FORD Complaints

View complaints related to FORD. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • FORD SERVICE STEERING GEAR
    - ADRIAN, PA

    I OWN A 2013 FORD FUSION. POWER STEERING UNIT HAS FAILED FOR A SECOND TIME. FIRST EVENT OCCURRED AT 36,360 MILES. DEALERSHIP "RE-BOOTED" THE PCM, PROBLEM SOLVED. YESTERDAY, 7/21/2016, POWER STEERING UNIT FAILED AGAIN. DEALERSHIP RESPONDED THAT THEY COULDN'T "RE-BOOT" IT THIS TIME AND AN ENTIRE RACK WAS "PROBABLY" WHAT IT WOULD TAKE TO REPAIR IT THIS TIME, ($1500). THIS PROBLEM CAUSES THE STEERING TO BE EXTREMELY HARD STEERING. MY WIFE COULD NEVER DRIVE IT. I LIKE THE CAR, BUT THIS PROBLEM IS UNACCEPTABLE.

    Source: NHTSA WEB SITE
  • FORD POWER TRAIN
    - BRIGHTON, CO

    COMPLETE BRAKE FAILURE! VEHICLE: 2014 F150 FORD ECOBOOST 4WD WITH 46,000 MILES I DROVE FROM A PARKED POSITION APPROXIMATELY 100' TO A STOP SIGN WHEN THE BRAKES FAILED COMPLETELY. THE BRAKE PEDAL WENT TO THE FLOORBOARD WITH NO BRAKING AND A WARNING APPEARED ON THE DASH THAT THE BRAKE FLUID IS LOW. I WENT PAST THE STOP SIGN AND THROUGH THE INTERSECTION AND STOPPED USING THE EMERGENCY BRAKE. I RECEIVED A RECALL NOTICE ([XXX]) IN THE MAIL THE DAY THIS HAPPENED (7/18/2016). THE RECALL CAME OUT TWO MONTHS EARLIER BUT THIS WAS THE FIRST NOTIFICATION BY FORD. THE RECALL STATES THE BRAKE FAILURE MAY INVOLVE THE FRONT BRAKES AND NOT THE REAR BRAKES WHICH IS TOTALLY FALSE. IN MY CASE, BOTH FRONT AND REAR BRAKES WERE INSTANTLY NON-EXISTENT. ADDITIONALLY THE RECALL STATED THAT A LOW FLUID ALARM AND AUDIBLE SIGNAL WOULD NOTIFY DRIVER IF FLUID WAS LOW. THIS ALSO IS INCORRECT. FORD DEALERSHIPS SAY THEY HAVE NO DIRECTIVE TO PERFORM THE WORK AND NOT PARTS HAVE BEEN PROVIDED SO THEIR HANDS ARE TIED UNTIL FURTHER NOTICE. THEIR ESTIMATE IS THAT IT WILL TAKE ONE MONTH TO GET THE PARTS SO MY TRUCK WILL BE OUT OF COMMISSION BETWEEN ONE AND THREE MONTHS. THIS FAILURE COULD HAVE EASILY BEEN FATAL IF IT HAPPENED IN TRAFFIC OR ON A HIGHWAY INSTEAD OF ON A LIGHTLY TRAVELED SIDE STREET WITH NO TRAFFIC. THIS REPORT MIGHT NOT BE IMPORTANT TO THE NHTSA SINCE NO DEATH OR DAMAGE WAS INVOLVED BUT IT COULD HAVE RESULTED IN SUCH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • FORD POWER TRAIN
    - BROOKLINE, MA

