FORD Complaints

THE DEALER I WORK AT, SZOTT FORD IN HOLLY MI, RECENTLY CAUGHT A TECHNICIAN NOT PERFORMING RECALLS ON VEHICLES AFTER MONTHS OF THE REST OF US TELLING MANAGEMENT THAT IT WAS GOING ON. SZOTT FORD ELECTED TO TAKE NO ACTION TO MAKE SURE WHAT PROBABLY AMOUNTS TO HUNDREDS OF VEHICLES THIS TECHNICIAN FAILED TO PERFORM RECALLS ON WERE SAFE BECAUSE THAT WOULD LOOK BAD ON THE DEALER. RECALLS IN QUESTION WOULD BE THE 16S30 AND 15S16 DOOR LATCH RECALLS.

THE FRONT PASSENGER AIRBAGS HAVE BEEN DETERMINED TO BE FAULTY, AND A RECALL WAS ISSUED MAY 31, 2017. IN THE EVENT OF A CRASH NECESSITATING DEPLOYMENT OF THE FRONT AIR BAGS, THE PSAN INFLATORS MAY RUPTURE DUE TO PROPELLANT DEGRADATION OCCURRING AFTER LONG-TERM EXPOSURE TO ABSOLUTE HUMIDITY AND TEMPERATURE CYCLING. I LIVE IN VIRGINIA, A CLIMATE KNOWN TO BE EXTREMELY HUMID, WITH HOT SUMMER SEASONS AND WINTERS WITH TEMPERATURES BELOW FREEZING; THIS CLIMATE PRODUCES THE WORST FAILURE RATE IN THE PSAN INFLATORS. THE RECALL WAS ISSUED 144 DAYS AGO AND NO REMEDY IS AVAILABLE TO ME AS OF TODAY; THERE IS NO DEFINITE DATE AS TO WHEN ANY REMEDY WILL BE AVAILABLE TO ME.

CAR STALLED WHILE GOING UP ON THE RAMP TO TURNPIKE NO POWER. WENT TO MARGATE FORD AND LET THEM DO A CHECK, FOUND OUT IT WAS NOT COVERED UNDER BY ANY WARRENTY. HAD TO PAY 650.00 FOR WHAT WAS NOT COVERED BY WARRENTTY THROTTLE BODYAND MOTOR ASY. ALSO A VALVE ASY.

2010 FORD EDGE TRASMISSION. AFTER DRIVING AT HIGHWAY SPEEDS FOR ABOUT AN HOUR AND THEN COME TO A STOP. WHEN YOU START TO GO AGAIN THE TRANSMISSION FEELS LIKE IT GOES TO NEUTRAL AND THEN SLAMS INTO DRIVE. SOMETIMES IT TAKES LESS THAN A SECOND TO CORRECT ITSELF AND SOMETIMES ITS 2-3 SECONDS BEFORE IT GOES. IT HAS HAPPEND ALMOST EVERY TIME WE DRIVE AT HIGHWAY SPEEDS. DEALER CANNOT REPLICATE THE ISSUE.

10/16/15 BOUGHT VAN. 10/30/15 STOP HAD TOWED HOME.CALL DEALERSHIP HAD TOWED TO THERE PLACE. THEY RAN A RED WIRE FROM FUSE RELAY TO INSIDE OF DASHBOARD TOOK OVER A WEEK GOT IT BACK. NOT IN EVEN WEEK LATER TRANSMISSION START MESSING UP TOLD THEM WOULDN'T CHANGE GEARS. IT WENT OUT. THEY DIDN'T WANT TO FIX IT FILE COMPLAINT WITH (DMV) INVESTIGATOR GOT IN TOUCH WITH THEM AGREEMENT WAS THEY WILL HAVE IT FIX WE DONT PAY LABOR, WE JUST PAY FOR TRANS AND FLUIDS. HAD IT TOWED THEY BEEN HAD VAN YEAR. 10/2016 THEY FOUND TRANS COST 515.PAID THEM. THEN IN 11/2016 SAID RADIATOR WAS CRACKED WE HAD TO PAY 102.84 ANOTHER MONTH 12/26/2016 GOT VAN. ITS MESSED UP SMOKING BRAKES BURNT UP.THE SPEEDOMETER LINES UNDER VAN NOT CONNECT JUST HANGING DONT MATCH UP ONE BROKE AT THE END. THE ODOMETER NOT HOOK UP. TOLD THEM THEN CARRIED TO INSPECTION FAILED. MAKE A LONG STORY SHORT THEY LIED THE TRANS COST 250 THE GUY THAT WAS WORKING ON IT BUSTED RADIATOR BUSTED IT THEY DIDNT TELL US. THEY RESPONSIBLE .THE MILES HAVE BEEN ROLLED BACK.2 TIMES. 10/15/2015 SAYS 144448.NOW 01/02/17 SAYS 144208. THEY BEEN HAD A YEAR AND THE ODOMETER DISCLOUSUER STATEMENT WAS SIGNED BY THE LADY NOT ME ARE MY WIFE.SHE SAID SHE DIDN'T BUT DID. WANT GIVE US MONEY BACK AND THEY PUT ALL THE INVOICES IN HIS NAME AND DEALERSHIP NAME LIKE WE DIDN'T PAY FOR ANYTHING AND SHE STILL WANT GIVE ME A INVOICE FOR THE 515 FOR TRANS. THE MAN GOING TO TELL ME PUT IT UP FOR SALE CANT THEY MESSED IT UP AND TOOK ALL OUR MONEY WE ONLY GET PAID ONCE A MONTH. WANT OUR MONEY BACK.

