BRIDGESTONE TIRES Complaints

TIRE HAD A BIG BUBBLE. DID NOT KNOW IT HAD ONE UNTIL I HAD READ ABOUT IT ON THE AUDI USER WEB-SITE AND THEN CHECKED MY CAR. PROBABLY HAPPENED ON THE BUMPY CROSS BRONX EXPRESSWAY ON A COLD DAY. I HAVE NOT HAD ANOTHER PROBLEM WITH THE OTHER TIRES.( DOT NUMBER: TIRE SIZE: 225/45 R17 )

DEVELOPED TIRE BUBBLE SPONTANEOUSLY WITHOUT HITTING ANYTHING SUCH AS CURB OR POTHOLE( DOT NUMBER: TIRE SIZE: 225 45R17 )

TIRE TREAD SEPERATED ON HIGHWAY AT 55 MPH. TIRE COMPLETELY DISINTERGRATED( DOT NUMBER: TIRE SIZE: 15 IN. )

TREAD SEPARATION WHILE DRIVING. WAS ABLE TO STOP BEFORE THE TIRE BLEW OUT. SEARS CALLED BRIDGESTONE ABOUT THE DEFECT AND THEY REPLACED IT FREE OF CHARGE, SINCE THEY KNEW ABOUT THE PROBLEM WITH THAT TIRE. HOWEVER, THEY WOULD NOT RPLACE THE REMAINING THREE TIRES, WHICH COULD INCURR THE SAME SEPARATION AND POTENTIAL BLOW OUT.*AK( DOT NUMBER: TIRE SIZE: P22560V16 )

I ORIGINALLY HAD THE ATX'S ON MY EXPLORER. ONCE THE RECALL WENT INTO EFFECT, I WENT TO A FIRESTONE CAR CARE CENTER IN NASHVILLE (STORE # 028150) AND THEY REPLACED THEM WITH THE BRIDGESTONE DUELERS. I DROVE TO WORK AFTERWARDS GOING DOWN THE INTERSTATE WHEN I NOTICED A SHAKING IN THE VEHICLE. I HAD JUST HAD A BALANCE AND FRONT END ALIGNMENT TO GO ALONG WITH THE REPLACEMENTS. SO THE NEXT DAY, I TOOK IT BACK AND EXPLAINED THE PROBLEM TO THE MANAGER. IT WAS BUSY AND AT THE END OF THE DAY SO I SAID I WOULD BRING IT IN THE FIRST THING SATURDAY MORNING. THEY PLACED MY TIRES ON THE BALANCING MACHINE AND I WATCHED AS WE ALL NOTICED A WOBBLING IN ALL THE TIRES. THE MANAGER EXPLAINED TO ME THAT THE CAUSE OF THIS HAD SOMETHING TO DO WITH WHEN THEY MANUFACTURE THE TIRES, THEY HAVE A LIGHT AND HEAVY SPOT IN THEM. IF THAT HEAVY SPOT IS OFF OR EXTREMELY HEAVY, IT CAN CAUSE A WOBBLE. NEVERTHELESS, I ASKED WHAT AM I TO DO NOW. THE MANAGER STATED THAT I WOULD NOW BE PLACED ON THE REPLACEMENT LIST. I WOULD PREFER TO GO TO A FORD DEALERSHIP NOW, BUT SINCE I ALREADY HAD A REPLACEMENT DONE, I DOUBT IF THEY WILL REPLACE THEM AGAIN. THIS IS WHERE I NEED YOUR HELP. I HAVE ALL THE DOCUMENTATION STATING THE DEFECTIVE REPLACEMENT TIRES. CAN YOU SEND ME A LETTER AUTHORIZING A DEALERSHIP TO REPLACE THEM AGAIN? OR CAN YOU HELP ME OUT IN ANY WAY OR SUGGEST WHAT ALTENATIVES I HAVE? ALSO, I CAN'T UNDERSTAND WHY I HAD TO REPURCHASE THE LIFETIME WARRANTIES ON THE BALANCE AND ROAD HAZZARD WHEN I HAD THEM ORIGINALLY ON THE ATX'S. THE ATX'S WERE A RECALL, NOT TIRES THAT WORE DOWN FROM NORMAL USAGE WHERE A WARRANTY WOULD EXPIRE. I KNOW THE BRIDGESTONE DUELERS WERE NOT INCLUDED WITH THE RECALL, BUT THEY WERE MY REPLACEMENT TIRES, AND THEY TOO WERE IMPERFECT AND ACKNOWLEDGED BY THE FIRESTONE CAR CARE CENTER. AS A CONSUMER, I HAVE DONE WHAT WAS DIRECTED BY YOUR ADMINISTRATION. AS A CONSUMER AND A STATE GOVERNMENT EMPLOYEE, I HAVE GAINED NOTHING BY DOING WHAT I WAS DIRECTED TO DO. HELP ME!

TIRE TREAD COMPLETELY SEPARATED FROM TIRE WHILE TRAVELING AT 65MPH. THIS CAUSED THE VEHICLE TO SPIN OUT OF CONTROL AND CRASHED INTO CENTER HIGHWAY DIVIDER. TIRE TREAD WAS ADEQUATE AT TIME OF ACCIDENT. TIRES WERE BOUGHT FROM SEARS IN SEP 95 AND WERE STILL WITHIN THE 5O,OOO MILE WARRANTY. ACCIDENT WAS REPORTED TO THE NEVADA HIGHWAY PATROL - CASE NUMBER L2000-0049997-P. VEHICLE WAS A TOTAL LOSS. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )

TIRE TREAD SEPARATED FROM TIRE ON I-10W, TRAVELING @60MPH. I WAS ABLE TO PULL OFF HIGHWAY AND CALL ROAD SERVICE TO CHANGE TIRE. LUCKLY NO ONE WAS INJURED. CHANGED ALL FOUR TIRES IMMEDIATELY AFTER RETURNING HOME. TREAD ON TIRES WERE GOOD. *AK( DOT NUMBER: U8860 TIRE SIZE: P225/75R15 )

LARGE BUBBLES ON SIDEWALL OF L FRONT TIRE (2 BUBBLES, ONE LARGER THAN 5 INCHES IN DIAMETER) AND L REAR TIRE (1 BUBBLE); NO OBVIOUS INJURY TO OUTSIDE OF TIRE (EG NAIL OR CUT); NO KNOWN TRAUMA TO TIRE (EG HITTING CURB); I TOOK PICTURE WITH DIGITAL CAMERA AND CAN EMAIL THEM TO YOU!!!( DOT NUMBER: TIRE SIZE: 225/45R17 )

SIDEWALL BUBBLE WITH NO CORRELATING IMPACT THAT WOULD CAUSE SUCH A BUBBLE( DOT NUMBER: TIRE SIZE: 225/45-17 )

RAN OVER A RELATIVELY MINOR BUMP IN THE ROAD AT AN ACCEPTABLE SPEED AND THE TIRE WAS DAMAGED BEYOND REPAIR.( DOT NUMBER: TIRE SIZE: 225/45YR17 )