NISSAN Complaints
View complaints related to NISSAN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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NISSAN PASSENGER AIRBAG- Spartanburg, SC
My2017 Toyota Corolla was Purchased at Dave Edward’s Certified Pre Owned Car Dealer in Spartanburg South Carolina in 2018 It has Multiple Recall Notices by Toyota USA on ILLEGAL FACTORY INSTALLED CHINESE AIR BAGS THAT SHOULD NOT HAVE BEEN IN TOYOTA USA AUTOMOBILES BY INFERIOR DESIGN AND POOR QUALITY ALARM FAILURE THIS SPARTANBURG TOYOTA DEALERSHIP IS INVOLVED IN A NATIONAL CRISIS OF AIR BAG ILLEGAL RECALL SAFETY ASSAULT ON CONSUMER CONFIDENCE KEITH C CUTLER OWNER OF 2017 TOYOTA COROLLA CAYENNE RED AUTOMOBILE
Source: NHTSA WEB SITE -
NISSAN DRIVER SIDE AIRBAG- Antioch, CA
My Car's Driver side air bag sign is on and took it to the Nissan dealer for diagnostic and was told the car seatback needs to be replaced as the airbag is not working. the technician was surprised that this part of the car needed replacement. this car has clean title no accidents and one owner. contacted nissan consumer affairs but they would not help in this issue. the component was never inspected just a diagnostic was done.
Source: NHTSA WEB SITE -
NISSAN PASSENGER AIRBAG- san diego, CA
EL EMBLEMA DE RESINA EN LA CUBIERTA DEL MÓDULO AIRBAG DEL CONDUCTOR EN LOS VEHÍCULOS AFECTADOS PUEDE TENER DURABILIDAD REDUCIDA DEBIDO A POSIBLES VARIACIONES EN EL PROCESO DE PRODUCCIÓN DEL PROVEEDOR. EN ESTA CONDICIÓN, CON EL TIEMPO, LOS POSTES DEL EMBLEMA PUEDEN DESARROLLAR GRIETAS, Y EL EMBLEMA Y LOS COMPONENTES DE RETENCIÓN PODRÍAN DESPRENDERSE EN CASO DE QUE SE DESPLIEGUE EL AIRBAG.
Source: NHTSA WEB SITE -
NISSAN LOWER LINK- ALBANY, GA
THE HEADLIGHTS AND EXTERIOR LIGHTS ARE EXTREEMELY DIM ON THIS VEHICLE. SAFETY HAZARD, ESPECIALLY AT NIGHT
Source: NHTSA WEB SITE -
NISSAN LOWER LINK- BRANDYWINE, MD
MY NAME IS [XXX]. MY EMAIL ADDRESS IS [XXX]. MY MOBILE NUMBER IS [XXX]. ON 7/28 AT APPROXIMATELY 8:45AM, WITHOUT WARNING AND/OR NO INDICATION, I EXPERIENCED A SUDDEN LOSS OF ACCELERATION ON MY 2012 NISSAN ROGUE. I WAS IN THE MIDDLE OF THE HIGHWAY ON THE NEW JERSEY TURNPIKE WITH CARS AND TRACTOR-TRAILERS PASSING BY AT SPEED LIMITS. I HAD ONLY BEEN DRIVING 45 MINS -TO AN HOUR. I HAD TO TRY TO NAVIGATE SAFETY ACROSS LANES TO THE SHOULDER BY DRIFTING. EVEN PRESSING THE GAS PEDAL DOWN TO THE FLOOR, THE CAR HAD ONLY LESS THAN 5 MILES ACCELERATION. ONCE ON THE SHOULDER, I CUT THE CAR OFF AND WAITED ON THE SHOULDER FOR ABOUT 30-40 MINUTES. AGAIN DANGEROUS SITUATION FOR THIS LOCATION. AFTER 40 MINS, I WAS ABLE TO MOVE THE VEHICLE AGAIN TO THE NEAREST EXIT WHICH THANKFULLY WAS LESS THAN A .25 AWAY BEFORE THE CAR LOST ACCELERATION AGAIN AND STARTED DRIFTING. UPON GETTING THE CAR TOWED TO NEAREST DEALERSHIP, I AM TOLD THAT THIS HAS BEEN A SAFETY CONCERN FOR CONSUMERS WITH THIS CAR MODEL AND