WORKHORSE Complaints

DRIVER SIDE REAR BRAKE FIRE ON 2002 WORKHORSE MOTOR HOME CHASIS. FIRE WAS NOTED WHEN STOPPING AT CAMPGROUND ENTRANCE AFTER TRAVELING ABOUT 5 MILES ON LEVEL GROUND AT 25 MILES PER HOUR FROM HIGHWAY ON SIDE ROAD. IMMEDIATELY HOSED DOWN BRAKE ASSEMBLY. MOTORHOME WAS ALLOWED TO SET FOR 3 DAYS. DROVE MOTORHOME AFTERWARDS WITH NO PROBLEM. CONTACTED MANUFACTURER WORKHORSE, THEY SAID THE BRAKE CALIPER WAS STUCK AND THAT IT SHOULD NOT HAPPEN AGAIN AND THE VEHICLE IS OKAY TO DRIVE. I AM VERY CONCERNED ABOUT DRIVING THE VEHICLE. *TR

BRAKE FAILURE ON FLEETWOOD 2004 PACE ARROW MOTOR HOME. *TR THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE REPLACEMENT OF THE REAR CALIPERS. 2004 WORKHORSE W22. UPDATED 10/07/09

TL*THE CONTACT OWNS A 2003 WORKHORSE W22 CHASSIS. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE VEHICLE. UPON FURTHER INSPECTION, HE NOTICED THAT THE BRAKE DISC AND WHEEL CYLINDERS FAILED. HE REPLACED THE UNIT, BUT SHORTLY AFTERWARDS, THE BRAKING SYSTEM LOCKED WHILE DRIVING. THE DEALER STATED THAT THEY DID NOT HAVE THE PARTS TO REPAIR THE VEHICLE. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 30,000. UPDATED 11/23/09 *BF THE REAR ROTORS WERE BROKEN AND THE RIGHT FRONT HUB SEAL WERE LEAKING. UPDATED 11/24/09

TL*THE CONTACT OWNS A 2002 WORKHORSE W22 MOTOR HOME. THE CONTACT STATED THAT THE BRAKES FAILED DURING STOP-AND-GO TRAFFIC. HE ALSO STATED THAT THE BRAKES WERE DRAGGING. THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN IT WAS DEPRESSED. THE MANUFACTURER STATED THAT THEY WOULD ASSIST WITH THE REPAIRS AND THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 09V11000. THE DEALER STATED THAT THEY NEEDED APPROVAL DIRECTLY FROM THE MANUFACTURER BEFORE MAKING ANY REPAIRS. THE MANUFACTURER COULD NOT BE REACHED. THE MILEAGES WERE UNKNOWN. UPDATED 8/10/09 *CN UPDATED 08/13/09.*JB

AFTER TWO HOUR TRIP IN AN 04 WINNABAGO W22 CHASIS WE DISCOVERED THE BRAKES WERE DRAGGING AND SUBSEQUENTLY BOILED THE BRAKE FLUID ; BRAKE PEDAL TO THE FLOOR! *TR

TL*THE CONTACT OWNS A 2004 GULF STREAM SUN VOYAGER RV. THE VEHICLE HAS A WORKHORSE W22 CHASSIS. IN JULY OF 2008, THE FRONT DRIVER'S SIDE CALIPER CAUGHT FIRE. THE CALIPER WAS REPLACED. ON MAY 22, 2009, THE CONTACT FELT THE VEHICLE PULLING TO ONE SIDE WHILE DRIVING 65 MPH. SHE PULLED THE VEHICLE OVER AND NOTICED THAT THE REAR PASSENGER SIDE CALIPER WAS OVERHEATING. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPLACED THE CALIPER. THE MANUFACTURER FILED A REPORT AND REQUESTED DOCUMENTATION IN ORDER TO CONSIDER PROVIDING REIMBURSEMENT. THE FAILURE MILEAGE WAS 12,800 AND CURRENT MILEAGE WAS 13,889.

WE DO NOT FEEL THAT THE INSTRUMENT PANEL CLUSTER ON OUR MOTORHOME HAS EVER BEEN LARGE ENOUGH OR CLEAR ENOUGH FOR EASY READING. WE HAVE ALWAYS BEEN UNHAPPY WITH THE VISIBILITY AND JUST RECENTLY THE TRANSMISSION INDICATORS FOR 3 AND 1 GEAR HAVE FADED COMPLETELY. AT PRESENT WE HAVE AN APPOINTMENT TO GET THE PANEL REPLACED. *TR

