WORKHORSE Complaints

TL*THE CONTACT OWNS A 2004 SUN CRUISER 1FG33B RV. THE VEHICLE WAS EQUIPPED WITH THE WORKHORSE CUSTOM BRAKES. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH, THE BRAKE PEDAL WAS APPLIED WITH A DELAY IN THE RESPONSE TIME. THE FAILURE OCCURRED AT ANY SPEED RATE TRAVELED. THE DRIVER SMELLED A STRONG ODOR COMING FROM THE BRAKES. THE VEHICLE HAS NOT BEEN DIAGNOSED FOR THE MALFUNCTION. THE CURRENT AND FAILURE MILEAGES WERE 24,000.

2004 PACE ARROW, 35-G RV MOTOR HOME WITH A W-22 WORKHORSE CHASSIS. CONSUMER REQUESTS REIMBURSEMENT FOR EXPENSES INCURRED FOR REPAIRS DUE TO RECALL 09V110000. *TGW THE CONSUMER STATED THE BRAKES LOCKED UP, THE ABS LIGHT ILLUMINATED AND THERE WAS A SMELL OF A BURNING FLUID. AN INSPECTION REVEALED A LEFT REAR FROZEN CALIPER, THE ABS SENSOR HAD MELTED, THE PADS WERE SCORED AND GLAZED, THE LEFT FRONT WHEEL SPEED SENSOR WAS DAMAGED, THE CALIPER SLIDES, PINS AND BUSHINGS WERE ALL DRY WHICH CAUSED A BIND WHEN BRAKING. THE LEFT AND RIGHT REAR ROTORS WERE RESURFACED, THE REAR CALIPERS AND PADS WERE REPLACED, THE SEAL, BOTH AXLES, SPINDLE SEALS, REAR ABS SENSORS AND LEFT FRONT ABS SENSOR WERE ALL REPLACED AND THE CALIPER SLIDES AND PINS WERE LUBED. A YEAR AND SEVERAL MONTHS LATER, THE BRAKES FAILED TO ENGAGE, THE ABS LIGHT ILLUMINATED AGAIN, AND THE BURNING FLUID ODOR HAD RETURNED. THE WHEELS WERE INSPECTED AND BRAKE FLUID HAD SPLATTERED OVER THE RIGHT FRONT WHEEL. THE RIGHT FRONT WHEEL WAS EXTREMELY HOT AND SMOKING. THE ABS LIGHT WAS NO LONGER ON. HOWEVER, WHEN THE CONSUMER ARRIVED TO THE NEAREST DEALER, THE BRAKES FAILED AGAIN AND THE ABS LIGHT WAS BACK ON. AN INSPECTION REVEALED THE FRONT CALIPERS WERE DRAGGING. THE FRONT CALIPERS, INNER OIL SEALS, WHEEL SPEED SENSORS AND THE RIGHT FRONT OUTER COVER WERE ALL REPLACED. *JB

2004 WORKHORSE W22 CHASSIS. 2004 MOTORHOME CLASS A/PACE ARROW CALIPER STUCK. *BF THE CONSUMER STATED THERE WAS A BURNING SMELL COMING FROM THE LEFT FRONT WHEEL AND THE ABS LIGHT WAS ON. HE TOOK THE VEHICLE TO AN RV DEALER WHERE IT WAS DISCOVERED THE CALIPER WAS STUCK ON THE LEFT FRONT WHEEL. IN EARLY NOVEMBER 2007 HE ENCOUNTERED A SIMILAR PROBLEM INVOLVING THE REAR WHEELS AND AGAIN THE SAME SITUATION WAS FOUND AND FIXED. THE CONSUMER ATTACHED INVOICES AND BELIEVED THE PROBLEMS HE EXPERIENCED FELL UNDER THE RECALL THAT WAS ISSUED. *JB

2003 WINNEBAGO ADVENTURER.(2003 WORKHORSE W22 CHASSIS) CONSUMER REQUESTS REIMBURSEMENT FOR REPAIRS TO THE BRAKES BEFORE RECEIPT OF RECALL NOTICE. *TGW THE CONSUMER STATED THE ABS LIGHT WOULD COME ON AND GO OFF PERIODICALLY. ALSO, THERE WERE UNUSUAL SOUNDS COMING FROM THE BRAKES WHEN THEY WERE APPLIED AS WELL AS A MUSHY FEEL. IN ADDITION, FROM TIME TO TIME THE LEFT REAR WHEEL WOULD OVERHEAT. THE CONSUMER TOOK THE RV TO A REPAIR SHOP WHERE HE WAS INFORMED THE RV WOULD NEED A COMPLETE BRAKE JOB; WHICH INCLUDED PADS, ROTORS AND CALIPERS. *JB THE CONSUMER RECEIVED REIMBURSEMENT FOR THE BRAKE REPAIRS ON HIS RV. UPDATED 06/17/10. *JB

TL*THE CONTACT OWNS A 2004 WORKHORSE PACE ARROW. WHILE DRIVING 50 MPH, HE ATTEMPTED TO ENGAGE THE BRAKE PEDAL AND HEARD A POPPING NOISE IN THE REAR PASSENGER SIDE OF THE VEHICLE. THE DEALER INSPECTED THE VEHICLE AND WAS UNABLE TO DIAGNOSE THE FAILURE. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE HAS OCCURRED APPROXIMATELY 15 TIMES. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 20,000.

