FORD Complaints

View complaints related to FORD. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • FORD SERVICE FUEL TANK
    - ORANGE, CT

    I LIVE IN CONN. AND AS YOU KNOW, WE HAVE THE BEST CORROSIVE ROAD SALT- SO, IN THE PAST YEAR, I, PERSONALLY HAVE FOUND IN THE MIDDLE OF THE STREET FULL TIRES- ALL SIZES WITH RIMS. SO, AS A PAST MECHANIC I HAVE FIGURED IT OUT TO BE THE SPARE TIRES UNDERNEATH TRUCKS,AND SUVS THAT ARE HELD BY A CABLE AND ARE LOCATED IN THE REAR SO WHEN THEY RUST AND FALL OFF THE CAR THEY DO NOT REALIZE OR FEEL IT COMING OFF THE VEHICLE,WHICH COULD CAUSE A CRASH TO AVOID

    Source: NHTSA WEB SITE
  • FORD SERVICE FUEL TANK
    - ORANGE, CT

    I LIVE IN CONN. AND AS YOU KNOW, WE HAVE THE BEST CORROSIVE ROAD SALT- SO, IN THE PAST YEAR, I, PERSONALLY HAVE FOUND IN THE MIDDLE OF THE STREET FULL TIRES- ALL SIZES WITH RIMS. SO, AS A PAST MECHANIC I HAVE FIGURED IT OUT TO BE THE SPARE TIRES UNDERNEATH TRUCKS,AND SUVS THAT ARE HELD BY A CABLE AND ARE LOCATED IN THE REAR SO WHEN THEY RUST AND FALL OFF THE CAR THEY DO NOT REALIZE OR FEEL IT COMING OFF THE VEHICLE,WHICH COULD CAUSE A CRASH TO AVOID

    Source: NHTSA WEB SITE
  • FORD SERVICE STEERING GEAR
    - SUGAR LAND, TX

    THIS CONCERNS MY FORD EXPLORER 4DR XLT FWD. ON 4/10/2019, UPON STARTING THE CAR, I RECEIVED A MESSAGE ON MY DASH STATING THERE WAS A PROBLEM WITH MY POWER STEERING. THE STEERING WHEEL WAS "FROZEN" IN PLACE - IT WOULD NOT MOVE. I TURNED OFF THE IGNITION AND RE-STARTED THE CAR AND THE MESSAGE DID NOT RE-APPEAR AND THE STEERING SEEMED TO WORK AS USUAL. THE SAME THING HAPPENED A FEW DAYS EARLIER WHEN MY WIFE STARTED THE CAR. THAT IS, SHE RECEIVED THE MESSAGE ON THE DASH, FOUND THE STEERING WHEEL FROZEN, AND UPON TURNING OFF THE IGNITION AND RE-STARTING THE CAR. IT SEEMED TO WORK FINE. HOWEVER, SINCE IT HAPPENED A SECOND TIME, I BECAME CONCERNED SINCE SUCH A FAILURE OF THE POWER STEERING WHILE DRIVING WOULD BE DISASTROUS. WE TOOK THE CAR TO THE FORD DEALER WHO HAS THE ELECTRONIC POWER STEERING REPLACED AT A COST TO ME OF $1,915.18. THIS CAR HAS APPROXIMATELY 79,000 MILES ON IT. WE BOUGHT IT NEW AND HAVE ALWAYS TAKEN EXCELLENT CARE OF THE CAR - HAVING IT SERVICED REGULARLY AND KEEPING IT WELL MAINTAINED. WE LEARNED THAT THIS HAS BEEN A RECURRING PROBLEM, PARTICULARLY WITH FORD EXPLORERS AND F-150'S. WE BELIEVE THIS IS A MANUFACTURER'S DEFECT AND WE SHOULD NOT HAVE TO PAY SUCH AN SIGNIFICANT AMOUNT OF MONEY TO HAVE IT CORRECTED.

    Source: NHTSA WEB SITE
  • FORD ENGINE & ENGINE COOLING
    - LAKE BLUFF, IL

    WILL YOU PLEASE PASS RULES AND REGULATIONS ON KEYLESS IGNITION CARS AND STOP AMERCANS FROM DYING

    Source: NHTSA WEB SITE
  • FORD POWER TRAIN
    - FORT WAYNE, IN

    FORD ADVERTISES THAT AN OWNER CAN ALTER THE PERFORMANCE OF THEIR CARS DRIVEN BY SOMEONE ELSE. IF THE SPEED AND ACCELERATION IS ALTERED WITHOUT THE KNOWLEDGE OF THE DRIVER I CAN FORESEE TERRIBLE CONSEQUENCES. THIS SHOULDN'T BE ALLOWED. CAN YOU IMAGINE HITTING A YOUNG DRIVER HEAD ON BECAUSE DAD WANTED TO LIMIT HOW FAST JUNIOR COULD DRIVE. THIS IS THE DUMBEST OPTION EVER OFFERED AND IT SHOULDN'T BE OFFERED AT ALL.

