BRIDGESTONE TURANZA TIRES Complaints

TIRE BLISTER ISSUE(TURANZA EL 42 P215/55R17 93H M+S)--- I NOTICED A TIRE BLISTER ON MY FRONT PASSENGER TIRE. I VISITED MY DEALER FOR ASSISTANCE BUT WAS ONLY REDIRECTED TO BRIDGESTONE/FIRESTONE. HOWEVER, BRIDGESTONE/FIRESTONE DID NOT ADDRESS THE MATTER AND SIMPLY IGNORED THE FAILURE OF THE TIRE INTEGRITY. I AM WORRIED AS BRIDGESTONE/FIRESTONE HAS A HISTOY OF IGNORING PROBLEMS WITH ITS PRODUCTS AND HAS SACRIFICED THE SAFETY OF THE CONSUMER IN ORDER TO GAIN A PROFIT. NO ONE ANSWERED THE PHONE WHEN I CONTACTED THE BRIDGESTONE/FIRESTONE WARRANTY NUMBER (800-847-3272). I EVENTUALLY LOCATED ANOTHER NUMBER VIA DIRECTORY ASSISTANCE (800-582-0962). HOWEVER THE SOLE TECH SUPPORT REPRESENTATIVE SIMPLY DISMISSED THE MATTER. THE REPRESENTATIVE DID NOT COMPLETE A CLAIM FORM OR PROVIDE A CLAIM NUMBER. HE DIRECTED ME TO SEEK THE ADVICE OF A BRIDGESTONE/FIRESTONE RETAILER. HOWEVER, THE RETAILER COULD NOT PROVIDE ASSISTANCE WITHOUT A CLAIM NUMBER, WHICH THE MANUFACTURER TECH REPRESENTATIVE SHOULD HAVE PROVIDED TO ME. I AM VERY CONCERNED WITH THE WAY BRIDGESTONE/FIRESTONE HANDLED THIS MATTER GIVEN ITS PREVIOUS HISTORY. I WISHED THAT NISSAN NEVER PLACED THIS BRAND OF TIRES ON ITS NEW VEHICLES, ESPECIALLY IF NISSAN DOES NOT PLAN TO PROTECT ITS CONSUMERS FROM BAD MANUFACTURERS. ***PLEASE NOTE THAT YOUR SYSTEM WILL NOT ALLOW ME TO INSERT THE CORRECT TIRE SIZE. MY TIRE SIZE IS P215/55R17 93H M. *AK

TIRE DEFECT. GROOVE DEVELOPING ON SIDEWALL APPROXIMATELY IN THE MIDDLE OF THE "BRAND" AND "MODEL" LETTERING. LOOKS AS IF THE TIRE HAS BEEN RUBBING AGAINST SOMETHING, BUT IS ON OUTSIDE OF TIRE. THIS IS HAPPENING ON TWO TIRES. ONE PASSENGER REAR, THE OTHER, DRIVER FRONT. POSSIBLE BELT SEPARATION?

I OWN A 2004 ACURA TL WITH ORIGINAL EQUIPMENT BRIDGESTONE EL-42 TIRES. WHILE THE TIRE PREFORMED ACCEPTABLY DURING THE SUMMER THE PREFORMANCE ON WET ROADS AND PARTICULARY IN SNOW AND ICE WAS ABSOLUTLY TERRIBLE. MY FAMILY AND I TOOK A 500 MILE TRIP IN MICHIGAN OVER THE CHRISTMAS HOLIDAYS AND I ALMOST HAD TO PARK THE CAR AND GET A RENTAL TO GET HOME. I REPLACED THE TIRES 2 DAYS AFTER GETTING HOME. THE TIRES HAD ONLY 12K MILES ON THERM.*AK

DRIVING ON A MOUNTAIN HIGHWAY AT ABOUT 50 MPH. TEMPERATURE OUTSIDE WAS AROUND 10 DEGREES FAHRENHEIT. REAR DRIVER SIDE TIRE BLEW OUT (360 DEGREE RIP IN SIDEWALL). THERE WAS ABOUT 25,000 MILES ON THE TIRE AND THE TREAD WAS IN GOOD CONDITION. I MEASURED THE REMAINING TIRE PRESSURES AT ABOUT 36 PSI. FORTUNATELY, THE ROAD AT THAT POINT WAS STRAIGHT AND THERE WAS NO SNOW ON THE ROAD. WE WERE ABLE TO SAFELY PULL OVER. THE ONLY CORRECTION THAT HAS BEEN DONE, IS THE BRIDGESTONE TIRES WERE ALL REPLACED WITH GOODYEAR TIRES (EVEN THOUGH ALL THE TREADS WERE STILL IN GOOD CONDITION). NOTE: THE ENTRY FORM DIDN'T ALLOW ME TO SPECIFY EXACTLY WHAT SIZE MY TIRES WERE. THEY WERE 215/65R16! *NM

BRAND NEW ACURA TL 2004 (VIBRATION )BRIDGESTONE TERANZA TIRES EL42 FLAT SPOTTING. ACURA NATIONAL CUSTOMER SERVICE NOTIFIED ,HAS HAD SEVERAL COMPLAINTS FAIL TO DO ANYTHING. MANY USERS COMPLAINING SEE EDMUNDS .COM NEW MODEL 2005 NO LONGER USES BRIDGESTONE CHANGED TO MICHELINS. DEALER NO HELP. *NM

