CHRYSLER RUNNING BOARD KIT Complaints

MY IGNITION WOULD NOT TURN AFTER PUTTING IN THE KEY. IT WAS AS IF THE SOLENOID WAS FROZEN.*AK

THE ROTORS IN MY GRAND CHEROKEE HAVE FAILED EARLY ON MY 2002. I HAD TO HAVE THEM REPLACED--UNDER 5000 MILES--THEN AT 22000 THEY FAILED AGAIN AND THIS TIME THEY CUT THEM DOWN--NOW AT 35000, I HAVE TO HAVE THEM REPLACED. THESE ARE CHRYSLER / MOPAR PARTS--THIS IS A JEEP--LIKE A TRUCK--SO WHY IS THIS A PROBLEM--NOT ONLY I HAVE HAD THIS PROBLEM--WHEN SPEAKING WITH FULLERTON, IN SOMERVILLE NJ, I WAS TOLD BY THE SERVICE MANAGER THAT IT HAS BEEN A PROBLEM AND EVEN HIS WIFE'S JEEP DID IT--HOWEVER SINCE HE REPLACED WITH A NON CHRYSLER/MOPAR PART, HE HAS NOT SEEN ANY CONTINUING PROBLEMS. I FEEL THAT THESE PARTS ARE DEFECTIVE AND SINCE THIS IS THE 3RD TIME OF THIS HAPPENING, I AM ANNOYED. I CALLED THE CHRYSLER CONSUMER LINE AND I WAS TOLD THAT IF I HAD CALLED BEFORE THE VEHICLE WAS REPAIRED, THAT MAYBE SOME OF THE COST COULD HAVE BEEN ADJUSTED--THIS IS AFTER THE FACT- CAN ANYTHING BE DONE?*AK

I HAVE HAD THIS PROBLEM 3 TIMES WITH MY VEHICLE NOW. THE VEHICLE WAS HAVING HEATER PROBLEMS ON HIGHEST AND SECOND HIGHEST SPEEDS. TOOK THE JEEP TO THE DEALERSHIP AND PAID DEDUCTABLE ON THE SERVICE CONTRACT IN OCTOBER 2002. DEALER REPLACED THE UNDER DASH HARNESS, BLOWER MOTOR AND THE BLOWER MOTOR RESISTOR. I CONTINUED TO HAVE PROBLEMS AND TOOK IT TO MY PERSONAL MECHANIC THAT DISCOVERED THAT THE HEATER CONTROL MODULE HAD FAILLED AS WELL. HE REPLACED THE HEATER CONTROL MODULE AND JEEP WORKED FINE FOR 1 YEAR. THE HEATER BEGAN TO HAVE THE SAME PROBLEMS AGAIN AND MY PERSONAL MECHANIC REPLACED THE BLOWER MOTOR, BLOWER MOTOR RESISTOR AND THE HEATER CONTROL UNIT AS WELL AS REPLACING A BURNT WIRE. THE HEATER AGAIN LASTED JUST OVER A YEAR BEFORE ACTUALLY CATCHING FIRE UNDER THE DASH. THE ENTIRE UNDER DASH HARNESS, BLOWER MOTOR, BLOWER MOTOR RESISTOR AND HEATER CONTROL UNIT WERE AGAIN REPLACED. NO ADDITIONAL PROBLEMS WITHIN THE PAST WEEK AFTER RECEIVING THE JEEP FROM THE SHOP.*AK

IN JANUARY OF 2004, A LOCAL CHRYSLER DEALERSHIP REPLACED MY POWER STEERING PUMP AFTER IT WAS FOUND TO BE DEFECTIVE. THIS WAS DONE AT NO COST TO ME BECAUSE I WAS STILL COVERED UNDER THE 36,000 MILE WARRANTY (AT THE TIME THIS WAS COMPLETED, MY VEHICLE HAD 19,000 MILES ON THE ODOMETER). IN DECEMBER OF 2004, THE VEHICLE STARTED MAKING THE SAME NOISES DURING TURNING. IN JANUARY OF 2005, I WENT BACK TO THE SAME LOCAL DEALERSHIP TO HAVE THEM LOOK AT MY VEHICLE. I WAS TOLD THAT THE POWER STEERING PUMP THEY PUT IN 11 MONTHS EARLIER WAS ALSO DEFECTIVE AND SINCE I NOW HAD 47,000 MILES ON MY ODOMETER, THEY WOULD NOT BE REPLACING THE POWER STEERING PUMP FREE OF CHARGE. THEY HAVE ADMITTED THAT THE PART WAS DEFECTIVE AND SHOULD LAST LONGER THAN A YEAR BUT WOULD NOT BE PAYING TO REPAIR IT. *AK

WE BOUGHT A 1999 GRAND CHEROKEE LIMITED JEEP, ALL WHEEL DRIVE. AFTER MANY, MANY UNSUCCESSFUL REPAIRS, I AM STILL UNABLE TO DRIVE THIS VEHICLE DUE TO FRONT DRIVE TRAIN AS WELL I CAN?T HEAR MYSELF TALK DUE TO THE WHINING NOISE THE REAR END MAKES. I HAVE DONE EXTENSIVE RESEARCH ON THE INTERNET AND THERE IS WEALTH OF WEB PAGES DEDICATED TO JEEP OWNERS WITH THE SAME EXACT PROBLEMS. IT IS NO DOUBT A FACTORY YET THEY TURN A BLIND EYE. WE ARE LOOKING FOR A GROUP THAT HAS POSSIBLE FILED A CLASS ACTION SUITE, COULD YOU HELP US. WE DON?T KNOW WHAT ELSE TO DO. *JB

