CHRYSLER RUNNING BOARD KIT Complaints

DOOR LOCK ON PASSENGER DOOR MAKE LOUD BUZZING NOISE UPON ACTIVATION AND LOCKS. THE DOOR MUST THEN BE RELEASED BY USING AUTOMATIC UNLOCK BEFORE A PERSON MANUALLY LIFTS THE LOCKING BUTTON IN ORDER TO OPEN DOOR. THE SERVICE MECHANIC AT DEALERSHIP STATES THIS IS A COMMON PROBLEM WITH 200 CONCORDS. *LA

WHILE I AM GENERALLY VERY SATISFIED WITH MY 2000 JEEP GRAND CHEROKEE, I AM WRITING TO COMPLAIN ABOUT A CHRONIC PROBLEM I HAVE EXPERIENCED. IN 2000, WHEN THE VEHICLE WAS VERY NEW, I NOTICED VIBRATION IN THE STEERING WHEEL. MY JEEP WAS REPAIRED FOR WARPED ROTORS AND THE BRAKE PADS WERE REPLACED AND THE ROTORS CUT. THEN, IN 03/02, I HAD THE SAME PROBLEM AND THE VEHICLE WAS REPAIRED FOR THE SECOND TIME. THEN AGAIN IN 03/03, THE SAME PROBLEM! THIS TIME, THE FOLKS AT RAMSEY JEEP TOLD ME THAT THEY WERE INSTALLING A "KIT" THAT WOULD SOLVE THE PROBLEM FOR GOOD. AT THIS TIME, I WAS VERY HAPPY TO KNOW THAT JEEP REALIZED THE PROBLEM AND THOUGHT MY TROUBLES WERE OVER. NOW IN 04/04, I AM SORRY TO REPORT THAT I AM EXPERIENCING THE SAME VIBRATION IN THE STEERING WHEEL AND I DON'T NEED THE TECHNICIANS AT JEEP TO TELL ME WHAT THE PROBLEM IS. THE ROTORS WILL REQUIRE REPLACEMENT FOR THE FOURTH TIME IN $60000 MILES. *AK

THE DATE BELOW REFLECTS THE THIRD TIME THIS HAS OCCURRED. MY VEHICLE HAS STILL NOT REPAIRED TO DATE(4-30-04). THE VEHICLE TRANSMISSION FAILS AND THE VEHICLE SIMPLY FAILS. AFTER A TRANSMISSION CHANGE IT FAILED AGAIN FORTUNATELY NOBODY WAS HARMED. HOWEVER THE COMPANY WILL NOT REPLACE THE VEHICLE BUT INSTEAD IS INSTALLING ARE BUILT TRANSMISSION. IT MUST BE NOTED THAT THE FIRST INCIDENT OCCURRED (APPROXIMATE MILEAGE) 4,700, SECOND OCCURRENCE 5,000, THIRD 5,600. I PURCHASED THE VEHICLE NEW I AM THE ONLY OWNER AND DRIVER. THIS VEHICLE/ AND THE COMPANY IMPOSES A DANGEROUS, AND DEFECTIVE VEHICLE ON BOTH MYSELF AND FELLOW MOTORIST. *LA

MAIN CRANKSHAFT SEAL FAILING ABOUT EVERY 60,000 MILES. LOSS OFF MOTOR OIL, CAN BE AN ENVIROMENTAL PROBLEM AND CAUSE ENGINE FAILER. WAS FIXED WHEN UNDER WARRANTY. IT WAS IN THE SHOP 4 TIMES BEFORE IT WAS FIXED. HAS HAPPEND AGAIN AT 176,978 MILES.

