HYUNDAI Complaints

AFTER LEAVING 2013 SONATA PARKED FOR 3 HOURS CAR WOULD NOT GO OVER 5 MILES AN HOUR. AFTER INVESTIGATION BY HYUNDAI MECHANICS THEY FOUND THAT A PORTION OF ENGINE WIRING HARNESS HAD BEEN CHEWED THROUGH BY SOME KIND OF CRITTER. COME TO FIND OUT THE MATERIAL USED AS WIRING INSULATION IS SOY BASED THAT ATTRACTS CRITTERS. THIS COULD BE A SEVER SAFETY ISSUE THAT COULD LEAD TO ACCIDENTS, FIRES, OR WHAT EVER. *TR

THE NAV RADIO FREEZES UP. RESTARTS RANDOMLY OVER AND OVER. CAN STILL TUNE THE RADIO AND SOUND THROUGH STEERING WHEEL BUT CANNOT SEE ANYTHING ON THE NAV SCREEN. THIS HAPPENED A DAY AFTER THE CAR WAS PURCHASED. THE DEALER WAS CONTACTED AND SAID THAT THE WARRANTY WAS UP. WOULD REALLY LIKE TO GET THIS ISSUE FIXED, AS THIS IS WHY THE CAR WAS PURCHASED. FOR THE NAVIGATION FEATURE. *TR

I PURCHASED A NEW 2013 HYUNDAI AZERA. MY WIFE AND I WAS GIVEN A CLASS ON OUR NEW VEHICLE. THE DAY OF OUR PURCHASE MY WIFE AND I NOTICED THE BACK BUMPER WAS EVERY DIRTY, WE THOUGHT. THE BACK BUMPER WAS COVERED WITH BLACK CARBON THAT CAME FROM THE EXHAUST THAT ALSO HAD CARBON AS WELL INSIDE AND AROUND THE OUTSIDE TIPS. I CONTACTED THE DEALERSHIP WHERE WE PURCHASE THE CAR. THEY ASK WHAT GRADE GAS DID WE PUT IN THE CAR? I EXPLAIN THAT WE WOULD NOT PUT FUEL IN THE CAR AND THAT THEY FILLED THE CAR WITH FUEL. AND EXPLAINED THAT WE HAD JUST LEFT THE DEALERSHIP A FEW HOURS AGO. SERVICE ASKED US TO PUT 87 OCTANE IN THE NEXT TIME WE FILL UP. I CALLED HYUNDAI COMPANY AND THEY SAID TO USE 87 OCTANE FUEL AS WELL. I UNDERSTAND PUMP GAS HAS ADDITIVES THAT ARE ADDED TO GAS. I'VE ONLY SEEN THIS WITH GAS VEHICLES THAT ARE RUNNING BAD OR WITH PROBLEMS AND DIESEL ENGINES POWERED VEHICLES. DO U.S. DEPARTMENT OF TRANSPORTATION HAVE ANYTHING ON A HYUNDAI'S 2013 AZERA? *TR

THERE WAS A COLLISION WHICH INVOLVED SIGNIFICANT FRONT END DAMAGE TO A 2003 HYUNDAI TIBERON. THE SPEED AT IMPACT WAS 55MPH. THE DRIVER AIRBAG FAILED TO DEPLOY. *TR

2012 GENESIS R-SPEC: BLUETOOTH "UNPAIRS" OR DISCONNECTS FROM MY CELLPHONE AND REFUSES TO ALLOW ME TO RECONNECT. THIS TAKES MY ATTENTION OFF THE ROAD WHILE I FIDDLE WITH IT TO NO AVAIL. THE AGENCY WILL RECONNECT IT TO MY PHONE BUT THE CONNECTION DISAPPEARS WITHIN 2 DAYS. I'M CONCERNED FOR MY SAFETY AND THAT OF OTHERS WHILE I TRY TO RECONNECTED OR "PAIR" MY CELLPHONE. *TR

