2018 YAMAHA XV1900 Complaints

Manufacturer issued recall number 20V814000 in January 2021. Through telephone calls with repair dealer, I was told they did not have parts available. In April 2022, I visited repair dealer to have recall performed. Was told no part available. I have been waiting for more than six months for replacement part, repair dealer has provided numerous estimated arrival times for part; however, the part still has not arrived. I am told the vehicle is unsafe to ride; however, the manufacturer has failed to provide a replacement part for almost two years.

Engine unexpectedly sputtered and quit while traveling on a narrow two-lane road with no place to pull off to the side. Engaged emergency flashers to alert oncoming traffic. The bike would not restart. Was able to get a tow after a couple of hours. Mileage on the motorcycle was 19,354 miles. 1. Starter was inspected by dealer and found magnets in starter had come loose from the housing and disintegrated. Starter was rendered inoperable. 2. Once the starter and battery were replaced, the engine would still not start. Dealer tore down the engine to find damaged camshafts and lifters. Yamaha recommended replacing camshafts, lifters, pushrods and all related gaskets and o-rings. Several owners of these bikes have had this problem as evidenced by postings in multiple online user groups.

Cam/Lifter failure on many of these bikes (Venture and Eluder/2018 model). Mine hasn't failed yet but many have. Needs to be investigated as this is a major safety issue if it happens while the bike is on the road.

TL* THE CONTACT OWNS A 2018 YAMAHA XV1900. THE CONTACT STATED THAT HE WAS UNABLE TO START THE MOTORCYCLE. THE MOTORCYCLE WAS TOWED TO RIDENOW POWERSPORTS ON CRAIG (4120 E CRAIG RD, NORTH LAS VEGAS, NV 89030, (855) 975-5959) WHERE IT WAS DIAGNOSED WITH NEEDING THE BATTERY TO BE RECHARGED. THE BATTERY WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE MOTORCYCLE WAS TAKEN BACK TO RIDENOW POWERSPORTS ON CRAIG AND WAS THE CONTACT WAS INFORMED THAT MOTORCYCLE NEEDED TO BE PLUGGED INTO A TONER. THE MOTORCYCLE WAS NEXT TOWED TO RIDENOW POWERSPORTS ON RANCHO (3800 N RANCHO DR #50, LAS VEGAS, NV 89130, (855) 975-5958) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STARTER WIRING NEEDED TO BE REPLACED. THE MOTORCYCLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,100. ## VIN PASSED ## YAMAHA 2018 STAR ELUDER ##