger class A motorhomes. We have a class A motorhome but not what would be considered "larger". I sent him a screenshot of the packaging, he apologized and said he had no idea that was on the packaging. They refuse to give us a refund for their defective product. Because we live in our motorhome traveling the country, we threw away the defective blocks as we had room to store them and replaced them with a different company's product.

This is my 3rd complaint. Nothing has been done by the manufacturer at this point. While on a trip from St Charles MO to Golden CO in early Sept 23, several retaining screws began falling from the visor area. This assembly is large and heavy and includes a bunk bed over the driver and front passenger seats. A good handful of screws fell to the dash below during this trip. Our fear is this assembly fill come lose and cause the driver to lose control. This issue has caused us to cancel another trip and park it until issues are resolved. Please help. This vehicle is very dangerous.