BRIDGESTONE TIRES Complaints

I PURCHASED A 2019 PETERBILT TRUCK IN MAY OF 2018. THE FRONT LEFT STEER TIRE FAILED ON JUNE 18,2018 AT HIGHWAY SPEEDS. RAPID AIR PRESSURE LOSS, AND HAVING TO TAKE EMERGENCY EVASIVE ACTION. THE TIRE HAD ONLY 10,580 MILES. I CHOCKED IT UP TO THE POSSIBILITY OF A ROAD HAZARD, AND LEFT IT AT THAT. FAST FORWARD TO TODAY OCTOBER 11,2018. RIGHT SIDE STEER TIRE FAILED AT HIGHWAY SPEED. TRUCK NOW HAS 54,653 MILES ON IT. I WAS FORTUNATE ENOUGH TO KEEP THE TIRE TODAY AND IT STRUCK ME AS ODD THAT THE SIDEWALL ON ONE SIDE SEPARATED CLEANLY FROM THE TREAD. THE OTHER SIDE ALSO SEPARATED, BUT IT SHOWS SIGNS OF TEARING THE PLYS THAT I ASSUME ARE THERE TO STRENGTHEN THE JOINT BETWEEN THE FACE AND THE SIDEWALL OF THE TIRE. NEEDLESS TO SAY, COMMERCIAL VEHICLES LOSING STEER TIRES IS ONE OF THE MOST DANGEROUS SITUATIONS WE COULD ENCOUNTER. I AM WORKING ON REPAIRS AS I TYPE THIS COMPLAINT. I WILL BE REPLACING THE TIRE, WHEEL, AND A BRAKE LINE THAT BECAME KINKED DUE TO THE TIRE. *DT *TR

NEWS TIRES WHERE BAD WITHIN 9 MONTHS-BOUGHT AT COSTCO -ONE TIRE HAD A NAIL AND WENT FLAT VERY FAST- -HAD REPAIRED-ONE KEPT GETTING FLAT OTHER EXPLODED ON FREEWAY AND CAUSED DAMAGE -BOTH FLAT AND RIPPED TIRE HAPPENED SUDDENLY. COSTCO HAS REPLACED THE TIRES ALL 4 -BUT WILL NOT PAY DAMAGE TO CAR FROM EXPLOSION SUDDEN FLAT AND IN SHREDS . WE FELL THEY SOLD BAD TIRES AND THESE TIRES ARE A SAFETY HAZARD.

TL* THE CONTACT OWNS A 2012 BMW X5 EQUIPPED WITH BRIDGESTONE DUELER TIRES, SIZE: 275/40/R20 (NA). WHILE REVERSING OUT OF A DRIVEWAY, A LOUD ABNORMAL NOISE WAS HEARD. THE CONTACT NOTICED THAT THE FRONT PASSENGER TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE REPAIR SERVICE WHERE THE FAILURE WAS DIAGNOSED AS NORMAL WEAR AND TEAR. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE FAILURE WAS DUE TO NORMAL WEAR AND TIRE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 147,056. THE TIRE FAILURE MILEAGE WAS UNKNOWN. *TT *TR

THE EVENTS LEADING UP TO THE FAILURE, WHEN BACKING OUT OF GARAGE THE FRONT RIGHT TIRE BLOW UP FOR NO APPARENT REASON, AIR ESCAPE FROM A HOLE IN SIDE WALL FROM THE RIM. _________________________ THE FAILURE, HOW OFTEN IT OCCURS, ITS CONSEQUENCES; AND, TIRE HAVE HOLE IN THE SIDEWALL, AIR ESCAPE, NO DRIVING ON THIS TIRE. PULL BACK IN TO GARAGE, REMOVE THE RIGHT FRONT WHELL FROM THE CAR AND TAKE TO A TIRE DEALER FOR EVALUATION. ___________________ WHAT WAS DONE TO CORRECT THE FAILURE -- I.E, PARTS REPAIRED OR REPLACED (AND IF OLD PART IS AVAILABLE) NEED TO PURCHASE BOOTH NEW FRONT TIRES SINCE THAT WAS A 4 WHEEL DRIVE VEHICLE.