    Source: NHTSA WEB SITE
  • FORD POWER TRAIN
    - HASTINGS , FL

    I HAVE MY CAR SERVICED AND MAINTENANCE DONE REGULARLY. I HAVENT MISSED AN OIL CHANGE, TIRE ROTATION, TIRE CHANGE SINCE I BOUGHT MYSELF VEHICLE(08/08/2015). THE CAR HAS ALWAYS SHUDDERED DURING ACCELERATION AND I WANNA AS THIS IS NOTHING TO WORRY ABOUT. HOWEVER IT IS A SAFETY HAZARD. MY FORD FOCUS HAS HAD THE CLUTCH REPLACED AND REAR MAIN SEAL LEAK FIXED 3 TIMES WITHIN THE PERIOD OF 10 DAYS YET THE ISSUE CONTINUES. MY CAR LAUNCHED ME INTO TRAFFIC AS I TRIED TO ACCELERATE OUT OF A STOP SIGN AND CROSS THE HIGHWAY. ONCE IN TRAFFIC THE TRANSMISSION FAILED AND THE DRIVE GEAR SELECTED WOULD NOT WORK. I HADNT TO ACT QUICKLY TO PUT THE VEHICLE IN REVERSE AND ESCAPE A HAZARDOUSLY SITUATION. THE VEHICLE IS UNSAFE AND THE TRANSMISSION NEEDS TO BE RECALLED. IF THIS SAME ISSUE WITH THE TRANSMISSION THAT I HAVE EXPERIENCED 3 TIMES IN THE THE PASSED 11 DAYS CANNOT BE PERMANENTLY FIXED BY THE MANUFACTURER(FORD MOTOR COMPANY) WHICH CLEARLY IT CANNOT AS THEY ONLY CONTINUE TO REPLACE THE CLUTCH WHICH IS NOT THE ISSUE, THEN THE NHTSA NEEDS TO INVESTIGATE THIS SAFETY HAZARD. IT IS A MATTER OF PUBLIC SAFETY AND CANNOT HEN IGNORWD ANY LONGER.

    Source: NHTSA WEB SITE
  • FORD SERVICE FUEL TANK
    - APPLE VALLEY, CA

    CHECK ENGINE LIGHT CAME ON AFTER THE CHECK FUEL FILL INLET LIGHT HAD BEEN ON. WHEN TAKEN TO THE FORD DEALER THEY SAID THE LEGAL CANISTER FAILED INTERNALLY. NOW FORD IS SAYING THEY WON'T COVER IT BECAUSE IT NOT PART OF THE EMISSIONS SYSTEM. MY VEHICLE IS 2014 FORD FLEX DEL.

    Source: NHTSA WEB SITE
  • FORD POWER TRAIN
    - FARMINGTON HILLS, MI

    I HAVE A 2008 FORD EDGE THAT I PURCHASED IN 2011. I HAVE HAD ISSUES WITH THE TRANSMISSION SLIPPING AND JERKING WITHIN A COUPLE OF MONTHS OF PURCHASE. I BOUGHT EXTENDED WARRANTY. I TOOK THE VEHICLE IN AND THEY COULD NOT REPLICATE THE PROBLEM. AFTER ABOUT A YEAR OF THIS IT BACAME WORSE TO THE POINT THAT IF I TRIED TO PUT IT IN REVERSE THE ENGINE JERKED SO HARD THAT I THOUGHT THE VEHICLE WAS DAMAGED. HAD IT TOWED TO THE DEALERSHIP THEY SAID IT WAS SENSORS AND MY EXTENDED WARRANTY WAS NO GOOD BECAUSE THEY BACK DATED IT TO THE ORIGINAL OWNER SO I HAD TO PAY $1100 TO HAVE 2 SENSORS REPLACED AND HERE I AM AGAIN SEVERAL YEARS LATER EXPERIENCING THE SAME ISSUE. I HAVE READ NUMEROUS COMPLAINTS OF THE SAME EXACT PROBLEM AND FEEL LIKE SHOULD BE A RECALL ISSUE FOR FORD. THIS IS A VERY EXPENSIVE FAULTY DESIGN PROBLEM AND I AM IN DESPAIR THINKING ABOUT HOW I NEED TO PAY TO HAVE THIS FIXED YET AGAIN.

    Source: NHTSA WEB SITE
  • FORD POWER TRAIN
    - NEWBERG, OR

    LATE MODEL FORD PICKUP TRUCKS HAVE 4 HIGH BEAMS THAT APPARENTLY ARE PERMANENTLY ON. THEY ARE PERFECTLY ALIGNED TO SHINE INTO MY REVIEW MIRROR. THEY ARE ALSO BLINDING WHEN ONCOMING TRAFFIC.

    Source: NHTSA WEB SITE
  • FORD SERVICE STEERING GEAR
    - TRUMANN, AR

    2012 FORD FOCUS "ELECTRIC STEERING CONTROL" WENT OUT, COULD NOT TURN STEERING WHEEL. LUCKILY I WAS IN MY DRIVEWAY LEAVING TO RUN ERRANDS WHEN THIS HAPPENED. GOOGLED TO FIND OUT THIS HAS BEEN GOING ON SINCE 2011. FORD HAS BEEN NOTIFIED TWICE BY NHTSA AND ARTICLE IN NEW YORK TIMES DATED12/24/15 AND YET FORD IGNORES THE PROBLEM. THEY HAD RECALLS ON OTHER FORDS-FUSION, OR ANY VEHICLE USING NEW ELECTRIC STEERING SYSTEM BUT NOT THE FOCUS. FOUND OUT ON LINE THE CHARGE FOR CORRECTING PROBLEM AT $1700.00. MY FORD FOCUS WAS UNDER 60000 MILES AND 2 MONTHS PAST 5 YEARS , SO NO WARRANTY FOR STEERING PROBLEM WHICH SHOULD HAVE BEEN INCLUDED IN RECALL. GOT VEHICLE TO FORD AND COST TO REPAIR $1700.00, HAVE THEM BRING CAR HOME WITHOUT CORRECTING PROBLEM. I CANNOT AFFORD THIS.

    Source: NHTSA WEB SITE