CHRYSLER RUNNING BOARD KIT Complaints

WE WERE RETURNING HOME TO CANADA FROM A HOLIDAY IN CALIFORNIA THROUGH THE REDWOOD FOREST AND SEVERAL OTHER MOUNTAINOUS/CLIFF SIDE HIGHWAYS. WHILE DRIVING ON THE HIGHWAY IN WASHINGTON STATE WE HEARD A THUMP AND THEN THE LEFT FRONT TIRE BLEW OUT. THE TRUCK WAS VERY DIFFICULT TO STEER OFF THE ROAD. WHEN WE TRIED TO JACK UP THE TRUCK, TO CHANGE THE TIRE, WE REALIZED IT WAS SOMETHING FAR MORE SERIOUS. THE LEFT BALL JOINT STEM WAS STUCK THROUGH THE ALUMINUM RIM. THE CONTROL ARM WAS ALSO BROKEN. THERE WAS OVER 200 FEET OF RUBBER LAID WHILE TRYING TO STOP AND CORKSCREWS OF ALUMINUM FROM THE WHEEL ALL OVER THE HIGHWAY. THIS ALL HAPPENED WITH 22,377KM DRIVEN. THE BALL JOINTS WERE THEN REPLACED AGAIN WITH THE RECALL IN NOV/2003. ON MAY 4/06 THE BALL JOINT SEPARATED AGAIN WHILE PULLING ONTO THE STREET FROM A PARKING LOT. THIS TIME WE ARE OUT OF WARRANTY @145,534KM. THE REPAIRS/TOWING AMOUNTED TO APPROX. $700. THE BILLS HAVE BEEN FORWARDED TO DAIMLER CHRYSLER CANADA FOR REIMBURSEMENT. THIS IS AN OBVIOUS MANUFACTURING DEFECT THIS TRUCK HAS NEVER BEEN DRIVEN OFF ROAD. *JB

MY 2002 JEEP LIBERTY HAD A RE CALL IN 2003 FOR BALL JOINTS, I HAD THEM REPLACED IN MARCH 2004. ON APRIL 2, 2006 AT 4:00 P.M. I WAS TRAVELING EAST BOUND ON I-465 DOING 55-60 MPH, WHEN A LOUD NOISE WAS COMING FROM THE FRONT OF THE VEHICLE AND THEN THE JEEP WAS STARTING TO LOOSE CONTROL AS I TRIED TO SLOW DOWN AND PROCEED TO THE SIDE OF THE INTERSTATE. I GOT OUT OF MY VEHICLE AND CALL ROADSIDE ASSISTANCE, DURING MY WAIT A GENTLEMAN STOPPED TO SEE IF I NEEDED HELP, AND I INFORMED HIM THAT I THOUGHT I HAD BLOWN A TIRE, HE LOOKED UNDER MY CAR TO NOTICE THAT MY BALL JOINT HAD BROKE ALONG WITH MY AXLE AND RIM, I HAD IT TOWED TO CROSSROADS LINCOLN/JEEP MERCURY, WHERE ON MONDAY THE SERVICE DEPARTMENT EXAMINED THE CAR AND CAME TO THE CONCLUSION THAT THE BALL JOINT HAD BROKE ALONG WITH THE AXLE AND THE RIM OF THE TIRE. I HAD ALREADY CONTACTED MY INSURANCE COMPANY ALONG WITH FILING A COMPLAINT TO CHRYSLER, THEY SENT OUT AN "INSPECTOR" AND AFTER HIS REVIEW CAME TO THE CONCLUSION THAT THE BALL JOINTS SEPARATED "DUE TO IMPACT", THERE WAS NO IMPACT, I CONTROLLED THE VEHICLE TO THE BEST OF MY ABILITY SO THAT THERE WOULD BE NO IMPACT, CAUSING INJURY. IT HAS BEEN 24 DAYS NOW WITHOUT MY VEHICLE AND I AM IN A RENTAL VEHICLE, AMERICAN FAMILY IS REFUSING TO PAY FOR THE REPAIR OF THE BALL JOINTS AND SO IS CHRYSLER. I DO NOT WANT TO FILE A LAW SUIT AGAINST CHRYSLER, BUT THEY ARE LEAVING ME NO CHOICE, AS THIS WAS A COSTLY REPAIR, WHAT CAN I DO???????????*JB

