FORD Complaints

View complaints related to FORD. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • FORD POWER TRAIN
    - CHESAPEAKE, OH

    THE TRANSMISSION ISN'T SWITCHING RIGHT AND THROWS THE WHOLE CAR FORWARD AND IT ONLY HAS 32000 MILES ON IT 2014 FORD FUSION. THIS HAS BEEN A ONGOING ISSUE HAD LOOKED AT 2X THEY SAY ALL 2014 FORD FUSIONS DO THIS. CAUSING WRECKS IS RIDICULOUS! *TR

    Source: NHTSA WEB SITE
  • FORD SERVICE STEERING GEAR
    - BOYNTON BEACH, FL

    THE POWER STEERING IN MY VEHICLE IS SHUTTING OFF INTERMITTENTLY. MY CAR HAS AN ELECTRIC STEERING SYSTEM. THE DIAGNOSIS OF THE ISSUE IS THE ELECTRICAL CONNECTION BETWEEN THE RACK AND PINIONS. THIS CAUSES THE CAR TO LOOS POWER STEERING. THE POWER STEERING COMES BACK AFTER THE CAR IS TURNED OFF AND TURNED BACK ON. THIS COULD BE VERY DANGEROUS IN A DRIVING SCENARIO. I MAINLY DO HIGHWAY DRIVING AT HIGH SPEEDS AND THE STEERING LOCKING UP COULD BE A MAJOR ISSUE. LUCKILY I WAS STRONG ENOUGH TO STEER THE CAR TO SAFETY AND NOT CAUSE ANY ISSUES.

    Source: NHTSA WEB SITE
  • FORD SERVICE FUEL TANK
    - DUARTE, CA

    I WAS IN A DRIVE THRU LINE AND IN THE DASHBOARD A SIGN CAME UP THAT SAID OBSTRUCTION. THE CAR SHOOK AND IT STOP. I COULDN'T ACCELERATE OR MOVE. I PUT MY CAR IN PARK AND TURNED IT OFF. I TURNED IT BACK ON AND IT STILL DIDN'T MOVE. I LET SIT FOR A WHILE UNTIL I WAS ABLE TO DRIVE. I CALLED THE DEALERSHIP (NASSANI BROS.) THEY TOLD ME TO TAKE IT IN FOR AN EXCEPTION. I PICK IT UP AND THEY TOLD IT WAS THE AIRFLOW SENSOR THEY TOLD ME IN TWO WEEKS IT SHOULD ARRIVE AND THEY WOULD CHANGE IT. I RETURNED TO THE DEALERSHIP ON FEB. 20 BECAUSE MY PASSENGER DOOR STOP WORKING IT DID NOT OPEN ANY MORE. THEY TOLD ME IT WAS THE DOOR HANDLE TO RETURN AND THEY WILL CHANGE IT. I RETURNED A WEEK LATER THEY TOOK MY CAR IN THEY SAID THEY WILL FIXED IT AND WHEN THEY INSPECTED AGAIN THE SAID IT WASN'T THE DOOR HANDLE IT WAS SOMETHING ELSE. THEY CALLED ME THAT SAME DAY TO GIVE ME AND UPDATE THEY KEPT MY CAR FOR SIX HOURS. ONLY DID THE OIL CHANGE THEY DID NOT CHANGE THE SENSOR AND TO THIS DAY (3/17/2020) THEY SAID THEY HAVE NOT RECEIVED THE PART OF MY CAR. IT'S FRUSTRATING BECAUSE THE SENSOR OF MY CAR IS STILL NOT FIXED EVERY TIME IT RAIN IT SAYS THERE AN OBSTRUCTION IN THE FRONT. MY CAR HAS STOP MULTIPLE TIME AND I TOLD THE DEALERSHIP THAT MY TODDLER IS IN THE CAR WITH ME WHICH IS VERY DANGEROUS. I HAVE TRY TO DO A TRADE IN AND I CAN'T. LIKE I TOLD THE ASSISTANT MANAGER AT SERVICES. I DO NOT LIVE NEXT TO THE DEALER AND I DON'T HAVE TIME TO BE DRIVEN BACK AND FORTH. I HAVE ALSO ASK TO BORROW A COURTESY CAR THEY SAID THEY DON'T HAVE ANY. I DO NOT FEEL SAFE IN THE CAR AND I HAVE CONTACTED THE DEALERSHIP (NASSANI BROS.) MULTIPLE TIME AND THE HAVE NO ANSWERS FOR ME.

