WORKHORSE Complaints

TL*THE CONTACT OWNS A 2004 WORKHORSE W22 CHASSIS. WHILE DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS, THE BRAKE PEDAL EXTENDED TO THE FLOOR WITHOUT RESISTANCE WHEN PRESSURE WAS APPLIED. THE CONTACT SMELLED A STRONG BURNING ODOR COMING FROM THE BRAKES. THE VEHICLE COASTED TO A PARKING LOT AND ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT THE FAILURE WAS RELATED TO THE REAR PASSENGER BRAKE CALIPERS. THE REPAIRS WERE PERFORMED UNDER WARRANTY. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON TWO SEPARATE OCCASIONS FOR IDENTICAL FAILURES. THE REPAIRS CONSISTED OF REPLACING THE REAR DRIVER'S AND FRONT PASSENGER SIDE BRAKE CALIPERS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 09V110000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE RECALL REMEDY HAS NOT BEEN PERFORMED BECAUSE THE NECESSARY PART IS ON A NATIONAL BACK ORDER. THE TECHNICIAN STATED THAT THE PART WILL NOT BE AVAILABLE UNTIL OCTOBER OF 2009. THE FAILURE MILEAGE WAS 13,125 AND THE CURRENT MILEAGE IS 21,910. UPDATED 6/29/09 *CN THE RIGHT REAR CALIPER SEIZED AND BURNED THE ROTOR AND PADS. A YEAR LATER, THE CONSUMER STATED HE EXPERIENCED A PROBLEM AGAIN WITH THE LEFT REAR CALIPER HANGING. THE CALIPER WAS REPLACED AND FLUID WAS ADDED. THE PROBLEM HAPPENED FOR A THIRD TIME. UPDATED 06/30/09.*JB

TL*THE CONTACT OWNS A 2004 WORKHORSE W22. WHILE DRIVING AT AN UNKNOWN SPEED, THE ABS LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THERE WAS ALSO AN ISSUE WITH THE BRAKES, BUT THE CONTACT CONTINUED TO HER DESTINATION. SHE DEPRESSED THE BRAKE PEDAL AGAIN AND THE PEDAL EXTENDED TO THE FLOOR, BARELY SLOWING DOWN THE VEHICLE. AFTER REACHING HER DESTINATION, THE CONTACT NOTICED A BURNING SMELL COMING FROM THE BRAKE AREA. SHE PARKED THE VEHICLE AND A FAMILY MEMBER DROVE IT TO A REPAIR SHOP. THE BRAKES FUNCTIONED CORRECTLY AFTER THEY COOLED DOWN. THE VEHICLE IS CURRENTLY BEING REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 09V110000. THE CONTACT WAS CONCERNED THAT IF ONLY ONE SIDE OF THE BRAKES WAS BEING REPAIRED, THE OTHER SIDE WOULD FAIL IN THE FUTURE. SHE LEFT VOICE MESSAGES WITH THE MANUFACTURER, BUT HAS NOT YET SPOKEN TO ANYONE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 23,000.

TL*THE CONTACT OWNS A 2003 WORKHORSE W22. WHILE DRIVING BETWEEN 45-50 MPH ON NORMAL ROAD CONDITIONS, THE BRAKE PEDAL EXTENDED TO THE FLOOR WITHOUT RESISTANCE WHEN PRESSURE WAS APPLIED. THE BRAKES BEGAN TO LOCK UP WITHOUT WARNING. THE VEHICLE WAS DRIVEN WITH CAUTION AND PARKED FOR AN EXTENDED PERIOD OF TIME. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE HAS NOT BEEN REPAIRED. NHTSA CAMPAIGN ID NUMBER 09V110000 (SERVICE BRAKES, HYDRAULIC) WAS REFERENCED; HOWEVER, THE REPAIR PART WAS UNAVAILABLE DUE TO A MASSIVE BACK ORDER. THE TECHNICIAN STATED THAT THE PART WOULD BE UNAVAILABLE UNTIL FALL OF 2009. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS UNKNOWN.