WHILE DRIVING DOWN I-75, MY 1999 CONCORDE BEGAN MAKING NOISE THAT SOUNDED SIMILAR TO AN OBJECT TOUCHING A MOVING FAN. WHEN I GOT TO FIRST EXIT, VEHICLE DIED, AND AT THAT POINT OIL LIGHT FLICKERED. I RESTARTED AND BEFORE I COULD GET ACROSS 1 LANE OF TRAFFIC TO THE SIDE OF THE ROAD I THOUGHT THAT FROM THE SOUND MY WHOLE ENGINE WOULD FALL OUT OF MY VEHICLE. CAR DIED AGAIN,AS I MANAGED TO REACH THE SIDE OF THE ROAD. HAD IT TOWED TO DEALER AND WAS TOLD THAT THE ENGINE HAD "THROWN A ROD", AND NEEDED TO BE REPLACED. I ASKED WHAT WOULD CAUSE IT AND WAS TOLD "EVERYDAY WEAR AND TEAR", IT HAS ONLY 70,000 MILES ON IT. IT WILL COST $5,000.00 TO REPLACE, WHICH I DON'T HAVE!!! I HAVE SPOKEN TO VERY RELIABLE AUTO PARTS DEALER ABOUT A REPLACEMENT ENGINE. HE TOLD ME THAT THE ENGINE HAS A REPUTATION FOR BEING THE WORST YOU COULD HAVE, AND THAT HE WOULD NOT PUT ANOTHER 2.7 LITER ENGINE BACK IN THE CAR. (DIDN'T MAKE ME FEEL ANY BETTER!!) NOW I FIND THIS WEBSITE AND I READ 64 COMPLAINTS WITH THE SAME ISSUE. IS THERE A PLACE OR PHONE NUMBER TO SOMEONE WHO CAN HELP WITH THIS PROBLEM. AS IT STANDS NOW, I HAVE A CAR THAT I CAN'T DRIVE, BUT STILL HAVE TO PAY $7,000 ON, AND NO PROSPECTS OF BEING ABLE TO AFFORD ALTERNATE TRANSPORTATION. *JB

I WAS INFORMED BY SERVICE ADVISOR JAMES QUINN AT BRUNSWICK AUTO MALL IN BRUNSWICK, OHIO (330-273-3300) THAT THE REAR CONTROL ARM(RUBBER BUSHINGS ON MY 2002 CHRYSLER PT CRUISER WERE WORN OUT AND NEED TO BE REPLACED AT 44,971 MILES. I DID A WEB SEARCH AND FOUND NUMEROUS PT CRUISER USER FORUMS AND FOUND REFERENCES TO CHRYSLER CHANGING THE SUPPLIER OF THE BUSHINGS SOMETIME AFTER MY VEHICLE WAS BUILT. CHRYSLER CHANGED THE BUSHINGS SUPPLIER DUE TO VERY EARLY FAILURE AND ALSO UPGRADED THE QUALITY OF THE BUSHINGS. MY BUSHINGS FAILED DUE TO HAVING THE OLDER STYLE BUSHINGS. 45K MILES IS VERY EARLY FOR CONTROL ARM BUSHINGS TO WEAR OUT. I CONTACTED CHRYLSER WARRANTY AT 800-992-1997 TO COMPLAIN AND WAS ASSIGNED REFERENCE NUMBER 14736996. AFTER EXPLAINING THE SITUATION, THE CHRYLSER REPRESENTATIVE INFORMED ME THAT CHRYSLER WOULD OFFER NO CUSTOMER GOOD-WILL ASSISTANCE WITH PAYING FOR THE REPAIRS SINCE I WAS 1 YEAR AND 4 MONTHS OUT OF WARRANTY. THE CHRYSLER SERVICE REPRESENTATIVE ALSO INFORMED ME THAT I SHOULD HAVE BOUGHT THE CHRYSLER EXTENDED WARRANTY IN ANTICIPATION OF UNANTICIPATED VEHICLE REPAIR PROBLEMS LIKE MY BUSHINGS. THE "UNANTICIPATED" EARLY FAILURE OF REAR CONTROL ARM BUSHINGS ON OLDER MODEL PT CRUISER BUSHINGS IS A SEVERE SAFETY THREAT TO CONSUMERS WHO EXPECT QUALITY PARTS IN THEIR VEHICLES THAT SHOULD NORMALLY LAST AT LEAST 100,000 MILES. THE UNANTICIPATED FAILURE OF THE PT CRUISER BUSHING CAN EASILY RESULT IN LOSS OF CONTROL OF THE VEHICLE, ACCIDENTS, OR MUCH WORSE. THANK YOU FOR TAKING THE TIME TO READ MY COMPLAINT. BEST REGARDS. *JB

