2003 WORKHORSE W22 Complaints

TL*THE CONTACT OWNS A 2003 WORKHORSE W22 CHASSIS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 09V110000. HE WAS INFORMED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. WHILE DRIVING 15 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE MANUFACTURER STATED THAT THE VEHICLE COULD NOT BE REPAIRED BECAUSE THE RECALL WAS INTERIM. THE FAILURE AND CURRENT MILEAGES WERE 18,000. UPDATED 08/14/09. *LJ THE REAR BRAKES WERE DRAGGING AND BOILING WITH FLUID. UPDATED 08/14/09.*JB

TL*THE CONTACT OWNS A 2003 WORKHORSE W22 CHASSIS. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE VEHICLE. UPON FURTHER INSPECTION, HE NOTICED THAT THE BRAKE DISC AND WHEEL CYLINDERS FAILED. HE REPLACED THE UNIT, BUT SHORTLY AFTERWARDS, THE BRAKING SYSTEM LOCKED WHILE DRIVING. THE DEALER STATED THAT THEY DID NOT HAVE THE PARTS TO REPAIR THE VEHICLE. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 30,000. UPDATED 11/23/09 *BF THE REAR ROTORS WERE BROKEN AND THE RIGHT FRONT HUB SEAL WERE LEAKING. UPDATED 11/24/09

26 MAY 2009 - WHILE DRIVING MY 2004 NATIONAL DOLPHIN (WORKHORSE W-22) MOTORHOME FROM COCOA BEACH, FL TOWARD MY DESTINATION, HOME, I ENCOUNTERED A STRONG PULL OF THE VEHICLE TO THE RIGHT. STOPPING AND MAKING AN INSPECTION OF THE FRONT WHEELS REVEALED THE RIGHT HUB WAS VERY HOT AND A SMELL OF HOT BRAKES. I CAREFULLY MADE MY WAY TO THE NEXT CAMPGROUND; THERE I WAS ABLE TO CONTACT AN RV REPAIR SERVICE. WITH THEIR MOBILE SERVICE THEY CAME TO THE CAMPGROUND AND MADE AN INSPECTION. THEIR FINDING REVEALED THAT A CALIPER, BRAKE PADS AND BRAKE LINE HAD GOTTEN VERY HOT AND WAS DAMAGED. THEIR RECOMMENDATION WAS THE REPLACEMENT OF THESE PARTS PLUS THE ABS SENSOR, AND FOR SAFETY, REPLACE THE SAME PARTS TO THE OTHER FRONT WHEEL. I WAS STRANDED AT THIS CAMPGROUND WHILE PARTS WERE ORDERED AND SHIPPED. 29 MAY 2009 - THE RV SERVICE COMPANY MADE THE REPAIRS AT THE CAMPGROUND WITH THEIR MOBILE SERVICE AT A COST OF $1147.40. *TR THE CONSUMER STATED HE RECEIVED A DECEMBER 2009 UPDATED NOTICE REGARDING THE DEFECTIVE BRAKES WHICH STATED A FINAL REMEDY HAD BEEN DETERMINED. HOWEVER, WHEN HE CALLED WORKHORSE CUSTOM CHASSIS TO GET A CURRENT UPDATE, THEY DIDN'T HAVE ONE. UPDATED 03/08/10

NOTICED DURING A RECENT TIRE CHANGE THAT 3 OUT OF 4 ROTORS HAD RADIAL CRACKS COMPLETELY THROUGH THE DISK. ONE ON EACH ROTOR AND TWO ON THE RIGHT FRONT. NO CRACKS WERE NOTED ON THE RIGHT REAR. THESE CRACKS ARE ONLY ON THE OUTER DISK. NO OTHER CRACKS WERE FOUND WITH THE EXCEPTION OF LIGHT SURFACE CRACKS ON ALL INNER AND OUTER ROTORS. *TR

TL*THE CONTACT OWNS A 2004 GEORGIE BOY CRUISE MASTER WITH A 2003 WORKHORSE W22. THE CONTACT NOTICED BRAKE FAILURE WITHIN THE CHASSIS. AFTER STOPPING THE VEHICLE REPEATEDLY, THE FRONT CALIPERS WOULD DRAG AND BUILD UP HEAT. THE BRAKE PEDAL SEEMED SPONGY AND WOULD EXTEND ALL THE WAY TO THE FLOOR, BARELY STOPPING THE VEHICLE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 09V110000, BUT ONLY RECEIVED RECORDED MESSAGES WHEN HE CALLED THE MANUFACTURER. THE CURRENT MILEAGE WAS 15,449 AND FAILURE MILEAGE WAS APPROXIMATELY 15,200.

