BRIDGESTONE DUELER TIRES Complaints

THE ACCIDENT WAS CAUSED BY TIRE TREAD SEPARATION ON THE BACK PASSENGER END. I WAS GOING 75 MPH (THE SPEED LIMIT) ON INTERSTATE 10 WHEN THE TREAD SEPARATED. I LOST CONTROL OF MY SUV (2001 ISUZU RODEO) AND NEARLY ROLLED IT A FEW TIMES, ENDED UP SPINNING AROUND AND GOING BACKWARDS THROUGH THE DIRT MEDIAN HEADING INTO ONCOMING TRAFFIC. I HIT A TREE, WHICH SAVED MY LIFE. THIS EVENT COULD HAVE BEEN VERY CATASTROPHIC. THE TIRE WAS A BRIDGESTONE DUELER 684. IT WAS PURCHASED 1/4/05, BUT IT WAS TECHNICALLY 4 YEARS OLD WHEN I BOUGHT IT NEW. THE TIRE WAS ACTUALLY MANUFACTURED IN 2001. THE REAR END DAMAGE WAS REPAIRED BY A COLLISION CENTER AND FOR FEAR OF TIRE SAFETY, I REPLACED ALL OTHER BRIDGESTONE TIRES WITH MICHELIN. *TR

WITHIN ONE MONTH AFTER PURCHASING 4 NEW BRIDGESTONE DUELER AT 693 (P245/70 R16) TIRES FROM SEARS, THE LEFT BACK TIRE HAD A BLOWOUT AND CAUSED A ROLLOVER ON I-16E. THIS INCIDENT TOTALED THE 2004 TRAILBLAZER SUV. *TR

TL*THE CONTACT OWNS A 1998 DODGE RAM 1500. THE VEHICLE HAS BRIDGESTONE DUELER A/T 693 TIRES, SIZE LT265/75R16. WHILE DRIVING AT AN UNKNOWN SPEED, THE TREAD ON THE REAR PASSENGER SIDE TIRE BEGAN TO SEPARATE. THE REAR PASSENGER SIDE DOOR AND TIRE WERE DAMAGED. NHTSA CAMPAIGN ID NUMBER 04T018000 (TIRES:TREAD/BELT) WAS REFERENCED. THE VEHICLE WAS TOWED TO A TIRE DEALER, BUT WAS NOT DIAGNOSED. THE DOT NUMBER WAS UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 93,242. THE TIRE FAILURE MILEAGE WAS 30,000. UPDATED 06/05/08 *BF UPDATED 05/28/08

TL*THE CONTACT OWNS A 2005 HONDA CRV. THE VEHICLE HAS BRIDGESTONE DUELER H/T 684 II, SIZE P245/70R16 TIRES. WHILE DRIVING 60 MPH, THE CONTACT HEARD A CLICKING SOUND AND THE VEHICLE BEGAN DRIVING ROUGHLY. HE STOPPED THE VEHICLE AND NOTICED THAT THE TIRE TREAD CAME OFF AND WAS ROLLING ACROSS THE ROAD. ROADSIDE ASSISTANCE ARRIVED TO REPLACE THE TIRES. EIGHT MONTHS EARLIER, THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE TIRES ROTATED, BUT NO ONE INFORMED HIM OF ANY TIRE FAILURE. THE VIN, ENGINE SIZE, NUMBER OF CYLINDERS, DOT NUMBER, AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 52,000 AND FAILURE MILEAGE WAS 51,000.

