2002 WORKHORSE W22 Complaints

2002 WORKHORSE W22 CUSTOM CHASSIS OWNER. CONSUMER EXPRESSES DISCONTENT REGARDING WORKHORSE ONLY TAKING PARTIAL FINANCIAL RESPONSIBILITY FOR FAULTY BRAKE SYSTEM REPAIRS *TGW THE CONSUMER STATED THE ABS ILLUMINATED AND THERE WAS A VIBRATION DURING BRAKING. THE RV WAS TAKEN TO A REPAIR SHOP, WHERE IT WAS DETERMINED THAT BOTH ROTORS AND CALIPERS HAD VARYING DEGREES OF DAMAGE. THREE OF THE FOUR ROTORS HAD SEVERAL HEAT RELATED STRESS CRACKS THAT RAN COMPLETELY THROUGH THE FACES AND THE REMAINING ROTOR HAD SEVERAL RELATED HEAT STRESS CRACKS. ONE OF THE CALIPER DUST BOOTS HAD BEEN HEATED TO THE POINT OF BREAKING APART AND MANY OTHER DUST BOOTS WERE EXTREMELY HARD. THE CONSUMER STATED HIS RV WAS A PART OF THE RECALL. HOWEVER, WORKHORSE ONLY TOOK FINANCIAL RESPONSIBILITY FOR THE REPLACEMENT OF ONE ROTOR AND ONE CALIPER; PARTS ONLY. *JB

TL*THE CONTACT OWNS A 2002 FLEETWOOD PACE ARROW RV. THE VEHICLE WAS EQUIPPED WITH A WORKHORSE CHASSIS W22. WHILE THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 50-50 MPH, PRESSURE WAS APPLIED TO THE BRAKES WITH A DELAY RESPONSE. THE VEHICLE WAS ABLE TO CONTINUE IN OPERATION. THE FAILURE OCCURRED INTERMITTENT. THE CONTACT RECEIVED A RECALL NOTIFICATION REGARDING THE HYDRAULIC BRAKES. THE NHTSA CAMPAIGN ID NUMBER WAS 04V084000. THE MANUFACTURER HAD NOT PROVIDED A REMEDY FOR THE RECALL DEFECT AT THE TIME OF THE COMPLAINT. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED FOR THE BRAKE MALFUNCTION. THE CONTACT HAD CONCERN OF THE SAFETY ISSUE INVOLVED. THE FAILURE MILEAGE WAS 23,358. UPDATED 07/29/10 *BF UPDATED 07/30/10*JB

TL* THE CONTACT OWNS A 2002 WORKHORSE W22 CHASSIS RV. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA RECALL CAMPAIGN ID NUMBER 04V084000 (SERVICE BRAKES, HYDRAULIC) IN DECEMBER 2009, YET THE DEALER ADVISED THE PARTS NEEDED TO MAKE THE REPAIRS WERE NOT YET AVAILABLE. THE MANUFACTURER STATED THAT THEY WERE REDESIGNING THE CHASSIS WHICH CAUSED THE RECALL REMEDY TO BE DELAYED. THE CONTACT ALSO ADVISED THE MANUFACTURER THAT FIVE UNSUCCESSFUL ATTEMPTS WERE PREVIOUSLY MADE TO REPAIR THE BRAKES. THE MANUFACTURER STATED THAT THEY WOULD REIMBURSE HIM FOR THE REPAIRS; HOWEVER, HE HAD NOT BEEN REIMBURSED WHEN THE COMPLAINT WAS FILED. HE MADE SEVERAL ATTEMPTS TO CONTACT WORKHORSE TO NO AVAIL. THE CONTACT WAS DISPLEASED WITH THE FACT THAT IT HAS TAKEN OVER A YEAR FOR A SAFETY RECALL TO BE ADDRESSED. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 40,000.

2002 WORKHORSE W22 CHASSIS RV. *DT THE CONSUMER STATED THE BRAKES ON THE RV LOCKED UP AND IS SEEKING REIMBURSEMENT SINCE A RECALL HAD BEEN ISSUED.