FORD STILL DOES NOT HAVE A SOLUTION TO MY AIRBAG RECALL AND IT HAS BEEN A YEAR FROM BEING NOTIFIED.

MY FORD EDGE WITH A 3.5 MOTOR HAD A NON WARNING OF FAILURE WITH THE WATER PUMP. WHICH CAUSED THE ENGINE TO FAIL. THERE WAS NO WARNING WHAT SO EVER. THE ENGINE HAD 118,000 MILES ON IT AND WAS OUT OF WARRANTY. FORD WOULD NOT HELP WHAT SO EVER WITH THE COST OF REPLACEMENT. A WATER PUMP SHOULD NOT FAIL AND NOT GIVE YOU A WARNING. THE INTERNAL WATER PUMP IN THIS ENGINE IS A ENGINEERING NIGHTMARE.

APPROXIMATELY 5 MONTHS AGO I HAD THE 13S12 RECALL PERFORMED ON MY 2013 FORD ESCAPE. I FEW DAYS AGO MY CAR STARTED TO OVERHEAT AGAIN. I HAD MY CAR TOWED TO THE NEAREST FORD DEALERSHIP. I CALLED THE FORD MANUFACTURER TO SEE ABOUT GETTING THE RECALL FIXED AND THEY STATE THAT BECAUSE THE RECALL IS CLOSED AND THE FORD DEALERSHIP THAT THE CAR IS AT DOES NOT SUSPECT THE RECALL IS INVOLVED THAT THEY WILL NOT REPAIR THE DAMAGE. HOWEVER, TODAY THE FORD DEALERSHIP STATES THAT UPON FURTHER INSPECTION THEY DO SUSPECT THAT THE RECALL IS THE CULPRIT BEHIND THE DAMAGE AS THERE IS COOLANT MIXING WITH OIL THAT IS LEAKING TO THE ENGINE THAT COULD RESULT IN FIRE TO THE ENGINE AND THAT I WILL NEED A WHOLE TO ENGINE. THEY STATE THAT THEY SUSPECT THAT THIS IS EITHER A RESULT OF PRIOR DAMAGE WHILE THE FAULTY PARTS WERE ON THAT THAT WAS NOT REPAIRED OR THAT THE RECALL MAY HAVE NOT BEEN PERFORMED CORRECTLY. AT THIS POINT I CALL FORD MANUFACTURER AGAIN AND TELL THEM WHAT THE FORD CERTIFIED TECHNICIANS WHERE MY CAR IS STATED. FORD MANUFACTURER PUTS ME ON HOLD FOR A LONG WHILE AND COMES BACK AND STATES THAT I NEED TO PAY TO HAVE MY CAR TOWED TO THE DEALERSHIP WHERE THE RECALL WAS PERFORMED TO DETERMINE IF THEY REPAIRED THE RECALL CORRECTLY. I STATE THAT THIS DEALERSHIP HAS CLEAR MOTIVE TO DENY ANY WRONGDOING IN ORDER TO AVOID ADMITTING TO NEGLIGENCE AND THE FORD CERTIFIED TECHNICIANS AT THE OTHER DEALERSHIP WHERE MY CAR CURRENTLY IS HAVE ALREADY ADMITTED THAT THE DAMAGE IS RELATED TO THE 13S12 RECALL REGARDLESS. I ASK THEM TO CONFIRM THAT THEY WILL ONLY PERFORM THE NECESSARY REPAIR IF THE DEALERSHIP THAT PERFORMED THE RECALL ADMITS TO NEGLIGENCE EVEN THOUGH THE FORD CERTIFIED TECHNICIANS AT THE OTHER DEALERSHIP, WHOM HAVE NO MOTIVE FOR BIAS, HAVE ALREADY CONFIRMED THIS AND THE MANUFACTURER STATED THAT THAT IS CORRECT. THIS CALL WAS RECORDED AND I HAVE THE CASE NUMBER.

2007 FORD EDGE TRANSMISSION JOLTS AFTER DECELERATION AND PUSHING THE GAS AGAIN. THIS SOMETIMES ALSO IS FOLLOWED BY SLUGGISH BEHAVIOR. FORD JUST KEEPS NOT FINDING NOTHING "WRONG" EVEN AFTER INSPECTION, REPLACED PARTS, AND VIDEO OF THE EVENTS TAKING PLACE. THERE ARE THOUSANDS OF REPORTS OF SIMILAR ISSUES ONLINE. SOUNDS LIKE FORD NEEDS A RECALL BAD ON THE TRANSMISSION ISSUES! THIS EVENT HAPPENS ALL THE TIME. THE THROTTLE POSITION SENSOR HAS BEEN REPLACED. FORD SAYS NO PROBLEMS EXIST.

2008 FORD EDGE TRANSMISSION ISSUES. THE TRANSMISSION DOES NOT SHIFT PROPERLY AND STICKS IN GEAR AND SHIFTS VERY ERRATICALLY. IT HAPPENS AT LEAST ONCE A DAY OR MORE DEPENDING ON HOW OFTEN IT IS DRIVEN. THE CAR HAS BECOME UNRESPONSIVE AT DIFFERENT TIMES TO THE THE GAS PEDAL AND HAS ACTUALLY SHUT OFF IN THE MIDDLE OF THE ROAD, WE WERE ABLE TO COAST BARELY TO SAFETY. FROM READING FORD FORUMS IT IS A VERY COMMON PROBLEM, AND FORD KNOWS ABOUT IT BUT WILL DO NOTHING TO CORRECT THE PROBLEM. WE DO NOT FEEL SAFE MANY TIMES DRIVING THE CAR NOT KNOWING WHAT THE TRANSMISSION WILL OR WON'T DO NEXT,. *TR