WORKHORSE Complaints
View complaints related to WORKHORSE. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2003 WORKHORSE W22- ARLINGTON, TX
I HAVE A WORKHORSE CHASSIS WITH A BRAKE PROBLEM. SOUNDS LIKE ACTION # PEO732. I NOTICED DURING A TRIP TO FLORIDA IN APRIL THAT THE BRAKES SMELLED HOT AT THE REAR OF MOTORHOME DURING REFUELING. DURING MY TRIP TO SALT LAKE CITY AUGUST 1ST, 2007. MY BRAKE PEDAL WOULD GO TO THE FLOOR AND NOT COME BACK UP OR RELEASE THE BRAKES, I USED MY TOES TO BRING PEDAL BACK UP. IN UTAH I HAD A DIAGNOSTIC CENTER LOOK AT THE PROBLEM, THEY DETERMINED IT TO BE A BAD BOOSTER PUMP. THEY REPLACED THE PUMP AND PEDAL WOULD COME BACK UP AND RELEASE THE BRAKES, BUT STILL HAD A SOFT PEDAL. WHEN I GOT HOME (ARLINGTON TEXAS) BRAKES WERE NOT RELEASING PROPERLY. I CALLED WORKHORSE AND THEY TOLD ME WHERE TO TAKE THE MOTOR HOME FOR SERVICE. MOTOR HOME HAS BEEN IN THE SHOP FOR OVER 30 DAYS, THEY HAVE REPLACED THE POWER STEERING GEAR BOX, AND THE BOOSTER PUMP AGAIN. THEY TOLD ME THE MOTOR HOME WAS READY, NOTHING UNDER WARRANTY, I PAID THEM $4,558.85. WHEN I GOT IN THE MOTOR HOME THE BRAKE PEDAL WENT TO THE FLOOR, ALSO WOULD NOT START, WHICH WAS PROBABLY THE PEDAL NOT COMMING BACK UP AND LEAVING THE BRAKE LIGHTS ON. TECHNICIANS ARE BLEEDING THE BRAKES AND CHECKING IT OUT AGAIN. SEEMS WORKHORSE IS NO HELP IN RESOLVING THE PROBLEM. I AM NOW OUT THE $4,558.85 AT SOUTHWESET INTERNATIONAL TRUCKS HERE IN ARLINGTON TEXAS PLUS $1,089.25 FOR WORK ON BRAKES IN UTAH. AND I STILL DON'T HAVE A DRIVABLE MOTOR HOME. *TR
Source: NHTSA WEB SITE -
2000 WORKHORSE P320032- METAIRIE, LA
TL*THE CONTACT OWNS A 2000 WORKHORSE P320032. WHILE DRIVING 35 MPH, THE DRIVER SIDE TIRE BEGAN TO SKID. THE CONTACT INSPECTED THE VEHICLE AND BELIEVED THAT THE REAR DRIVER SIDE BRAKES LOCKED. AS OF SEPTEMBER 19, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V139000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 64,000. UPDATED 01-14-08. *KB THE BRAKE CALIPER WAS OVER EXTENDEED AND BECAME JAMMED. UPDATED 12/12/07.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 WORKHORSE W22- JACKSONVILLE, FL
FRONT BRAKE FAILURE ON W22 RV CHASSIS, HAVE BEEN INFORMED THAT ALL 4 BRAKES NEED TO BE REPLACED AT 32,000 MILES. *TR
Source: NHTSA WEB SITE -
2003 WORKHORSE CHASSIS- BURLINGTON, IA
2003 WORKHORSE TRUCK. CONTROL ARM FAILURE CAUSING FRONT WHEEL TO FALL OFF. *JB
Source: NHTSA WEB SITE -