EVENTS LEADING TO FAILURE ARE NOT KNOWN FOR SURE. SUPPOSEDLY I HIT SOMETHING IN THE ROAD SUCH AS A POTHOLE, THAT DAMAGED BOTH TIRES ON THE PASSENGER SIDE OF THE VEHICLE. MY WIFE DID INDICATE THAT WE DID HIT A POTHOLE IN THE PARKING LOT, I DO NOT REMEMBER THIS. IN OTHER WORDS, THERE WAS NO DRAMATIC EVENT THAT LED TO THE FAILURE OF THESE NEW TIRES. THE FAILURE WAS FRONT TIRE WAS SCUFFED ON THE SIDEWALL AND A LEAK WAS CREATED WHERE THE SIDEWALL AND THREAD MEET. THE REAR TIRE RECEIVED A CUT ABOUT 3/4 OF AN INCH LONG PERPENDICULAR TO THE TIRE IN THE THREAD THAT IS NEXT TO THE SIDEWALL. THE CORRECTION IS THAT I AM BUYING A NEW SET OF TIRES FROM A DIFFERENT MANUFACTURER. *TR

I PURCHASE MY VEHICLE A 2006 SUZUKI XL7 IN APRIL OF 2007 BRAND NEW. YESTERDAY WHILE DRIVING ON THE FLORIDA TURNPIKE AT PROXIMATELY 65-70 MILES PER HOUR MY LEFT REAR TIRE, A BRIDGESTONE/FIRESTONE DUELLER HT 687 (P235/60R16) BLEW OUT. I AM CONCERN AS I HAD NO WARNING THAT THAT THERE WAS A PROBLEM AND DUE TO WHERE THIS ACCIDENT OCCURRED AND HOW FAST I WAS DRIVING I COULD HAVE HAD A SERIOUS ACCIDENT. MY VEHICLE HAS JUST OVER 20,000 MILES ON IT AND THESE ARE THE ORIGINAL TIRES ON THE VEHICLE. I WOULD LIKE O KNOW IF THERE HAVE BEEN OTHER COMPLAINTS ABOUT THIS TIRE AS WELL. I TWO SMALL CHILDREN AND HAD THIS OCCURRED WITH MY CHILDREN IN THE CAR AND HAD I NOT BEEN ABLE TO CONTROL THE VEHICLE THIS COULD ENDED OUR LIVES. *TR

WE PURCHASED A 2005 HONDA CRV IN JULY OF 2005, WHICH CAME WITH BRIDGESTONE DUELER H/T 684 215/65R16 98T TIRES. DEALERSHIP HAS INSPECTED THE CAR EVERY YR. SINCE THEN. AT INSPECTION IN SEPT. OF 2007, THERE WERE 13,180 MILES ON THE 2 YEAR OLD VEHICLE WITH THE ORIGINAL TIRES. NO PROBLEM INDICATED BY SERVICEMAN WITH TIRES AT THAT TIME. OVER CHRISTMAS OF 2007, 3 MOS. LATER, MY DAUGHTER AND HER HUSBAND SAT IN THE BACK SEAT OF THE VEHICLE, AND NOTICED A LOUD NOISE FROM THE AREA OF THE TIRES. NEXT DAY HUSBAND TOOK CAR TO DEALERSHIP TO BE CHECKED OUT. INSTEAD, DEALER SET APPT. FOR TUES. JAN. 8, 2007. IN BETWEEN THOSE 2 TIMES, VEHICLE HAD AN OIL CHANGE AT JIFFY LUBE. THE SERVICEMAN AT THE JIF. LUBE STATED FRONT TIRES WERE WORN AND NEEDED IMMEDIATE REPLACEMENT--INTERESTING SINCE ALL OTHER DEALERSHIP OIL CHANGES PERFORMED MENTIONED NO TIRE WEAR. AT THE APPT. ON JAN.8, 2008 [VALLEY HONDA, 4221 WILLIAM PENN HIGHWAY, MONROEVILLE, PA 15146--PH:412-373-3000] A MECHANIC INSPECTED THE TIRES ON VEHICLE, WHICH NOW HAD 15,730 MILES ON THEM, THE MECHANIC INFORMED ME THE STEEL BELTS INSIDE OF THE BACK TIRES WERE BROKEN! HE ASKED ABOUT THE USE OF THE VEHICLE FOR VARIOUS PURPOSES TO WHICH I RESPONDED NO ON ALL ACCOUNTS. IN ADDITION, IF WE HAD HIT A HOLE HARD ENOUGH TO BREAK THE STEEL BELTS IN BOTH OF THE BACK TIRES, ONE WOULD THINK THE CAR WOULD BE OUT OF ALIGNMENT, WHICH IT IS NOT. NO EXPLANATION FROM THE DEALERSHIP AS TO WHY THE FRONT TIRES WERE SO BADLY WORN AND NO EXPLANATION AS TO WHY THE WEAR ON THE FRONT TIRES WAS NEVER NOTICED BY THEIR SERVICEMEN. THE DEALERSHIP STATED "THERE IS NO WARRANTY ON THOSE TIRES" BUT, OFFERED TO SELL US 4 BRAND NEW YAMAHA TIRES AT $89.41 + $13.50 FOR INSTALLATION PER TIRE, PLUS TAX, PLUS A FEE TO DISPOSE OF THE OLD TIRES. SO FAR THESE TIRES HAVE NOT FAILED, BUT WE ARE SCARED TO DEATH TO DRIVE THE VEHICLE ON THE PARKWAY, TURNPIKE, FREEWAY, OR ANY HIGH SPEED ROAD FOR FEAR OF A TIRE FAILURE THAT MIGHT CAUSE AN ACCIDENT & INJURY. *TR