VIN: [XXX] 1995. I WAS NOTIFIED OF A RECALL ON THE BRAKE ASSEMBLY FOR MY 1995 JEEP WRANGLER. ON OCTOBER 8, 2003 I TOOK IT TO THE FARICY BOYS CHRYSLER JEEP IN COLORADO SPRINGS FOR REPAIR. ON NOVEMBER 21, 2003 MY CAR WHILE WARMING UP IN THE DRIVEWAY ROLLED OUT OF THE PLACE ACROSS THE STREET AND INTO THE NEIGHBORS FENCE. THE BRAKE PEDAL RELEASED AND WAS TO THE FLOOR WHEN MY DAUGHTER PULLED IT BACK INTO THE DRIVEWAY. WE CALLED FARICY AND LET THEM KNOW THE BRAKE PEDAL FAILED AND THAT WE WOULD BE BRINGING IT IN. UPON OUR ARRIVAL I TOLD THE SERVICE REP [XXX] WHAT HAD HAPPENED. HE TURNED ME OVER TO THE SERVICE MANAGER [XXX] . HE EXPLAINED THAT AFTER INSPECTION THE BRAKE CABLES HAD FAILED AND THAT THIS WAS PART OF THE RECALL. I ASKED WHY THIS WAS NOT REPLACED WHEN THEY PERFORMED THE RECALL. HE STATED THE CABLES PROBABLY APPEARED IN WORKING ORDER WHEN THEY REPLACED THE BRAKE PEDAL. AGAIN HE SAID IT WAS COVERED UNDER THE RECALL BUT HE WOULD HAVE TO CONTACT THE DAIMLERCHRYSLER REP SINCE THERE WAS DAMAGE TO THE VEHICLE AND MY NEIGHBORS FENCE. I WAS LEAD TO BELIEVE THIS WAS GOING TO BE RESOLVED AND REPAIRED BY FARICY. WHEN WE RETURNED FROM VACATION [XXX]. HAD YET TO GET AN ANSWER FROM DAIMLERCHRYSLER SO HE MADE SOME CALLS WHICH RESULTED IN AN INVESTIGATOR HIRED BY DAIMLERCHRYSLER A [XXX]. [XXX] FROM EA ASSOCIATES CAME TO MY HOUSE AND INSPECTED MY CAR. HE STATED THAT CLEARLY THE BREAK WAS NOT IN WORKING ORDER AND THAT I SHOULD HAVE NOTHING TO WORRY ABOUT. DEC 23RD CHYRSLER TOLD ME I SHOULD GO BACK TO THE DEALER WHO PERFORMED THE RECALL. THE DEALER TOLD ME THAT WAS NOT WHAT THEY WERE TOLD BY DAIMLERCHRYSLER AND I AM LEFT IN THE MIDDLE. ON 1/10/04 I PAID $428.55 TO HAVE THE BAKE ASSEMBLY REPAIRED SINCE FARICY REFUSED TO PERFORM OR WARRANTY THEIR ORIGINAL WORK. I ALSO HAVE $2000 DAMAGE TO MY CAR AND $40 IN FENCE REPAIR. *AK *SC *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY NAME IS [XXX]. I HAVE A 1996 SEBRING CONVERTIBLE I PULLED INTO A FILLING STATION AND SHUT THE CAR OFF. WHEN I STARTED IT, IT REVVED UP AND ACCELERATED ON IT'S OWN. I PRESSED THE BRAKES AS HARD AS I COULD BUT COULDN'T STOP THE CAR. I WENT THROUGH THE DOORS OF THE STATION AND FINALLY CAME TO A STOP IN THE COFFEE MACHINES. I WAS TAKEN TO THE HOSPITAL. I WAS IN FLORIDA AT THE TIME AND I RECEIVED A TICKET FOR CARELESS DRIVING. THE POLICE OFFICER SAID NO MATTER WHAT YOU HAVE TO HAVE CONTROL OF YOUR CAR. THERE WAS NO WAY TO HAVE CONTROL OVER THE CAR. I HAD ONLY OWNED THIS CAR 5 MONTHS. IT SHOWS THAT THE CAR WAS IN FOR A RECALL IN AUG OF 2002 FOR THROTTLE REPAIR. ON MARCH 17 IN SAVANNAH GA THE SAME THING HAPPENED TO A 1996 SEBRING CONVERTIBLE AND HE HIT 9 PEOPLE. I HAVE TALKED TO THE GENTLEMAN. HIS SEBRING REVVED UP, ACCELERATED AND HE COULDN'T GET IT STOPPED. HIS HAD ALSO BEEN IN FOR RECALL IN 2002. MY CAR IS STILL IN THE DEALER SHIP IN FLORIDA AND IS BEING REPAIRED FOR THE DAMAGES CAUSED IN THE ACCIDENT. I DON'T THINK I COULD EVER DRIVE THIS CAR AGAIN IN FEAR THAT IT WILL DO IT AGAIN AND MAYBE CAUSE A INJURY OR DEATH. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

