WORKHORSE Complaints

BRAKES FAILED, HAD TO BE TOWED TRAVELING IN ALABAMA. REPLACED DEFECTIVE MASTER CYLINDER (2-3-09). REPLACED REAR BRAKES (8-13-09). FRONT BRAKES LOCKED , SMOKING,HAD TO BE TOWED. REPLACED FRONT CALIPERS, (2-26-10). OUT OF POCKET COST TO DATE $3720.75. *TR

2004 WORKHORSE RV. CONSUMER REQUESTS REIMBURSEMENT FOR REPAIRS DONE TO MOTOR HOME. CONSUMER STATES REPAIRS WERE REQUIRED DUE TO DAMAGE CAUSED BY BRAKE FAILURE AND OVERHEATING AS DESCRIBED AND COVERED IN THE TWO INTERIM SAFETY RECALL NOTICES. *TGW THE CONSUMER STATED THE BRAKES WOULD GRAB THEN SMOKE AND THE ABS LIGHT ILLUMINATED. *JB THE CONSUMER STATED THE BRAKES DRAGGED, THEN OVERHEATED AND THEN COMPLETE BRAKE FAILURE. UPDATED 09/15/10*JB

TL* THE CONTACT OWNS A 2002 WORKHORSE CHASSIS W20. THE CONTACT STATED THAT THE BRAKE PEDAL FELT SPONGY WHEN HE DEPRESSED IT WHILE DRIVING AT APPROXIMATELY 40 MPH. HE RECEIVED A RECALL NOTICE FOR RECALL 09V110000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE HAD NOT BEEN TAKEN TO AN AUTHORIZED DEALERSHIP FOR A DIAGNOSTIC TEST BECAUSE THE CONTACT WAS TOLD THAT HE WOULD BE CHARGED FOR IT. WHEN THE CONTACT CALLED THE MANUFACTURER, HE WAS TOLD THAT THE BRAKE COMPANY WAS OUT OF BUSINESS AND THE PARTS FOR THE REPAIR WERE NO LONGER AVAILABLE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 13,500. THE CURRENT MILEAGE WAS APPROXIMATELY 14,000.

BRAKE DRAG, ABS LITE ON, BRAKE SMELL INSIDE MOTOR HOME,SHIMMY, BRAKE FADE, OIL SEALS LEAKING FRONT WHEELS, GREASE DRIPPING FROM KING PIN FITTING, UNABLE TO GET ABOVE 40 MPH. THIS OCCURS WITHIN 25 MILES OF TRAVEL. GARAGE CERTIFIED BY WORKHORSE TO REPAIR SAID IT WOULD NOT BE COVERED IN SAFETY RECALL BECAUSE IT WAS NOT BAD ENOUGH.

TL* THE CONTACT OWNS A 2006 WORKHORSE CHASSIS W22 RV. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, HE COULD SMELL A BURNING ODOR COMING FROM THE VEHICLE. THE DUAL CYLINDER THEN BEGAN LEAKING OIL AND THE BRAKE PEDAL FELL ONTO THE FLOORBOARD. THE DEALER REPLACED THE CALIBER AND MASTER CYLINDER UNDER AN UNKNOWN RECALL CAMPAIGN. THE CONTACT PREVIOUSLY RECEIVED AN INTERIM RECALL NOTICE STATING THAT THE MANUFACTURER WOULD REPLACE COMPONENTS ON THE VEHICLE WITH OLDER OEM PARTS. THE CONTACT WAS CONCERNED THAT THE OEM PARTS WERE DEFECTIVE AND WOULD CONTINUE TO EXHIBIT THE SAME FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 6,800 AND THE CURRENT MILEAGE WAS 7,700. UPDATED 5/17/2010 * CN UPDATED 08/18/10

USED BRAKES ABOUT FOUR OR FIVE TIMES AT TRAFFIC LIGHTS, THEN STARTED TO SMELL BRAKES. PULLED OFF ROADWAY SOON AS POSSIBLE, RIGHT REAR BRAKE EXTREMELY HOT. WAITED ABOUT AN HOUR AND HALF FOR BRAKES TO COOL. BRAKES FAIL EVERY TIME DRIVEN SINCE THAT FIRST FAILURE. *TR

TL* THE CONTACT OWNS A 2003 WORKHORSE W22 RECREATIONAL VEHICLE. THE CONTACT STATED THE BRAKES ON THE VEHICLE WERE EXHIBITING FAILURE. THE FRONT LEFT BRAKES ON THE RV CONTINUED TO FAIL THE MOST. HE RECEIVED NOTIFICATION OF A RECALL CAMPAIGN (NHTSA CAMPAIGN ID NUMBER 09V110000: SERVICE BRAKES: HYDRAULIC) AND UPON CONTACTING THE MANUFACTURER, WAS UNABLE TO RECEIVE ANY ASSISTANCE. THE RECALL WAS ISSUED APRIL 2009 AND TO DATE, THE MANUFACTURER HAS NOT YET HONORED THE RECALL. THE CONTACT ALSO STATED THE VEHICLE WAS PULLING TO THE RIGHT WHEN OPERATING AND WOULD INCREASE STOPPING DISTANCE. THE MANUFACTURE WAS CONTACTED AND ADVISED THEY WERE NO LONGER HONORING THE RECALL. THE CONTACT WAS CONCERNED WITH HIS SAFETY IN THE VEHICLE. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 45,000.

