BRIDGESTONE TURANZA TIRES Complaints

TL*THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT HEARD A GRINDING NOISE COMING FROM THE FRONT DRIVER SIDE WHEN MAKING A TURN AND BRAKING. THE VEHICLE WAS TAKEN TO THE DEALER THE FOLLOWING DAY AND THEY STATED THAT THE VEHICLES BRAKE PADS WERE WEARING INTO THE ROTORS AND NEEDED TO BE REPAIRED. THE FRONT TIRES ARE WORN ON THE OUTSIDE EDGES OF BOTH TIRES. THE DEALER ALSO STATED THAT THE TIRES SHOULD HAVE BEEN ALIGNED AFTER 12 MONTHS. THE CONTACT STATED THAT THE VEHICLE WAS AT THE DEALER FOR 12 MONTHS AND THE ALIGNMENT WAS NOT PERFORMED UNDER THE WARRANTY AND SHE IS RESPONSIBLE FOR THE COST OF NEW TIRES. THE CONTACT DOESN'T KNOW THE TIRE SIZE AT THIS TIME. THE CURRENT AND FAILURE MILEAGE WERE 10,000.

I OWN A 2006 BMW 325I WITH OEM BRIDGESTONE TURANZA EL42 RUN FLAT TIRES. THE TIRES HAVE BEEN MAKING A LOUD NOISE FOR QUITE SOME TIME WITH 19K MILES ON THEM. I TOOK THE CAR IN TO THE DEALER (LEITH BMW-RALEIGH, NC) AND WAS INFORMED THE TIRE WAS NOT WEARING PROPERLY AND THAT THIS HAS BEEN A COMMON PROBLEM WITH THAT MODEL TIRE. THE DEALER WAS ONLY WILLING TO PAY FOR 2 NEW TIRES. IF THE TIRE HAS A PROBLEM I FEEL IT IS FAIR TO GET 4 OF THEM REPLACED. I WAS NOT ABLE TO FIND A RECALL ON THIS TIRE BUT I FELT LIKE IT DESERVED TO BE INVESTIGATED BASED ON THE AMOUNT OF PEOPLE HAVING PROBLEMS THAT ARE POSTED ON VARIOUS WEBSITES. *JB

OEM TIRE BLOWOUT ON A 2007 PRIUS TOURING EDITION PURCHASED APPROXIMATELY BEFORE 11 /06 PURCHASED NEW FROM A LOCAL TOYOTA DEALER. INCIDENT TIRE FAILED BRIDGESTONE TURANZA EL400-02 SIZE 195/55-16 DOT EL L3@DLN3606 SIDEWALL BLOWOUT RIGHT REAR TIRE LESS THEN 2000 MILES ON TIRE ITINERARY WAS TO DRIVE TO LA LEAVE SATURDAY THE 17TH FOR HOME BEFORE LEAVING THE HOUSE CHECKED TIRE PRESSURE COLD IN ALL FOUR TIRES IT WAS RIGHT ON THE RECOMMENDED FACTORY SPEC 33REAR/35 FRONT WE LEFT FOR LA ON THE 3/15/07 AT 5:00 PM WE DROVE AT OR BELOW POSTED I15 SPEED LIMITS DRIVING SOUTHBOUND LEFT LANE ON I15 AT 70 MPH AT ABOUT 6:30 PM WITHOUT WARNING A LOUD METALLIC SOUND SOUNDED LIKE SOMETHING HIT THE REAR PASSENGER DOOR LOWER QUARTER ABOUT ONE MINUTE LATER THE LOW PRESSURE TIRE WARNING LIGHT CAME ON WE WERE AT EXIT 259 WE CONTACTED TOYOTA ROADSIDE ASSISTANCE FOR HELP WITH TIRE CHANGE TO THE SPARE HOPING TO GET A REPLACEMENT TIRE AT THE LOCAL TOYOTA DEALER SO I COULD GET OFF THE LIMITED RANGE SPARE TRAVELED ANOTHER 70MILES TO BARSTOW CA GOT TO THE LOCAL BARSTOW TOYOTA DEALER DID NOT HAVE THE TIRE IN STOCK OR EVEN ONE TO FIT THE TIRE SIZE SO I CALLED WHERE I PURCHASED THE CAR AND THEY HAD NO TIRE FOR THE PRIUS TOURING EDITION EITHER AND THE BEST THE DEALER IN BARSTOW COULD DO AT THAT TIME WAS MONDAY OR TUESDAY MORNING!! !THE 20TH SO THE PARTS GUYS CREDIT IN THE BARSTOW TOYOTA DEALER FOUND A FIRESTONE FIRE HAWK GTA-02 H NOT V RATED AT 1:30PM FRIDAY IN MY WHICH I PAID DOLLARS FOR TO GET HOME ON I CONTACTED BRIDGESTONE CUSTOMER AFFAIRS ON 3/23 THEY OPENED A FILE TOOK THE BLOWN TIRE IN TO A LOCAL BRIDGESTONE DEALER AND HE LOOKED AT THE TIRE AND SAID IT WAS CAUSED BY A DEFECT AND COULD TO GET A REPLACEMENT HE WOULD HAVE TO SPECIAL ORDER THE TIRE I AM FILING THIS COMPLAINT BECAUSE OF TOYOTA AND BRIDGESTONE TOTAL LACK OF CONTINUING BURY THERE HEAD IN THE SAND PASS THE BUCK, ITS NOT THERE PROBLEM SUPPORT THERE CUSTOMERS IT 3/29/07 AND I STILL DON'T HAVE4 RELIABLE TIRES. *JB

