NISSAN Complaints

View complaints related to NISSAN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • NISSAN LOWER LINK
    - QUINCY, FL

    TRANSMISSION AND COOLANT SYSTEM (POWER TRAIN) DEFECT,MALFUNCTION, AND NISSAN IS VERY MUCH AWARE OF IT. SUVS BROKEN DOWN AND IT UP TO 10.000 TO FIX IT AND STILL SELLING THEM TO THE PEOPLE KNOWING ALL A LONG ITS GOING TO HAPPEN AT THE TIME DUE.

    Source: NHTSA WEB SITE
  • NISSAN LOWER LINK
    - TUCSON, AZ

    THE FUEL GAUGE ON MY 2007 NISSAN XTERRA IS INACCURATE AND NOT RELIABLE. THE OBD-II ERROR CODE INDICATES THE FAULT IS WITH THE FUEL LEVEL SENDER UNIT. SYMPTOMS INCLUDE "CHECK ENGINE" LIGHT (MIL) ILLUMINATED MOST OF THE TIME, FUEL GAUGE SHOWS EMPTY IMMEDIATELY AFTER FILLING TANK, AND REMAINS THERE FOR AT LEAST TWO DAYS BEFORE SLOWING RISING TO INDICATE APPROXIMATE FUEL LEVEL. BECAUSE IT IS APPROXIMATE, I CANNOT RELY ON THE FUEL GAUGE TO INDICATE WHEN THE TANK NEEDS TO BE REFILLED. THERE WAS NO SPECIFIC EVENT LEADING TO THIS FAILURE; IT HAPPENED ONE DAY AFTER FILLING MY TANK WITH REGULAR UNLEADED GASOLINE, AND HAS PERSISTED THROUGH AT LEAST SIX TANKS FULL OF GAS.. AND I DRIVE ONLY 25 MILES PER DAY, FIVE DAYS PER WEEK.

    Source: NHTSA WEB SITE
  • NISSAN 999R5-AR000
    - HOUSTON, TX

    BACKUP CAMERA IMAGE NOT CLEAR, 7" SCREEN (WITH NAVIGATION- 2015 NISSAN ALTIMA 2.5 SL) IS NOT CLEAR ENOUGH TO SAFELY SEE WHAT IS BEHIND THE CAR. THE CAMERA AND HEAD UNIT (DISPLAY, STEREO) HAVE BOTH BEEN REPLACED - NO CHANGE. MY GUESS IS THAT THE RESOLUTION IS NOT MATCHED TO THE DISPLAY SIZE, AS THE IMAGE IN THE 5" (NON NAV) IS OK; AND THERE ARE NO SETTINGS TO CHANGE.

    Source: NHTSA WEB SITE
  • NISSAN LOWER LINK
    - EDINBURG, TX

    THE SUNROOF ON MY 2010 NISSAN MURANO EXPLODED AS I WAS DRIVING DOWN A BUSY ROAD THIS PAST MONDAY. I HAVE BEEN CALLING AND SPEAKING WITH ALIZE, WHO REFUSED TO GIVE ME HER LAST NAME OR EMPLOYEE ID. HER PHONE NUMBER IS 615-725-7000 AND SHE SD SHE COULD NOT DO ANYTHING TO HELP ME OUT AND NISSAN CANNOT HELP ME WITH ANY EXPENSES, SINCE MY CAR IS OUT OF WARRANTY. I CALLED MY INSURANCE AND THEY ARE THE ONES THAT ADVISED ME TO CALL NISSAN BECAUSE IT IS AN MUNUFACTURING DEFECT!!!! I DONT UNDERSTAND WHY THESE CARS ARE STILL BEING SOLD IF YOU KNOW THAT THERE ARE DEFECIVE PARTS ON CAR... THE EXPLOSION SOUNDED LIKE A GUNSHOOT, MY 5 YR. OLD AND I WERE TERRIFFED!!! WE COULD HAVE BEEN IN A ACCIDENT, WE COULD OF DIED! I EVEN HAD TO PULL MY CAR OVER FOR A FEW MINUTES JUST TO PULL MYSELF TOGETHER.... ANYWAYS I AM EXTREMELY DISSAPPOINTED IN NISSAN NOT WANTING TO HELP ME COVER THESE EXPENSES. IVE BEEN RESEARCHING ONLINE AND I HAVE READ HUNDREDS OF CASES JUST LIKE MINE, THIS IS OBVOUSLY AN ONGOING ISSUE, WHY HASNT IT BEEN FIXED?! I HAVE BEEN WITHOUT A CAR FOR OVER A WEEK ALREADY. I TOOK MY CAR TO NISSAN DEALERSHIP AND THEY DIDNT EVEN LOOK AT MY CAR, THEY ALSO ADVISED ME TO CALL NISSAN. ITS LIKE EVERYONE KNOWS ABOUT THIS DEFECT BUT NOONE WANT TO HELP. ALL I WANT IS MY CAR TO BE FIXED!!!!! ITS A $1500 EXPENSE, WHICH IS SOMETHING I CANNOT AFFORD RIGHT NOW. I REALLY HOPE SOMEONE READS THIS MESSAGE AND HELPS ME OUT, I NEED A CAR SO I CAN GET TO WORK, SO I CAN TAKE MY DAUGHTER TO SCHOOL. I DONT WANT TO TAKE THIS CASE ANYFURTHER BUT I AM WILLING TO KEEP PUSHING UNTILL SOMEONE HEARS ME. I COULD OF KILLED MYSELF, GOT IN AN ACCIDENT, KILLED SOMENE ELSE, HEARING THAT TERRIFYING NOISE ABOVE MY HEAD WHILE I WAS DRIVING WAS ONE OF THE SCARIES THINGS I EVER EXPERIENCED. I AM EXTREMLEY DISSAPPOINED IN NISSAN NOT WANTING TO TAKE RESPONSIBILTY, I THINK YOU SHOULD ATLEASE HELP COVER EXENSES FOR REPAIR AND RENTAL CAR SO I WONT LOSE MY JOB! AND THIS EQUIPMENT WAS NOT INSTALLED AFTER PURCHASE