I HAVE A 1994 CHRYSLER CONCORDE WHICH HAS AIR-BAG PROBLEM WHICH I WAS TOLD WOULD COST ME $500 TO REPLACE A CLOCK SPRING BY BOB BAKER IN CARLSBAD, CA. I REFUSED STATING THAT DAIMLER CHRYSLER SHOULD TREAT THAT AS A DRIVE TRAIN DEFECT AND REPLACE IT. I ALSO HAD A FAILURE OF THE STEERING AND PAID FOR THAT OUT OF POCKET.*JB

WINDSHIELD CRACKED BY SMALL PEBBLES DRIVING UNDER 45 MPH. IT HAS HAPPENED TWICE. THE LATER WAS ON 3/12/2006. *NM

I HAVE HAD MY ABS PUMP REPLACED 4 TIMES UNDER THE RECALL. MOST OF THE TIME THE FILTER ALSO MUST BE REPLACED. WE HAVE SPENT ALMOST $500 ON THIS RELATED REPAIR. WHEN I CALLED THE CUSTOMER ASSISTANCE LINE I WAS TOLD THEY HAD A "COMMITMENT NOT TO ASSIST" AND THAT "THEY WILL NOT HELP". THIS IS COMPLETELY UNACCEPTABLE. TO NOT PROVIDE ANY RECOURSE ON THIS IS PATHETIC. IN ADDITION TO COSTING US ADDITIONAL MONEY, THIS FAILURE HAS PUT ME AND MY FAMILY AT RISK. THE LAST TIME IT FAILED, I CRACKED A BONE IN MY FOOT BECAUSE I HAD TO HIT THE BRAKES SO HARD. TO TREAT A CUSTOMER LIKE THIS IS COMPLETELY UNACCEPTABLE. *JB

ANTI-LOCK BRAKE FAILURE. HIT BLACK ICE AND STARTED TO SKID. APPLIED MODERATE AND THEN HEAVY PRESSURE TO THE BRAKE PEDAL. WHEELS LOCKED UP WITHOUT THE ANTI-LOCK FEATURE ENGAGING AT ALL, INDUCING LOSS OF CONTROL, RESULTING IN SPIN AND CRASH.*JB

WHEN USING 1996 CHRYSLER CONCORDE EXPERIENCED THE CAR'S FLOOR SHIFT LEVER JUMPED FROM PARK TO DRIVE WHILE IN A DRIVEWAY. THIS WAS PREVIOUSLY RECALLED (C45) AND REPAIRED ON 10/11/2004. THERE WAS DAMAGE TO A GARAGE DOOR. PER THE INSURANCE AGENT I NOTIFIED CHRYSLER, THE ORIGINAL DEALERSHIP, AND THIS SITE. CHRYSLER PROVIDED A REFERENCE NUMBER AND I HAVE SCHEDULED FOR A REINSPECTION/REINSTALLATION 1/18/2006. *NM

TRANSMISSION FAILURE OF 2000 TOWN AND COUNTRY CHRYSLER VAN. VAN BROUGHT TO DEALER FOR REPAIR OF SLIPPING TRANSMISSION 2002 REPLACED TRANSMISSION PUMP HOSE GASKET AND FILTER AND INFORMED NOT COVERED BY WARRANTY. AUTOMATIC TRANSMISSION CONTINUE TO SLIP IN FREEZING TEMPERATURE UNTIL CAR WARMED UP. NO TRANSMISSION PROBLEMS IN WARM WEATHER. PROBLEM COMMUNED UNTIL ESCALATED WINTER 05 UNABLE TO DRIVE CAR SAFELY AND CHECK ENGINE LIGHT ENGAGED. CAR BROUGHT TO TRANSMISSION SPECIALIST WHO REPORTED TRANSMISSION APPEARS NOT TO HAVE BEEN CORRECTLY ASSEMBLED. CHRYSLER DEALER NOTIFIED STATES THIS IS NOT POSSIBLE. *JB