I PURCHASED 4 BRAND NEW TIRES FROM FIRESTONE COMPLETE AUTO CARE ON 12/27/2015. I HAVE HAD SEVERAL INCIDENTS WITH THE TIRES INCLUDING FREQUENT BUBBLE FORMATION AND A TIRE BLOW OUT ON THE HIGHWAY. I BELIEVE THE FREQUENCY OF THESE INCIDENTS WARRANT INVESTIGATION AS TO POSSIBLE DEFECTS IN THIS BRAND AND LINE OF TIRE THAT COULD BE LIFE THREATENING. I HAD A TIRE BLOWOUT OF THE LEFT DRIVERS SIDE TIRE WHILE ON THE HIGHWAY ON MY WAY TO WORK IN RUSH HOUR TRAFFIC ON 3/30/17. FORTUNATELY, I WAS ABLE TO GET THE CAR IN CONTROL AND GET OFF OF THE NEXT EXIT. I HAD THE TIRE REPLACED LATER THAT MORNING. NEXT, I WAS AT THE LEXUS DEALERSHIP IN NOVEMBER OF 11/2017 FOR AN ALIGNMENT AND A BUBBLE WAS FOUND IN THE SIDEWALL TIRE. THIS TIRE WAS REPLACED AT THE LEXUS DEALERSHIP. ON 4/15/18, I WAS DRIVING ON THE HIGHWAY AND MY CAR FELT UNBALANCED AND THE CHECK TIRE LIGHT CAME ON. I ATTEMPTED TO PUT AIR IN THE RIGHT FRONT PASSENGER TIRE BUT WAS UNABLE TO GET AIR IN. I BROUGHT THE CAR TO FIRESTONE AND WAS TOLD I NEEDED A NEW TIRE. ON 6/2/18, I BROUGHT THE CAR TO MIDAS FOR AN EMISSIONS SYSTEM CHECK AND THE TECHNICIAN SHOWED ME A BUBBLE ON THE SIDEWALL OF THE LEFT DRIVERS SIDE TIRE. I BROUGHT THE CAR TO FIRESTONE AND THIS WAS VERIFIED. I WAS CHARGED AND THE TIRE REPLACED. HAVING PURCHASED THESE 50,000 MILE TIRES IN DECEMBER OF 2015 WITH 93,000 MILES ON MY VEHICLE THIS IS AN EXCESSIVE AMOUNT OF ISSUES AT 126,000 MILES. I HAVE BOTH SAFETY AND FINANCIAL CONCERNS ABOUT THIS PRODUCT. I HAVE ATTEMPTED TO SPEAK WITH FIRESTONE DIRECTLY AT THE STORE, THEY DENY ANY ISSUE WITH THE TIRES. I RECEIVED DISCOUNT PRICING FOR REPLACING 2 TIRES BUT NO OTHER ACCOUNTABILITY BY FIRESTONE. I BELIEVE THIS WOULD HAVE TO OCCUR AT A HIGHER LEVEL. THE TIRES ARE BRIDGESTONE DRIVEGUARD BL WITH RUN FLAT 225/45R17 91W 50,000 MILE.

TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA EQUIPPED WITH BRIDGESTONE TURANZA EL400-02 TIRES, SIZE: P205/55R16. WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO DRIVE LIKE ONE OF THE TIRES WAS FLAT. SUDDENLY, THE REAR PASSENGER TIRE DETACHED FROM THE VEHICLE AND THE TIRE PRESSURE INDICATOR ILLUMINATED. THE CONTACT STATED THAT SHE HAD TO CONSTANTLY PLACE AIR IN THE TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC (DRACUT TIRE SHOP, INC., 1269 LAKEVIEW AVE, DRACUT, MA 01826 (978) 957-0782), BUT WAS NOT DIAGNOSED. ALL FOUR TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT NO RECALL WAS ASSOCIATED WITH THE VIN. THE DOT NUMBER WAS UNAVAILABLE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 14,000.

