WORKHORSE Complaints

I HAVE A 2004 NATIONAL RV DOLPHIN ON A WORKHORSE W22 CHASSIS. I RECENTLY EXPERIENCED THIS BRAKE LOCK UP ISSUE AS INDICATED SAFETY RECALL 50901-C. VEHICLE HAS 17,000 MILES PRIOR TO THIS ONE TIME OCCURRENCE. I WAS ABLE TO PULL OFF THE ROAD AND PLACED A ROADSIDE ASSISTANCE CALL. THE WARNING I OBTAINED WAS THE OVERHEATED BRAKE SMELL AND SMOKE FROM RIGHT REAR WHEEL. WHEN TECHNICIAN ARRIVED AND INSPECTED, NO ISSUES COULD BE FOUND AS REAR WHEELS ROTATED FREELY. REPEATED BRAKE TESTS INDICATED NO FAILURES. TECHNICIAN COULD STILL SMELL THE BRAKE ODOR AND COULD TELL ROTOR HAD OVERHEATED DUE TO COLOR. *TR

TL*THE CONTACT OWNS A 2003 MONACO COACH LAPALMA MOTOR HOME. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT SMELLED SOMETHING OVERHEATING ON HIS VEHICLE. HE PULLED THE MOTOR HOME OVER TO INSPECT IT, BUT FOUND NO FAILURES. TWO MILES LATER, THE BRAKE PEDAL BECAME MUSHY AND EXTENDED TO THE FLOOR. THE VEHICLE VEERED TO THE RIGHT. THE CONTACT ALLOWED THE VEHICLE TO COOL DOWN. HE RESTARTED THE VEHICLE AND DROVE TO HIS DESTINATION. BY THIS TIME, THERE WAS COOLANT LEAKING FROM THE MOTOR AND OIL LEAKING FROM THE BEARINGS. THE MECHANIC STATED THAT THE WHEEL BEARINGS MAY HAVE BEEN DEFECTIVE. IT WAS DISCOVERED THAT THE ABS SENSORS WERE WELDED AND THE FRONT PASSENGER SIDE BRAKE WAS DEFECTIVE. THE MECHANIC REPLACED THE PASSENGER SIDE BRAKE CALIPERS AND ALL OF THE RELATED HOSES. THE FLUIDS, HUB BEARINGS, AND ABS SENSORS WERE ALSO REPLACED. THE CONTACT RECEIVED A RECALL NOTICE FOR THE FAILURES AFTER THE VEHICLE WAS REPAIRED. THE NHTSA CAMPAIGN ID NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 25,000 AND CURRENT MILEAGE WAS 26,300. UPDATED 06/08/09 *BF THE CONSUMER STATED THE FIRST TIME THEY STOPPED WAS TO PUT STABIL IN THE GAS TANK FOR THE WINTER. ABOUT 2 MILES LATER, THEY SMELLED AN ODOR AND STOPPED THE COACH. ABOUT 1 MILE BEFORE REACHING THEIR DESTINATION, THE BRAKES WERE PULLING AND THERE WAS NOT MUCH PEDAL AND THE ABS LIGHT ILLUMINATED. THE CALIPER, HOSE AND WHEEL SPEED SENSOR WERE REPLACED. UPDATED 06/18/09.*JB

TL*THE CONTACT OWNS A 2006 WORKHORSE W22. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, HE SMELLED A STRONG BURNING ODOR AND NOTICED SMOKE. OCCASIONALLY, HE EXPERIENCES REDUCED BRAKING CAPABILITY. HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 09V110000 (SERVICE BRAKES, HYDRAULIC) AND CALLED THE MANUFACTURER. A REPRESENTATIVE STATED THAT THE REMEDY WILL NOT BE AVAILABLE UNTIL DECEMBER OF 2009. THE CONTACT WOULD HAVE TO PAY $3,000 TO HAVE THE COMPONENT REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MILEAGES WERE NOT APPLICABLE.

