WORKHORSE Complaints
View complaints related to WORKHORSE. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 WORKHORSE W22- LAUGHLIN, NV
2003 MONACO LAPALMA WITH 2003 WORKHORSE W22 CHASSIS. WITH DEFECTIVE FRONT ROTORS. CONSUMER STATES THAT THE RV BEGAN TO EXPERIENCE A VIBRATION. THE CONSUMER WAS INFORMED IT WAS BECAUSE THE ROTORS HAD EXCESSIVE HEAT WHICH CAUSED THEM TO CRACK. *KB UPDATED 03/16/10 *BF THE CONSUMER STATED THE HE EXPERIENCED WHAT WAS DESCRIBED IN THE RECALL THAT WAS ISSUED. *JB UPDATED 03/26/10.*JB WORKHORSE INFORMED THE CONSUMER HIS WARRANTY HAD EXPIRED PRIOR TO THE REPAIR FOR WHICH THE CONSUMER IS SEEKING REIMBURSEMENT. WORKHORSE FURTHER STATED THE RV WAS BUILT SEPTEMBER 3, 2002 WHICH MEANT HIS CHASSIS WAS NOT INCLUDED IN THE RECALL. UPDATED 04/20/10 THE CONSUMER ALSO STATED THE ABS SENSORS HAD TO BE REPLACED. UPDATED 07/28/10*JB
Source: CONSUMER LETTER -
2005 WORKHORSE W22- MICKLETON, NJ
TOOK A TRIP IN MY 2006 MOTORHOME ON A 2005 WORKHORSE W-22 CHASSIS. WHILE IN STOP AND GO TRAFFIC ON THE INTERSTATE THE BRAKE PEDAL SEEMED TO CLIMB HIGHER THE MORE TIMES IT WAS DEPRESSED.. AFTER SEVERAL MILES OF THIS I COULD SMELL BURNT BRAKE PAD. UPON GETTING OUT OF TRAFFIC THE PROBLEM WENT AWAY AND THE PEDAL RETURNED TO NORMAL HEIGHT. 1 WEEK LATER THE SAME THING OCCURRED ON THE RETURN TRIP, ALSO I COULD FEEL THE BRAKES DRAGGING. THE UNIT HAD 2,700 MILES ON IT AT THE TIME. PLACED UNIT IN WORKHORSE CHASSIS DEALER FOR REPAIR ON 10/23/07. THEY REPLACED 3 ROTOR ASSEMBLIES, 3 CALIPERS, 2 BRAKE PAD KITS, AND NUMEROUS SEALS AND BEARINGS WHICH HAD BEEN DAMAGED BY EXCESSIVE HEAT.. ACTUAL CAUSE HAS NOT BEEN DETERMINED. *TR
Source: NHTSA WEB SITE -
2002 WORKHORSE W22- APACHE JUNCTION, AZ
2002 HOLIDAY RAMBLER VACATIONER. REPLACED ENTIRE BRAKING SYSTEM ON 05/21/2005PERRECALL BULITEN #50401-C 32071 MILESON COACH ALL4ROTORS WERE CRACKED ON 11/02/2007 BRAKES MAKING NOISE NOW 3 ROTORS ARE CRACKED.WORKHORSE REFUSE TO REPLACE ROTORS PROBLEM DUE TO EXESSIVE HEAT BRAKES BEING APPLIED FOR 2 MINUETS REPAIRS HAVE NOT BEEN MADE YET . *CN
Source: NHTSA WEB SITE -
2002 WORKHORSE W22- APACHE JUNCTION, AZ
TL*THE CONTACT OWNS A 2002 WORKHORSE W22. WHILE DRIVING 50 MPH, HE HEARD A SCRAPING NOISE AND THE BRAKES THUMPED WHEN HE DEPRESSED THE BRAKE PEDAL. THE DEALER STATED THAT RIGHT FRONT AND BOTH REAR ROTORS WERE CRACKED. IN ADDITION, THEY FELT THAT THE CALIPERS OVERHEATED AND WAS THE CAUSE OF THE FAILURE. AS OF JANUARY 3, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CONTACT STATED THAT ALL FOUR ROTORS, CALIPERS AND HOSES WERE PREVIOUSLY REPLACED AS PART OF NHTSA CAMPAIGN ID # 04V084000 (SERVICE BRAKES: HYDRAULIC). THE MANUFACTURER REFUSED TO REPAIR THE FAILURE AGAIN. THE CURRENT AND FAILURE MILEAGES WERE 48,583. UPDATED 01/29/08 *LJ. UPDATED 01/29/08 *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 WORKHORSE W20- CLEARWATER , FL
