BRIDGESTONE ECOPIA TIRES Complaints

NEWS TIRES WHERE BAD WITHIN 9 MONTHS-BOUGHT AT COSTCO -ONE TIRE HAD A NAIL AND WENT FLAT VERY FAST- -HAD REPAIRED-ONE KEPT GETTING FLAT OTHER EXPLODED ON FREEWAY AND CAUSED DAMAGE -BOTH FLAT AND RIPPED TIRE HAPPENED SUDDENLY. COSTCO HAS REPLACED THE TIRES ALL 4 -BUT WILL NOT PAY DAMAGE TO CAR FROM EXPLOSION SUDDEN FLAT AND IN SHREDS . WE FELL THEY SOLD BAD TIRES AND THESE TIRES ARE A SAFETY HAZARD.

ON SEPT. 14, 2014, WE PURCHASED A 2015 TOYOTA HIGHLANDER XLE, WHICH CAME WITH BRIDGESTONE DUELER H/L 422 ECOPIA TIRES. ON AUG. 20, 2015, WHEN THERE WERE 10,235 MILES ON THE CAR, WE REPLACED 1 OF THE TIRES WITH A NEW BRIDGESTONE DUELER H/L 422 ECOPIA TIRE. ON SEPT. 26, 2016, WHEN THERE WERE 23,324 MILES ON THE CAR, WE REPLACED ANOTHER OF THE TIRES WITH ANOTHER NEW BRIDGESTONE DUELER H/L 422 ECOPIA TIRE. ON AUG. 17, 2017, WHEN THERE WERE 31,228 MILES ON THE CAR, WE BROUGHT THE CAR TO TOYOTA OF HACKENSACK FOR ITS 35,000-MILE FACTORY MAINTENANCE, BEFORE WE WOULD DEPART FOR A FAMILY VACATION WHERE WE EXPECT TO DRIVE APPROXIMATELY 2,500 TO 3,000 MILES. DURING THE MULTIPOINT INSPECTION OF THE CAR, THE TECHNICIAN NOTED THAT ALL 4 TIRES WERE WORN. AFTER DISCUSSING THIS MATTER FURTHER, THE TOYOTA SERVICE CENTER RECOMMENDED THAT WE SHOULD REPLACE ALL 4 TIRES. TOYOTA AND THEIR WHOLESALE TIRE DEALER BOTH CONTACTED THE BRIDGESTONE TECHNICAL DEPARTMENT TO DETERMINE THE AMOUNT OF COURTESY CREDIT THAT BRIDGESTONE WOULD PROVIDE TO US TOWARDS THE PURCHASE OF NEW TIRES, AS ONE OF THE ALREADY-REPLACED TIRES WAS ONLY USED FOR 7,904 MILES (I.E, 31,228 23,324 = 7,904), ANOTHER OF THE ALREADY-REPLACED TIRES WAS ONLY USED FOR 20,993 MILES (I.E., 31, 228 10,235 = 20,993), AND THE 2 REMAINING ORIGINAL TIRES WERE ONLY USED FOR 31,228 MILES, AND THE BRIDGESTONE DUELER H/L 422 ECOPIA TIRES HAVE AN EXPECTED TREAD WEAR LIFE OF 65,000 MILES. TOYOTA ALSO ADVISED BRIDGESTONE THAT THE TIRES WERE ROTATED EVERY 5,000 MILES AND WERE PROPERLY ALIGNED. NONETHELESS, BRIDGESTONE TOOK THE POSITION THAT SINCE THE TREAD WEAR ON THE 4 TIRES WAS 6-4-4-2, IT INDICATED THAT THE TIRES WERE NOT PROPERLY ALIGNED AND A WARRANTY CLAIM WAS IN APPROPRIATE. TOYOTA TRIED EXPLAINING TO BRIDGESTONE THAT BY REPLACING TWO OF THE TIRES IN 2015 AND 2016 AND HAVING USED TWO OF THE TIRES OR ONLY 7,904 MILES AND 20,993 MILES, DESPITE ROTATING THE TIRES PROPERLY, THE TREAD WEAR HAD TO BE SLIGHTLY UNEVEN.

RAN CAR INTO SIDE FENCING PUT UP FOR CONSTRUCTION IN REGARDS TO DODGING DEBRIS ON I295 FROM CONSTRUCTION WORK. MY TIRE BLEW OUT FROM HAVING TO RUN INTO THE GUARD RAIL AND I HAD TO PUT A DONUT TIRE ON. I BELIEVE THIS INCIDENT IS CORRELATED TO THE CONSTRUCTION WORK GOING ON FOR MONTHS NOW AND THAT I SHOULD BE REIMBURSED A NEW TIRE AND RIM FOR MY 2012 MAZDA 3/

I PURCHASED NEW TIRES AND HAD INSTALLED AT COSTCO ON AUGUST 1ST 2016. I WENT TO HAVE THE TIRES RETORQUED AT COSTCO ON AUGUST 12TH. ON SEPT 1ST I WAS DRIVING NORTHBOUND ON A CITY PARKWAY STREET SO MOSTLY STRAIGHT ROADWAY WITH SOME GENTLE CURVES AT APPROX. 50-55 MILES PER HOUR, WHEN SUDDENLY MY STEERING WHEEL STARTED TO SHAKE, THEN WEAVING LEFT TO RIGHT, I TRIED TO REGAIN CONTROL BY STEERING STRAIGHT AND APPLY BRAKES TO SLOW DOWN BUT THAT JUST MADE IT WORSE AND THE CAR BEGAN SPINNING OUT OF CONTROL ACROSS THE ROADWAY UNTIL IT FINALLY LANDED TO A STOP ON THE BANK OFF THE SIDE OF THE ROAD. SEVERAL PEOPLE STOPPED AT THE SCENE TO MAKE SURE I WAS OK. A COUPLE THAT LIVED NEAR BY SAID THEY HEARD A LOUD BOOM...A POLICE OFFICER ALSO CAME AND STAYED WITH ME WHILE I WAITED FOR THE TOW TRUCK. THE DRIVER HAD SAID THAT HE BELIEVED THE FRONT TIRE MAY HAVE BLOWN, IT IS CURRENTLY FLAT AND MY VEHICLE IS NO LONGER DRIVEABLE.

TL* THE CONTACT OWNS A 2016 NISSAN VERSA EQUIPPED WITH BRIDGESTONE, TIRE LINE: ECOPIA, AND TIRE SIZE: 195/55R16. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, HE DISCOVERED THAT THERE WAS A BUBBLE ON THE SIDE WALL OF THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIRE NEEDED TO BE REPLACED. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND MILEAGE OF THE TIRE AND THE VEHICLE WAS 3,069. THE VIN WAS NOT AVAILABLE.