WORKHORSE Complaints

2003 WINNEBAGO ADVENTURER(WORKHORSE W22) SAFETY RECALL 50901-C. *NJ THE ABS SENSOR LIGHT WOULD ILLUMINATE AND GO OUT PERIODICALLY. THE RV WAS INSPECTED BY 2 DIFFERENT DEALERSHIPS. BOTH INDICATED THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE SENSORS. ALSO, THERE WAS AN UNUSUAL SOUND COMING FROM THE BRAKES WHEN THE BRAKE PEDAL WAS APPLIED AS WELL AS SOME SOFTNESS IN THE BRAKES OVER THE PAST FEW MONTHS. IN ADDITION, FROM TIME TO TIME, THE LEFT REAR WHEEL OVERHEATED. THE CONSUMER RECEIVED AN INTERIM RECALL NOTICE, BUT HAD NOT HEARD ANYTHING ELSE ABOUT A FIRM DECISION AS TO WHAT WORKHORSE WAS GOING TO DO TO FINALIZE AND FIX THE PROBLEMS. WHILE DRIVING, THE LEFT REAR WHEEL BEGAN TO OVERHEAT. THE RV WAS TAKEN TO A WORKHORSE SERVICE CENTER. UPON INSPECTION, THE CONSUMER WAS INFORMED THE RV NEEDED A COMPLETE BRAKE JOB, INCLUDING PADS, ROTORS AND CALIPERS. THE CONSUMER RECEIVED ANOTHER RECALL IN WHICH THE INTERIM RECALL HAD BEEN UPDATED AND THE RECALL POINTED OUT THE RELATED SYMPTOMS AND WARNING SIGNS THAT THE CONSUMER HAD ALREADY EXPERIENCED. *JB

TL*THE CONTACT OWNS A 2002 WORKHORSE W22 CHASSIS RECREATIONAL VEHICLE. HE STATED HE RECEIVED A RECALL LETTER FOR HIS VEHICLE IN APRIL 2009 INVOLVING SERVICE BRAKES (SEE NHTSA ACTION NUMBER: EA07016, NHTSA CAMPAIGN ID NUMBER: 09V110000: SERVICE BRAKES-HYDRAULIC). THE RECALL STATED A REMEDY WAS CURRENTLY NOT AVAILABLE AND THAT OWNERS WILL BE NOTIFIED BY MAIL WHEN PARTS ARE AVAILABLE AND THAT OWNERS SHOULD CONTACT WORKHORSE AT 877-246-7731, HOWEVER THE MANUFACTURER REFERRED HIM TO THE NHTSA INSTEAD. WORKHORSE STATED THAT THEY WERE NOT SURE WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER OF THE PART WHICH IS BOSCH ZOPS WAS UNABLE TO PROVIDE ANY INFORMATION REGARDING THE AVAILABILITY OF THE PART. THERE ARE NO FAILURES AT THE TIME. THE CURRENT MILEAGE WAS 31,000. UPDATED 03/01/10 *BF UPDATED 06/30/10.*JB

TL*THE CONTACT OWNS A 2004 FLEETWOOD PACE ARROW RV. THE VEHICLE WAS BUILT ON A 2004 WORKHORSE CHASSIS W22. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS A BURNING SMELL WAS COMING FROM THE BRAKE SYSTEM. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE RESUMED OPERATION WITH THE ANTI-BRAKE SYSTEM (ABS) WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE ANTI-LOCK BRAKE SENSOR MELTED WHICH WAS REPLACED. NHTSA CAMPAIGN ID NUMBER 09V110000, SERVICE BRAKES, HYDRAULIC IS RELATED TO THE FAILURE; HOWEVER, THE RECALL REMEDY PART WAS UNAVAILABLE. THERE WERE CONCERNS OF THE SAFETY RISKS INVOLVED AND THE UNCERTAINTY OF THE AVAILABILITY OF THE PART. THE FAILURE MILEAGE WAS 43,500. UPDATED 02/02/10 *BF UPDATED 02/02/10.*JB UPDATED 02/19/10. *LJ UPDATED 02/19/10.*JB UPDATED 07/12/10*JB