NOISE CAUSED BY TIRES WHILE DRIVING MAKING UNCOMFORTABLE IN 2006 3 SERIES BMW.*AK

I OWN A '06 3 SERIES WITH THE SPORT SUSPENSION AND I HAVE BARELY PUT 11K MILES ON THE CAR WHEN I STARTED TO NOTICE A LOUD HUMMING NOISE. I TOOK THE CAR TO THE DEALER AND I WAS TOLD THAT IT WAS A TIRE ISSUE AND THAT THEY NEEDED TO BE REPLACED. I CURRENTLY HAVE AN ISSUE DRIVING THE CAR IN RAIN OR SNOW IF THE CAR CONTINUES TO HAVE CUPPED TIRES AND I SHOULD NOT HAVE TO PAY $1500.00 BECAUSE OF BAD TIRES OR SUSPENSION. *JB

APPARENT SIDEWALL FAILURE ON BRIDGESTONE TURANZA EL42 TIRE AT 4622 MILES ON A NEW MINIVAN. *NM

EXCESSIVE TIRE WEAR ON 2006 BMW 330I. FIRESTONE SAYS THAT THE CUPPING OF THE TIRES (STARTING AT ABOUT 8K MILES) CAUSES LESS TRACTION ON THE ROAD AND WILL GET WORSE. THE TIRES STARTED TO MAKE LOAD NOISE AT ABOUT 8K MILES AND THEY NOW HAVE 13K MILES ON THEM AND THE NOISE LEVEL IS VERY BAD. I HAVE CONTACTED BMW SEVERAL TIMES AND THEY SAY THAT THEY WILL CONSIDER REPLACING THE TIRES ONLY IF I WILL AGREE TO PAY HALF OF THE COST(ABOUT $600 MY COST FOR 4 TIRES). I FEEL THAT THIS IS A SAFETY ISSUE ONLY WITH THIS BRAND AND TYPE OF TIRE AND FIRESTONE NEEDS TO REPLACE THE TIRES. THE TIRES IN QUESTION ARE BRIDGESTONE TURANZA EL42, SIZE 205/55/R16 RUN FLATS. THIS CUPPING ON THESE TIRES CAUSES THE TIRE TO LOOSE CONTACT WITH THE ROAD AND MAY CAUSE AN ACCIDENT ON WET ROADS. *NM