    WE WERE ADVISED BY OUR DEALER TO REPLACE ALL LUG NUTS ON OUR 2013 FORD ESCAPE FOR AN APPARENT MANUFACTURER'S DESIGN DEFECT. THE PROBLEM IS RELATED TO POSSIBLE SEEPAGE OF SALT WATER INTO THE INTERNAL STRUCTURE OF THE LUG NUTS RESULTING IN EXPANSION OF THE EXTERNAL METAL COVERING. WE WERE SHOWN AN EXAMPLE OF A LUG NUT THAT HAD THIS EXACT PROBLEM .WE WERE TOLD THAT , IF THE EXPANSION OCCURS, IT WOULD BE NEARLY IMPOSSIBLE TO REMOVE THE LUG NUT IN THE EVENT OF A FLAT TIRE. ADDITIONALLY, WE WERE TOLD THAT IF THE EXPANDED LUG NUT WERE TO BE REMOVED, IT WOULD PROBABLY NOT BE ABLE TO BE REPLACED ONTO THE WHEEL. FURTHER, WE WERE INFORMED THAT FORD HAS REPLACED THESE LUG NUTS UNDER THEIR TWO YEAR WARRANTEE PROGRAM, BUT FORD WOULD NOT REPLACE THEM UNDER A RECALL PROGRAM. THIS APPEARS TO BE A SAFETY ISSUE BASED UPON THE FACT THAT CORROSION/FAILURE OF LUG NUTS COULD RESULT IN THE POTENTIAL LOSS OF A WHEEL DURING NORMAL DRIVING CONDITIONS. WE BELIEVE THAT FORD SHOULD BE REQUIRED TO ISSUE A GENERAL RECALL IN ORDER TO REPLACE THESE ITEMS.

    Source: NHTSA WEB SITE
  • FORD POWER TRAIN
    - NEWNAN, GA

    I HAVE A 2008 FORD EDGE. I HAVE BEEN PUTTING UP WITH MANY ISSUES UNTIL THE LAST ONE I EXPERIENCED LAST YEAR. MY USUAL PROBLEMS HAVE BEEN WHEN ON AN INCLINE & TRYING TO GO FORWARD, THE CAR WILL GO BACKWARDS CAUSING YOU TO HAVE YOUR FOOT ON THE BRAKE AND THE GAS AT THE SAME TIME SO YOU WILL NOT HIT THE CAR BEHIND YOU. ALSO THE TRANSMISSION SHIFTS VERY HARD. WHEN DRIVING THE VEHICLE WILL JERK FOR NO APPARENT REASON. BUT THE LAST PROBLEM THAT CAUSED ME TO PARK THE VEHICLE WAS WHEN IT JUST STOPPED ACCELERATING IN THE MIDDLE OF TRAFFIC. I WAS FORTUNATE TO BE ABLE TO COAST TO A NEARBY PARKING LOT. I AM AFRAID TO DRIVE THIS VEHICLE NOW. I CANNOT AFFORD TO TAKE IT TO A DEALERSHIP TO HAVE REPAIRS RIGHT NOW.

    Source: NHTSA WEB SITE
  • FORD ENGINE & ENGINE COOLING
    - TUSKEGEE, AL

    I PURCHASED A 2015 FORD EDGE TITANIUM ON APRIL 23, 2015. AROUND FEBRUARY 2016, I BEGAN NOTICING AND HEARING THE VEHICLE MAKE A LOUD NOISE (RARING UP OF THE ENGINE} WHEN IN THE PARK POSITION OR WHEN DRIVING. THE NOISE APPEARS LOUDER WHEN IN THE PARK POSITION. I TOOK THE VEHICLE TO THE FORD DEALERSHIP WHERE I PURCHASED IT TO HAVE IT INSPECTED AND WAS INFORMED IT WAS NORMAL FOR THE VEHICLE TO DO THAT. THE NOISE BECAME WORSE SO I TOOK THE VEHICLE BACK AGAIN. ON MARCH 3, 2016, I WAS THEN INFORMED IT WAS THE COOLING FAN. THE COOLING FAN WAS SUPPOSEDLY REPLACED. HOWEVER, TODAY THE VEHICLE IS DOING THE SAME THING. TO HOPEFULLY GET A SOLUTION TO THIS PROBLEM I FILED A COMPLAINT WITH FORD MOTOR COMPANY. I WAS REFERRED TO THE PERSON OVER MY DISTRICT AND HAVE FOLLOWED THEIR RECOMMENDATIONS BUT STILL TO NO AVAIL. AFTER EVERY SERVICE VISIT I"M BEING TOLD THEY CAN'T FIND ANYTHING WRONG AND THAT THE NOISE IS NORMAL. I REQUESTED FOR A FORD TECHNICIAN TO COME OUT AND INSPECT THE VEHICLE ON JUNE 8, 2016. AS OF TODAY, JUNE 25, 2016, I AM STILL WAITING TO HAVE MY VEHICLE INSPECTED BY A FORD TECHNICIAN. I HAVE VIDEOS OF THE VEHICLE MAKING THE SAME NOISE BEFORE THE COOLING FAN WAS REPLACED AND AFTER IT WAS REPLACED. I HAVE ALSO SHARED BOTH VIDEOS WITH FORD AND THE DEALERSHIP'S SERVICE SUPERVISOR. I AM AFRAID EACH TIME I DRIVE THE VEHICLE BECAUSE I DON'T KNOW IF IT WILL BLOW UP OR NOT BECAUSE THE NOISE IS JUST THAT LOUD.