PURCHASED CAR IN MARCH OF 2001 AND HAD CAR MAINTAINED ACCORDING TO SUGGESTED REPAIR SCHEDULE. IN JULY 2001 ENGINE BEGAN MAKING A KNOCKING SOUND. RETURNED THE CAR TO THE DEALER LATER THAT MONTH DESCRIBING THE PROBLEM. I WAS TOLD BY THE DEALER REPAIR PERSON THAT I NEEDED TO HAVE THE ENGINE REPLACED. I ASKED THE DEALER WHAT HAD CAUSED THE PROBLEM BECAUSE I WAS MAINTAINING THE CAR. I WAS TOLD THAT THE CAR COULD HAVE CAME OUT OF 'TIME' AND THE ENGINE MAY HAVE SLIPPED. REPAIRMAN COULD NOT GIVE ME A SUGGESTION ON HOW THIS COULD HAVE HAPPENED. IT COST ME OVER $3,000 TO HAVE THE ENGINE REPLACED WITH A USED ENGINE. THE REPAIRMAN AT THE TIME ALLOWED ME TO KEEP MY VEHICLE IN 'STORAGE' UNTIL I WAS ABLE TO PAY THE REPAIR BILL. A YEAR LATER I FINALLY WAS ABLE TO GET MY CAR BACK. I HAD THE BATTERY REPLACED WHEN THE VEHICLE WAS PICKED UP (IN DEC 2003). I NOTICED THAT THE ENGINE LIGHT WAS STILL ON. I ASKED THE DEALER REPAIRMAN (NEW PERSON, OTHER REPAIRMAN LEFT COMPANY) WHY THAT WAS. REPAIRMAN CLAIMED THAT IT WAS CAUSED BECAUSE THE CAR SAT FOR SO LONG. I CONTACTED CHRYSLER CORP. ABOUT THE ISSUE AND WAS TOLD THAT I WOULD HAVE TO WORK IT OUT WITH THE DEALER. I AM STILL EXPERIENCING PROBLEMS WITH THIS CAR I.E. ACCELERATION PROBLEMS (SLOW/ OR SOMETIMES RAPID), LEAKING FROM WHAT APPEARS TO BE THE ENGINE (I AM TAKING THE CAR TO A AUTHORIZED REPAIR SHOP (NOT THE DEALER - MICHAEL CHRYSLER, I DO NOT WANT TO DEAL WITH THEM), THE ENGINE LIGHT IS STILL ON. I DON'T NOT DRIVE MY CAR AT EXCESSIVE SPEEDS NOR DO I DO EXTENSIVE DRIVING, JUST LOCAL DRIVING. I THINK THIS CAR IS POORLY PUT TOGETHER. I KNOW OTHER PEOPLE WHO OWN CHRYSLER AND ARE EXPERIENCING SIMILAR ENGINE PROBLEMS. CHRYSLER SHOULD INVESTIGATE THESE PROBLEMS. I DO NOT HAVE MONEY TO KEEP PAYING FOR REPAIRS ON THIS VEHICLE AND ALSO THE FINANCING. I HAVE SPOKEN WITH THE FINANCING COMPANY (AMERICREDIT) ABOUT THE SITUATION. I DON'T KNOW WHAT ELSE TO DO GET THIS CAR IN AT LEAST DRIVABLE CONDITION. *JB