I PURCHASED AN ALLEGRO MOTOR HOME WITH A WORKHORSE CHASSIS ON JANUARY 26, 2007 WITH 11, 619 MILES. I CARRIED THE MOTORHOME TO MENTON'S AUTO & TRUCK CENTER, INC FOR SERVICE AND WAS ADVISED THE VEHICLE NEEDED THE BRAKES REPLACED DUE TO EXCESSIVE WEAR. THE MOTORHOME HAD 16, 205 MILES AT THIS TIME. I DISCUSSED THIS WITH SEVERAL FRIENDS OWNING MOTORHOMES AND WAS ADVISED THIS SEEMED EXCESSIVE AND THE BRAKES SHOULD HAVE LASTED FOR A MUCH GRATER TIME. THIS REPAIR CONSISTED OF FRONT AND REAR BRAKE PADS, SEALS, AND TURNING ROTORS. *TR

BRAKE CALIPERS DID NOT RELEASE RESULTING IN HAVING TO TOW THE MOTORHOME TO A FREIGHTLINER SHOP FOR REPAIR. AS A RESULT THERE WAS DAMAGE TO THE CALIPERS, ROTORS, BRAKE PADS, SENSORS, HOSES AND AXLE CAPS. *TR

TL*THE CONTACT OWNS A 2004 WORKHORSE SAFARI TRACK COACH MODEL 706598 WITH A WORKHORSE W22 CHASSIS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 09V110000 (SERVICE BRAKES, HYDRAULIC). THE NOTICE STATED THAT THE PARTS FOR THE REPAIR WOULD BE UNAVAILABLE UNTIL LATE FALL OF 2009. THE CONTACT FEELS THAT THE PARTS FOR THE BRAKE REPAIR SHOULD BE AVAILABLE AT AN EARLIER DATE. THE CURRENT AND FAILURE MILEAGES WERE 27,000. UPDATED 06/12/09 *BF UPDATED 06/16/09.*JB

TL*THE CONTACT OWNS A 2002 WINNEBAGO ADVENTURER RV, MODEL 35U. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE BRAKING SYSTEM ON THE VEHICLE. IN OCTOBER OF 2008, THE BRAKES FAILED AND NEARLY CAUSED A CRASH. THE CONTACT CALLED THE DEALER AND A LAWYER AND WAS ADVISED TO FILE A COMPLAINT WITH THE ATTORNEY GENERAL IN PENNSYLVANIA. THE ATTORNEY GENERAL REFERRED THE CONTACT TO THE ATTORNEY GENERAL IN OHIO. THE DEALER REFUSED TO REPAIR THE VEHICLE. THE VEHICLE HAS BEEN PARKED AT A STORAGE FACILITY SINCE OCTOBER 10, 2008 AND HAD TO BE TOWED. THE COST TO REPAIR THE VEHICLE WAS ESTIMATED BETWEEN $3,000 AND $5,000. PRIOR TO THE FAILURE, THE DEALER CHARGED $795 FOR A SYSTEM CHECK. WHILE DRIVING APPROXIMATELY 40 MPH DOWN A HILL, THE VEHICLE FAILED AND WAS TOWED AWAY. THE CONTACT CALLED THE MANUFACTURER, BUT THERE WAS NO ANSWER. THE DEALER WAS NOTIFIED OF THE NEAR CRASH AND HUNG UP THE PHONE ON THE CONTACT. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 20,000. THE CONSUMER ALSO HAD ELECTRICAL PROBLEMS WITH THE RV. UPDATED 06/16/09.*JB