THEY HAVE HAD TO PERFORM REPAIRS TO THIS CAR EXPERIENCING THIS PROBLEM AT HIGH TEMPERATURES. THIS WAS TRULY A VERY VERY SCARY SITUATION. BOTH MY SON AND MYSELF HAVE NISSAN CARS AND THIS IS HAPPENING TO THEIR CONSUMERS. THIS IS HORRIBLE AND A CONSUMER SAFETY CONCERN ISSUE AND SOMEONE HAS ALREADY LIKELY DIED OR WILL DIE DUE TO THIS FAILURE. I HAVE NEVER EXPERIENCED THIS WITH THIS VEHICLE. I HAVE NEVER HAD ANY WARNING AND OR WARNING LIGHTS TO SUCH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Source: NHTSA WEB SITE -
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NISSAN 999R5-AR000- SACRAMENTO, CA
MANY TIMES WHEN DRIVING ON INTERSTATES AT NIGHT, I SEE NEWER MODEL VEHICLES DRIVING OBLIVIOUSLY WITH ONLY THEIR DAYTIME RUNNING LIGHTS / LED LIGHTS ON. THERE ARE NO TAIL LIGHTS ON AT ALL, AND THIS IS EXTREMELY DANGEROUS. I'VE SEEN THIS IS A PARTICULAR PROBLEM WITH NISSAN MODELS, SUCH AS THE NISSAN ROGUE AND INFINITI Q30. THE DRIVER DOES NOT REALIZE THAT THEIR LIGHTS ARE OFF, AS THE DASH CLUSTER IS FULLY ILLUMINATED DESPITE THE HEADLIGHTS BEING "OFF". MY OWN VOLKSWAGEN PASSAT DOES NOT HAVE THIS PROBLEM - IF THE HEADLIGHTS ARE "OFF", THE DASH CLUSTER IS DARK, THEREFORE IT IS OBVIOUS TO THE DRIVER THAT THE HEADLIGHTS NEED TO BE TURNED ON. I'VE ALSO SEEN THIS AFFECTING OTHER CARS SUCH AS THE TOYOTA PRIUS AND FORD MUSTANG, BUT THE NISSANS ARE BY FAR THE MOST FREQUENT. ONCE I TOLD SOMEONE IN A PARKING LOT THAT HER TAIL LIGHTS WERE OFF AND SHE HAD NO IDEA - SHE WAS UNDER THE IMPRESSION THEY WERE AUTOMATIC DESPITE BEING SWITCHED "OFF" BECAUSE THERE WAS ILLUMINATION AHEAD OF THE VEHICLE, AND THE DASH CLUSTER WAS ILLUMINATED. I HOPE THAT NHSTA WILL TAKE THIS CONCERN SERIOUSLY AS I AM SURE THIS DESIGN FLAW IS RESPONSIBLE FOR A NUMBER OF ACCIDENTS. THANK YOU.
Source: NHTSA WEB SITE -
NISSAN 999R5-AR000- KENOSHA, WI
I WAS DRIVING HOME FROM WORK ABOUT 07:30AM CT. I WAS ON THE INTERSTATE AND HEAR A VERY LOUD BANG AND HEAR GLASS. I THOUGHT SOMEONE HIT ME BUT DIDN'T FEEL ANYTHING. LOOKED IN MY MIRRORS, CARS GOING BY ME AND REALIZED I WAS NOT HIT. THEN I THOUGHT SOMEONE SHOT MY CAR. I CONTINUED TO HEAR GLASS BUT DIDN'T UNDERSTAND WHERE IT WAS COMING FROM. VERY SHAKEN UP NOT UNDERSTANDING WHAT WAS HAPPENING. I PULLED OFF ON THE NEXT EXIT AND FOUND MY SUNROOF HAD EXPLODED. THE GLASS FLYING OUT (HWY SPEED) CAUSED DAMAGE TO THE PAINT ON THE ROOF AND TRUNK OF MY CAR. I CALLED NISSAN DEALER WHO SUGGESTED I CALL CORPORATE. CORPORATE SAID TO BRING CAR TO DEALER. DEALER CHECKED VENTS SAID THEY WERE CLEAR. SERVICE MANAGER AS WELL AS A COUPLE SERVICE PEOPLE CAME OUT TO TALK TO ME AND TOLD ME THIS IS DEFINATELY A NISSAN DEFECT AND THE SUNROOF AND PAINT WOULD BE COVERED. AFTER A FEW DAYS WITH NO WORD I WENT TO THE DEALER (THEY DID GIVE ME A COURTESY VEHICLE). WHEN I WENT TO CHECK ON MY CAR THE SERVICE MANAGER SAID THE SUNROOF WAS IN. I AGAIN TOLD HIM I