TL*THE CONTACT OWNS A 2003 WORKHORSE W22. WHILE DRIVING BETWEEN 45-50 MPH ON NORMAL ROAD CONDITIONS, THE BRAKE PEDAL EXTENDED TO THE FLOOR WITHOUT RESISTANCE WHEN PRESSURE WAS APPLIED. THE BRAKES BEGAN TO LOCK UP WITHOUT WARNING. THE VEHICLE WAS DRIVEN WITH CAUTION AND PARKED FOR AN EXTENDED PERIOD OF TIME. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE HAS NOT BEEN REPAIRED. NHTSA CAMPAIGN ID NUMBER 09V110000 (SERVICE BRAKES, HYDRAULIC) WAS REFERENCED; HOWEVER, THE REPAIR PART WAS UNAVAILABLE DUE TO A MASSIVE BACK ORDER. THE TECHNICIAN STATED THAT THE PART WOULD BE UNAVAILABLE UNTIL FALL OF 2009. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS UNKNOWN.

TL*THE CONTACT OWNS A 2003 WORKHORSE W22 CHASSIS. WHILE THE VEHICLE WAS IDLING, THE CONTACT SMELLED A STRONG BURNING ODOR. WHEN THE BRAKE PEDAL WAS DEPRESSED, HE EXPERIENCED REDUCED BRAKING CAPABILITY AND THE ABS WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. HE TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND HAD THE ABS SENSOR REPLACED DUE TO OVERHEATING. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 09V110000 (SERVICE BRAKES, HYDRAULIC) AND IMMEDIATELY CALLED THE MANUFACTURER. A REPRESENTATIVE STATED THAT A CORRECTIVE REMEDY HAD NOT BEEN DEVELOPED; THEREFORE, THEY COULD NOT REPAIR THE VEHICLE. THE FAILURE STILL PERSISTS. THE FAILURE AND CURRENT MILEAGES WERE NOT APPLICABLE. UPDATED 5/28/09 *CN THE CONSUMER STATED ONCE HE GOT ON THE HIGHWAY, THE SMELL SEEMED TO DISSIPATE, BUT WHEN HE CAME TO A STEEP GRADE AND APPLIED THE BRAKES THE PEDAL WENT TO THE FLOOR AND THE ABS LIGHT ILLUMINATED. THE CONSUMER WAS ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD. AFFTER THE RV SAT FOR AN 1/2 THE SMELL WENT AWAY, BUT THE ABS LIGHT STAYED ON. UPDATED 05/29/09.*JB

WE OWN 2003 RV ON A WORKHORSE CHASSIS. WE JUST RECEIVED FROM WORKHORSE SAFETY RECALL 50901C INTERIM NOTICE. IN MAY 2008 OUR REAR BRAKES LOCKED UP IN OCALA, FL WHILE ENROUTE TO OUR HOME IN RI. SEVERE OVERHEATING WITH BRAKE BURNING SMELL, BRAKES DRAGGING AND THE BRAKES BECAME SUDDENLY MUSHY WHEN APPLIED, WE DID NOT REALIZE IT WAS OUR BRAKES BECAUSE OUR WINDOWS WERE CLOSED. WHEN THE ABS LIGHT CAME ON I IMMEDIATELY PULLED OVER, DISCOVERED THE REAR HUBS WERE VERY HOT. WE WERE TOWED TO A WHEEL AND BRAKE FACILITY NEAR I 75 WHERE IT WAS DETERMINED THERE WAS EXTENSIVE DAMAGE FROM THE HEAT. REPLACED WERE BEARINGS IN THE DIFFERENTIAL, CALIPERS, ROTORS. PADS. WE HAVE CONTACTED THE REPAIR FACILITY TO MAIL US A COMPLETE LIST OF REPAIRS. WE HAD 23 DAYS LEFT ON A FIVE YR. EXTENDED WARRANTY THAT PAID OVER $1700 AND WE PAID OUT OF POCKET OVER $2100 THAT WAS NOT COVERED BY THE INSURANCE FOR SOME REASON. THIS YR, APRIL 2009, WE AGAIN TRIED TO DRIVE THE RV HOME FROM CENTRAL FL AND MADE IT 20 MILES UP US27 WHEN AGAIN WE NOTICED THE BURNING SMELL, PULLED OVER, AND THIS TIME THE FRONT HUBS WERE VERY HOT SO WE RETURNED THE RV TO THE CAMPGROUND AND MAKE PLANS TO HAVE THE FRONT BRAKES FIXED WHEN WE RETURN IN THE FALL. WE DID NOT FEEL THERE WAS ANY HOPE FOR US UNTIL WE GOT THE RECALL NOTICE THE OTHER DAY HERE IN RI. *TR