HEADLIGHTS ON LOW BEAM THE LIGHTS ONLY REACH OUT 65-75 FEET AND THEN THERE IS A SOLID DARK HORIZON LINE WITH NO LIGHT WHAT SO EVER ABOVE THIS LINE. AT HIGHWAY SPEED OF 65 MPH THIS LIGHTING DOSE NOT GIVE THE DRIVER ENOUGH TIME TO AVOID A PROBLEM. CONTACTED HYUNDAI AND THEY ARE NOT WILLING TO ADMIT TO THE PROBLEM OR DO ANYTHING ABOUT IT. AFTER RESEARCH THE SOLUTION IS TO ADD H I D LIGHTING TO THE CAR HYUNDAI SAY THAT IF IT IS INSTALLED THEY WILL NOT HORNER ANY FIX ANY REPAIR CLAIMS ON THE CAR. I DRIVE 100 MILES A DAY IN THE DARK AND THIS IS OUT AND OUT DANGEROUS. SOME THING NEEDS TO BE DONE ABOUT THIS A S A P. *TR

I BOUGHT A 2002 HYUNDAI ELANTRA GLS SEDAN BACK IN JULY 2005, HAD A BAD ACCIDENT A MONTH LATER. I'M NOW JUST FINDING OUT THERE IS SEVERAL RECALLS ON THESE CARS. ALL I KEEP HEARING IS SORRY NOT MY PROBLEM. I WAS NEVER NOTIFIED ABOUT THIS CAR BECAUSE FOR SOME REASON THE 17 DIGIT VIN NUMBER IS STILL IN OLD OWNERS NAME HOW CAN THIS BE. I BOUGHT THE CAR AND I HAVE THE TITLE TO THIS CAR. DO I NEED TO GET A LAWYER, I THINK I DO. BECAUSE I CAN'T GET ANY HELP FROM ANYONE. MY NAME IS[XXX] MY ADDRESS IS [XXX]. MY NUMBER IS [XXX]. MY EMAIL ADDRESS IS [XXX]. PLEASE HELP ME BECAUSE I DO NOT KNOW WHAT RIGHTS I HAVE . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

FROM: [email protected] SUBJECT: RE: HYUNDAI SONATA 2011 DATE: TUE, 6 MAR 2012 18:01:34 -0700 DEAR JAVIER RIVERA: THANK YOU FOR CONTACTING HYUNDAI MOTOR AMERICA. WE APPRECIATE THE OPPORTUNITY TO ASSIST YOU, BUT WE APOLOGIZE FOR THE CIRCUMSTANCES THAT PROMPTED YOUR CONTACT. WE WOULD LIKE TO REFER YOU TO YOUR SERVICING DEALERSHIP FOR THE DIAGNOSIS OF YOUR BATTERY CONCERN PRIOR TO ANY DECISIONS BEING MADE ABOUT A BUYBACK SITUATION. WE APOLOGIZE FOR ANY INCONVENIENCE THIS MAY CAUSE YOU BUT WE NEED ADDITIONAL INFORMATION REGARDING YOUR SITUATION TO REVIEW YOUR CASE FURTHER. ONCE YOU HAVE CONTACTED YOUR DEALERSHIP FOR THE REPAIR DETAILS, PLEASE CONTACT US WITH THE DEALERSHIP CONTACT INFORMATION THAT INCLUDES WHO IS WORKING WITH YOU AND WHAT THEY ARE OFFERING TO DO TO ADDRESS YOUR CONCERNS. WE HAVE DOCUMENTED YOUR COMMENTS. YOUR CASE NUMBER 4751061 CAN BE REFERENCED IF WE CAN PROVIDE FURTHER ASSISTANCE. THANK YOU FOR CONTACTING HYUNDAI MOTOR AMERICA. TO: [email protected] SENT: MON, 05 MAR 2012 20:55:27 -0700 SUBJECT: HYUNDAI SONATA 2011 TO WHOM IT MAY CONCERN, I AM THE OWNER OF A HYUNDAI SONATA HYBRID 2011. I RECENTLY BOUGHT THE CAR IN NOVEMBER 2011. I WAS VERY EXCITED OF BUYING MY FIRST HYBRID AND THE SIGNIFICANT SAVINGS IN GAS. I HAVE BEEN HAPPY WITH THE CAR, ALTHOUGH I HAVE REALIZED THAT THE SAVINGS IN GAS WERE GOOD IN THE BEGINNING, BUT HAVE DRAMATICALLY DECREASE LATELY. I THOUGHT IT WAS OUR DRIVING AND HAD NOT PAID TOO MUCH ATTENTION TO THIS UNTIL YESTERDAY WHEN THE FOLLOWING INCIDENT OCCURRED. YESTERDAY, SUNDAY MARCH 4, 2012, AROUND 9:00 AM ON OUR WAY TO CHURCH WITH THE ENTIRE FAMILY, WHILE MY SON, 15 YEARS OLD WITH A LEARNERS PERMIT. OUT OF THE BLUE THE CAR JERKED, STALLED AND COMPLETELY LOST POWER ON SOUTHWEST PARKWAY. MY SON, AN INEXPERIENCE DRIVER, TOTALLY PANIC AND ALMOST CRASHED INTO A PASSING CAR. THE CAR WAS TOWED TO THE DEALER, ROUND ROCK HYUNDAI IN TX. TODAY THE DEALER WAS UNABLE TO GIVE ADDITIONAL IN

