BRIDGESTONE TIRES Complaints
View complaints related to BRIDGESTONE TIRES. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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BRIDGESTONE DUELER H/T 684 II TIRES- Northport, AL
Yes tire is available Tire has bad spot on sidewalk goes all the way to belt Looks like this tire might blow out which could cause crash Tuscaloosa Toyato first noticed it at our 30,000 mile maintenance service on June 9 2021 No inspection yet No warning have no ideal how long been like this
Source: NHTSA WEB SITE -
BRIDGESTONE DUELER A/T TIRES- North Oaks, MN
All four OEM Bridgestone Dueler A/T P285/45R22 M+S tires are showing premature cracking in sidewall near the bead/wheel. The cracks appear on the full circumference of the tire and vary in length from short to several inches. Depth of cracking is estimated to be 1/16" and growing. The tires, with date code 2318, were on the brand new truck when purchased from the dealership in Aug 2018. The vehicle currently has 16k miles. Both the dealership and local Tires Plus chain have confirmed the issue, but there is not a suitable remedy. Bridgestone will not warranty the tires and replacement under the GM "warranty" is the same price as new aftermarket tires. I believe this is a pending safety concern.
Source: NHTSA WEB SITE -
BRIDGESTONE ALENZA A/S 20 TIRES- THURMONT, MD
TL *THE CONTACT OWNS A 2021 TOYOTA HIGHLANDER EQUIPPED WITH BRIDGESTONE TIRES, TIRE LINE: ALENZA, TIRE SIZE: 235/65/R18, DOT NUMBER: 1W2LAMLAI4520. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 60 MPH, THE REAR DRIVER'S SIDE TIRE EXPLODED, WITHOUT WARNING. THE TIRE PRESSURE WARNING SYSTEM DID NOT INDICATE A PROBLEM UNTIL AFTER THE TIRE EXPLODED. THE OUTSIDE SIDEWALL OF THE TIRE HAD SEPARATED. KOONS ANNAPOLIS TOYOTA (1107 WEST ST, ANNAPOLIS, MD 21401) WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD INFORM THE MANUFACTURER OF THE FAILURE AND GET BACK TO THE CONTACT. THE TIRES WERE REPLACED WITH FOUR NEW TIRES. THE FAILURE MILEAGE WAS 612. THE VIN WAS NOT AVAILABLE. (NEW HIGHLANDER WAS FOUND AT KOONS ANNAPOLIS TOYOTA AND PURCHASED FROM KOONS WESTMINSTER TOYOTA.) CONTACT HAS NOT HEARD FROM TOYOTA DEALER FOLLOWING MULTIPLE REQUESTS. CONTACT REPLACED ALL BRIDGESTONE TIRES ON THE VEHICLE AT OWN EXPENSE SINCE THEY DID NOT TRUST THE REMAINING THREE BRIDGESTONE TIRES, NOR A REPLACEMENT BRIDGESTONE TIRE THEY MAY (?) HAVE BEEN ABLE TO GET FROM THE TOYOTA DEALER. CONTACT WANTS TO WARN THE APPROPRIATE PEOPLE THAT HIS NEW BRIDGESTONE TIRE ON A NEW TOYOTA HIGHLANDER EXPLODED WITHOUT WARNING AND FOR NO APPARENT REASON.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
BRIDGESTONE UNKNOWN TIRES- CYPRESS, CA
TL* THE CONTACT OWNS A 2020 FREIGHTLINER CASCADIA EQUIPPED WITH BRIDGESTONE R284 TIRES, TIRE LINE: ECOPIA, TIRE SIZE: 295/75/R22.5, DOT NUMBER: 2572652. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, THE FRONT PASSENGER'S SIDE TIRE EXPERIENCED A BLOWOUT CAUSING THE DRIVER TO NEARLY LOOSE CONTROL OF THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND THE LOCAL DEALER VELOCITY TRUCK CENTERS LOCATED AT 13800 VALLEY BLVD, FONTANA, CA 92335, (800)673-0500 WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 60,000. VIN WAS UNAVAILABLE.*DT*DT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
BRIDGESTONE TIRES- ELKIN, NC
TL* THE CONTACT OWNS A 2020 GMC SIERRA 1500 EQUIPPED WITH BRIDGESTONE TIRES, TIRE LINE: ALENZA A/S 02, TIRES SIZE: 275/50/R22, DOT NUMBER: UNKNOWN. THE CONTACT STATED THAT THE TIRES FAILED TO HOLD THE TIRE PRESSURE. THE VEHICLE WAS TAKEN TO SCENIC CHEVROLET BUICK GMC CADILLAC (2300 ROCKFORD ST, MT AIRY, NC 27030) WHERE THE VEHICLE WAS PURCHASED. THE TECHNICIAN ADDED NITROGEN GAS INTO THE TIRES HOWEVER, THE FAILURE PERSISTED. THE CONTACT STATED THAT A LETTER WAS SENT TO THE MANUFACTURER HOWEVER, THERE WAS NO RESPONSE. THE FAILURE MILEAGE WAS 2,976. *JS *JS
Source: CONSUMER LETTER -
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BRIDGESTONE DESERT DUELER TIRES- GROTTOES, VA