TL*THE CONTACT OWNS A 2003 MONACO COACH LAPALMA MOTOR HOME. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT SMELLED SOMETHING OVERHEATING ON HIS VEHICLE. HE PULLED THE MOTOR HOME OVER TO INSPECT IT, BUT FOUND NO FAILURES. TWO MILES LATER, THE BRAKE PEDAL BECAME MUSHY AND EXTENDED TO THE FLOOR. THE VEHICLE VEERED TO THE RIGHT. THE CONTACT ALLOWED THE VEHICLE TO COOL DOWN. HE RESTARTED THE VEHICLE AND DROVE TO HIS DESTINATION. BY THIS TIME, THERE WAS COOLANT LEAKING FROM THE MOTOR AND OIL LEAKING FROM THE BEARINGS. THE MECHANIC STATED THAT THE WHEEL BEARINGS MAY HAVE BEEN DEFECTIVE. IT WAS DISCOVERED THAT THE ABS SENSORS WERE WELDED AND THE FRONT PASSENGER SIDE BRAKE WAS DEFECTIVE. THE MECHANIC REPLACED THE PASSENGER SIDE BRAKE CALIPERS AND ALL OF THE RELATED HOSES. THE FLUIDS, HUB BEARINGS, AND ABS SENSORS WERE ALSO REPLACED. THE CONTACT RECEIVED A RECALL NOTICE FOR THE FAILURES AFTER THE VEHICLE WAS REPAIRED. THE NHTSA CAMPAIGN ID NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 25,000 AND CURRENT MILEAGE WAS 26,300. UPDATED 06/08/09 *BF THE CONSUMER STATED THE FIRST TIME THEY STOPPED WAS TO PUT STABIL IN THE GAS TANK FOR THE WINTER. ABOUT 2 MILES LATER, THEY SMELLED AN ODOR AND STOPPED THE COACH. ABOUT 1 MILE BEFORE REACHING THEIR DESTINATION, THE BRAKES WERE PULLING AND THERE WAS NOT MUCH PEDAL AND THE ABS LIGHT ILLUMINATED. THE CALIPER, HOSE AND WHEEL SPEED SENSOR WERE REPLACED. UPDATED 06/18/09.*JB

TL*- THE CONTACT OWNS A 2003 W22 WORKHORSE CHASSIS. WHILE DRIVING THE CHASSIS STARTED TO PULL TO THE RIGHT AND A LOT NOISE WAS HEARD COMING FROM THE BRAKES WHEN APPLY. THE CONTACT MADE AN APPOINTMENT WITH THE DEALERSHIP TO DIAGNOSE THE BRAKES. THE DEALERSHIP STATED THAT THE ABS SYSTEM HAD MALFUNCTIONED DUE TO THE EXTREME HEAT FROM THE BRAKE CALIPERS BEING APPLIED TO THE ROTORS. THE CONTACT FOUND A RECALL VIA THE INTERNET BUT HIS VEHICLE DID NOT FALL INTO THE RECALL PARAMETERS. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP AWAITING REPAIRS. THE CURRENT MILEAGE WAS 28,392 AND FAILURE MILEAGE 28,382.