MULTI-FAILURES OF THE BRAKING SYSTEM ON MY 2002 WORKHORSE W-22 CHASSIS. ALL FOUR CALIPERS HAVE BEEN REPLACED AS WELL AS FRONT WHEEL BEARING AND SEALS DUE TO THE EXTREME HEAT GENERATED WHEN THE SYSTEM FAILED. THIS OCCURRED IN JULY 1ST 2007, JULY 23,2007 AND FEB. 4 2008, .WHEN FAILURES OCCURRED THE MOTOR HOME WAS GOING SLOW ENOUGH SO THAT A CRASH DID NOT OCCUR. A RECALL ACCORDING TO NHTSA 09V110000 HAS BEEN SET UP BUT TALKING TO WORKHORSE TECHNICAL AND BOSH IT (THE RECALL) HAS NOT FINALIZED EVEN THOUGH THE FIX IS NOW KNOWN (MAY 2009 INTERM NOTICE #2). BELOW IS ONE OF THE NOTES THAT I WROTE TO WORKHORSE: ON 3/11/2010 11:57:42 AM, NONE WROTE: MY MH VIN --XXXXXXX RECEIVED A INTERM NOTICE ON THE ABOVE BRAKE CAMPAIGN BUT WHEN I WENT TO MY INTERNET PAGE MY MOTORHOME IN THE WORKHORSE.COM SECTION I NOTICED THAT IN THE AREA FOR OPEN CAMPAIGNS IT WAS NOT LISTED. CAN YOU EXPLAIN WHY? EMAIL ME OR CALL ME AT XXXXXXXXXX. [XXX] AND THE REPLY FROM WORKHORSE TECHNICAL WHICH STATES: "ON 3/11/2010 12:31:28 PM, WORKHORSE SUPPORT WROTE: THANK YOU VERY MUCH FOR YOUR QUESTION. THE RECALL HAS NOT 'OFFICIALLY' BEEN RELEASED. THE LETTERS THAT WERE SENT WERE INTERIM LETTERS NOTIFYING OWNERS OF THE POTENTIAL PROBLEM. WE ARE REQUIRED TO HAVE 50% OF THE PARTS ON THE SHELF BEFORE WE CAN ISSUE THE OFFICIAL RECALL. WE ARE WORKING ON ADDING A PAGE TO OUR WEBSITE WITH NOTICES AND INFORMATION. PLEASE CONTINUE TO WATCH OUR WEBSITE FOR THE PAGE TO GO LIVE." ALONG WITH THIS I CALLED ELIE AZZI DIRECTOR, PRODUCT WARRANTY BOSCH BRAKING SYSTEMS CORPORATION 401 NORTH BENDIX DRIVE SOUTH BEND, INDIANA 46628 PHONE: 574-237-3104 WHO INFORMED ME THAT BOSCH HAS NOT STARTED TO RETOOL TO MAKE THE NEEDED PARTS BECAUSE OF SOME RIFF BETWEEN WORKHORSE AND NHTSA. TO ALL OF THIS I AM WONDERING IF THERE IS A RECALL AND IS THERE ANY REASON TO THINK THAT WORKHORSE WILL LIVE BY IT. IF YOU NEED THE WRITTEN NOTE FROM WORKHORSE PLEASE SEND ME A PLACE TO SEND IT AND I WILL COMPLY. *TR

TL* THE CONTACT OWNS A 2004 MONACO LAPALMA RV. THE VEHICLE WAS EQUIPPED WITH A WORKHORSE CHASSIS W22. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID 09V110000 (SERVICE BRAKES, HYDRAULIC). THE RECALL NOTIFICATION WAS RECEIVED IN MAY 2009. THE CONTACT WAS DISPLEASED TO KNOW THE MANUFACTURER RECALL REMEDY HAS BEEN UNAVAIALE FOR SUCH A LENGTHY PERIOD OF TIME. THE MANUFACTURER HAD BEEN NOTIFIED ON SEVERAL OCCASIONS. THERE WAS NO FAILURE MILEAGE.

WORKHORSE W22 CHASSIS. 2002 FLEETWOOD BOUNDER. CONSUMER EXPRESSES DISCONTENT WITH DATE OF RECALL AS HIS PROBLEMS BEGAN ONE MONTH PRIOR. *TGW THE CONSUMER STATED HE DID DETECT A BURNING ODOR ON SEVERAL OCCASIONS. THE CONSUMER WAS INFORMED HE NEEDED NEW CALIPERS, THE ABS AND REAR BRAKES WERE HEAVILY BURNED, THE ROTORS, PADS AND SEALS HAD WORN OUT. ALSO, THE FLUID IN THE LINES AND MASTER CYLINDER WERE EXTREMELY DIRTY. *JB