TL*THE CONTACT OWNS A 2004 FOUR WINDS INFINITY WITH A CLASS A WORKHORSE CHASSIS. THE CONTACT STATED THAT THE BRAKE CALIPERS LOCKED ON THE FRONT WHEEL. THE RV WAS TOWED TO THE DEALER AND REPAIRED AT THE CONTACT'S EXPENSE. SHE LATER RECEIVED A RECALL NOTICE FROM THE MANUFACTURER FOR THE SAME REPAIRS THAT WERE PREVIOUSLY MADE ON THE BRAKES. THE MANUFACTURER STATED THAT THE ENGINEERS WERE STILL WORKING ON AN EFFECTIVE REMEDY FOR THE FAILURES. THE CONTACT DID NOT FEEL THAT THIS WAS ACCEPTABLE. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 18,000. UPDATED 08/04/09. *LJ THE CONSUMER STATED WHILE DRIVING, THERE WAS AN ODOR PRESENT AS THOUGH SOMETHING WAS BURNING. THE CONSUMER PULLED OVER AND DISCOVERED A HUGE PLUME OF SMOKE ARISING FROM THE LEFT FRONT OF THE RV. THE BRAKE CALIPER HAD LOCKED THE PADS AGAINST THE ROTOR. THE RV WAS TOWED AND THE NEXT DAY, THE CONSUMER WAS INFORMED THE ROTOR ON AND BRAKE PADS WERE DESTROYED. THE CONSUMER EXPERIENCED THE SAME PROBLEM AGAIN 2 YEARS LATER. UPDATED 08/10/09.*JB

26 MAY 2009 - WHILE DRIVING MY 2004 NATIONAL DOLPHIN (WORKHORSE W-22) MOTORHOME FROM COCOA BEACH, FL TOWARD MY DESTINATION, HOME, I ENCOUNTERED A STRONG PULL OF THE VEHICLE TO THE RIGHT. STOPPING AND MAKING AN INSPECTION OF THE FRONT WHEELS REVEALED THE RIGHT HUB WAS VERY HOT AND A SMELL OF HOT BRAKES. I CAREFULLY MADE MY WAY TO THE NEXT CAMPGROUND; THERE I WAS ABLE TO CONTACT AN RV REPAIR SERVICE. WITH THEIR MOBILE SERVICE THEY CAME TO THE CAMPGROUND AND MADE AN INSPECTION. THEIR FINDING REVEALED THAT A CALIPER, BRAKE PADS AND BRAKE LINE HAD GOTTEN VERY HOT AND WAS DAMAGED. THEIR RECOMMENDATION WAS THE REPLACEMENT OF THESE PARTS PLUS THE ABS SENSOR, AND FOR SAFETY, REPLACE THE SAME PARTS TO THE OTHER FRONT WHEEL. I WAS STRANDED AT THIS CAMPGROUND WHILE PARTS WERE ORDERED AND SHIPPED. 29 MAY 2009 - THE RV SERVICE COMPANY MADE THE REPAIRS AT THE CAMPGROUND WITH THEIR MOBILE SERVICE AT A COST OF $1147.40. *TR THE CONSUMER STATED HE RECEIVED A DECEMBER 2009 UPDATED NOTICE REGARDING THE DEFECTIVE BRAKES WHICH STATED A FINAL REMEDY HAD BEEN DETERMINED. HOWEVER, WHEN HE CALLED WORKHORSE CUSTOM CHASSIS TO GET A CURRENT UPDATE, THEY DIDN'T HAVE ONE. UPDATED 03/08/10

LTR RE: SAFETY RECALL 50901-C INTERIM NOTICE DATED MAY 2009 WORKHORSE HE THINKS HE SHOULD BE REIMBURSE FOR THE DAMAGES INCURRED IN SEPT. 2007 FROM THIS DEFECT, ALSO PAY FOR THE DIAGNOSIS OF THIS PROBLEM. *NJ THE CONSUMER STATED HE EXPERIENCED BRAKE FAILURE PRIOR TO RECEIVING A RECALL LETTER. WORKHORSE DENIED THE CONSUMERS CLAIM STATING THE REPAIRS WERE NECESSARY, BECAUSE IT WAS THE CONSUMERS FAULT THAT THE BRAKES OVERHEATED. THE ROTORS WERE SEVERELY DAMAGED. THE CONSUMER STATED HE HAD NO CONFIDENCE THAT THE PROBLEM HAD BEEN FIXED EVEN THOUGH THE REPAIRS WERE MADE, THE ABS LIGHT WOULD STILL ILLUMINATE. THE CONSUMER STATED HE HAD SPOKEN TO A WORKHORSE ADVISOR TWICE PRIOR TO THE BRAKE FAILURE. HE REPORTED THE STEERING WHEEL WAS VIBRATING WHEN HE APPLIED THE BRAKE. THE CONSUMERS WIFE ALSO SMELLED BURNT BRAKES EVEN THOUGH THE CONSUMER WAS ONLY TAPPING THE BRAKES TO SLOW DOWN. THE ADVISOR TOLD THE CONSUMER IT DID NOT MAKE SENSE THAT WHEN STEPPING ON THE BRAKE, THE STEERING WHEEL WOULD VIBRATE AND THAT IT WAS NOT A BRAKE PROBLEM. A VISUAL INSPECTION REVEALED THAT THE BRAKE PADS SEEMED OK, BUT THE FRONT ROTORS AND ONE OF THE REAR ROTORS WERE TOTALLY BROKEN. THE SERPENTINE BELT WAS REPLACED BECAUSE IT WAS MAKING A LOT OF NOISE, THE SPARK PLUGS BURNED 4 TIMES, THE PIXELS WENT OUT ON THE ODOMETER, THE INSTRUMENT CLUSTER SHUT DOWN COMPLETELY, THE TRANSMISSION LOCKED UP ONCE IN THIRD GEAR, THE SEAT BELT LIGHT ILLUMINATED FOR NO REASON AND THEN WOULD GO OUT AND A REAR SEAL ON THE AXLE LEAKED. *JB