I HAVE A 2008 HYUNDAI SONATA. THE SUN VISORS CONTINUE TO FALL DOWN OR SAG. I'VE HAD BOTH VISORS REPLACED WITHIN THE LAST YEAR AND HALF. LUCKILY, MY CAR WAS STILL UNDER WARRANTY. HOWEVER, THEY HAVE FAILED AGAIN SINCE THEN, AND NOW MY SONATA IS OUT OF WARRANTY (I HAVE EXCEEDED 60K MILES). MY RESEARCH SHOWS THAT THE VISOR TENSION ROD LOSES TENSION OVER TIME AND EVENTUALLY FAILS RESULTING IN VISOR SAG. OBVIOUSLY THIS IS AN ONGOING PROBLEM BECAUSE THE REPLACEMENT VISORS HAVEN'T BEEN RE-ENGINEERED, THIS ACCORDING TO A HYUNDAI REP. YOU DON'T HAVE TO BE A ROCKET SCIENTIST TO SEE THE HAZARD HERE -- THE VISOR CAN BLOCK THE DRIVER'S VIEW OR WORSE SCALP YOU IF IN AN ACCIDENT. WHAT DOES HYUNDAI DO? THEY CHECK YOUR WARRANTY STATUS AND REPLACE IT WITH SAME DEFECTIVE PART, OR WORSE, IF OUT OF WARRANTY, THEY OFFER TO SELL YOU A REPLACEMENT AT $85.00. REALLY!! THE DEALERSHIPS CLAIM NO RESPONSIBILITY AS DOES APPARENTLY THE HYUNDAI CORPORATION, WHICH SHOULD BE INVESTIGATED BY THE NHTSA FOR FAILURE TO ACKNOWLEDGE A RECALL. HOW MANY COMPLAINTS DOES IT TAKE? AND WHY ARE HYUNDAI CONSUMERS STUCK PAYING FOR A SAFETY DEFECT THAT IS UNAMBIGUOUSLY CLEAR? IF YOU DON?T BELIEVE ME, TALK TO ANY OWNER OF AN ?06, ?07, OR ?08 SONATA. THIS IS REALLY UPSETTING TO ME BECAUSE I THOUGHT HYUNDAI WAS DOING A GOOD JOB. NOW, I'M HAVING SECOND THOUGHTS. ISSUE A RECALL ALREADY!! THE P/N FOR THE RIGHT SIDE VISOR IS 85202 0A750QDQQH BY HYUNDAI AMERICA. I DON'T HAVE THE OPTION TO SELECT THAT UNDER THE EQUIPMENT TAB SO I POSTED IT HERE. *TT

I WAS RECENTLY IN A CAR ACCIDENT WHICH WAS MY FAULT, HOWEVER THE AIRBAG DID NOT GO OFF OR WAS NEVER THERE TO BEGIN WITH ( ITS A USED CAR). THE CRASH WAS HEAD ON AND THE AIRBAG MOST DEFINITELY SHOULD HAVE GONE OFF. *TR