TL*THE CONTACT OWNS A 2003 DOLPHIN NATIONAL WORKHORSE CHASSIS W-22. HE RECEIVED AN INTERIM LETTER DECEMBER 2009 STATING HIS RECREATIONAL VEHICLE (RV) WAS UNDER RECALL (NHTSA CAMPAIGN ID NUMBER: 09V110000, SERVICE BRAKES, HYDRAULIC), HOWEVER THE PARTS WERE NOT YET AVAILABLE. TWO MONTHS LATER, HE CONTACTED THE MANUFACTURER TO INQUIRE ABOUT THE PARTS AND IF THEY WERE YET AVAILABLE. THE MANUFACTURER COULD NOT BE CONTACTED. HE ALSO INQUIRED VIA EMAIL AND LEFT SEVERAL MESSAGES, WITH NO RESULTS. HE HAD EXPERIENCED BRAKE FAILURE TWICE BEFORE HE RECEIVED THE RECALL LETTER PERTAINING TO THE SERVICE BRAKES. THE CONTACT WAS UNABLE TO RECEIVE RECALL REPAIRS WITHIN A REASONABLE TIME-FRAME. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000 AND THE CURRENT WAS 15,000.

2004 WORKHORSE W22 CHASSIS. THE CONSUMER RECEIVED A RECALL NOTICE FROM WORKHORSE WHICH STATED THE CLIP THAT RETAINS THE ENGINES FUEL RAIL PULSE DAMPER MAY FRACTURE LEADING TO A FUEL LEAK. *DT THE CONSUMER WAS HAVING DIFFICULTY CONTACTING SOMEONE REGARDING THE RECALL NOTICE HE RECEIVED. THE CONSUMER ALSO COMPLAINED ABOUT LOSS OF BRAKES ON THE RV. WHEN THE CONSUMER ATTEMPTED TO APPLY THE BRAKE TO STOP, THE PEDAL WENT TO THE FLOOR. HE IMMEDIATELY PULLED THE SAFETY BRAKE AND PUMPED WHAT LITTLE BRAKE PEDAL HE HAD. THE NEXT DAY, THE CONSUMER DROVE TO THE DEALER WHERE HE WAS INFORMED A RECALL HAD BEEN ISSUED REGARDING THE PROBLEM HE EXPERIENCED. *JB

NOVEMBER 16, 2007 EA07016 WAS OPENED. I STILL (2/24/2010) CAN'T USE MY VEHICLE AS WORKHORSE HAS NOT SCHEDULED ANY REPAIRS YET. WHY ARE YOU LETTING THEM GET AWAY WITH THIS. THE PROBLEM IS KNOWN AND IS A SAFETY ISSUE. *TR

TL*THE CONTACT OWNS A 2001 WORKHORSE W22. WHILE DRIVING 30 MPH WHEN HE TRIED TO STOP AT A RED LIGHT HIS BRAKES DID NOT WORK. THE CONTACT CONTINUED TO APPLY PRESSURE TO THE BRAKES AND THE VEHICLE STILL WOULDN'T SLOW DOWN. HE PULLED INTO A STORE PARKING LOT WERE HE FINALLY GOT THE VEHICLE TO STOP. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 28,000.

TL* THE CONTACT OWNS A 2004 WORKHORSE WINNABEGO CHASSIS W22. HE RECEIVED NOTICE FOR A RECALL CAMPAIGN (SEE NHTSA CAMPAIGN ID NUMBER: 09V110000; SERVICE BRAKES-HYDRAULIC) AND STATED HE FILED A COMPLAINT MONTHS AGO IN REGARDS TO RECALL REPAIRS. HE ALSO STATED FOR THE LAST YEAR, HE HAS RECEIVED TWO INTERIM RECALL NOTICES FROM WORKHORSE STATING THE REMEDY FOR THE RECALL WAS NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED AND STATED THEY HAD NOT FURTHER INFORMATION AS TO WHEN AND IF THE PARTS WOULD EVER BECOME AVAILABLE. THE CONTACT WAS CONCERNED FOR HIS SAFETY AND THE FACT THAT NO ONE COULD ADVISE HIM AS TO WHEN THE DEFECTIVE PARTS WOULD BECOME AVAILABLE. THERE WERE NO FAILURES AT THIS TIME AND MILEAGE WAS UNKNOWN. UPDATED 3/4/2010 *CN UPDATED 05/20/10