WORKHORSE Complaints

2003 HOLIDAY RAMBLER HAS A PROBLEM WITH THE BRAKES. *NJ THE CONSUMER HAS A 2003 WORKHORSE W22 CHASSIS. THE BRAKES HAVE FAILED 4 TIMES. THE CALIPERS WERE REPLACED, BUT THE BRAKES AND ROTORS WERE NOT REPLACED. THE BRAKES AND ROTORS OVERHEATED DUE TO THE FAULTY CALIPERS AND THE BRAKE PADS WERE WORN. THE CONSUMER TOOK THE RV TO THE DEALER AND THEY FOUND THE RIGHT REAR SPEED SENSOR OPEN AND BOTH REAR CALIPERS PISTON SEALS HAD MELTED. THEY REPLACED THE REAR CALIPERS, BUT NOT THE FRONT ONES OR THE SPEED SENSORS. THEE CONSUMER ALSO STATED THE PEDAL WOULD GO DOWN TO THE FLOOR AND THE BAS LIGHT ILLUMINATED. THE CONSUMER WAS THEN INFORMED THE BRAKE FLUID WAS CONTAMINATED AND NEEDED TO BE FLUSHED. AFTER 2 YEARS OF COMPLAINING, THE CONSUMER FINALLY RECEIVED A RECALL NOTICE REGARDING THE BRAKES. *JB

TL*THE CONTACT OWNS A 2003 WINNEBAGO SUNOVA ITASCA RV (NA). WHILE DRIVING 40 MPH, THE CONTACT SMELLED AN ODOR SIMILAR TO BRAKE FLUID. AS HE ATTEMPTED TO PULL OVER, THE BRAKES FAILED AND THE BRAKE PEDAL DEPRESSED DOWN TO THE FLOOR. HE TOUCHED THE HUBCAB ON THE DRIVER'S SIDE OF THE VEHICLE AND NOTICED THAT IT WAS EXTREMELY HOT. HE PULLED OUT THE FIRE EXTINGUISHER BECAUSE HE BELIEVED THAT THE VEHICLE WOULD CATCH FIRE. THE CONTACT CALLED A TRUCK CENTER AND THE MECHANIC STATED THAT THE CALIPERS WERE FAULTY. THE MECHANIC STATED THAT THEY HAVE INSPECTED SEVERAL MOTORHOMES WITH THE IDENTICAL FAILURE. WORKHORSE WAS CALLED AND THEY STATED THAT THE VEHICLE DID NOT QUALIFY FOR THE BRAKE RECALL REPAIR. THE MOTORHOME IS CURRENTLY AT THE DEALER. THE VEHICLE WAS REPAIRED AT THE COST OF $700. THE FAILURE AND CURRENT MILEAGES WERE 43,000. UPDATED 10/20/09 *CN THE MOTOR HOME IS ON A WORKHORSE CHASSIS. THE CONSUMER INSPECTED THE DRIVERS SIDE WHEEL AND FOUND IT TO BE EXTREMELY HOT. THE RV WAS TAKEN TO A REPAIR SHOP. AN INSPECTION REVEALED THE FRONT CALIPERS HAD SEIZED. THE CONSUMER WAS INFORMED HIS VIN DID NOT FALL WITHIN THE RECALL. UPDATED 10/22/09.*JB

TL*THE CONTACT OWNS A 2004 FOUR WINDS INFINITY 35F RV. THE VEHICLE WAS EQUIPPED WITH WORKHORSE CUSTOM CHASSIS BRAKES. WHILE DRIVING APPROXIMATELY 10 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN IT WAS DEPRESSED. THE CONTACT EXPERIENCED EXTREME DIFFICULTY SLOWING DOWN THE VEHICLE. SUDDENLY, THE ABS WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE PARKING BRAKE WAS ENGAGED AND THE VEHICLE PROCEEDED TO A COMPLETE STOP. THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE RESUMED OPERATION AFTER BEING PARKED FOR TWO CONSECUTIVE DAYS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. IN ADDITION, THE ROTORS WERE CRACKED. CURRENTLY, THE VEHICLE IS BEING REPAIRED AT THE COST OF $2,500. THE AUTHORIZED DEALER NOTIFIED THE MANUFACTURER CONCERNING THE RECALL REMEDY REPAIR; HOWEVER, THE MANUFACTURER HAS REFUSED TO REPAIR THE VEHICLE BECAUSE THE CALIPER FAILURE HAS NOT YET BEEN CONFIRMED. THE FAILURE AND CURRENT MILEAGES WERE 34,060. UPDATED 09/01/09. *LJ THE SEALS AND CALIPERS WERE REPLACED. THE LEFT FRONT WHEEL WAS DRAGGING AND OVERHEATED. UPDATED 09/09/09*JB