ON DECEMBER 2000, THE LOWER CONTROL ARMS OF THE SUSPENSION OF MY 1996 CHRYSLER SEBRING WERE REPLACED. THE REPLACEMENT WAS DUE TO NOISE AND STEERING PROBLEMS OF THE CAR. THE LOWER CONTROL ARMS WERE THEN REPLACED DUE TO THE COMPLAINT AND A RECALL ON THE LOWER CONTROL ARMS. ON 26 JANUARY 2004, THE LOWER CONTROL ARM ON THE DRIVERS SIDE OF THE CAR FAILED AS I DROVE IN DOWNTOWN ATLANTA. THE FAILURE CAUSED THE CV AXLE TO DISLODGE FROM THE ENGINE AND DAMAGE THE BRAKING SYSTEM AND BODY OF THE CAR. I THE PROCEEDED TO CONTACT CHRYSLER FOR AN INVESTIGATION. THE CASE # IS 120-241-89. THE INVESTIGATION WAS CONDUCTED 9 FEBRUARY 2004. *AK

2001 300M - ALL DOOR TRIMING SEPARATING, LEAVING A 1 INCH GAP IN ALL CORNERS. ALL OF MY VEHICLE DOOR TRIMING HAS SHRUNK? THIS IS LEAVING A GAP IN THE CORNERS ALLOWING OUTSIDE SOUND TO COME IN, AS IF YOUR VEHICLE WINDOWS ARE OPEN OR CRACKED. I KEEP MY VEHICLE IN THE GARAGE AND I HAVE NO CHILDREN. HOW DOES THE DOOR TRIM SHRINK? I PAID $95.00 TO HAVE THEM RE-POSITIONED, NOT REPLACED. TO RE-PLACE ALL DOOR TRIMING IS $200.00 EACH DOOR. THE DOOR TRIMING IS POOR MATERIAL AND IS A DEFECT THAT YOU INSTALLED, WHY MUST NEW 300M OWNERS PAY FOR THIS. I WOULD LIKE TO SEE A RE-CALL FOR ALL DOOR TRIM TO BE RE-PLACED AT YOUR COST. I GUARANTEE, THAT I WILL HAVE TO HAVE MY VEHICLE IN FOR SERVICE, IN THE FUTURE BECAUSE I ONLY PAID TO HAVE THEM RE-POSITIONED. THIS IS YOUR RESPONSIBLITY OF THE POOR MATERIAL THAT YOU HAVE INSTALLED THAT MAKES DOOR TRIMING SHRINK. I AM JUST OVER MY 36,000 MILES BUT I BOUGHT THE AFTER MARKET EXTENED WARRANTY THINKING THAT IT WOULD BE COVERED? MY DEALERSHIP STATES THAT IT IS NOT COVERED AND THEY ALSO STATE THAT THEY HAVE HAD THE SAME PROBLEMS WITH OTHER 300M'S. THIS IS NOT FAIR TO NEW COSTLY VEHICLE OWNERS WHO TAKE GREAT CARE OF THEIR CAR TO HAVE ALL DOOR TRIM FALL APART FROM SHRINKAGE. PLEASE CONSIDER A RE-CALL TO RE-PLACE THE POORLY INSTALLED MATERIAL FOR THE DOOR TRIMING THAT SHRINKS. I FIND THIS TO BE A HAZARD WITH TRIMING HANGING DOWN FROM SHRINKING FOR THOSE LIKE ME THAT CAN'T AFFORD THE HIGH COST FOR REPLACING IT AND A HUGE REGRET OF A VEHICLE PURCHASE FROM CHRYSLER, IF YOU DON'T. I WOULD LIKE A REIMBURSEMENT OF MY RECENT CHARGES OF $95.00 I CAN PROVIDE A RECEIPT, AND I WOULD LIKE FOR YOU TO RE-PLACE ALL DOOR TRIMING. *AK *PH

WARPED ROTORS AT 15,000 ON MY 1999 JEEP GRAND CHEROKEE. FRONT ROTORS REPLACED WITH NEW STYLE BRAKES, BUT WARPED AGAIN AT ANOTHER 15,XXX MILES.*AK