WORKHORSE Complaints

TL* THE CONTACT OWNS A 2005 THOR WINDSPORT MOTOR HOME WITH A 2004 W22 WORKHORSE CHASSIS. THE CONTACT STATED SHE RECEIVED NOTIFICATION OF AN UNKNOWN RECALL FOR THE BRAKES OF THE WORKHORSE CHASSIS. THE DEALER ADVISED THAT THERE WERE NO REPLACEMENT PARTS AVAILABLE TO MAKE REPAIRS ON THE VEHICLE. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE ABD COULD NOT PROVIDE A TIME WHEN THEY WOULD BECOME AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2003 WORKHORSE W-22 CHASSIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 09V110000 (SERVICE BRAKES-HYDRAULIC) APPROXIMATELY ONE YEAR AGO. HE WAS ADVISED THAT THE PARTS NEEDED TO MAKE RECALL REPAIRS WERE NOT AVAILABLE. SINCE THE INITIAL RECALL LETTER, THE CONTACT RECEIVED THREE ADDITIONAL NOTICES AND WHEN CONTACTING THE MANUFACTURER, HE WAS ADVISED THAT THE PARTS HAD NOT BECOME AVAILABLE. THE CONTACT STATED THE VEHICLE WAS INOPERABLE DUE TO THE RECALL, WHICH WAS NOT BEING ADDRESSED WITHIN A REASONABLE TIME FRAME, AS STATED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE APPROXIMATELY 9,272. UPDATED 11/16/10. *LJ

TL* THE CONTACT OWNS A 2005 DAMON COACHES CHALLENGER 353 RV EQUIPPED WITH A WORKHORSE CHASSIS W22. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH, THE BRAKES WERE ENGAGED FOLLOWED BY A SUDDEN CRUNCHING NOISE AND THE VEHICLE BEGAN TO PULL INTO THE RIGHT DIRECTION WITHOUT ASSISTANCE. THE VEHICLE WAS ABLE TO CONTINUE WITH SLIGHT FORCE APPLIED TO THE STEERING WHEEL. ALSO, THE VEHICLE WOULD PULL INTO THE LEFT DIRECTION UNEXPECTEDLY. THE FAILURES WERE INTERMITTENT. THE CONTACT RECEIVED A RECALL NOTIFICATION IN MAY OF 2009, ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V110000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE MANUFACTURER DOES NOT PROVIDE A REMEDY FOR THE DEFECT. THE CONTACT WAS DISPLEASED TO KNOW THAT THE RECALL PART STILL REMAINED UNAVAILABLE AND EXPRESSED SIGNIFICANT CONCERN OF THE POTENTIAL SAFETY HAZARD. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 12,400.

TL*THE CONTACT OWNS A 2004 WORKHORSE W22. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V110000, SERVICE BRAKES, HYDRAULIC. THE MANUFACTURER WAS NOTIFIED AND HE WAS INFORMED PARTS WERE NOT AVAILABLE. THE PARTS HAVE BEEN UNAVAILABLE FOR APPROXIMATELY SIXTEEN MONTHS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 24,000. THE VIN WAS UNAVAILABLE.

TL*THE CONTACT OWNS A 2004 WORKHORSE TRAILER MODEL W22. WHILE ATTEMPTING TO APPLY THE BRAKES THE CONTACT NOTICED THAT THE BRAKE PEDAL HAD SUDDENLY FELL TO THE FLOOR. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE REAR CALIPERS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 46000. UPDATED 11/03/10. *LJ THE CONSUMER STATED THE REAR CALIPERS FAILED AND THE ABS LIGHT ILLUMINATED. UPDATED 11/04/10*JB

TL*THE CONTACT OWNS A 2001 WORKHORSE W22 CHASSIS. THE CONTACT STATED THAT THE BRAKES MALFUNCTIONED AND LOCKED WHILE HE WAS DRIVING WHICH CAUSED THE ABS SENSOR TO MELT. THE BRAKES WERE REPLACED TWICE BUT THE FAILURE CONTINUED TO OCCUR. THE CONTACT REFERENCED RECALL 09V110000 AND STATED THAT WHEN HE CALLED THE MANUFACTURER, HE WAS TOLD THAT REPAIRS WERE NOT SCHEDULED TO BE PERFORMED UNTIL OCTOBER 2010. HE WAS ALSO TOLD THAT IF THE PROBLEM OCCURRED AGAIN, HE SHOULD CONTINUE PUMPING THE BRAKE PEDAL TO ACTIVATE THE BRAKING SYSTEM. THE CONTACT FELT THAT IT WAS A SAFETY CONCERN WHICH COULD CAUSE A FIRE OR CRASH TO OCCUR. THE CURRENT MILEAGE WAS APPROXIMATELY 31,000. THE FAILURE MILEAGE WAS UNKNOWN.