    Source: NHTSA WEB SITE
  • NISSAN 999R5-AR000
    - UNION CITY, NJ

    I PURCHASE A NISSAN ALTIMA 2007 & IN 2013 I HAD TO CHANGE THE VEHICLE CVT TRANSMISSION. IT SUCKS AS THE VEHICLE JUST STOP WORKING. I HAD TO PAY ALL THE EXPENSES OUT OF POCKET. I READ SO MANY OTHER CONSUMERS WITH THE SAME PROBLEM. THIS NEEDS TO BE RECTIFIED AS NISSAN COMPANY CAN NOT GET AWAY WITH THIS.

    Source: NHTSA WEB SITE
  • NISSAN 999R5-AR000
    - CHICAGO, IL

    2010 NISSAN MURANO SL/LE GRINDING NOISE COMING FROM OPENING AND CLOSING SUNROOF. TOOK TO MECHANIC FOR INSPECTION. REMOVED HEAD LINER AND CONCLUDED THE CABLE IS BINDING. TO REPAIR THIS PROBLEM SINCE THE CABLE IS NOT A REPLACEMENT PART I WAS TOLD WOULD HAVE TO REPLACE THE TRACK ASSEMBLY. THIS IS APPROXIMATELY A $4000.00 PART PLUS TAX AND LABOR. DOESN'T MAKE SENSE TO ME THAT LIVING IN CHICAGO AND ONLY BEING ABLE TO OPEN SUNROOF MAYBE 6 MONTHS OUT OF A YEAR AND ONLY PUSHING A BUTTON TO OPEN AND CLOSE THAT A PART SHOULD NOT BE AVAILABLE TO REPAIR AT A REASONABLE PRICE. VERY UPSET THAT NISSAN WAS VERY UNCOOPERATIVE AND TOLD ME TO SPEND MORE MONEY TO HAVE A NISSAN DEALER INSPECT, AT MY EXPENSE AGAIN, AND THEN THEY WOULD REVIEW THAT ESTIMATE. THEN SHE TOLD ME WOULD PROBABLY BE UNLIKELY THAT THEY WOULD CHANGE THEIR DECISION AND IT WOULD COST ME EVEN MORE MONEY. THEY CERTAINLY LOST ME AS A CUSTOMER.

