WINNEBAGO Complaints

Window is loosened at Lippert Metallarte entry door. VIN has not been included in recall under 24V824000

Our 2020 Sprinter (Winnebago Revel) had 13,212 miles on it when I first reported this issue. During our ownership we have experienced many failures of the Advanced Driver Assistance System, one previous failure happened when where a semi-truck was preparing to pass me and was very close behind my van, when my vans cruise control deactivated we quickly slowed down and the driver of the truck had to take evasive maneuvers to avoid an accident. When this failure happens two error messages are displayed on the instrument display behind the steering wheel, “Active Brake Assist Functions Limited see operator’s manual” and “Active distance assistance inoperative”. As of April 2025 this problem is a commonly reported issue with the sprinter van (sprinter distronic failure). It is known that the van will abruptly shut down the cruise control if the vehicle has not detected another vehicle in front of it for a specific period of time and the only way to get the system to work again is to follow another vehicle for approximately 15 minutes. My incident (above) seems to be a safety issue and was reported in a NHTSA report id # 11542979 but no one seems to take it seriously We have had the Van to the dealer and they indicate that they cannot re-create the symptom so they cannot make any attempt to repair it and will not acknowledge the problem exists even though Mercedes Bens has issued bulletins on the problem (LI.54.71-N-075673). Please urge Mercedes to correct this issue.

Delamination of instrument cluster, difficult to read air pressure, engine & transmission temp, engine tach. This is an ongoing problem, seems to be increasing area of distortion. First noticed 9/2024 approximate date.

The contact owns a 2019 Winnebago Adventurer. The contact received notification of NHTSA Campaign Number: 24V826000 (Latches/Locks/Linkages, Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while her husband was driving at approximately 65 MPH, there was an abnormal sound coming from the under the hood. The contact stated that after arriving at the intended destination, the contact’s husband lifted the hood and became aware that passenger’s side hood bracket had detached from the hood. The part was not recovered from the highway. The failure mileage was approximately 8,000.

This is to report a failure after NHTSA campaign number 23V234000 was addressed by Winnebago through their campaign number 174. I had the fix performed by Winnebago at their factory service center about 20k miles ago and the alternator failed again with the exact same symptoms. This is my 5th alternator failure in 60,000 miles and 3 years.

In October 2024 our Rv was brought to the dealership due to the RV making a high pitch noise while driving. The dealership concluded that it was the Balmar alternator that needed to be replaced. March 2025 the Solar recall was completed as well as the alternator replaced. After a 30minute drive smoke was coming from underneath the hood and the alternator caught on fire. Luckily nobody was hurt and the fire was contained only because we were on alert due to so many other Ekko owners having the same problem!

Equalizer front stabilizer jacks become loose after repeated usage. If not corrected, they will eventually bend enough that they break creating an unsafe condition if the RV falls while elevated. Repairs were performed on my rig where an upgraded bracket was installed. The Equilizer 3724R and 3729R brackets replace the inferior 335586 and 335589 brackets. From what I can tell, Winnebago installed these Equalizer jacks as an option on several Mercedes Chassis’s over a number of years.

The epoxy that attaches the hood brackets and the grill to the body is failing. Both hood brackets have come loose, the bracket on the passenger side came loose and fell off of the motorhome on the road and the driver side bracket came off and I noticed it before it fell completely off. Two of the grill brackets are now loose also.

The front grill fell off the vehicle while driving. I was actually in the process of bringing it to a service center to have the hood bracket reattached. I had also fell off and is currently subject of a recall (NHTSA campaign number 24v826000). I was able to retrieve the grill and on inspecting the brackets that hold the grill on, there was no adherent epoxy suggesting it failed to bond correctly (which was also the issue with the hood brackets).

The winnebago EKKO has a secondardy alternator (Balmer brand) that charges the coach Lithium battery. There is an existing Winnebago recall regarding this component , Winnebago #174 and I originally had the Balmer alternator fail in summer 2023 and it was repaired by Winnebago under the #174 recall. The Balmer alternator has now failed again as of January 2025, and is appearing to heat beyond normal. The symptom of this failure, is lack of charging of the battery during engine operation, as well as tripping of the main coach power breaker. I have disconnected the alternator to prevent any safety issues such as over heating. Others will same vehicle have reported safety issues such as overheating and potential fire. I have reported this to Winnebago customer service. But I have not had the vehicle yet inspected by Winnebago or other service center, but have an appointment with Winnebago factory service on May 12, 2025.