REINSTALLING TIRES ON TO RIMS AFTER WINTER TIRE STOARGE, THE TIRE BEAD CAME APART ON INFLATION OF TIRE. *AK

MY CAR HAS BEEN TO THE DEALER TWICE FOR REPLACEMENT TIRES DUE TO VIBRATION THROUGHOUT MY CAR. THE SECOND TIME MY TIRES WERE REPLACED WITH THE UPDATED EL42, AND THE VIBRATIONS STILL PERSIST, ALONG WITH THE FACT THAT THE CAR NOW PULLS TO THE LEFT. WHEN I CALLED CRISWELL ACURA OF ANNAPOLIS, I WAS TOLD THAT THE PULLING TO THE LEFT WAS NOT AN ALINGMENT PROBLEM IT WAS A TIRE PRESSURE ISSUE. SO I TOOK MY CAR BACK TO THE DEALERSHIP AND THEY PROPERLY INFLATED MY TIRES. AND OF COURSE MY CAR STILL PULLS TO THE LEFT. *AK

I HAVE A 2004 ACURA TL WITH 2000 MILES ON IT. IT HAS BEEN AT THE DEALER TWICE FOR 7 TOTAL DAYS, TRYING TO CORRECT A VIBRATION BETWEEN 45 AND 60. IT IS ALSO EVIDENT AT 75-80. VIBRATION IS FELT IN SEAT, STEERING WHEEL AND PEDALS DEALER REPLACED FRONT TIRES TWICE AND FRONT RIMS ONCE. WE STILL EXPERIENCE THE VIBRATION FREQUENTLY. I CONTACTED HONDA OF AMERICA. THE REPRESENTATIVE INFORMED ME THAT THIS WAS A TORQUE CONVERTER PROBLEM KNOWN FOR APPROXIMATEL 4 MONTHS. I ASKED ABOUT RETURNING THE CAR AND WAS TOLD I WAS NOT GOING TO GET MY MONEY BACK. HE STATED THAT ENGINEERING IS LOOKING AT MODIFYING ENGINE MOUNTS. I TOLD HIM THAT WAS ONLY MASKING THE PROBLEM. HE STATED ALL 04 AND 05 MODELS HAVE THE PROBLEM! I WAS FLOORED THEY KNEW IT AND WERE STILL PUSHING CARS OUT THE DOOR AND THE DEALERSHIP WAS BLAMING THE PROBLEM ON TIRES. I ASKED ABOUT INHERENT VIBRATION IMPACT ON THE LIFE EXPECTANCY TO THE DRIVER TRAIN SEALS AND BEARINGS. THE HONDA OF AMERICA REPRESENTATIVE BECAME VERY RUDE. I GOT HIS NAME AND HUNG UP. NOT WHAT YOU WOULD EXPECT FROM HONDA OR A $35K CAR! THE DEALERSHIP SERVICE CENTERWAS APPALLED THAT HONDA AMERICA STATED THERE WAS WIDESPREAD PROBLEMS WITH THE TORQUE CONVERTER, STATED THEY NEVER HEARD OF IT AND INSISTED THIS IS A TIRE ISSUE! IT IS DESHEARTENING TO GET TWO DIFFERENT STORIES. I BELIEVE THE TIRE STORY GIVES THE HONDA CORPORATE OFFICES SOME RELIEF OF LIABILITY BY LEVERAGING OFF OF FIRESTONE FOR DEFECTS. SHOULD THE TORQUE CONVERTER BE OPENLY PURSUED AS THE CULPRIT AND JOHNQ. PUBLIC KNOWING ABOUT IT, THIS COULD BE A DRIVE A COSTLY RECALL FUNDED FROM THE POCKETS OF HONDA OF AMERICA! *AK

THE VIBRATION IN THE BRIDGESTONE EL42 TURANZA TIRES ON 2004 ACURA TL RESULTED IN ACCIDENT IN FEBRUARY 2004 AND $1500 WORTH OF UNDERCARRIAGE DAMAGE. FLATSPOTTING AND VIBRATION IN TIRES CAUSED LOSS OF CONTROL OF THE VEHICLE WHEN ATTEMPTING TO STOP THE VEHICLE IN INCLEMENT WEATHER. FLATSPOTTING AND VIBRATION STARTED 1 WEEK AFTER PURCHASE OF VEHICLE. HAVE DOCUMENTATION OF NUMEROUS ATTEMPTS TO GET THE PROBLEM RESOLVED BY DEALER, BUT DEALER WAS COMPLACENT IN DEALING WITH THE ISSUE THUS RESULTING IN THE AFORMENTIONED ACCIDENT. LOSS OF CONTROL CAUSED VEHICLE TO END UP IN ONCOMING TRAFFIC LANE ALMOST RESULTING IN HEAD ON COLLISION. CAR SLID INTO CURB CAUSING THE 1500 DAMAGE. TIRES HAVE BEEN REPLACED WITH MICHELIN PILOT SPORT TIRES. AMERICA HONDA/ACURA AND BRIDGESTONE NEEDS TO BE HELD ACCOUNTABLE FOR THEIR COMPLACENCY IN DEALING WITH THIS ISSUE. PLEASE INVESTIGATE QUICKLY AS LIVES CAN BE AT STAKE. *AK

WHILE DRIVING 50 MPH VEHICLE VIBRATED WITH SUCH A FORCE THAT CONSUMER HAD TO SLOW THE SPEED DOWN TO ALMOST A STOP TO GET VIBRATION TO STOP. IT OCCURRED MOSTLY IN THE MORNINGS WHEN VEHICLE JUST STARTED OUT. CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO SAID THAT IT WAS A TIRE PROBLEM AND NOT A MECHANICAL DEFECT. CONSUMER THEN PUT ON A SET OF BRIDGESTONE TURANZA EL42 TIRES WHICH WERE THE SAME TIRES THAT WERE ON THE VEHICLE. THE NEXT DAY THE SAME PROBLEM OCCURRED AT THE SAME SPEEDS. IN OTHER WORDS, NOTHING CHANGED. *AK