ON SEPT. 14, 2014, WE PURCHASED A 2015 TOYOTA HIGHLANDER XLE, WHICH CAME WITH BRIDGESTONE DUELER H/L 422 ECOPIA TIRES. ON AUG. 20, 2015, WHEN THERE WERE 10,235 MILES ON THE CAR, WE REPLACED 1 OF THE TIRES WITH A NEW BRIDGESTONE DUELER H/L 422 ECOPIA TIRE. ON SEPT. 26, 2016, WHEN THERE WERE 23,324 MILES ON THE CAR, WE REPLACED ANOTHER OF THE TIRES WITH ANOTHER NEW BRIDGESTONE DUELER H/L 422 ECOPIA TIRE. ON AUG. 17, 2017, WHEN THERE WERE 31,228 MILES ON THE CAR, WE BROUGHT THE CAR TO TOYOTA OF HACKENSACK FOR ITS 35,000-MILE FACTORY MAINTENANCE, BEFORE WE WOULD DEPART FOR A FAMILY VACATION WHERE WE EXPECT TO DRIVE APPROXIMATELY 2,500 TO 3,000 MILES. DURING THE MULTIPOINT INSPECTION OF THE CAR, THE TECHNICIAN NOTED THAT ALL 4 TIRES WERE WORN. AFTER DISCUSSING THIS MATTER FURTHER, THE TOYOTA SERVICE CENTER RECOMMENDED THAT WE SHOULD REPLACE ALL 4 TIRES. TOYOTA AND THEIR WHOLESALE TIRE DEALER BOTH CONTACTED THE BRIDGESTONE TECHNICAL DEPARTMENT TO DETERMINE THE AMOUNT OF COURTESY CREDIT THAT BRIDGESTONE WOULD PROVIDE TO US TOWARDS THE PURCHASE OF NEW TIRES, AS ONE OF THE ALREADY-REPLACED TIRES WAS ONLY USED FOR 7,904 MILES (I.E, 31,228 23,324 = 7,904), ANOTHER OF THE ALREADY-REPLACED TIRES WAS ONLY USED FOR 20,993 MILES (I.E., 31, 228 10,235 = 20,993), AND THE 2 REMAINING ORIGINAL TIRES WERE ONLY USED FOR 31,228 MILES, AND THE BRIDGESTONE DUELER H/L 422 ECOPIA TIRES HAVE AN EXPECTED TREAD WEAR LIFE OF 65,000 MILES. TOYOTA ALSO ADVISED BRIDGESTONE THAT THE TIRES WERE ROTATED EVERY 5,000 MILES AND WERE PROPERLY ALIGNED. NONETHELESS, BRIDGESTONE TOOK THE POSITION THAT SINCE THE TREAD WEAR ON THE 4 TIRES WAS 6-4-4-2, IT INDICATED THAT THE TIRES WERE NOT PROPERLY ALIGNED AND A WARRANTY CLAIM WAS IN APPROPRIATE. TOYOTA TRIED EXPLAINING TO BRIDGESTONE THAT BY REPLACING TWO OF THE TIRES IN 2015 AND 2016 AND HAVING USED TWO OF THE TIRES OR ONLY 7,904 MILES AND 20,993 MILES, DESPITE ROTATING THE TIRES PROPERLY, THE TREAD WEAR HAD TO BE SLIGHTLY UNEVEN.

ON OUR 2016 TOYOTA TUNDRA 4X4 CREW CAB TRUCK MY TIRES ARE ALREADY WORN OUT. THEY ONLY HAVE 17000 MILES ON THEM. THE TREAD ON THE TIRES ARE 5/30 2ND. WE ROTATE EVERY 3000 TO 5000 MILES. WE PURCHASED THIS TRUCK FOR TOWING OUR 20 FT TRAILER AND HAVE TAKEN 3 SHORT VACATIONS (ABOUT 1 WEEK EACH) AND THERE IS HARDLY ANY TREAD LEFT ON THEM. WE ARE SENIOR CITIZENS AND DO NOT DRIVE RECKLESSLY. PLEASE ADVISE ON WHAT TO DO WITH TAKING THESE ON MORE TRIPS. I DO HAVE PICTURES OF MY TIRES IF NEEDED.

I DROVE ON I-10 LA GRANGE WHEN THE BRAKE LIGHT CAME ON. THE CAR VIBRATED AND TILTED TO THE RIGHT. THE FRONT RIGHT TIRE TREAD PEELED OFF AND THE TIRE BLEW. WE REPORTED THIS INCIDENT TO BRIDGESTONE WITH CASE NUMBER 748575. THE COMPANY SENT ME A LETTER AND SAID IT WAS PRESSURE PROBLEM. BUT JUST BEFORE THE TIRE BLEW, THE PRESSURE LIGHT WAS NOT ON. SO I BELIEVE THE QUALITY AND SAFETY IS AT ISSUE. PLEASE INVESTIGATE IT AND RECALL THE PRODUCT, DUELER H/T 684 II P265/70R17. I BOUGHT THE FOUR TIRES ABOUT A YEAR AGO.

BRIDGESTONE TIRE RUPTURE: PLY SEPARATION, ON FREEWAY, NO WARNING, AT 35000 MILES WITH LOTS OF TREADLIFE REMAINING. I CAN PROVIDE PHOTOS OF DAMAGED TIRE ON REQUEST. ALL PLIES OF TIRE COMPLETELY SEPARATED, THEY WERE NEVER BONDED TOGETHER PROPERLY. TIRE IS BRIDGESTONE M773 SWP II, SIZE 235-85-16.