TL*THE CONTACT OWNS A 2004 SAFARI SIMBA MOTOR HOME WITH A 2004 WORKHORSE CHASSIS W22. WHILE THE CONTACT WAS SERVICING THE MOTOR HOME, HE NOTICED THAT THE FRONT RPM WAS INCREASING. HE ALSO SMELLED A STRONG ODOR COMING FROM THE BRAKES. HE THEN OBSERVED THAT BOTH FRONT BRAKES WERE OVERHEATING. HE CALLED THE MANUFACTURER AND REQUESTED THAT HIS CHASSIS BE SERVICED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 09V110000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL; THEREFORE, THEY WOULD NOT ASSIST WITH THE REPAIR. THE FAILURE AND CURRENT MILEAGES WERE 17,000.

TL*- THE CONTACT OWNS A 2003 W22 WORKHORSE CHASSIS. WHILE DRIVING THE CHASSIS STARTED TO PULL TO THE RIGHT AND A LOT NOISE WAS HEARD COMING FROM THE BRAKES WHEN APPLY. THE CONTACT MADE AN APPOINTMENT WITH THE DEALERSHIP TO DIAGNOSE THE BRAKES. THE DEALERSHIP STATED THAT THE ABS SYSTEM HAD MALFUNCTIONED DUE TO THE EXTREME HEAT FROM THE BRAKE CALIPERS BEING APPLIED TO THE ROTORS. THE CONTACT FOUND A RECALL VIA THE INTERNET BUT HIS VEHICLE DID NOT FALL INTO THE RECALL PARAMETERS. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP AWAITING REPAIRS. THE CURRENT MILEAGE WAS 28,392 AND FAILURE MILEAGE 28,382.

WE WERE TRAVELING ON INTERSTATE 83 HEADING NORTH PAST BALTIMORE WHEN WE SMELLED A BURNING BRAKE SMELL - WE PULLED OVER ON THE SIDE OF 83 AND THE FRONT DRIVERS SIDE BRAKE CALIBER HAD STUCK AND WOULD NOT RELEASE - THE RUBBER DUST BOOT CAUGHT FIRE - THE INSIDE OF THE TIRE CRACKED AND BEGAN TO MELT DUE TO THE HEAT - WE EXTINGUISHED IT WITH THE FIRE EXTINGUISHER. AFTER LETTING THE BRAKE COOL FOR A HOUR WE WERE ABLE TO MAKE IT OFF THE EXIT TO A SIDE ROAD. THIS IS THE SECOND BRAKE CALIBER THAT HAS GONE BAD ON THIS VEHICLE. THE FIRST BEING IN JULY 2008 ON THE REAR PASSENGER SIDE. WE PURCHASED THE PARTS AT BILL'S AUTO AND TRUCK REPAIR IN GWYNN OAK, MD - INVOICE NUMBER 10847 TOTALING $670.25 FOR PARTS. WHEN I CALLED WORKHORSE THEY SAID THAT THE RECALL NOTICES HAVE BEEN SENT OUT AND OUR MOTOR HOME IS INCLUDED IN THE RECALL AND WE SHOULD RECEIVE THE RECALL NOTICE WITHIN 30 DAYS. WE CALLED MILLERS REPAIR IN BELTSVILLE AND THEY SAID THAT RECALL NUMBER 50901-C WAS LISTED BUT THE PARTS AREN'T DUE IN UNTIL SEPT - OCT 2009. THE MOTOR HOME IS UN-DRIVABLE DUE TO THIS DEFECT AND I BELIEVE IT SHOULD BE REPAIRED RIGHT AWAY. WE HAVE MANY CAMPING PLANS FOR THE SUMMER AND DO NOT WANT TO WASTE AND ENTIRE SUMMER DUE TO THE WORKHORSE DEFECT. 2003 CHALLENGER MOTOR . ANY HELP / INFORMATION OR DIRECTION YOU COULD GIVE US WOULD BE APPRECIATED. *TR UPDATED 05/08/09