TL*THE CONTACT OWNS A 2003 WORKHORSE W22 CHASSIS. WHILE THE VEHICLE WAS IDLING, THE CONTACT SMELLED A STRONG BURNING ODOR. WHEN THE BRAKE PEDAL WAS DEPRESSED, HE EXPERIENCED REDUCED BRAKING CAPABILITY AND THE ABS WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. HE TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND HAD THE ABS SENSOR REPLACED DUE TO OVERHEATING. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 09V110000 (SERVICE BRAKES, HYDRAULIC) AND IMMEDIATELY CALLED THE MANUFACTURER. A REPRESENTATIVE STATED THAT A CORRECTIVE REMEDY HAD NOT BEEN DEVELOPED; THEREFORE, THEY COULD NOT REPAIR THE VEHICLE. THE FAILURE STILL PERSISTS. THE FAILURE AND CURRENT MILEAGES WERE NOT APPLICABLE. UPDATED 5/28/09 *CN THE CONSUMER STATED ONCE HE GOT ON THE HIGHWAY, THE SMELL SEEMED TO DISSIPATE, BUT WHEN HE CAME TO A STEEP GRADE AND APPLIED THE BRAKES THE PEDAL WENT TO THE FLOOR AND THE ABS LIGHT ILLUMINATED. THE CONSUMER WAS ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD. AFFTER THE RV SAT FOR AN 1/2 THE SMELL WENT AWAY, BUT THE ABS LIGHT STAYED ON. UPDATED 05/29/09.*JB

ON MAY 14, 2009 WHILE ON ROUTE 15 NEAR FREDERICK,MD DRIVER NOTICED THAT BRAKE PEDAL WENT TO FLOOR WHEN DEPRESSED WITH REDUCED BRAKING. THE FEEL OF THE BRAKE PEDAL WAS AS IF THERE WAS A LEAK IN THE HYDRAULIC BRAKING SYSTEM. AN INSPECTION BY A MECHANIC INDICATED THAT THE FRONT CALIPERS HAD LOCKED UP OVERHEATING THE BRAKES. THE FRONT CALIPERS, HOSES, PADS , AND ROTORS WERE REPLACED. THE MOTORHOME, A 2000 DAMON CHALLENGER HAD 7500 MILES ON IT AT THE TIME OF THE BRAKE FAILURE. *TR

WE OWN 2003 RV ON A WORKHORSE CHASSIS. WE JUST RECEIVED FROM WORKHORSE SAFETY RECALL 50901C INTERIM NOTICE. IN MAY 2008 OUR REAR BRAKES LOCKED UP IN OCALA, FL WHILE ENROUTE TO OUR HOME IN RI. SEVERE OVERHEATING WITH BRAKE BURNING SMELL, BRAKES DRAGGING AND THE BRAKES BECAME SUDDENLY MUSHY WHEN APPLIED, WE DID NOT REALIZE IT WAS OUR BRAKES BECAUSE OUR WINDOWS WERE CLOSED. WHEN THE ABS LIGHT CAME ON I IMMEDIATELY PULLED OVER, DISCOVERED THE REAR HUBS WERE VERY HOT. WE WERE TOWED TO A WHEEL AND BRAKE FACILITY NEAR I 75 WHERE IT WAS DETERMINED THERE WAS EXTENSIVE DAMAGE FROM THE HEAT. REPLACED WERE BEARINGS IN THE DIFFERENTIAL, CALIPERS, ROTORS. PADS. WE HAVE CONTACTED THE REPAIR FACILITY TO MAIL US A COMPLETE LIST OF REPAIRS. WE HAD 23 DAYS LEFT ON A FIVE YR. EXTENDED WARRANTY THAT PAID OVER $1700 AND WE PAID OUT OF POCKET OVER $2100 THAT WAS NOT COVERED BY THE INSURANCE FOR SOME REASON. THIS YR, APRIL 2009, WE AGAIN TRIED TO DRIVE THE RV HOME FROM CENTRAL FL AND MADE IT 20 MILES UP US27 WHEN AGAIN WE NOTICED THE BURNING SMELL, PULLED OVER, AND THIS TIME THE FRONT HUBS WERE VERY HOT SO WE RETURNED THE RV TO THE CAMPGROUND AND MAKE PLANS TO HAVE THE FRONT BRAKES FIXED WHEN WE RETURN IN THE FALL. WE DID NOT FEEL THERE WAS ANY HOPE FOR US UNTIL WE GOT THE RECALL NOTICE THE OTHER DAY HERE IN RI. *TR