TL*THE CONTACT OWNS A 2002 HOLIDAY RAMBLER. THE VEHICLE WAS BUILT ON A WORKHORSE CHASSIS W22. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS WHEN THE BRAKE PEDAL TRAVELED TO THE FLOOR WITHOUT RESISTANCE. PRESSURE WAS APPLIED, THERE WERE SEVERAL ATTEMPTS BEFORE THE VEHICLE SLOWED DOWN. THE DRIVER WAS ABLE TO DRIVE TO THE SIDE OF THE ROAD WITH EXTREME CAUTION. THE ENGINE WAS TURNED OFF AND RESTARTED 2 HOURS LATER. THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION. NHTSA CAMPAIGN ID NUMBER 09V110000, SERVICE BRAKES, HYDRAULIC IS RELATED TO THE FAILURE; HOWEVER, THE PART REQUIRED FOR THE REPAIR WAS UNAVAILABLE. THE VEHICLE HAS NOT BEEN DRIVEN AT THIS TIME. THERE WERE CONCERNS OF THE SAFETY RISKS INVOLVED AND THE UNCERTAINTY OF THE AVAILABILITY OF THE PART. THE FAILURE MILEAGE WAS 46,000. THE CURRENT MILEAGE WAS 60,000. UPDATED 03/01/10. *LJ THE CONSUMER STATED THE BRAKES BECAME EXCESSIVELY HOT ON THE LEFT FRONT SIDE AND THEY FROZE UP. UPDATED 06/14/10.*JB

TL*THE CONTACT OWNS 2003 GULF STREAM SUN VOYAGER RV. THE VEHICLE WAS EQUIPPED WITH A 2003 WORKHORSE CHASSIS W22. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH ON NORMAL ROAD CONDITIONS WHEN THE "ANTI-LOCK BRAKE SYSTEM" (ABS) WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THERE WAS PRESSURE APPLIED TO THE BRAKE PEDAL, FOLLOWED BY NO POWER RESPONSE. THE VEHICLE SLOWED DOWN AFTER SEVERAL ATTEMPTS TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION WHERE A TEMPORARY REPAIR WAS PERFORMED ON THE VEHICLE. THE CONTACT RECEIVED RECALL CAMPAIGN ID NUMBER 09V110000, SERVICE BRAKES, HYDRAULIC IN MAY, 2009 WHICH WAS PRIOR TO THE BRAKE FAILURE; HOWEVER, THE VEHICLE WAS NOT REPAIRED DUE TO THE PART BEING UNAVAILABLE. THERE WERE CONCERNS OF THE SAFETY RISKS INVOLVED AND THE UNCERTAINTY OF THE AVAILABILITY OF THE PART. THE VIN WAS REJECTED FROM THE SYSTEM WHICH WILL BE UPDATED UPON RECEIPT OF THE COMPLAINT FORM. THE FAILURE MILEAGE WAS UNKNOWN.

WORKHORSE SAFETY RECALL 50901-C EVENT. FRONT DRIVER WHEEL CHATTERED DUE TO CALIPER STICKING IN CLOSED POSITION ONTO ROTOR, RESULTING IN OVERHEATING THAT CAUSED FLUID TO OVERHEATED AND LEAK OUT OF WHEEL HUB. CALIPER REQUIRED TO BE REPLACED. THE CONSEQUENCES THAT OCCURRED WAS THAT THE VEHICLE COULD NOT BE DRIVEN BECAUSE BRAKES WOULD NOT WORK PROPERLY. SOLUTION IS FOR WORKHORSE TO REPLACE CALIPERS WITH ONES THAT DO NOT STICK. ONES CURRENT ON VEHICLE ARE THE TYPE THAT ARE SUBJECT TO THE FAILURE MODE DESCRIBED ABOVE. *TR