TL*THE CONTACT OWNS A 2004 ITASCA SUNOVA ON A WORKHORSE CHASSIS. WHILE DRIVING 35 MPH, THE STEERING TIGHTENED UP. WHEN THE CONTACT PULLED INTO THE DRIVEWAY, HE NOTICED SMOKE COMING FROM THE REAR PASSENGER SIDE CALIPER. HE ALLOWED THE RV TO COOL DOWN FOR A FEW DAYS BEFORE DRIVING IT TO THE DEALER. THE DEALER STATED THAT THE REAR PASSENGER SIDE CALIPER WAS DEFECTIVE, WHICH CAUSED THE BRAKES TO DRAG AND OVERHEAT. THE MANUFACTURER STATED THAT THEY WILL PROVIDE THE CALIPER AND HE WILL PAY FOR THE LABOR. THE FAILURE MILEAGE WAS 31,540 AND CURRENT MILEAGE WAS 31,544. UPDATED 8/28/09 *CN UPDATED 09/04/09.*JB

2001 WORKHORSE CHASSIS WITH BOSCH 4 WHEEL DISC BRAKES. COMPLETE SYSTEM REPLACED ONE TIME AT OWNERS EXPENSE. SINCE REPLACEMENT, THERE HAVE TWO INCIDENTS OF TOTAL BRAKE FAILURE WHICH COULD HAVE CAUSED A TERRIBLE CRASH HAD THERE NOT BEEN A DITCH TO RUN INTO. THE COACH IS A MONACO. MONACO NO LONGER EXISTS AND WORKHORSE AND BOSCH GO BACK AND FORTH ABOUT WHO IS AT FAULT AND NO ONE WILL FIX THE PROBLEM. MY FAMILY AND I ARE IN DANGER EVERY TIME WE CHOOSE TO USE THE MOTORHOME. *TR

2004 NEWMAR MOTORHOME WITH W-22 WORKHORSE CHASSIS. 1. I WAS DRIVING IN FRANKFORT, KY, WITH NO HILLS TO SPEAK OF AND ONLY LIGHT BRAKE USAGE. I WAS NOT PULLING A TOWED VEHICLE AND HAVE NEVER PULLED SUCH. 2. LEFT FRONT BRAKE CALIPER LOCKED CAUSING THE WET BEARING SEAL TO LOOSE ALL OIL. WHEEL WAS SO HOT IT WOULD BURN MY HAND WHEN I TOUCH IT. HAD NO BRAKES. THERE WAS A DISTINCTIVE BURNT BRAKE PAD SMELL. MOTORHOME TOWED NEXT MORNING TO GEORGETOWN, KY. 3. AFTER TWO WEEKS, LEFT FRONT CALIPER WAS REPLACED AT WORKHORSE'S EXPENSE. I HAD TO PAY FOR BRAKE FLUID AND BLEEDING THE BRAKES. THE CALIPER SLIDE PINS HAD BEEN LUBRICATED ACCORDING TO WORKHORSE'S RECOMMENDATIONS TWO MONTHS PRIOR. *TR