IGNITION SWITCH MELTED,STRANDING MY WIFE AND I IN THE ENTRANCE OF A KOA. MOTOR HOME WAS LOCKED DOWN, BRAKES WOULDN'T RELEASE TO GET OUT OF THE ROAD. CALLED GOOD SAM CLUB, A MECHANIC WAS ABLE TO HOT WIRE THE COMPUTER AND GET US OFF THE ROAD. THE IGNITION SWITCH WAS REPLACED ALONG WITH A WIRING KIT UPDATE I HAD TO PURCHASE. WORK HORSE KNEW OF THE PROBLEM PRIOR TO 2004 WHEN A CORRECTION MEMO WAS WRITTEN. AFTER 3 DAYS AND A COST OF 754 DOLLARS THE MOTOR HOME IS ON THE ROAD AGAIN. *TR

TL*THE CONTACT OWNS A 2002 WORKHORSE W22. THE CONTACT NOTICED THAT THE ABS WARNING INDICATOR WOULD CONSISTENTLY ILLUMINATE ON THE INSTRUMENT CONTROL PANEL. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED ALL THE ABS SENSORS AT THE COST OF $618. SEVERAL MONTHS AFTER THE REPAIR, THE FAILURE RESURFACED. HE TOOK THE VEHICLE BACK TO THE DEALER AND THEY REPLACED THE TWO FRONT ABS SENSORS AT THE COST OF $360. TWO MONTHS AFTER THE REPAIR, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THEY STATED THAT HE NEEDED TO REPLACE THE ENTIRE BRAKING SYSTEM AT THE COST OF $2,000. HE IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE MANUFACTURER DID NOT ASSIST. THE FAILURE AND CURRENT MILEAGES WERE NOT APPLICABLE.

TL*THE CONTACT OWNS A 2003 WORKHORSE W22 TRAILER. WHILE DRIVING 50 MPH, THE CONTACT SMELLED A BURNING ODOR COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE BEGAN TO PULL TO THE RIGHT WHEN THE BRAKES WERE APPLIED. HE PULLED THE VEHICLE OVER AND NOTICED THAT THE FRONT BRAKES WERE VERY HOT. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY DETERMINED THAT THE FRONT BRAKE CALIPERS AND SEALS FAILED. THE VEHICLE WAS REPAIRED. FOUR YEARS LATER, WHILE DRIVING 50 MPH, THE CONTACT SMELLED A STRONG BURNING ODOR COMING FROM THE REAR OF THE VEHICLE. HE EXITED THE VEHICLE TO INSPECT THE FAILURE AND NOTICED THAT THE REAR BRAKES WERE VERY HOT. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR INSPECTION AND NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 13,548 AND CURRENT MILEAGE WAS 27,835. UPDATED 5/7/09 *CN UPDATED 05/12/09.*JB

TL*THE CONTACT OWNS A 2002 WORKHORSE W22 CHASSIS. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 04V084000 (SERVICE BRAKES, HYDRAULIC) IN 2004. SEVERAL YEARS LATER, THE CONTACT NOTICED THAT THE BRAKING SYSTEM WOULD HANG UP OR LOCK DURING EMERGENCY STOPPING. DURING THE FAILURE, THE ABS WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL ACCOMPANIED BY A BURNING ODOR. HE CALLED A LOCAL REPAIR SHOP AND A TECHNICIAN STATED THAT HE WOULD HAVE TO REPLACE THE BRAKE CALIPER, PADS, AND ABS MODULE. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD NOT ASSUME RESPONSIBILITY FOR THE REPAIR BECAUSE THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO THE RECALL. THE FAILURE AND CURRENT MILEAGES WERE NOT APPLICABLE. UPDATED 10/5/09 *CN THE CONSUMER STATED THE ROTORS HAD CRACKS, THE PAS WERE SCARRED AND HAD CHUNKS MISSING FROM THEM. THE ROTORS WERE TURNED AND THE PADS WERE REPLACED. THE CONSUMER WAS INFORMED BY THE MANUFACTURER THAT THE BRAKES WERE REPAIRED IN 2004 AND NO FURTHER ACTION WOULD BE TAKEN. THE CONSUMER STATED THE PROBLEM WAS NEVER REMEDIED AND THIS HAS BEEN AN ONGOING PROBLEM SINCE 2002. UPDATED 10/06/09