MOPAR Complaints

View complaints related to MOPAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • MOPAR ELEC POWER STEERING GEAR
    - Washington, IL

    Electronic power steering gear went out. Verified at Ram dealership. This did not happen while driving down the road thank God. In driveway so no injuries caused from incident. This over $3,000 Repair should be covered under recall VB9/ NHTSA 19E-077????? Have dealership invoice for paid in full proof.

    Source: NHTSA WEB SITE
  • MOPAR ELEC POWER STEERING GEAR
    - Milwaukee , WI

    In my car service advancetrac service power steering. The wheel locked up and i wasn’t able to steer. A mechanic checked it out. No Nothing popped up until the day it stopped i got it fixed the mechanic said the rack & pinion need to be replaced and then a month later the same thing happened again. I been looking into the problem online and thousands of other people is having the same problem with their car and no one seems to know how it’s supposed to be fixed. Or what’s even causing it .

    Source: NHTSA WEB SITE
  • MOPAR P5007070
    - TUCSON, AZ

    JEEP LIBERTY WINDOW REGULATOR BRACKET FAILURE.I HAVE HAD THREE WINDOW REGULATOR BRACKET FAILURES ON MY 2005 JEEP LIBERTY MAKING THE WINDOW INOPERABLE. ONE OF THE FAILURES WAS WITHIN 60 DAYS OR REPLACEMENT. THERE IS NO POINT REPLACING THE EQUIPMENT IF IT BREAKS RIGHT AWAY. IT'S A VERY BAD DESIGN AND GOING OVER A BUMP CAN CAUSE HE WINDOW TO SUDDENLY CRASH DOWN, FORTUNATELY MINE DIDN'T BREAK. HOW IS THIS NOT A RECALL? I ONLY HAVE APPROXIMATELY 80,000 MILE SON MY JEEP.

    Source: NHTSA WEB SITE
  • MOPAR POWERTRAIN CONTROL MODULE
    - CINCINNATI, OH

    O2 OXYGEN SEOR FAILURE IN MY 2017 JEEP TRAIL HAWK AT 24,000 MILES. AS I WAS APPLYING THE BREAKS AT AN INTERSECTION THE CAR ENGINE LIKE WAS BLINKING AND THE ELECTRONIC POWER STEERING FAILURE LIGHT CAME ON. THE CAR STARTED TO SHUTTER, INCLUDING THE STEERING WHEEL. CAME BACK HOME, PARKED THE CAR AND CALLED CALLED JEEP ROAD SIDE ASSISTANCE. AT THE DEALERSHIP IT WAS CONFIRMED THE 02 OXYGEN SENSOR HAD FAILED. CAR UNDER WARRANTY, FIXED AT NO CHARGE. THIS WAS NOT THE FIRST TIME THE ENGINE LIGHT CAME ON BUT NEVER BLINKING. SPOKE WITH THE TECHNICIAN BEFORE LEAVING THE DEALERSHIP. HE TOLD ME IF IT HAPPENS AGAIN TURN OF THE IGNITION, WAIT SEVERAL MINUTES THEN START THE CAR AGAIN. SOMETIMES THAT'S ALL IT TAKES. IF THE ENGINE LIGHT IS NOT ON THEN IT'S SAFE TO CONTINUE DRIVING. ALSO, THE RIGHT FRONT SHOCK ABSORBER HAD TO BE REPLACED LAST YEAR. AGAIN, UNDER WARRANTY AND NO COST TO ME.