    Source: NHTSA WEB SITE
  • FORD POWER TRAIN
    - TWIN FALLS , ID

    I BOUGHT A 2013 FOCUS ST IN FEBRUARY 2020. IT WAS HAVING STALLING ISSUES REPORTEDLY DUE TO A WIRE HARNESS TSB/RECALL CAR WAS TAKEN IN TO HAVE RECALL REPAIR DONE. TOOK THE VEHICLE IN TO CORWIN FORD IN NAMPA IDAHO AFTER TWO WEEKS OF THEM HAVING THE CAR THEY COULD NOT FIGURE OUT WHAT WAS WRONG AND TOLD ME THE CAR WAS FINE. I TEST DROVE IT AND IT DROVE BETTER THAN BEFORE THEY STATED THEY DID NOTHING SO I LEFT. THE SECOND I TURN OUT OF THE DEALERSHIP IT STALLS SO I TOOK IT BACK AND LET THEM KNOW ITS STILL STALLING A TECH CAME AND LOOKED AND VERIFIED SOMETHING WAS WRONG WITH THE CAR. I FINALLY RESEARCHED AND CAME ACROSS THAT TSB SO I CALLED AND LEFT A VOICEMAIL ADVISING THEM TO CHECK THE HARNESS. WELL IT TURNED OUT TO BE THE SPLICES NOT BEING DONE CORRECTLY THE FIRST TIME. I WAS CHARGED AND ACCUSED OF TRYING TO FOOT THE BILL FOR TELLING THEM IT SHOULD BE COVERED UNDER A RECALL REMEDY OR RECALL WARRANTY...

    Source: NHTSA WEB SITE
  • FORD SERVICE STEERING GEAR
    - MUSKOGEE, OK

    MY F250 HAS A FRONT END PROBLEM. WHEN I HIT A ROUGH SPOT IN THE ROAD, THE FRONT END SHAKES VIOLENTLY. I'VE HAD IT IN 3 TIMES AND THEY HAVEN'T FIXED IT.

    Source: NHTSA WEB SITE
  • FORD ENGINE & ENGINE COOLING
    - MOBILE, AL

    NANO AND MICRO CONTAMINANTS AND TECHNOLOGY HAVE BEEN CAUSING ME BODILY INJURY IT HAS HARMED MY FAMILY AND OTHER INDIVIDUALS FOR WHOM AND WITH WHOM I'VE WORKED IT HAS BEEN SPRAYED FROM A JET LINER AS PART OF IT THE CONTAMINANTS ARE VERY DANGEROUS TO PUBLIC SAFETY

    Source: NHTSA WEB SITE
  • FORD ENGINE & ENGINE COOLING
    - HUNTSVILLE, AL

    I HAVE A CONFIRMED ISSUE WITH MY SON'S PASSENGER SIDE AIRBAG. THE LOCAL DEALER WOODY ANDERSON FORD WAS NOT ABLE TO SCHEDULE REPAIRS UNTIL MARCH 17TH AND WOULD NOT OFFER A LOANER EVEN FOR THE DAY OF THE REPAIR. AS A RESULT MY SON WILL HAVE TO DRIVE AN UNSAFE VEHICLE FOR 2 1/2 MONTHS UNTIL THE REPAIRS CAN BE MADE.

    Source: NHTSA WEB SITE
  • FORD ENGINE & ENGINE COOLING
    - SARASOTA , FL

    2011FORD EDGE SEL THE ISSUE IS I WOULD BE DRIVING ON THE ROAD 45 MPH AND THE CAR WOULD LOSE POWER AND WRENCH LIGHT WOULD COME ON. WAS ABLE TO PULL OVER AND SHUT THE CAR OFF. RESTART THE CAR AND IT WAS FINE. THIS HAS HAPPENED SEVERAL TIMES AND WITH NO WARNING THE CAR STILL HAS THE PROBLEM SO I HAVE TO DRIVE MY WIFES CAR. I GUESS FORD DOESNT CARE ABOUT SAFETY. VERY DANGEROUS!

    Source: NHTSA WEB SITE
  • FORD SERVICE STEERING GEAR
    - DIMONDALE, MI

    2012 FORD FUSION VIN [XXX] (THE VEHICLE VIN SECTION OF THIS COMPLAINT WOULD NOT ALLOW ANY ENTRY SO I HAVE ENTERED IT HERE). THIS VEHICLE'S VIN IS ON NHTSA AND FORD RECALL LISTS FOR DEFECTIVE PASSENGER FRONTAL AIRBAG: FORD RECALL NUMBER 9S01, NHTSA RECALL NUMBER 19V001. I HAVE ASKED MY FORD DEALER TO REPLACE THIS DEFECTIVE AIRBAG SEVERAL TIMES BUT THEY KEEP TELLING ME THEY DO NOT FIND IT ON THEIR RECALL LIST. I AM WORRIED ABUT MY SAFETY AND THE SAFETY OF MY PASSENGERS IF THIS DEFECTIVE AIRBAG IS NOT REPLACED. MY FORD DEALER IS NOT HELPING. WHAT CAN I DO? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • FORD SERVICE FUEL TANK
    - ORANGE, CT

    I LIVE IN CONN. AND AS YOU KNOW, WE HAVE THE BEST CORROSIVE ROAD SALT- SO, IN THE PAST YEAR, I, PERSONALLY HAVE FOUND IN THE MIDDLE OF THE STREET FULL TIRES- ALL SIZES WITH RIMS. SO, AS A PAST MECHANIC I HAVE FIGURED IT OUT TO BE THE SPARE TIRES UNDERNEATH TRUCKS,AND SUVS THAT ARE HELD BY A CABLE AND ARE LOCATED IN THE REAR SO WHEN THEY RUST AND FALL OFF THE CAR THEY DO NOT REALIZE OR FEEL IT COMING OFF THE VEHICLE,WHICH COULD CAUSE A CRASH TO AVOID

    Source: NHTSA WEB SITE