I HAVE A 2007 HONDA PILOT WITH ORIGINAL EQUIPMENT TIRES. THEY ARE BRIDGESTONE DUELER H/T 684. I HAVE 11,700 MILES ON THE VEHICLE. I WAS RIDING TODAY IN A LIGHT TO MODERATE RAIN AND HYDROPLANED ACROSS THE LANE AFTER RUNNING THROUGH SOME STANDING WATER. THE TIRES ARE WORN TO THE POINT THAT THEY ARE NOT SAFE TO DRIVE. *TR

MY WIFE WAS DRIVING OUR 2004 DODGE DURANGO NEAR EVANSVILLE, IN AT THE SPEED LIMIT WHEN THE RIGHT REAR BRIDGESTONE DUELER TIRE SIDEWALL BLEW OUT. THANKFULLY SHE WAS ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD BEFORE THE TIRE BLEW. *TR

TOOK MY TRUCK TO THE DEALERSHIP AND WAS ADVISED MY TIRES WERE ALMOST BALD...HAD ONLY 16,900+ MILES. DEALERSHIP REPLACE TIRES, BUT NOT THE SAME TYPE. YES, SAME BRAND, BRIDGESTONE DUELLER A/T. ALSO DEALERSHIP DID A REALIGNMENT. TRUCK NEVER RODE THE SAME AFTER THE ALIGNMENT AND THE NEW TIRES. DEALERSHIP REPLACED TWO ON THE BACK AFTER MY MECHANIC NOTED THEY WERE EGG SHAPED. THIS STILL DID NOT CORRECT THE PROBLEM. TIRES GIVEN TO ME WERE BAD AND THE DEALERSHIP WOULD NOT CORRECT. TOOK IT TO ANOTHER DEALERSHIP AND THEIR GM REP WRODE WITH ME AND NOTED THE TRUCK RUNNING ROUGH FROM THE TIRES. ORDERED A ROAD FORCE BALANCING ON THE TIRES. THIS DID NOT WORK ALSO. NOW THIS DEALERSHIP WILL LOOK AT MY VEHICLE AN FURTHER. TRUCK IS STILL UNDER WARRANTY. DID TAKE IT TO TIRE SERVICE CENTER AND THEY SAID THE TIRES ARE BAD AND TRUCK NEEDS REALIGNMENT AND ALSO A CHECK OF THE FRONT END. ADVISOR STATED HE COULD FEEL EVERY DIVOT IN THE ROAD, WHICH IS NOT NORMAL. FAXED THEIR REPORT TO THE LOCAL GM REP AND HE REFUSES TO ACKNOWLEDGE THE PROBLEM. NEITHER DEALERSHIP WILL EVEN LOOK AT THE PROBLEM. I AM AFRAID FOR THE SAFETY OF MY FAMILY. CAN YOU HELP ME? *TR