    Source: NHTSA WEB SITE
  • MOPAR 82209758
    - CHARLESTON, SC

    DEFECT: FAILURE OF THE FACTORY INSTALLED MOPAR/CHROME BUMPER IN AN IMPACT OF LESS THAN 5 MILES PER HOUR. 2011 JEEP WRANGLER WAS INVOLVED IN AN ACCIDENT WHEREIN THE FRONT RIGHT BUMPER IMPACTED INTO A FIXED OBJECT (FREE STANDING BRICK WALL). THE BUMPER, WHICH CONSISTS OF TWO CHROME WRAPPED TUBULAR DEVICES MOUNTED TO A CENTER HOLDING BRACKET, SUFFERED NEGLIBLE DAMAGE CONSISTING OF SHALLOW ABRATIONS ON THE TUBULAR DEVICE AND WITHOUT EVIDENCE OF DENTING OF SAID DEVICE. THE TUBULAR COMPONENT MOUNTS TO THE HOLDING BRACKET BY WAY OF BOLTS. THE MOUNTING BRACKET SHOWS NO SIGN OF DAMAGE HOWEVER THE TUBULAR COMPONENTS NOW MOVE FREELY BUT REMAIN MOUNTED TO THE BRACKET INDICATIVE OF DAMAGE TO THE HOLDING BOLTS OR THE INTERNAL NUT/SCREW SYSTEM INSIDE THE TUBULAR COMPONENTS. THE ACCIDENT OCCURRED IN A CONFINED SPACE OF A DRIVEWAY. THE LOCAL DEALER WAS CONTACTED AND EXAMINED THE BUMPER. THE LOCAL DEALER DID NOT BELIEVE THE BUMPER WAS DESIGNED TO BE "BREAK AWAY " IN A LOW SPEED/LESS THAN 5 MILE PER HR ACCIDENT. THE DEALER WAS ASKED TO CONTACT THE MANUFACTURE OF THE BUMPER TO DISCUSS THIS DEFECTIVE PART OR DESIGN FLAW. *TR

    Source: NHTSA WEB SITE
  • MOPAR 82209758
    - LIVONIA, MI

    LOSS OF BRAKING AFTER DRIVING THROUGH ABOUT 6 INCHES OF WATER. BRAKES MUST BE PUMPED TO TEMPORARILY RESTORE BRAKING. DEALER REPLACED MASTER CYLINDER BUT PROBLEM CONTINUES AFTER HEAVY SNOWS OR RAIN. *TR

    Source: NHTSA WEB SITE
  • MOPAR P5007069
    - EASTCHESTER, NY

    I AM WRITING TO COMPLAIN ABOUT BRAKE PADS AND ROTORS ON CHRYSLER TOWN AND COUNTRY MINIVANS. I WAS TOLD TODAY, 3/4/11 THAT I NEED ALL NEW BRAKES (ROTORS AND PADS ON MY 2009 TOWN AND COUNTRY MINIVAN.) THE VEHICLE HAS 14,500 MILES ON IT. I HAVE RESEARCHED THE VEHICLE AND FOUND ON EDMUNDS.COM THAT THERE ARE NUMEROUS COMPLAINTS REGARDING THIS VEHICLE AND ITS BRAKE SYSTEM. I AM GOING TO REPLACE THE PADS AND ROTORS BECAUSE I HAVE 5 KIDS AND THEIR SAFETY IS MORE IMPORTANT THAN THE COST . PLEASE TAKE THIS COMPLAINT SERIOUSLY. THANKYOU. *TR

