YAMAHA Complaints

CONSUMER RECEIVED RECALL LETTER 03V309000 ON JANUARY 21, 2004 CONCERNING TRANSMISSION FAILURE. THE RECALL NOTICE INDICATED THE SECOND AND THIRD PINION GEARS MAY BE INCORRECTLY MACHINED WHICH COULD CAUSE ABNORMAL WEAR. EVENTUALLY, THE WOULD RESULT IN A BROKEN RETAINER CIRCLIP. DEALER INDICATED DID NOT HAVE PARTS, AND NO TECHNICIANS. IT WOULD TAKE AT LEAST THREE MONTHS TO GET THE PARTS ON RECALL. *AK

CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE, BUT NO PARTS WERE AVAILABLE. YAMAHA, US 6555, KATELLA AVENUE, CYPRESS, CA 90630, 714 761 7300. SERVICE MANAGER, VICTOR. *AK

CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE, BUT PARTS WERE AVAILABLE. YAMAHA, US 6555 KATELLA AVENUE, CYPRESS, CA 90630, 1800 962 7926. SERVIC EMANAGER, DANNY. *AK

CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE, BUT NO PARTS WERE AVAILABLE. YAMAHA, US 6555, KATELLA AVENUE, CYPRESS, CA 90630. 1 800 962 7926, SERVICE MANAGER, DANNY.*AK

CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. RAMSEY WAITE YAMAHA, 4258 FANKLIN BLVD, EUGENE, OR 97403, 541 726 7625. SERVICE MANAGER, JOHN. *AK

TWO MONTHS AGO CONSUMER RECEIVED A RECALL LETTER CONCERNING TRANSMISSION FAILURE. DEALERSHIP STILL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. DEALER WAS CONTACTED, AND HE INDICATED THAT CONSUMER SHOULD WAIT UNTIL MAY OF 2004. *AK

INABILITY OF MANUFACTURER TO RESPOND TO NHTSA MANDATED RECALL OF 2003 YAMAHA MIDNIGHT STAR MOTORCYCLE IN A REASONABLE PERIOD OF TIME. RECALL LETTER ISSUED BY YAMAHA CORPORATION ON JANUARY 9, 2004 FOR RECALL OF 2003 YAMAHA MIDNIGHT STAR MOTORCYCLE DUE TO FAULTY TRANSMISSION RETAINING CLIP WHICH COULD RESULT IN TRANSMISSION AND REAR WHEEL LOCKUP WHICH "COULD RESULT IN LOSS OF CONTROL AND A CRASH". ADVISED IN RECALL LETTER TO "NOT RIDE YOUR MOTORCYCLE UNTIL THIS MODIFICATION IS PERFORMED." TO DATE THE DEALERSHIP HAS NOT BEEN PROVIDED WITH PARTS FOR REPAIR, AND IS UNSURE OF DATE ON WHICH PARTS WILL BE AVAILABLE. THIS IS A NATIONWIDE PROBLEM. SOME DEALERSHIP ARE ADVISING THAT REPAIRS MAY NOT BE POSSIBLE UNTIL JUNE OR JULY OR 2004. I HAVE BEEN ADVISED THAT REPAIR MAY NOT BE UNTIL MID-MARCH, BUT THEY ARE SPECULATING DUE TO INABILITY OF YAMAHA CORPORATION TO PROPERLY ADDRESS THE WIDESPREAD RECALL ISSUE. SOME DEALERS WHO HAVE RECEIVED A FEW OF THE RECALL KITS REPORT THAT THE KITS HAD TO BE RETURNED BECAUSE THEY CONTAINED THE INCORRECT PARTS. YAMAHA CORPORATION NOT FIELDING CALLS FROM CONSUMERS REGARDING THIS ISSUE AND EVASIVE ON ANSWERS WHEN THEY ARE CONTACTED. MOTORCYCLE HAS BEEN UNUSABLE SINCE RECEIPT OF RECALL LETTER (12 JANUARY) TO DATE (16 FEBRUARY). IN EXCESS OF 30 DAYS WITH NO RESOLUTION IN SITE. *AK I CONTINUE TO MAKE PAYMENTS ON THIS BIKE WHILE I CANNOT OPERATE IT ON THE ADVICE OF YAMAHA CORPORATION. YAMAHA NOT ADDRESSING THE PROBLEM IN AN ORDERLY. AM RESEARCHING IN NM LEMON LAW AND POSSIBLE LITIGATION AGAINST YAMAHA CORPORATION IF CONSUMER COMMUNICATIONS DOES NOT IMPROVE. REQUEST YOUR INVESTIGATION. THIS INVOLVES BETWEEN 17,000 AND 38,000 CONSUMERS.

A RECALL WAS DONE ON THE MANUAL TRANSMISSION OF MY 2003 YAMAHA ROADSTAR SILVERADO ON 8/22/03. WE GOT NOTICE ON 1/5/04 FROM THE RESELLER "NOT TO DRIVE UNTIL PARTS ARE REPLACED." WE GOT THE ACTUAL RECALL LETTER 1/9/04. YAMAHA HAS NO IDEA WHEN THEY WILL GET THE PARTS TO FIX THE MOTORCYCLE. WE HAVE TRIPS PLANNED AND ARE STILL MAKING PAYMENTS ON THIS VEHICLE. MID-SUMMER IS NOT AN ACCEPTABLE TIME FRAME TO HAVE IT FIXED.*AK

CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. YAMAHA, 6555 KATELLE AVE, CYPRESS CA, 90630, 714-7617300. *AK

TWO MONTHS AGO CONSUMER RECEIVED NHTSA 03V309000 RECALL LETTER REGARDING SECOND/THIRD PINION GEAR MAYBE INCORRECTLY MACHINED, WHICH COULD HAVE CAUSED ABNORMAL WEAR THAT EVENTUALLY RESULTED IN A BROKEN RETAINER. DEALERSHIP STILL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT THE RECALL. DEALER WAS CONTACTED, AND THEY INDICATED THAT CONSUMER SHOULD WAIT UNTIL JUNE. *AK