2003 WORKHORSE CHASSIS- GRAHAM, WA
(1) ON MY FIRST TRIP IN MY 2003 WORKHORSE CHASSIS R.V. ABOUT 31 MILES INTO THE TRIP IN FREEWAY TRAFFIC I NOTICED ON A SLIGHT UP GRADE THE VEHICLE WAS NOT ACCELERATING LIKE NORMAL. THE TRANSMISSION WAS NOT UPSHIFTING. (2) I PULLED OVER AND THEN SMOKE BEGAN TO COME FROM UNDERNEATH THE VEHICLE . I TOLD THE PASSENGERS TO GET OUT . THE SMOKE WAS COMING OUT FROM THE FRONT AND REAR TIRES,THE TIRES AND WHEELS WERE VERY HOT! ! AFTER GETTING UNDER THE CHASSIS I COULD SEE THE ROTOR WAS SMOKING HOT . I FELT THE HEAT OF THE CALIPERS FROM A COUPLE FEET AWAY . AFTER LETTING THE BRAKES COOL FOR 20 MINUTES I MOVED THE VEHICLE BACKWARDS A FEW FEET ON A SLIGHT GRADE I STILL HAD TO THROTTLE UP TO GO DOWN HILL. SO I LET IT SIT 30 MINUTES MORE .DURING THIS TIME I CHECKED SEVERAL TIMES TO SEE IF IT WOULD MOVE DOWN HILL IN NEUTRAL ,WHEN IT MOVED ON ITS OWN I DROVE TO THE NEAREST EXIT AND STOPPED ON A HILL ,WITH IT IN NEUTRAL IT WOULD ROLL DOWN HILL ON ITS OWN. THE VEHICLE SMELLED BAD INSIDE. THE TRIP WAS OVER! AFTER IT COOLED DOWN AND ROLLED ON ITS OWN I DROVE IT FOR ABOUT 10 MILES WITHOUT BRAKING THEN I STOPPED TO CHECK TO SEE IF ANYTHING WAS STILL HOT OR ANY BRAKE DRAG, AND THERE WAS NONE . SO I TOOK IT TO A DEALER AND IT IS STILL THERE NOW.THE PARTS TO REPAIR ARE IN EXCESS OF 3 THOUSAND DOLLARS. AND THIS FAILURE HAPPEND WITH ONLY 6,300. MILES ON IT !! *JB
Source: NHTSA WEB SITE -
-
2003 WORKHORSE W22- LEESBURG, FL
RIGHT FRONT BRAKE CALIPER LOCKED UP IN HEAVY TRAFFIC. HAD FIRE, WAS ABLE TO EXTINGUISH WITH ONBOARD EXTINGUISHER. MOTOR HOME WAS TOWED AND TAKED TO A WORKHORSE SERVICE CENTER. GEORGIA COMMERCIAL VEHICLES IN MARIETTA, GA. THEY REPLACED ONE CALIPER, ONE CRACKED ROTOR, RIGHT FRONT TURNED ROTOR ON LEFT FRONT. REPLACED BRAKE PADS FRONT AND REAR. TOTAL COST $937.51 CONTINUED ON OR TRIP BUT NOTICED ON GOING PROBLEMS WITH BRAKES BUT NO LOCKUP. UPON RETURN TO LEESBURG, FL. TOOK MH. TO NICHOLS DIESEL IN EUSTIS, FL . ANOTHER WORKHORSE SERVICE CENTER. THEY THE HAD TO REPLACE BOTH FRONT CALIPERS, TURNED THE NEW ROTOR ON THE RIGHT FRONT, RREPLACED THEROTOR ON LEFT FRONT, CRACKED. REPLACED BRAKE PADS ON FRONT.COST $1278.99. SENT LETTERS TO WORKHORSE BUT NO RESPONSE. CALLED WORKHORSE AND WAS TOLD THAT THE MOTORHOME WAS OUT OF WARRANTY AND NOT SUBJECT TO A RECALL EVER THOUGH IT HAD ONLY 28,554 MILES OF USE. THEY THIS WAS NORMAL. AFTER LOOKING ON THE INTERNET I DON'T THINK SO. WE WERE LUCKY THAT. *TR