    Source: NHTSA WEB SITE
  • MOPAR P5007069
    - UTICA, NY

    I BROUGHT MY 2007 DODGE GRAND CARAVAN TO A DEALERSHIP FOR AN INSPECTION. FRONT AND REAR BRAKES WERE REPLACED AND AN EGR VALVE WAS REPLACED IN ORDER FOR IT TO PASS INSPECTION. BEFORE THE REPAIRS WERE DONE I WAS GETTING APPROXIMATELY 20 MILES TO THE GALLON. THIS ALSO SHOWED UP ON THE INTERIOR ELECTRONIC INFORMATION CENTER. AFTER THE REPAIRS WERE DONE, MY INTERIOR ELECTRONIC INFO CENTER INDICATED I WAS GETTING APPROXIMATELY 10 MILES TO THE GALLON. I CONFIRMED THIS BY THE "OLD FASHION WAY" OF FILLING THE TANK AND DRIVING THEN FILLING IT AGAIN AND DIVIDING THE MILES BY THE NUMBER OF GALLONS. THIS CONFIRMED THAT I WAS GETTING APROX 10 MILES PER GALLON. I CALLED THE DEALERSHIP AND TO THIS DATE HAVE HAD NO RESPONSE. I'M ALSO CONTINUING TO KEEP TRACK OF THE MILEAGE AND AMOUNT OF FUEL I'M USING. THE SAME THING HAPPENED WITH MY WIFE'S DODGE JOURNEY. THE WEB SITE, WWW.FUELECONOMY.GOV SHOWS THAT I SHOULD BE GETTING APROX 20 MILES PER GALLON EVEN WITH THE NEW 10% ALCOHOL ADDITION AND THESE WERE THE APROX EPA STANDARDS WHEN THE VEHICLE WAS SOLD. I AM CONTINUING MY RESEARCH IN THIS MATTER TO BRING IT TO MY SATISFACTION. *TR

    Source: NHTSA WEB SITE
  • MOPAR 82209758
    - CA, CA

    HEATER A/C FOR 1999 JEEP GRAND CHEROKEE... FAILURE TO OPERATE, RIDICULOUS TO REPAIR. MAKES DRIVING IN COLD CLIMATES IMPOSSIBLE, DUE TO WINDOW FOGGING AND ICE BUILDUP. DAIMLER CHRYSLER SHOULD RECALL AND REPAIR ALL JEEPS FROM 1999-2004 WHO ARE ALL KNOWN TO HAVE THIS PROBLEM. THEY SHOULD NOT BE ALLOWED TO DISREGARD THE CUSTOMER COMPLAINTS, WITH REGARDS TO THIS. THIS WAS REPEATED YEAR AFTER YEAR, WITH NO EASY SOLUTION FOR CUSTOMERS TO REPAIR. AN EXCESSIVELY COSTLY AND NOT GUARANTEED PROCEDURE WHICH COULD CREATE MORE PROBLEMS, EVEN WHEN PROFESSIONALLY REPAIRED, THIS IS A SAFETY HAZARD FOR THOSE WHO MUST DRIVE IN COLD CLIMATES. *TR

    Source: NHTSA WEB SITE
  • MOPAR P5007069
    - MEDFORD, NY

    I WISH TO COMPLAIN ABOUT MY 2008 CHRYSLER TOWN AND COUNTRY'S CONSTANT BRAKE PROBLEMS. I HAVE BOTH FRONT AND REAR BRAKES FULLY REPLACED AT 30,000 MILE ONLY TO FAIL INSPECTION LESS THAN 12,000 MILES LATER THAT THE PADS AS WELL AS THE ROTORS NEED TO BE REPLACED AGAIN AT MY EXPENSE BECAUSE ALTHOUGH IT WAS UNDER 12,000 MILES(THE WARRANTY) I WAS 39 DAYS OVER 12 MONTHS. MY RESEARCH HAS SHOWN MULTIPLE COMPLAINT ON THIS VEHICLE FOR THIS EXACT PROBLEM RESULTING IS A PRORATED AUTHORIZED REIMBURSEMENT FROM CHRYSLER BACK IN JULY. THIS IS HAPPENING AGAIN AFTER THE "ONE TIME REIMBURSEMENT" AND THE DEALERSHIP WANTS OVER 400 FOR THE REPAIR OR THEY WILL NOT PASS THE INSPECTION. PLEASE LOOK INTO THIS AND THE 1000'S OF OTHER COMPLAINTS ABOUT THE TOWN AND COUNTRY 2008 FOR COSTLY CHEAP FACTORY AND REPLACEMENT BRAKES. A RECALL IS A MUST!!!!!!!!!!!!!!!!! *TR

    Source: NHTSA WEB SITE