TL*THE CONTACT OWNS A 2003 WORKHORSE W20. WHILE DRIVING 40 MPH, THE VEHICLE WOULD NOT ACCELERATE AS FAST AS IT NORMALLY WOULD. IN ADDITION, THE CONTACT NOTICED A BURNING SMELLING COMING FROM THE REAR OF THE VEHICLE. THE MECHANIC STATED THAT THE CALIPERS CAUSED THE FAILURE AND THEY REPLACED THE LEFT AND RIGHT REAR BRAKE CALIPERS. THERE IS AN OPEN DEFECT INVESTIGATION FOR THE SERVICE BRAKES: HYDRAULIC (NHTSA ACTION NUMBER EA07016). THE FAILURE MILEAGE WAS 16,000 AND CURRENT MILEAGE WAS 17,000. UPDATED 02-06-08. *KB THE CONSUMER STATED AT THE FIRST OBSERVATION THE LEFT REAR CALIPER WAS EXTREMELY HOT TO THE TOUCH AND ALL OTHER CALIPERS SEEMED TO HAVE NORMAL TEMPERATURE. UPDATED 02/06/08 *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 WORKHORSE W22- BELLEVIEW, FL
TL*THE CONTACT OWNS A 2002 WORKHORSE W22. WHILE DRIVING 35 MPH, THE CONTACT NOTICED A BURNING SMELL COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. HE STATED THAT THE CALIPERS OVERHEATED. THERE WAS A RECALL REPAIR PERFORMED FOR THE SERVICE BRAKES, HYDRAULIC (NHTSA CAMPAIGN ID NUMBER 04V084000) IN FEBRUARY OF 2005. THE CONTACT STATED THAT THE FIRST FAILURE DID NOT OCCUR UNTIL JUNE OF 2006. THE DEALER STATED THAT THE SLIDE RODS, CALIPERS, AND ROTORS SHOULD BE REPLACED. AS OF NOVEMBER 15, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 11,000 AND CURRENT MILEAGE WAS 15,300. UPDATED 01-14-08. *KB THE BRAKE SYSTEM WAS REPLACED. UPDATED 12/12/07
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 WORKHORSE W22- NEW PORT RICHEY, FL
COMPLETE BRAKE FAILURE AT 55 MPH DUE TO REAR BRAKE BEING LOCKED UP AND OVERHEATING. MECHANIC SAID IT WAS DEFECTIVE CALIPERS. *JB
Source: NHTSA WEB SITE -
2003 WORKHORSE W20- NESCONSET, NY
TL*THE CONTACT OWNS A 2003 DAMON WORKHORSE (NA). WHILE DRIVING 30 MPH, THE CONTACT WAS FLAGGED DOWN BY ANOTHER MOTORIST AND ADVISED TO PULL OVER. ONCE HE PULLED OFF THE ROAD, HE DISCOVERED THAT THE BRAKES FAILED. HE STOPPED THE VEHICLE WITH THE EMERGENCY BRAKE. THE VEHICLE WAS TOWED TO HIS RESIDENCE. WHEN THE WHEELS WERE REMOVED FROM THE VEHICLE, THE BRAKE SHOES WERE FINE, HOWEVER, THE LEFT REAR WHEEL OVERHEATED AND CAUSED THE CALIPER TO BOIL THE BRAKE FLUID. HE WAS INFORMED THAT THE CALIPERS AND BRAKE ROTORS NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 15,100. UPDATED 01/24/08 . *LJ UPDATED
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 WORKHORSE W22- SENECA, SC
TL*THE CONTACT OWNS A 2002 WORKHORSE W22 HOLIDAY RAMBLER. WHILE DRIVING 30 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT PULLED OVER AND NOTICED THAT THE REAR BRAKE CALIBER OVERHEATED AND BOILED THE BRAKE FLUID. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE DEALER REPLACED THE BRAKE COMPONENTS. THE CURRENT MILEAGE WAS 18,000 AND THE FAILURE MILEAGE WAS 17,775. *UPDATED 12/12/07 *BF THE CONSUMER STATED REPLACED EXTERNAL TRANSMISSION. UPDATED 12/12/07 *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 WORKHORSE W22- DEATSVILLE, AL
I HAVE THE SAME PROBLEM WITH MY 2003 WORKHORSE CUSTOM CHASSIS MOTORHOME AS INFORMATION IN NHTSA ACTION NUMBER PE07032. *TR
Source: NHTSA WEB SITE