2002 HOLIDAY RAMBLER. WORKHORSE W22 CHASSIS 2002. CONSUMER STATES PROBLEMS WITH THE BRAKES. *TGW THE CALIPERS AND ROTORS HAD TO BE REPLACED TWICE. WORKHORSE STATED THEY DIDN'T HAVE THE PROPER PARTS TO FIX THE PROBLEM. THEY PAID FOR HAVING THE PROBLEM FIXED THE FIRST TIME, BUT THEY REFUSED TO PAY THE SECOND TIME. ACCORDING TO WORKHORSE, THEY REFUSED TO PAY, BECAUSE THE CONSUMER EXPERIENCED THE PROBLEM WHILE DRIVING DOWN A MOUNTAIN. THE CONSUMER STATED THE CALIPERS DRAGGED WHICH CAUSED THE ROTORS TO HEAT UP WHICH RESULTED IN THEM CRACKING. THE CRACKED ROTORS CAUSED THE FRONT OF THE RV TO SHIMMY WHEN GOING DOWNHILL. *JB

MULTI-FAILURES OF THE BRAKING SYSTEM ON MY 2002 WORKHORSE W-22 CHASSIS. ALL FOUR CALIPERS HAVE BEEN REPLACED AS WELL AS FRONT WHEEL BEARING AND SEALS DUE TO THE EXTREME HEAT GENERATED WHEN THE SYSTEM FAILED. THIS OCCURRED IN JULY 1ST 2007, JULY 23,2007 AND FEB. 4 2008, .WHEN FAILURES OCCURRED THE MOTOR HOME WAS GOING SLOW ENOUGH SO THAT A CRASH DID NOT OCCUR. A RECALL ACCORDING TO NHTSA 09V110000 HAS BEEN SET UP BUT TALKING TO WORKHORSE TECHNICAL AND BOSH IT (THE RECALL) HAS NOT FINALIZED EVEN THOUGH THE FIX IS NOW KNOWN (MAY 2009 INTERM NOTICE #2). BELOW IS ONE OF THE NOTES THAT I WROTE TO WORKHORSE: ON 3/11/2010 11:57:42 AM, NONE WROTE: MY MH VIN --XXXXXXX RECEIVED A INTERM NOTICE ON THE ABOVE BRAKE CAMPAIGN BUT WHEN I WENT TO MY INTERNET PAGE MY MOTORHOME IN THE WORKHORSE.COM SECTION I NOTICED THAT IN THE AREA FOR OPEN CAMPAIGNS IT WAS NOT LISTED. CAN YOU EXPLAIN WHY? EMAIL ME OR CALL ME AT XXXXXXXXXX. [XXX] AND THE REPLY FROM WORKHORSE TECHNICAL WHICH STATES: "ON 3/11/2010 12:31:28 PM, WORKHORSE SUPPORT WROTE: THANK YOU VERY MUCH FOR YOUR QUESTION. THE RECALL HAS NOT 'OFFICIALLY' BEEN RELEASED. THE LETTERS THAT WERE SENT WERE INTERIM LETTERS NOTIFYING OWNERS OF THE POTENTIAL PROBLEM. WE ARE REQUIRED TO HAVE 50% OF THE PARTS ON THE SHELF BEFORE WE CAN ISSUE THE OFFICIAL RECALL. WE ARE WORKING ON ADDING A PAGE TO OUR WEBSITE WITH NOTICES AND INFORMATION. PLEASE CONTINUE TO WATCH OUR WEBSITE FOR THE PAGE TO GO LIVE." ALONG WITH THIS I CALLED ELIE AZZI DIRECTOR, PRODUCT WARRANTY BOSCH BRAKING SYSTEMS CORPORATION 401 NORTH BENDIX DRIVE SOUTH BEND, INDIANA 46628 PHONE: 574-237-3104 WHO INFORMED ME THAT BOSCH HAS NOT STARTED TO RETOOL TO MAKE THE NEEDED PARTS BECAUSE OF SOME RIFF BETWEEN WORKHORSE AND NHTSA. TO ALL OF THIS I AM WONDERING IF THERE IS A RECALL AND IS THERE ANY REASON TO THINK THAT WORKHORSE WILL LIVE BY IT. IF YOU NEED THE WRITTEN NOTE FROM WORKHORSE PLEASE SEND ME A PLACE TO SEND IT AND I WILL COMPLY. *TR