SAFETY RECALL 50901-C ON 2005 ALLEGRO MOTOR HOME. *NJ THE CONSUMER HAS A 2004 WORKHORSE W22. IN DECEMBER 2008 THE CONSUMER BEGAN TO EXPERIENCE A BRAKE DRAGGING SOUND, SO HE TOOK THE MOTORHOME TO THE DEALER FOR AN INSPECTION. THE SHOP DETERMINED THAT THE BRAKE LININGS WERE BAD, EVEN THE MOTORHOME HAD ONLY 32,000 MILES. THE CALIPERS CONTAINED A LITTLE RUST, AND THEY WERE CLEANED AND RE-INSTALLED. ON JANUARY 6, 2009 THE CONSUMER SMELLED A BURNING SMELL. EXAMINATION OF THE TIRES REVEALED AN OVERHEATED REAR TIRE. THE PROBLEM WAS WITH THE CALIPER, WHICH WAS REPLACED. ON MARCH 29, 2009 THE MOTORHOME BEGAN TO PULL TO THE RIGHT AND THERE WAS A SMELL OF SMOKE. THE CONSUMER PULLED OVER AND DISCOVERED THE RIGHT FRONT TIRE WAS SMOKING AND RED HOT FLUID WAS LEAKING FROM THE WHEEL. THE CONSUMER WENT TO A LOCAL SHOP AND WAS TOLD THE PROBLEM WAS THE CALIPERS. *JB

WORKHORSE HAS A SAFETY RECALL ON THE BRAKE SYSTEM ON CERTAIN MOTOR HOMES. MY MOTOR HOME IS PART OF THE RECALL. LAST WEEK MY BRAKES OVERHEATED AND I HAD NO BRAKES. I CALLED WORKHORSE AND THEY AGREED THAT THE FAILURE WAS DUE TO THE RECALL. HOWEVER,DURING THE REPAIR PROCESS THEY ARE SAYING CERTAIN PARTS ARE MAINTENANENCE PARTS AND ARE THE CUSTOMERS RESPONSIBILITY EVEN THOUGH THE FAILURE WAS DUE TO EXCESSIVE HEAT BUILDUP. AN EXAMPLE IS THE BRAKE FLUID, WHICH BRAKES DOWN UNDER HIGH HEAT CONDITIONS. THEY SAY IT IS A MAINTENANCE ITEM BECAUSE THE BRAKES SHOULD BE BLED ONCE A YEAR (THIS IS NOT IN THE MAINTENANCE MANUAL). THIS PROCEDURE LOSES AN OUNCE OF BREAK FLUID AND DOES NOT REQUIRE A COMPLETE PURGE OF THE BREAK SYSTEM, WHICH IS REQUIRED WHEN THE BRAKE FLUID IS EXPOSED TO EXCESSIVE HEAT. ALSO THE ROTORS ARE CONSIDERED A MAINTENANCE ITEM WHEN CHANGING THE BRAKE PADS. DURING THIS REPAIR PROCESS THE ROTORS ARE NOT COVERED, EVEN THOUGH THEY HAVE OBVIOUS DAMAGE, UNLESS THEY ARE STARTING TO DISINTEGRATE. I BELIEVE IF THESE ITEMS NEED TO BE REPLACED DUE TO EXCESSIVE HEAT DAMAGE THEY SHOULD BE COVERED BY THE RECALL AND NOT BE CONSIDERED MAINTENANCE ITEMS AND CUSTOMER RESOPNSIBILITY. I AM FULLY AWARE OF NORMAL MAINTENANCE PROCEDURES AND KEEP THE MAINTENANCE ON MY MOTOR HOME CURRENT. I JUST DON'T BELIEVE I SHOULD BE RESPONSIBLE FOR MAINTENANCE ITEMS WHEN THEY FAIL DUE TO A MANUFACTURING DEFECT. *TR

TL*THE CONTACT OWNS A 2003 WORKHORSE W22 CHASSIS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 09V110000. HE WAS INFORMED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. WHILE DRIVING 15 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE MANUFACTURER STATED THAT THE VEHICLE COULD NOT BE REPAIRED BECAUSE THE RECALL WAS INTERIM. THE FAILURE AND CURRENT MILEAGES WERE 18,000. UPDATED 08/14/09. *LJ THE REAR BRAKES WERE DRAGGING AND BOILING WITH FLUID. UPDATED 08/14/09.*JB

TL*THE CONTACT OWNS A 2006 WORKHORSE W22 CHASSIS. THE CONTACT STATED THAT THE BRAKES FAILED AND THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 09V110000. THE MECHANIC STATED THAT THE ORIGINAL PARTS WERE USED FOR THE RECALL REPAIR. THE CURRENT MILEAGE WAS APPROXIMATELY 23,600 AND FAILURE MILEAGE WAS 23,406.