TL* THE CONTACT OWNS A 2019 FORD RANGER EQUIPPED WITH BRIDGESTONE TIRES, TIRE LINE: DESERT DUELER II, TIRE SIZE: 255/65/17, DOT NUMBER: (UNAVAILABLE). THE CONTACT STATED THAT WHILE INSPECTING THE TIRES, HE NOTICED THAT THE SIDEWALL AND TREAD WAS SEVERELY DAMAGED. THE CONTACT STATED THAT THE TIRES WERE DRY ROTTED. MYERS FORD CO INC LOCATED AT 13959 SPOTSWOOD TRAIL, ELKTON, VA 22827, (540) 298-1271) WAS CONTACTED AND STATED THAT THE TIRES WERE DEFECTIVE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE MANUFACTURER DECIDED TO REPLACE ALL FOUR TIRES, DUE TO ALL FOUR TIRES SHOWING SIMILAR ISSUES. THE TIRES WERE REPLACED WITH SIMILAR BRIDGESTONE TIRES HOWEVER, THE FAILURE RECURRED WITH THE NEW SET OF TIRES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED ANOTHER CASE REGARDING THE FAILURE. THE CONTACT WAS OFFERED A PRO-RATED COST FOR THE TIRE REPLACEMENT. THE TIRES WERE NOT YET REPLACED DUE TO THE CONCERNS OF THE CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS 14,500. *DT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
BRIDGESTONE DUELER H/L 400 TIRES- TAYLORS, SC
TL THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER EQUIPPED WITH BRIDGESTONE TIRES, TIRE LINE: DUELER H/L 422 ECOPIA, TIRE SIZE: P245/60/R18 TIRES, DOT NUMBER (NOT PROVIDED). THE CONTACT STATED THAT THE TREADWEAR ON THE ORIGINAL TIRES WERE WEARING AT AN ALARMING RATE. THE CONTACT STATED THAT WHILE DRIVING ON WET SURFACES, THE TIRES PERFORMED LIKE DRIVING ON ICE. THE VEHICLE WAS TAKEN TO A TIRE DEALER WHO INSPECTED THE TREADWEAR AND QUOTED THE TREADWEAR AT 7/32NDS WHEN THEY SHOULD BE REPLACED AT 4/32NDS. THE CONTACT CALLED THE TIRE MANUFACTURER AND WAS INFORMED THAT WARRANTY COVERAGE FOR THE TIRES WERE NOT COVERED BY THE TIRE MANUFACTURER. THE CONTACT WAS INFORMED THAT THE WARRANTY ONLY COVERED TIRE DEFECTS. THE VEHICLE WAS TAKEN TO A BRIDGESTONE TIRE SHOP AND IT WAS STATED THAT THE TIRES NEEDED TO BE REPLACED. THE CONTACT PLACED A SECOND CALL TO THE MANUFACTURER AND INFORMED THE REPRESENTATIVE WHAT THE BRIDGESTONE TIRE SHOP STATED. THE TIRE MANUFACTURER REFUSED TO PROVIDE ASSISTANCE BECAUSE THE TIRES WERE THE ORIGINAL EQUIPMENT. THE VEHICLE MANUFACTURER REFERRED THE CONTACT TO THE DEALER. THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE TIRES. THE TIRES WERE NOT REPLACED. THE FAILURE MILEAGE WAS 9,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
BRIDGESTONE UNKNOWN TIRES- WIXOM, MI
BAD COMMERCIAL BRIDGESTONE TIRES 295/75R22.5 WITH CRACKS AND BULGES ON THE SIDE WALL. I PURCHASED 8 DRIVE TIRES FOR A SEMI TRUCK IN JULY 2018 FROM TA TRUCK SERVICE LOCATED AT 3483 LIBBEY RD, PERRYSBURG,OH. THE TIRES STILL HAVE 70% THREAD ON THEM TODAY, BUT TWO OF THEM GOT BAD. ONE GOT A 10 INCH CRACK ON THE SIDE WALL AND ANOTHER ONE GOT A BULGE ON THE SIDE WALL AS WELL. ALREADY CALLED BRIDGESTONE COMMERCIAL WARRANTY , AND THEY DIDN'T CARE.
Source: NHTSA WEB SITE -
BRIDGESTONE TURANZA EL 400 TIRES- INDIO, CA
TL* THE CONTACT OWNS A 2019 LEXUS IS 300 EQUIPPED WITH BRIDGESTONE TIRES, TIRE LINE: TURANZA EL400, TIRE SIZE: 255/35/R18 N/A, DOT NUMBER: RB4TR982520. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE LOW TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHILE AT A STAND STILL AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND AN ABNORMAL SOUND WAS HEARD COMING FROM THE VEHICLE. THE CONTACT STATED THAT HER HUSBAND EXITED THE VEHICLE AND SAW THAT THE REAR PASSENGER'S SIDE TIRE HAD DETACHED FROM THE RIM. THE CONTACT STATED SHE EXITED THE VEHICLE AND FOUND THE DEFECTIVE TIRE NEAR WHERE SHE WAS PARKED. THE CONTACT STATED THE SIDEWALL OF THE TIRE WAS ATTACHED TO THE RIM. THE CONTACT STATED THAT A BYSTANDER ASSISTED WITH REPLACING THE TIRE WITH THE SPARE. THE CONTACT DROVE TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO A FIRESTONE FACILITY AND WAS INFORMED THE TIRE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,300. *LN THE CONSUMER SUBMITTED PHOTOS. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
BRIDGESTONE TIRES- LONE TREE, CO
I HAVE BRIDGESTONE DRIVEGUARD RUN FLAT TIRES ... JUST HAD MY 3RD BLOW OUT OF A FRONT TIRE IN THE LAST 18 MONTHS. ONLY 3 BLOW OUTS I'VE EVER HAD IN 48 YEARS OF DRIVING. THE BLOW OUT TODAY WAS THE REPLACEMENT TIRE FOR THE BLOW OUT 18 MONTHS AGO ... SO QUITE NEW WITH LITTLE WEAR. IN ALL 3 CASES THE TIRE BLEW OUT (FRACTURED) WHERE THE BEAD INTERSECTS THE TIRE RIM.
Source: NHTSA WEB SITE