NEED TO KNOW IF ALL INCLUDING PAINT IS COVERED. I HAD OPENED A CLAIM WITH MY INSURANCE BEFORE I CALLED NISSAN AND I DID NOT CLOSE THAT CLAIM UNTIL I KNOW WHAT WAS GOING ON. NISSAN WENT AHEAD AND PUT IN THE SUNROOF. TOLD ME AGAIN PAINT WOULD BE COVERED. TWICE THEY SAID IT WAS DONE. TWICE REFUSED BECAUSE PAINT WAS NOT TOUCHED. NISSAN DEALER THEN SAID THAT NISSAN WILL PAY $1000 TOWARDS THE $1230 SUNROOF AND WILL NOT COVER PAINT. CALLED CORPORATE BACK WHO SENT TO REGIONAL CONSUMER AFFAIRS WHO DENIED ANY CLAIM WITH MY CAR. I HAD TO PAY THE $230 AND BRING TO AUTOBODY SHOP FOR PAINT REPAIR. WITH ANOTHER DEDUCTIBLE. NO CAR NOW FOR 3 WEEKS.
Source: NHTSA WEB SITE -
NISSAN LOWER LINK- ADISON, TX
L02D PROJECT ALSO KNOWN AS NEW VERSA, WAS REALEASED TO THE MARKET WITH A LOT OF CONCERNS, THERE HAVE BEEN A LOT OF CAMPAIGNS @ LOGISTICS BUT PLANT IS NOT RISING THE HAND TO RECALL UNITS ALREADY SOLD TO CUSTOMER, SOME OF THIS CONCERNS ARE IMPORTANT A ISSUES. THE MOST IMPORTAT FOR ME AND WHAT WORRIES ME IS FR STRUT LOW TORQUE, SOME UNITS WERE DETECTED WITH 6 NEWOTON TORQ. WE SAW A REPORT WERE DEALER STATES THAT IN A BUMP FR STRUT JUMP OUT OF HOOD AND IT EVEN BROKE WINDSHIELD, I'M WORRIED FOR OTHER CUSTOMERS BECAUSE THIS CONCERN WAS DETECTED AFTER 17K UNITS, AND A LOT OF UNITS WERE SOLD IN USA. I CAME TO USA AND THEY LIE TO EVERYONE (JR MGR AND ABOVE, EVEN PLANT DIRECTOR KNOWS ABOUT THIS PROBLEM), BECAUSE THEY SAID THAT THIS WAS GOING TO BE 1ST RECALL AND WHAT A SURPRISE THAT VERSA HAS 0 RECALLS. THE ROOT CAUSE IS THAT THEY DO TORQ WITH UNIT ON DOLLY, AND R&D RECOMMENDATION ALWAYS HAVE BEEN TO APPLY IT WITH WHEELS ON FLOOR. AS L02D COWL TOP AVOIDS YOU FROM APPLYNG THIS TORQUE THEY DECIDED TO JUS`T DON DO IT, EVERY OTHER MODEL IS CONFIRMED BY QA AT FINAL LINE. IF YOU LOOK FORWARD HOW KPIS WERE REACHED, AND YOU CHECK ALL DEFECTS ON SYSTEM INSPECT, YOU WILL FIND SOME STATIONS NAMED SHOKIRYUDO THAT ARE INSPECT STATIONS WHERE DEFECTS ARE DECLARED JUST TO BE REMOVED FROM KPI REPORTS. SO THIS IS WHY VERSA HAS SUCH A GOOD PERFORMANCE, BECAUSE HIDDEN INDICATORS. MOST OF THIS DEFECTS ARE IMPORTANT A OR B AND NO ONE DOES A COUNTERMEASURE. THIS CONCERN WAS REPORTED ON EVERY MILESTONE MEETING, BUT PROJECT LEADERS AND QA JR MGR AND ABOVE EVEN SUBDIRECTOR LOOK TO OTHER SIDE AND GAVE THE JUDGMENT OK. I'M AFRAID BY DOING THIS AN LOOSING MY JOB, BUT I LOVE NISSAN AND MY PEACE OF MIND AND I'M MORE AFRAID BY NOT DOING THIS AND FINDING THAT SOME CUSTOMER HAD SOME SERIOUS INCIDENT AND SALES GOES DOWN JUST BECAUSE I DID`'T REPORT IT,
Source: NHTSA WEB SITE -
NISSAN LOWER LINK- MELBOURNE , FL
MY 2013 NISSAN ALTIMA SV TRANSMISSION SHUTTERED WHILE ON THE HIGHWAY. I WAS IN BUSY TRAFFIC AND ALMOST CAUSE AN ACCIDENT. NISSAN SHOULD BE ASHAMED OF THEIRSELVES....MAKING A VEHICLE WITH A TRANSMISSION LIKE THIS. AND THEY KNOW THE TRANSMISSION IS MOST IMPORTANT PART OF THE VEHICLE.