CHRYSLER TOWN AND COUNTRY MINI VAN 1997 SERPENTINE BELT FALLS OFF. THIS HAS HAPPENED TO US AT LEAST 5 TIMES. THIS BELT WILL COME OFF WHEN EVER IT IS RAINING OR SNOWING. WHEN THIS HAPPENS WE LOSE POWER STEERING IMMEDIATELY. WE HAVE HAD SOME NEAR TERRIBLE ACCIDENTS WITH THE LOSS OF POWER STEERING. WE HAVE BEEN BLESSED TO NOT GET HURT. CHRYSLER KNOWS ABOUT THE FAILURE IN THEIR SERVICE BULLETIN NUMBER 07-02-99. WE HAD TO INSTALL A SPECIAL BRACKET ASSEMBLY 4612412. EVEN WITH THIS BRACKET THE BELT CAME OFF AGAIN. *JB

MY WIFE JESSICA AND SON ANDREW WERE TRAVELING ON INTERSTATE 80 EAST BOUND THE DAY AFTER CHRISTMAS 2004 WHEN WE HIT A PATCH OF ICE AND WERE THROWN OFF THE ROAD, DOWN A BANK AND STRUCK A TREE HEAD ON AT A SPEED OF 40-50 MPH. OUR AIR BAGS DID NOT DEPLOY AND OUR SEAT BELTS DID NOT LOCK UP. I WAS IN THE PASSENGER SEAT AND WAS THROWN FORWARD TOWARDS THE WINDOW AND MY WIFE FLEW UP AND HIT THE GRAB BAR ON THE DRIVERS SIDE. I CONTACTED JEEP AND WAS TOLD THAT AN AIR BAG SHOULD NOT HAVE DEPLOYED. MY MECHANIC HAD TOLD ME THAT THERE WAS ENOUGH FORCE TO DEPLOY THE AIR BAGS. I DO NOT FEEL SAFE IN THIS VEHICLE ANY LONGER. *NM

SEVERAL YEARS OF RECURRENT ENGINE AND TRANSMISSION NOISE TAKEN TO THE DEALERSHIP FOR DIAGNOSIS WITH NO SUCCESS. AT THE FIFTH OR SIXTH COMPLAINT, AND WHEN THE WARRANTY HAD EXPIRED, THE PASSPORT CHRYSLER DEALER ADVISED THAT I NEEDED A NEW TRANSMISSION FOR A 2000 CHRYSLER 300M.*AK

THE ORIGINAL EQUIPMENT AUTOMATIC DIMMING REAR VIEW MIRROR BECAME FOGGY AND LEAKED A SOLVENT THAT DISSOLVED THE PLASTIC ON THE CONSOLE MOUNTED SHIFT COVER, THE MIRROR WAS REPLACED AND NOW AFTER 2 YEARS IN SERVICE THE REPLACEMENT MIRROR IS FOGGING. CHRYSLER CORPORATION CUSTOMERSERVICE RESPONDS THAT IT IS OUT OF WARRANTY AND THAT THEY HAVE NO OBLIGATION TO REPLACE IT. I VIEW THIS ITEM AS A SAFETY CONCERN. HE ONLY ITEM AVAILABLE FOR THIS VEHICLE COSTS $300.00 FOR THE PART AND INSTALLATION. S A SAFETY ITEM THE REAR VIEW MIRROR SHOULD BE FUNCTIONAL THROUGHOUT THE LIFETIME OF THE VEHICLE. *AK

1999 JEEP SAHARA: PRIL 2002 - GAUGES (ALL DASHBOARD GUAGES INCLUDING SPEEDOMETER) STOP WORKING WHILE DRIVING. REPLACED WIRING CLUSTER CONNECTOR AT HAYNES JEEP, RICHMOND, VA.; PAID $108.33 FOR REPAIRS. *AK OCTOBER 2004 - GAUGES (ALL DASHBOARD GUAGES INCLUDING SPEEDOMETER) STOP WORKING AGAIN WHILE DRIVING. SAME PROBLEM. HAYNES JEEP ADVISED HAVE TO REPLACE THE WIRING CLUSTER CONNECTOR AGAIN. ASKED HAYNES JEEP TO REPLACE IT FOR FREE AS THIS WAS DONE IN 2002 BY THEM. THEY REFUSED. OCTOBER 21, 2004 - WROTE A LETTER OF COMPLAINT TO MR. RICHARD CARTER, GENERAL MANAGER, HAYNES JEEP. HE DID NOT RESPOND TO THE LETTER. THIS IS A HAZARD WHILE DRIVING. THIS SHOULD NEVER HAPPEN WHILE DRIVING IN ANY VEHICLE, MUCH LESS HAPPEN AGAIN WITHIN 2 YEARS OF GETTING IT FIXED. I UNDERSTAND THIS IS A PROBLEM WITH JEEPS AND THERE SHOULD BE AN INVESTIGATION BY THE NHTSA. I DO NOT THINK THAT THE OWNER OF A VEHICLE MUST FORK OUT $100+ EVERY TWO YEARS JUST TO HAVE THE GUAGES WORK ON A $23,000 VEHICLE!