TL* - THE CONTACT OWNS A 2005 ACURA, AND COMPLAINED ABOUT THE TIRES. THE CONTACT HAD 3 INCIDENTS WITH THE TIRES THAT WERE ON THE VEHICLE AT THE TIME OF PURCHASE. DURING THE FIRST INCIDENT, THE DRIVER'S SIDE TIRE LOST AIR DUE TO A NAIL. THE TIRE WAS REPAIRED ON MAY 6, 2006. IN JULY THE CONTACT NOTICED THE SAME TIRE WAS LOSING AIR, AND WAS REPAIRED ON DECEMBER 1, 2006. ALSO, THE CONTACT HAD THE TIRES ROTATED, ALIGNED, AND THE TIRE PRESSURE CHECKED. ON DECEMBER 31, 2006, THE CONTACT WAS DRIVING AND NOTICED THE VEHICLE WAS SLOWING DOWN . SHE THEN ACCELERATED, BUT THE VEHICLE CONTINUED TO SLOW DOWN. SUDDENLY A CLOUD OF SMOKE APPEARED ON THE FRONT PASSENGER'S SIDE . THE POLICE ESCORTED THE CONTACT TO A SAFE LOCATION. THE TIRE WAS BURNT, AND THE RIM WAS DAMAGED. ON JANUARY 2, 2007 ALL 4 TIRES WERE REPLACED AT THE DEALER. THE CONTACT FELT THAT ACURA SHOULD NOT USE THIS TYPE OF DEFECTIVE TIRE. *AK

THERE IS A SERIOUS PROBLEM THAT IS NOT BEING REPORTED TO OWNERS OF THE MERCEDES BENZ ML350 WITH APPEARANCE PACKAGES. THIS IS A 4 WHEEL DRIVE VEHICLE THAT IS BEING ADVERTISED AS A SNOW CAPABLE VEHICLE. THIS VEHICLE WITH THE APPEARANCE PACKAGE FROM MERCEDES IS A SERIOUS RISK TO ANY BUYER WHO ATTEMPTS TO DRIVE THIS VEHICLE IN THE SNOW. THE FACT THAT IS NOT BEING BROUGHT TO BUYERS ATTENTION IS THAT IT COMES WITH PERFORMANCE TIRES, NOT ALL SEASON/SNOW TIRES THAT ARE TYPICAL IN EVERY OTHER 4 WHEEL DRIVE VEHICLE. MERCEDES BENZ AND THEIR DEALERS ARE NOT AWARING CONSUMERS OF THIS UPON PURCHASE, WHICH IS A SERIOUS FRAUD WHEN THEY ARE ADVERTISING IT AS BEING A SNOW CAPABLE VEHICLE. THIS FACT WILL LEAD TO NUMEROUS CRASHES BECAUSE OWNERS/DRIVERS ARE NOT AWARE OF THIS VEHICLES LIMITATIONS AND ASSUME IT WILL HANDLE LIKE A STANDARD 4 WHEEL DRIVE VEHICLE. NHTSA NEEDS TO BRING THIS TO THE ATTENTION OF THE MANUFACTURER AND ALL REGISTERED OWNERS OF THE VEHICLE IN ORDER TO PREVENT FURTHER CRASHES. *NM

TL* - THE CONTACT OWNS A 2006 325XI BMW. THE TIRES ON THE BMW WERE BRIDGESTONE, TURANZA EL42, SIZE 205/55/R16 DOT# IS # EJ8KCNK4005. WHILE DRIVING THE CONTACT HEARD A LOUD NOISE COMING FROM ALL FOUR TIRES. WHEN THE VEHICLE'S ODOMETER REACHED 7,000 AND AGAIN AT 10,000 MILES THE TIRES BEGAN TO VIBRATE. BOTH BMW AND BRIDGESTONE WERE AWARE OF THIS FAILURE, AND BRIDGESTONE OFFERED A 25% DISCOUNT TOWARD THE PURCHASE OF A NEW SET OF TIRES. THE VEHICLE'S CURRENT MILEAGE WAS 10,200. *AK TIRE SIZE RFT EL42 205/55/16 UPDATED 01/19/07. *JB