TL*THE CONTACT OWNS A 2005 WINNEBAGO SIGHTSEER RV EQUIPPED WITH A 2005 WORKHORSE CHASSIS W22. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT SMELLED AN ODOR OF BURNING BRAKES, AND THE ANTI-LOCK BRAKE SYSTEM WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE BRAKES HAD OVERHEATED. THE FRONT CALIPERS AND FRONT BRAKES WERE REPLACED AT THE OWNER'S EXPENSE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 09V110000 (SERVICE BRAKES, HYDRAULIC). HOWEVER, THE VIN WAS EXCLUDED FROM THE RECALL. THE CONTACT HAD CONCERN OF THE POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 11/05/10. *LJ UPDATED 12/08/10. *LJ THE CONSUMER STATED THE PROBLEM WAS RESOLVED. THE CONSUMER STATED HE HAD TO PAY FOR THE REPAIRS, BUT HE WAS EVENTUALLY REIMBURSED. UPDATED 12/13/10*JB

2003 34' CLASS A, PACE ARROW MOTOR HOME ON A 2003 WORKHORSE W22 CHASSIS. CONSUMER WRITES REGARDING BRAKES AND RECALL *TGW THE CONSUMER STATED HE NOTICED A DRAG ON THE WHEELS WHILE DRIVING. BY THE TIME HE REACHED HIS DESTINATION, THERE WAS A BAD ODOR COMING FROM THE RV. THE CONSUMER THEN DISCOVERED THE RIGHT FRONT WHEEL WAS VERY HOT. THE CONSUMER TOOK THE RV TO THE DEALER. UPON INSPECTION, THE DEALER STATED THE BRAKES CHECKED OUT FINE. FIVE DAYS LATER THE ABS LIGHT ILLUMINATED AND THE BRAKE PEDAL BECAME HARD TO PRESS. WHEN HE REACHED HIS DESTINATION, THE BRAKE PEDAL ALMOST WENT TO THE FLOOR. THE CONSUMER TOOK THE RV TO A REPAIR SHOP. ACCORDING TO THE INVOICE, THE REAR BRAKE PADS AND ABS WERE REPLACED. HOWEVER, THE ABS LIGHT ILLUMINATED AGAIN. THE CONSUMER ALSO STATED WHEN THE BRAKES WERE APPLIED AT TIMES, IT SEEMED AS THOUGH A ROTOR WAS WARPED. THE CONSUMER BELIEVED IT WAS CAUSED WHEN THE RIGHT FRONT BRAKE PAD FROZE, BUT NO ONE MENTIONED THERE WAS A PROBLEM WHEN IT FIRST OCCURRED. *JB

TL* THE CONTACT OWNS A 2003 WORKHORSE W-22. THE CONTACT STATED SHE RECEIVED NOTIFICATION OF NHTSA RECALL CAMPAIGN ID NUMBER: 09V110000 (SERVICE BRAKES, HYDRAULIC) IN MAY 2009. SHE RECEIVED A SECOND NOTICE DECEMBER 2009. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE PARTS NEEDED TO MAKE THE REPAIRS WERE NOT YET AVAILABLE. THE CONTACT ATTEMPTED ON SEVERAL OCCASIONS TO HAVE THE VEHICLE REPAIRED UNDER THE RECALL BUT WAS TOLD BY THE MANUFACTURER THAT THE NHTSA WAS THE CAUSE OF THE DELAY IN THE REPAIRS. THE VEHICLE WAS NOT REPAIRED AND ONE YEAR AFTER RECEIVING THE RECALL NOTICE, THE MANUFACTURER WAS STILL UNABLE TO PROVIDE AN ESTIMATED TIME OF WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE BECAME INOPERABLE DUE TO THE FAULTY BRAKES. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 22,000. UPDATED 01/24/11 *BF UPDATED 02/03/11.*JB

TL* THE CONTACT OWNS A 2006 MONACO MONARCH RV EQUIPPED WITH A WORKHORSE CHASSIS W21. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS ENGAGED AND THE ANTI-LOCK BRAKE SYSTEM WARNING LIGHT ILLUMINATED. THE CONTACT SMELLED A BURNING ODOR AND NOTICED SMOKE EMITTING FROM BOTH FRONT WHEELS. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO RESUME OPERATION. A RECALL NOTIFICATION WAS RECEIVED ON MAY 21, 2009 ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V110000 (SERVICE BRAKES, HYDRAULIC). THE REPAIR PART WAS UNAVAILABLE AND THE MANUFACTURER WAS UNABLE TO PROVIDE AN ARRIVAL DATE FOR THE PART. THE CONTACT HAD CONCERN OF THE SAFETY RISK INVOLVED AND THE UNCERTAINTY OF THE PART AVAILABILITY. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.