Source: NHTSA WEB SITE -
2004 WORKHORSE W20- MONTEREY, TN
THIS IS A BRAKE FAILURE ON ,MY 2004 ALLEGRO MOTORHOME BUILT ON A W-20 CHASSIS MANUFACTURED BY WORKJORSE CUSTOM CHASSIS. ON THE DATE IN QUESTION, THE RIGHT REAR BRAKE LOCKED UP AND OVERHEATED. THE LEFT REAR BRAKE OVERHEATED. THESE ACTIONS CAUSED REPLACEMENT OF THE RIGHT REAR CALIPER, ROTER, SEALS AND SLIDE PINS. THE CALIPER AND SLIDE PINS WERE REPLACED ON THE LEFT REAR BRAKE. THE CALIPERS AND SLIDE ON BOTH FRONT BRAKES WERE REPLACED DUE TO OVERHEATING. OLD PARTS ARE AVAILABLE FOR INSPECTION. THE WORK WAS PERFORMED AT AN AUTHORIZED WORKHORSE SERVICE CENTER AND THE COAST CAN BE PROVIDED UPON REQUEST
Source: NHTSA WEB SITE -
2004 WORKHORSE CHASSIS- TYBEE ISLAND, GA
TL*THE CONTACT OWNS A 2004 WORKHORSE CHASSIS. WHILE DRIVING 25 MPH, THE CONTACT DISCOVERED THAT THE BRAKES WERE BURNING. THE CALIPERS BECAME SO HOT, THAT THE ABS SENSOR FAILED. THE CALIPER, ABS SENSOR, AND BRAKE PADS WERE ALL REPLACED AT THE COST OF $1,539.04. THE CURRENT MILEAGE WAS 20,000 AND FAILURE MILEAGE WAS 17,000. UPDATED 12-12-07. *KB UPDATED
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 WORKHORSE W22- DESTIN, FL
ALL BRAKE CALIPERS WERE LUBED/INSPECTED ACCORDING TO MFR'S SPEC AT 26,174 MILES. ONE MONTH LATER, AT 26780 MILES, THE LF CALIPER WAS FOUND TO BE DRAGGING, CAUSING OVERHEATED BRAKE, & REQUIRED THE MOTORHOME TO BE TOWED. THE LF CALIPER PINS/BOOTS WERE REPLACED & ALL CALIPER PINS RE-LUBED/INSPECTED. APPROX ONE MONTH LATER AT 27610 MILES, THE RF CALIPER WAS DRAGGING, CAUSING OVERHEATING & STEERING PULLING RIGHT. AT THAT POINT I DIRECTED THAT THE LEFT & RIGHT FRONT CALIPERS BE REPLACED, AT CONSIDERABLE EXPENSE, BUT A NECESSARY SAFETY ITEM. MOTORHOME VEHICLE IS 2003 WINNEBAGO ADVENTURER 38G ON A 2003 WORKHORSE W-22 CHASSIS. ALL WEIGHTS ARE WITHIN SPECS (NOT OVERLOADED). *JB *UPDATED 12/12/2007 *BF UPDATED 12/12/07 *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 WORKHORSE W20- LOUDON, TN
DRIVING RV NORMALLY ABOUT 40 MPH WHEN REQUIRED TO STOP. BRAKE PEDAL WENT TO THE FLOOR. PUMPED VIGOROUSLY AND GOT A SMALL AMOUNT OF PEDAL. WHEN UNIT COOLED, WAS ABLE TO DRIVE SLOWLY FOR REPAIR. LEFT REAR ROTOR WAS SCORED AND THE CALIPER WAS STICKING, CAUSING THE BRAKE FLUID TO BOIL. *JB UPDATED 12/12/07 *BF UPDATED 12/12/07 *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE