BRIDGESTONE DUELER TIRES Complaints
View complaints related to BRIDGESTONE DUELER TIRES. The complaints found here are submitted by actual consumers with first hand experience. There are more than 340 complaints submitted for the BRIDGESTONE DUELER TIRES. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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BRIDGESTONE DUELER H/L 683 TIRES- SARASOTA, FL
TL*THE CONTACT OWNS A 2004 LEXUS RX330. THE VEHICLE HAS BRIDGESTONE DUELER H/L 683 TIRES, SIZE P265/70R15. AFTER PLACING AIR IN THE TIRES, THE CONTACT DROVE FOR 42 MILES. HE REACHED HIS DESTINATION AND NOTICED THAT THE REAR DRIVER'S SIDE TIRE HAD THREE GRAPEFRUIT-SIZED KNOTS ON THE OUTSIDE OF THE TIRE. AAA ARRIVED AND DEFLATED THE TIRE AND NOTICED THAT THE TREAD WAS SEPARATING FROM THE TIRE. THE CURRENT AND FAILURE MILEAGES WERE 95,042. UPDATED 11/07/08 *BF UPDATED 11/13/08. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
BRIDGESTONE DUELER A/T 693 TIRES- FORT WAYNE, IN
TL*THE CONTACT OWNS A 2006 CHEVROLET SILVERADO 1500. THE VEHICLE HAS BRIDGESTONE DUELER A/T 693 TIRES, SIZE P265/70R17. THE TIRES WERE PURCHASED NEW WHEN THE VEHICLE HAD 25,000 MILES. THE TREAD BEGAN TO WEAR IN AN UNUSUAL MANNER IN THE CENTER OF ALL FOUR TIRES. THE CONTACT CHECKED THE TIRE PRESSURE ON A REGULAR BASIS, BUT THE CENTER OF ALL FOUR TIRES CONTINUED TO WEAR UNNATURALLY. NEITHER THE VEHICLE MANUFACTURER NOR THE TIRE MANUFACTURER WERE NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 04T018000 (TIRES:TREAD/BELT). THE DOT NUMBER AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE WAS 42,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
BRIDGESTONE DUELER 684 TIRES- TEMPLE, TX
TL*THE CONTACT OWNS A 1998 ISUZU TROOPER. THE VEHICLE HAS ORIGINAL BRIDGESTONE DUELER 684 TIRES. WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO RIDE AS IF THE TIRES WERE UNBALANCED. THE CONTACT ATTEMPTED TO FIND A SAFE PLACE TO PULL OVER AND NOTICED THAT THE TREAD COMPLETELY SEPARATED FROM THE FRONT DRIVER SIDE TIRE. THERE WAS NO BLOW OUT. THE CONTACT DID NOT DRIVE OVER ANY POTHOLES. THE VIN AND TIRE SIZE WERE UNKNOWN. THE FAILURE MILEAGE WAS 119,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
BRIDGESTONE DUELER H/L 683 TIRES- GREENVILLE, NC
FOLLOWING FIRESTONE TIRE JUST EXPLODED WHEN VEHICLE WAS IN PARKED CONDITION. IT HAPPENED ON THURSDAY, 06/26/08 IN GREENVILLE,NC, 27834. TIRE DETAILS: DUELER H/T P205/70/R15 DOT: EMYT JMJ1601 IF YOU NEED THE EXPLODED TIRE PLEASE CONTACT ME . I CONTACTED FIRESTORE BUT THEIR IS NO RESPONSE. *TR
Source: NHTSA WEB SITE -
BRIDGESTONE DUELER A/T 693 TIRES- INYOKERN, CA
TREAD SEPARATION ON LEFT FRONT TIRE, RUINED WHEEL. AFTER INSTALLING SPARE TIRE AND DRIVING 12 MORE MILES. TREAD SEPARATION ON RIGHT FRONT TIRE. BOTH TIMES TIRES BLEW OUT, CAUSING DAMAGE TO VEHICLE. *TR
Source: NHTSA WEB SITE -
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BRIDGESTONE DUELER APT III TIRES- WHITE PLAINS, MD
I HAVE HAD 2 OF THESE TIRES BLOW OUT ON ME. THE FIRST HAPPENED ABOUT 3 WEEKS AGO WHEN THE VEHICLE WAS SITTING IN MY DRIVEWAY. HEARD A LOUD BOOM AT 10 MINUTES TO MIDNIGHT. WENT OUTSIDE AND FOUND A GASH IN THE TIRE ON THE SIDE WALL ABOUT 5 TO 6 INCHES LONG. I HAD THOUGH SOME ONE HAD SLASHED THE TIRE BUT THE POLICE OFFICER SAID THAT THE TIRE BLEW OUT FROM THE INSIDE. THIS TIRE WAS ON THE RIGHT FRONT OF THE 99 FORD RANGER PICK UP. I HAD IT REPLACED WITH THE SAME TIRE BRAND AND MODEL. THE SECOND TIRE BLEW OUT 6/24 WHILE I WAS DRIVING AT 65 MPH ON INTERSTATE 81. THIS WAS THE LEFT FRONT TIRE. THE SIDE WALL HAS COMPLETELY SEPARATED FROM THE TREAD. IT LOOKS LIKE THE SEPARATION STARTS RIGHT ABOVE THE RAISED WHITE LETTERING. ONE OF THE OTHER 2 ORIGINAL TIRES HAS SOME OF THE WHITE BEGINNING TO SHOW ABOVE THE WHITE LETTERING. THE TIRE THAT WAS REPLACED 3 WEEKS AGO IS ALSO BEGINNING TO HAVE SOME OF THE WHITE THAT IS UNDER THE BLACK COLOR OF THE TIRE SHOW THROUGH RIGHT ABOVE THE LETTERING. I HAVE REPLACED ALL THE TIRES ON MY VEHICLE WITH KELLY TIRES. I HAVE THE BRIDGESTONE TIRES IF YOU WANT THEM. *TR
Source: NHTSA WEB SITE -
BRIDGESTONE DUELER 684 TIRES- CASA GRANDE, AZ
2001 ISUZU RODEO. CONSUMER COMPLAINT ABOUT BRIDGESTONE TIRES. CONSUMER STATES THAT SHE WAS INVOLVED IN AN ACCIDENT CAUSED BY THE TREAD SEPARATION ON HER BRIDGESTONE TIRES. THE TIRE WAS A BRIDGESTONE DUELER 684. THIS ACCIDENT CAUSED HER TO HIT A TREE. *KB ***NAR*** THE CONSUMER PURCHASED THE TIRES ON JANUARY 4. 2005 UNDER THE ASSUMPTION THE TIRES WERE BRAND NEW, HOWEVER THE CONSUMER LATER FOUND OUT THAT THE TIRES WERE 4 YEARS OLD WHEN SHE PURCHASED THEM. *JB
Source: CONSUMER LETTER -
BRIDGESTONE DUELER A/T 693 TIRES- STANLEY, NC
TL*THE CONTACT OWNS A 1994 FORD F-150. THE VEHICLE HAS BRIDGESTONE DUELER A/T 693 TIRES, SIZE LT265/75R16. WHILE DRIVING 65 MPH, THE REAR PASSENGER SIDE TIRE TREAD SEPARATED FROM THE TIRE AND CAUSED A BLOWOUT. THE TIRE DAMAGED THE TAIL PIPE AND BENT THE WHEEL WELL WHERE THE TIRE WAS LOCATED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES IN THE TIRE PRIOR TO THE FAILURE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 160,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
BRIDGESTONE DUELER H/T 684 II TIRES- MIAMI, FL
TL*THE CONTACT OWNS A 2000 HONDA CR-V. THE VEHICLE HAS BRIDGESTONE DUELER H/T 684 II TIRES, SIZE P245/70R16. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. HE PULLED TO THE SIDE OF THE ROAD AND DISCOVERED THAT THE TOP LAYER OF THE TIRE WAS SPLIT AROUND THE ENTIRE TIRE. THE VIN AND DOT NUMBER WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 45,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
BRIDGESTONE DUELER H/L 683 TIRES- WEST BLOOMFIELD, MI
I PURCHASED (4) TIRES ABOUT ONE YEAR AGO FROM A BRIDGESTONE TIRE DEALERSHIP. THE TIRES ARE: 062065 DUELER H/L D683 OWL P225/70R15 100S. LATE APRIL '08, AS I WAS WASHING THE TIRES I NOTICED "CRACKS" ON THE SIDES, AROUND AND IN BETWEEN THE TREADS OF ALL FOUR TIRES. ON MAY 3, I TOOK THE CAR TO THE BRIDGESTONE DEALER AND FILED THE COMPLAINT THAT I BELIEVE THE TIRES ARE NOW UNSAFE AND REQUESTED REPLACEMENT. THE SERVICE MANAGER (DAN HILBORN) PROMISED TO INVESTIGATE WITH FIRESTONE AND GET BACK WITH ME. ON MAY 23, 2008, DAN CALLED ME AND SAID THAT THE REPLACEMENT TIRES ARE IN AND I CAN BRING IN MY CAR TO REPLACE THE TIRES. SAME DAY, I TOOK MY CAR IN AND THEN DAN TELLS ME THAT THE SAME TIRES ARE NO LONGER INSTOCK AND THAT I NEED TO PAY AN ADDITIONAL $288.54 FOR UPGRADED TIRES TO REPLACE MY DEFECTIVE TIRES. DAN ALSO STATED THAT THE DEFECTIVE TIRES WERE FROM AN "OLD STOCK" THAT WERE ACTUALLY SOLD AS NEW TO MOVE THEM. DAN REFERRED ME TO "BILL" FROM BRIDGESTONE FIRESTONE TECHNICAL SERVICE DEPT IN WOODBRIDGE, ILL. BILL ALSO REFUSED TO REPLACE MY DEFECTIVE TIRES AT NO COST TO ME. HE STATED THAT THESE TIRES ARE SAFE TO DRIVE ON THEM WITH CRACKS BETWEEN AND AROUND THE TIRE TREADS. BILL STATED THAT THERE MAY BE SAFETY CONCERN IF YOU "CAN DRIVE A HEAD OF A BALL POINT PEN IN THE CRACKS"!!! I BELIEVE THESE TIRES ARE DEFECTIVE AND SHOULD BE RECALLED, AS I BELIEVE THAT AN AVERAGE CONSUMER WOULD NOT NOTICE THESE CRACKS AND WILL CONTINUE TO DRIVE ON THEM WHICH IS A SAFETY RISK TO THE LIVES OF OUR PEOPLE. I HAPPENED TO NOTICE THE CRACKS IN TIRES BECAUSE OF MY BACKGROUND IN QUALITY CONTROL IN THE AUTOMOTIVE INDUSTRY. YOUR PROMPT ATTENTION TO THIS POTENTIALLY SERIOUS SAFETY SITUATION IS MOST APPRECIATED. THANK YOU. *TR
Source: NHTSA WEB SITE