    Source: NHTSA WEB SITE
  • NISSAN LOWER LINK
    - LITHONIA, GA

    I PURCHASED MY USED NISSAN ARMADA IN 04/14. BEFORE I MADE MY FIRST CAR PAYMENT, THE HEAT AND DEFROST COMPLETELY STOPPED WORKING. I RETURNED THE VEHICLE TO NALLEY TOYOTA STONECREST WHERE I PURCHASED THE VEHICLE. NALLEY NISSAN STONECREST TOOK MY VEHICLE TO NALLEY NISSAN DECATUR FOR REPAIRS THAT I HAD TO PAY $300-$400 FOR. AFTER ABOUT 2 DAYS OR SO MY VEHICLE WAS COMPLETED. THE HEAT AND THE DEFROST SEEMED TO BE WORKING FINE FOR ABOUT A MONTH. THEN THE HEAT AND DEFROST BEGAN MALFUNCTIONING AGAIN, VERY INTERMITTENTLY. I CALLED NALLEY NISSAN DECATUR TO SCHEDULE A APPOINTMENT. HOWEVER, EVERY TIME I RETURNED THE VEHICLE THE HEAT AND DEFROST WOULD BE WORKING. CURRENTLY, MY VEHICLE IS BACK IN THE SAME POSITION FROM WHICH IT STARTED. NO HEAT, NO DEFROST. ON 07/27/2015, I RETURNED MY VEHICLE TO NALLEY NISSAN DECATUR FOR THE SAME ISSUE THAT HAD SUPPOSEDLY BEEN FIXED LAST YEAR. AFTER 4 HOURS OF WAITING. THE SERVICE ADVISOR SEEMED TO THINK THAT PROBLEM WAS SOMETHING DIFFERENT FROM THE LAST FIX, WHICH OF COURSE COST MORE MONEY TO FIX. TODAY, I TOOK MY VEHICLE TO MY PERSONAL MECHANIC. AFTER AND STRENUOUS DIAGNOSTIC. HE DETERMINED THAT IT WAS THE SAME PROBLEM THAT NALLEY NISSAN DECATUR, SUPPOSEDLY FIX THE FIRST TIME (BLEND ACTUATOR DOORS). NOW, MY PROBLEM IS WHEN I AM DRIVING ON A HUMID DAY OR AT NIGHT THE WINDOWS FOG UP, (ESPECIALLY AT NIGHT). BECAUSE THERE IS NO DEFROST THE WINDOWS CAN BE CLEARED UP. AT 90 DEGREES THERE IS ONLY COLD AIR BLOWING ON THE WIND SHIELD, WHICH ADDS FROST TO THE WINDOWS , MAKING IT HARD TO SEE. THE SAME DISTORTION HAPPENS WHEN DRIVING AT NIGHT AND THE ONCOMING TRAFFIC'S LIGHTS INTERFERE WITH ABILITY TO SEE THE ROAD. I AM TEMPORARILY BLINDED UNTIL THE OTHER VEHICLE PASSES. THIS IN ITSELF IS A SAFETY HAZZARD. NOT ONLY IS MY LIFE IN JEOPARDY, BUT THE LIVES OF MY FAMILY. THE COLD SEASON IS APPROACHING QUICKLY AND I DON'T WANT TO BE WITHOUT HEAT OR DEFROST. MY MECHANIC INFORMED OF THE COST BEING AROUND $1500 JUST FOR THE LABOR. WOW...

    Source: NHTSA WEB SITE
  • NISSAN LOWER LINK
    - TEXAS, TX

    PLEASE SEE THE ATTACHED DOCUMENTATION IN REGARDS TO MY MAINTENANCE REPORTS FROM BAKER NISSAN (19630 NORTHWEST FWY, HOUSTON, TX 77065 (281) 890-5656) AND TOM PEACOCK NISSAN (15300 NORTH FWY, HOUSTON, TX 77090 (281) 821-4000). MY CAR HAS ALSO BEEN SERVICED BY MOSSY NISSAN (12150 KATY FWY, HOUSTON, TX 77079 (281) 589-5300) IN THE PAST. THIS CAR HAS GIVEN ME NUMEROUS PROBLEMS AND I DO NOT FEEL SAFE DRIVING IT. TRANSMISSION HAS FAILED TWICE (REPLACED THE FIRST TIME AT BAKER NISSAN NORTH AND THE SECOND TIME AT TOM PEACOCK NISSAN) PICKED UP VEHICLE ON THURSDAY, AUGUST 6TH FROM TOM PEACOCK NISSAN. THEY REPLACED THE TRANSMISSION FOR THE 2ND TIME. AC ISSUES - BLOWING HOT AIR THEN COOL AIR. DROPPED MY CAR OFF AT BAKER NISSAN TO RUN DIAGNOSTIC TEST. STEERING WHEEL IS HARD TO TURN - NOTICED THIS ISSUE YESTERDAY EVENING AND THIS MORNING. STARTED HAVING THIS ISSUE AFTER I PICKED MY VEHICLE UP FROM TOM PEACOCK NISSAN. I PURCHASED THIS CAR BRAND NEW AND IT SHOULD NOT BE EXPERIENCING ALL THIS ISSUES.

    Source: NHTSA WEB SITE
  • NISSAN 999R5-AR000
    - CALIFORNIA, CA

    I PAID $711.47 FOR GARDENA NISSAN TO REPAIR MY CAR. THEY FIXED THE HARNESS-SUB AND SWITCH ASSY-STOP. IN LESS THAN A WEEK I GET STRANDED AGAIN AND HAD TO GET MY CAR TOWED BACK TO THE DEALER. AND THIS TIME THEY CHARGED ME $825.35 FOR STEERING LOCK. IT'S SO UNFAIR THAT I HAD TO PAY MORE WHEN THEY SHOULD HAD FIXED ALL THE ISSUES SINCE THE FIRST TIME...AND WHAT A COINCIDENCE THE WARRANTY HAD EXPIRED FOR THAT PROBLREM. WHAT A SCAM!!!

    Source: NHTSA WEB SITE
  • NISSAN LOWER LINK
    - ODENTON, MD

    DRIVING ON A CLEAR DAY (50DEGREES) ON SATURDAY APRIL 25TH, MY 2012 NISSAN MURANO'S SUNROOF EXPLODED. THE GLASS WAS PROTRUDING OUTWARD, AS IF IT EXPLODED FROM THE INSIDE OUT. THERE WAS SHARDS OF GLASS EVERYWHERE AND LUCKILY THERE WERE NO ONCOMING CARS BECAUSE THE SOUND IT MADE INSIDE THE CAR WHEN IT HAPPENED CAUSED ME TO SWERVE A LITTLE. *TR

    Source: NHTSA WEB SITE