    Source: NHTSA WEB SITE
  • FORD SERVICE STEERING GEAR
    - READING, KS

    2012 F50 64000 MILES. POWER ASSIST STEERING FAULT INTERMITTENTLY COMES ON AND STEERING THE TRUCK IS VERY DIFFICULT

    Source: NHTSA WEB SITE
  • FORD POWER TRAIN
    - FAYETTEVILLE, NC

    I HAVE A 2008 FORD EDGE, THERE IS A BLIND SPOT WITH NO VISION BLIND BY THE PANEL ON THE DRIVER SIDE, WHEN I'M MAKING A LEFT TURN YOU CAN'T SEE ANYTHING ON THE ROAD. I HIT THE CURB AND IT BLEW OUT MY BACK TIRE AND I HAD TO REPLACE MY RIM. THE RIGHT DRIVER SIDE WHERE THE WIND SHIELD AND RIGHT DRIVER SIDE DOOR MEETS IS NO VISION AT ALL. THIS IS A HAZARD FOR MAKING LEFT TURNS. ALSO THE TRANSMISSION HAS SPEED ISSUES, WHEN DRIVING ALONG AT THE SPEED OF 20 TO 30 MILES INTO TRAFFIC THE TRANSMISSION SPEEDS GIVES OUT. I HAD TO PULL OF THE ROAD SEVERAL TIMES.

    Source: NHTSA WEB SITE
  • FORD POWER TRAIN
    - BELLFLOWER, CA

    THE TAC IS REVING BETWEEN 2ND AND 3RD GEAR. I AM BEING TOLD ITS THE TRANSMISSION AND IT WILL COST ME 5,000.00 TO FIX IT.

    Source: NHTSA WEB SITE
  • FORD POWER TRAIN
    - MURRIETA, CA

    THE DPS6 SELECT SHIFT TRANSMISSION IN MY 2014 FORD FIESTA SE EXHIBITS CONSTANT PROBLEMS. A LIST OF ISSUES INCLUDES RANDOM SHIFTING, CONSTANT NEUTRALIZATION OF THE TRANSMISSION, SHUDDERING AND LOSS OF POWER. THIS HAS PUT ME IN SEVERAL NEAR ACCIDENT SITUATIONS AND FORD HAS ACKNOWLEDGED THAT EVEN IF THEY "FIX" IT, THE PROBLEM WILL RETURN. I HAVE HAD 2 TCM RE PROGRAMMINGS, A NEW TCM INSTALLED AS WELL AS NEW CLUTCHES AND SEALS. THE PROBLEM PERSISTS AND IS GETTING WORSE.

    Source: NHTSA WEB SITE
  • FORD POWER TRAIN
    - SHELBYVILLE, TN

    WINDSTAR FORD 2002 TIRES THEY JUST KEEP GOING DOWN VERY QUICK NO HOLES HAD A BLOW OUT AN WRECKED INTO A TREE WITH THESE TIRES BAD TIRES ENDED UP SEAT BELT CUT MY NECK AN SEAT BELT CUT MY 1 YEAR OLDS TESTACLES

    Source: NHTSA WEB SITE