Source: NHTSA WEB SITE -
NISSAN 999R5-AR000- PUYALLUP, WA
WHILE DRIVING MY 2009 NISSAN MURANO APPROXIMATELY 60 MPH ON I-5 FROM PORTLAND, OR TO MY HOME IN WASHINGTON THE FRONT PART OF MY SUNROOF SHATTERED FOR NO APPARENT REASON. THERE WAS AN EXPLOSIVE SOUND BEFORE SHARDS OF GLASS RAINED DOWN ON THE INSIDE OF MY CAR. MY SUNROOF WAS CLOSED AT THE TIME BUT THE SHADE PART WAS OPEN. SOME OF THE SHARDS MEASURED APPROXIMATELY 6 INCHES IN LENGTH. IT WAS A NICE SUNNY DAY OUT AND THE APPROXIMATE TIME OF THE INCIDENT WAS 6:00 PM. THERE WERE NO OVERPASSES IN THE VICINITY WHERE THE INCIDENT OCCURRED. I WAS NOT TRAVELING NEAR ANY DUMP TRUCKS OR OTHER VEHICLES THAT WAS CARRYING ANY CARGO. I COULD FIND NO EVIDENCE OF FLYING DEBRIS TO CAUSE THE GLASS TO SHATTER. I HAVE CONTACTED NISSAN DEALERSHIP IN MY AREA AND WAS QUOTED A PRICE OF $1,311.00 PLUS TAXES TO REPLACE THE SHATTERED GLASS. FORTUNATELY, I WAS THE ONLY PERSON IN THE VEHICLE AT THE TIME AND WAS ABLE TO GET OVER FROM THE 2ND LANE TO THE SIDE OF THE ROAD TO DEAL WITH THE LARGE AMOUNTS OF SHATTERED GLASS THAT WAS FOUND IN BOTH THE FRONT AND BACK SEATS OF MY CAR. IT WAS A VERY UNNERVING SITUATION TO BE IN AND I DID LOOK TO IF SEE ANY OTHER DRIVERS IN THE AREA APPEARED TO BE EFFECTED BY MY SUNROOF SHATTERING. I DID NOT SEE EVIDENCE THAT ANY OTHER DRIVERS WERE EFFECTED BY MY SUNROOF SHATTERING. I DID TAKE SEVERAL PHOTOS OF THE SHATTERED GLASS FOR MY RECORDS. I HAVE KEPT LARGER FRAGMENTS OF THE SHATTERED GLASS FOR EVIDENTIARY PURPOSES BECAUSE I WILL BE SENDING A DEMAND LETTER TO NISSAN TO COVER THE COST BASED ON PREVIOUS REPORTS I HAVE JUST NOW FOUND OUT ABOUT. I DON'T FEEL MY MURANO IS SAFE TO DRIVE KNOWING THAT THE SUNROOF MAY EXPLODE AGAIN FOR NO APPARENT REASON. MY CAR IS FINANCED AND I HAVE 3 YEARS LEFT ON THE LOAN SO I'M NOT ABLE TO TRADE IT IN FOR ANOTHER VEHICLE AT THIS TIME. I WILL BE DRIVING WITH THE SHADE DRAWN ON MY SUNROOF SO I DON'T HAVE SHARDS OF GLASS RAINING DOWN ON ME AGAIN. THAT DEFEATS THE PURPOSE OF HAVING A SUNROOF BUT I MUST PUT SAFETY FIRST.
Source: NHTSA WEB SITE