WORKHORSE W22 CHASSIS. 2002 FLEETWOOD BOUNDER. CONSUMER EXPRESSES DISCONTENT WITH DATE OF RECALL AS HIS PROBLEMS BEGAN ONE MONTH PRIOR. *TGW THE CONSUMER STATED HE DID DETECT A BURNING ODOR ON SEVERAL OCCASIONS. THE CONSUMER WAS INFORMED HE NEEDED NEW CALIPERS, THE ABS AND REAR BRAKES WERE HEAVILY BURNED, THE ROTORS, PADS AND SEALS HAD WORN OUT. ALSO, THE FLUID IN THE LINES AND MASTER CYLINDER WERE EXTREMELY DIRTY. *JB

NOVEMBER 16, 2007 EA07016 WAS OPENED. I STILL (2/24/2010) CAN'T USE MY VEHICLE AS WORKHORSE HAS NOT SCHEDULED ANY REPAIRS YET. WHY ARE YOU LETTING THEM GET AWAY WITH THIS. THE PROBLEM IS KNOWN AND IS A SAFETY ISSUE. *TR

TL*THE CONTACT OWNS A 2002 WORKHORSE W22 CHASSIS RECREATIONAL VEHICLE. HE STATED HE RECEIVED A RECALL LETTER FOR HIS VEHICLE IN APRIL 2009 INVOLVING SERVICE BRAKES (SEE NHTSA ACTION NUMBER: EA07016, NHTSA CAMPAIGN ID NUMBER: 09V110000: SERVICE BRAKES-HYDRAULIC). THE RECALL STATED A REMEDY WAS CURRENTLY NOT AVAILABLE AND THAT OWNERS WILL BE NOTIFIED BY MAIL WHEN PARTS ARE AVAILABLE AND THAT OWNERS SHOULD CONTACT WORKHORSE AT 877-246-7731, HOWEVER THE MANUFACTURER REFERRED HIM TO THE NHTSA INSTEAD. WORKHORSE STATED THAT THEY WERE NOT SURE WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER OF THE PART WHICH IS BOSCH ZOPS WAS UNABLE TO PROVIDE ANY INFORMATION REGARDING THE AVAILABILITY OF THE PART. THERE ARE NO FAILURES AT THE TIME. THE CURRENT MILEAGE WAS 31,000. UPDATED 03/01/10 *BF UPDATED 06/30/10.*JB

TL*THE CONTACT OWNS A 2002 HOLIDAY RAMBLER. THE VEHICLE WAS BUILT ON A WORKHORSE CHASSIS W22. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS WHEN THE BRAKE PEDAL TRAVELED TO THE FLOOR WITHOUT RESISTANCE. PRESSURE WAS APPLIED, THERE WERE SEVERAL ATTEMPTS BEFORE THE VEHICLE SLOWED DOWN. THE DRIVER WAS ABLE TO DRIVE TO THE SIDE OF THE ROAD WITH EXTREME CAUTION. THE ENGINE WAS TURNED OFF AND RESTARTED 2 HOURS LATER. THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION. NHTSA CAMPAIGN ID NUMBER 09V110000, SERVICE BRAKES, HYDRAULIC IS RELATED TO THE FAILURE; HOWEVER, THE PART REQUIRED FOR THE REPAIR WAS UNAVAILABLE. THE VEHICLE HAS NOT BEEN DRIVEN AT THIS TIME. THERE WERE CONCERNS OF THE SAFETY RISKS INVOLVED AND THE UNCERTAINTY OF THE AVAILABILITY OF THE PART. THE FAILURE MILEAGE WAS 46,000. THE CURRENT MILEAGE WAS 60,000. UPDATED 03/01/10. *LJ THE CONSUMER STATED THE BRAKES BECAME EXCESSIVELY HOT ON THE LEFT FRONT SIDE AND THEY FROZE UP. UPDATED 06/14/10.*JB