TL*THE CONTACT OWNS A 2003 FOREST RIVER WINDSONG RV WORKHORSE CHASSIS W22. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH ON NORMAL ROAD CONDITIONS AND SUDDENLY, THE BRAKES BEGAN TO DRAG AND THERE WAS A STRONG BURNING ODOR. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD, INSPECTED THE VEHICLE AND OBSERVED THAT THE FRONT DRIVER SIDE TIRE WHEEL AREA EXHIBITED EXCESSIVE HEAT. A RECALL NOTIFICATION LETTER WAS RECEIVED ON MAY 23, 2009 UNDER NHTSA CAMPAIGN ID NUMBER 09V110000 (SERVICE BRAKES, HYDRAULIC). THERE WERE CONCERNS OF THE SAFETY RISKS INVOLVED AND THE UNCERTAINTY OF THE AVAILABILITY OF THE RECALL PART. THE FAILURE MILEAGE WAS 16,800. THE CURRENT MILEAGE WAS 17,449. UPDATED 1/28/10 *CN UPDATED 02/03/10.*JB

TL* THE CONTACT OWNS A 2003 WORKHORSE W22 CHASSIS RV. SHE RECEIVED RECALL NOTICE NUMBER 09V110000(SERVICE BRAKES, HYDRAULIC). 6 MONTHS LATER THE REMEDY REFERENCED IN THE RECALL REMAINED UNAVAILABLE. THE CURRENT MILEAGE WAS UNDER 7576. THE CONSUMER'S HUSBAND TOOK THE RV TO BE INSPECTED AND AFTER LEAVING THE DEALERSHIP, THE BRAKES FAILED. UPDATED 01/29/10 THE CONSUMER STATED THE RV HAS BEEN OUT OF COMMISSION FOR OVER A YEAR. THE CONSUMER STATED WORKHORSE OFFERED A TEMPORARY FIX THAT THEY MAY OR MAY NOT PAY FOR. UPDATED 04/08/10.*JB UPDATED 05/26/10.*JB

TL* THE CONTACT OWNS A 2003 REXHALL REXAIR RV, WITH A WORKHORSE CHASSIS W22. WHILE DRIVING APPROXIMATELY 60 MPH HE SMELLED A BURNING ODOR FROM THE BRAKES. DURING BRAKE APPLICATION, THE PEDAL WENT TO THE FLOOR, BUT THE VEHICLE WOULD NOT STOP. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL CAMPAIGN ID NUMBER 09V110000 (SERVICE BRAKES, HYDRAULIC). NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 3,000. THE CURRENT FAILURE MILEAGE WAS 42,000.

TL* THE CONTACT OWNS A 2003 WORKHORSES CHASSIS W22. HE RECEIVED RECALL NOTICE # 09V110000 (SERVICE BRAKES, HYDRAULIC). HE CONTACTED THE MANUFACTURER IN REFERENCE TO A RECENT BRAKE FAILURE. WHILE DRIVING 65 MPH HE EXPERIENCED BRAKE DRAG ALONG WITH THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. A REPRESENTATIVE FROM THE DEALER STATED THAT ALTHOUGH IDENTICAL SYMPTOMS WERE PRESENT, HE WOULD HAVE TO PAY A DIAGNOSTIC FEE PRIOR TO SERVICE. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE NOT APPLICABLE. UPDATED 01/1410 *BF THE CONSUMER STATED WHILE DRIVING THE ABS LIGHT ILLUMINATED AND THERE WAS A SMELL OF BRAKES BURNING AND THE BRAKE PAD WAS WEAK AND HAD TO BE PUMPED TO GET THE RV TO STOP. THE WHEEL SPEED SENSOR WAS LOOSE AND MELTED AGAINST THE ROTOR. UPDATED 01/20/10.*JB