BRIDGESTONE TIRES Complaints

RUNNING ERRANDS WITHOUT PULLING A LOAD AND EMPTY BED OF TRUCK. AT A STOP AND WHEN GREEN BEGAN TO ACCELERATE, RIGHT BACK TIRE BLOW OUT, NO INJURIES PULLED OVER TO A SAFE SPOT TO CHANGE TIRE. NO DISCERNIBLE DEFECTS BEFORE USING TRUCK THIS DAY. ORIGINAL TIRES TO TRUCK, APPROXIMATELY 50,000 K MILES, VERY LITTLE HEAVY USE FOR THIS TRUCK.

SLOW LEAK OF AIR PRESSURE. I HAD TO KEEP ADDING AIR. LOCAL BRIDGESTONE TIRE PEOPLE SAID IT WAS BECAUSE IT WAS INSTALLED INCORRECTLY. THEY TOOK IT OFF RIM AND THE BEAD WAS TORN.

I PURCHASED 4 REPLACEMENT RUN FLAT TIRES FOR MY WIFES BMW 335D WITH 40,000 MILE TREAD WEAR WARRANTY. AFTER 20,000 MILES THE FRONT TIRES WERE HALF WORN AND THE REARS WERE NEAR BALD. I CONTACTED TIRE RACK, WHERE I HAD PURCHASED REPLACEMENT TIRES, AND THEY SENT OUT 2 REAR REPLACEMENT TIRES TO THEIR LOCAL INSTALLER; WHICH I FULLY PAID FOR PENDING RETURN. UPON INSTALLATION IT WAS DISCOVERED THAT THE TIRES I HAD ORIGINALLY PURCHASED FROM TIRE RACK WERE NOT RUN FLATS BUT STANDARD TIRES. THE TIRES LOOK FROM THE OUTSIDE EXACTLY THE SAME, BRIDGESTONE RE960 VS RE970S. THERE IS A BIG DIFFERENCE IN PRICE AND YOU ARE NOT SUPPOSED TO MIX NON RUN FLATS AND RUN FLATS. I CONTACTED TIRE RACK AND THEY WOULD NOT HELP. THEIR CUSTOMER SERVICE WOULD NOT LISTEN BUT BLAMED THE PROBLEM ON ME OR THEIR INSTALLER. WITH SOME INVESTIGATION I LEARNED ABOUT DOT NUMBERS AND WAS SURPRISED THAT THE INSTALLER DOES NOT TRACK THE DOT NUMBER AND ONLY TIRE RACK HAS. TIRE RACK IS THE ONLY ONE WITH THE DOT NUMBER AND THERE SEEMS TO BE NO WAY TO VERIFYING THE DOT NUMBERS. THEY SAY IT IS NOT THEIR MISTAKE BUT COMMUNICATION WITH THEM HAS BEEN DIFFICULT AND THEY DONT SEEM TO HAVE A CUSTOMER ORIENTED OR TRUSTWORTHY CULTURE. I SPOKE WITH THE INSTALLER AND THEY REVIEWED THE LABELING AND SEGREGATION OF THE TIRES RECEIVED FROM TIRE RACK TO PREVENT SWITCHING. THEY ARE A SMALL INSTALLER AND THERE PROCESS SEEMS RELIABLE. WHO KNOWS HOW OFTEN THIS HAPPENS BUT I WANTED TO SHARE THIS STORY WITH OTHERS SO THEY BUY THEIR TIRES FROM THE INSTALLER TO ELIMINATE THIS PROBLEM.

TL* THE CONTACT OWNS A 2014 TOYOTA CAMRY EQUIPPED WITH BRIDGESTONE TURANZA EL41 TIRES, SIZE: 215/55R17. WHEN THE VEHICLE WAS TAKEN TO BE SERVICED, THE TECHNICIAN FOUND VISIBLE BLISTERS LOCATED ON THE INSIDE WALLS OF THE FRONT AND REAR PASSENGER SIDE TIRES. THE FRONT PASSENGER SIDE TIRE WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 24,983. THE DOT NUMBER WAS NOT AVAILABLE.

BRIDGESTONE DRIVEGUARD TIRES ARE EXTREMELY SUSCEPTIBLE TO SIDEWALL DAMAGE FROM POTHOLES! I HAVE 225 45 18 TIRES ON MY 2012 CAMRY. THIS IS THE FOURTH TIRE I'VE HAD THE SIDEWALL FAIL THE EXACT SAME WAY SINCE BUYING THEM 2 YEARS AGO. THIS TIME IT WAS WHILE PULLING UP TO A STOP SIGN AT MAYBE 20 MPH. EVERY TIME THERE IS A 3 TO 4 INCH CUT ALONG THE BEAD OF THE TIRE THROUGH THE CORDS. I WORK FOR FIRESTONE AND HAVE SEEN THE SAME PATTERN MANY TIMES ON VARIOUS CAR, NOT PAYING ATTENTION TO SIZE. IT IS PERFECTLY CLEAR TO ME THESE TIRES ARE UNSAFE FOR REAL WORLD USE

REAR TIRES QUICKLY LOST ALL TREAD LEADING TO DANGEROUS HANDLING. FRONT TIRES OF SAME AGE AND MILEAGE, BUT DIFFERENT SIZE, APPEAR NEW.

I WAS DRIVING ON THE PA TURNPIKE. I WAS DOING THE SPEED LIMIT. NOTHING ON THE ROAD, NO IMPACT. ALL OF A SUDDEN THE CAR STARTS TO SHAKE AND I COULD TELL SOMETHING WAS WRONG. *TR

A 2014 TOYOTA TUNDRA, WITH TIRE BRAND BRIDGESTONE DUELER ALENZA,TIRE IS STARTING PEEL OFF, LOOK DRY AND PART OF TIRE ARE COMING OFF,THE MILEAGE IN THE TRUCK IS ONLY 32,000,MILES BEARLEY HAS HALF OF THE LIFE OF THE TIRE ACCORDING TO BRIDGESTONE MILES WARRANTY WHICH IS 60,000 TO 70,000 MILES.

RAN CAR INTO SIDE FENCING PUT UP FOR CONSTRUCTION IN REGARDS TO DODGING DEBRIS ON I295 FROM CONSTRUCTION WORK. MY TIRE BLEW OUT FROM HAVING TO RUN INTO THE GUARD RAIL AND I HAD TO PUT A DONUT TIRE ON. I BELIEVE THIS INCIDENT IS CORRELATED TO THE CONSTRUCTION WORK GOING ON FOR MONTHS NOW AND THAT I SHOULD BE REIMBURSED A NEW TIRE AND RIM FOR MY 2012 MAZDA 3/

I PURCHASED NEW TIRES AND HAD INSTALLED AT COSTCO ON AUGUST 1ST 2016. I WENT TO HAVE THE TIRES RETORQUED AT COSTCO ON AUGUST 12TH. ON SEPT 1ST I WAS DRIVING NORTHBOUND ON A CITY PARKWAY STREET SO MOSTLY STRAIGHT ROADWAY WITH SOME GENTLE CURVES AT APPROX. 50-55 MILES PER HOUR, WHEN SUDDENLY MY STEERING WHEEL STARTED TO SHAKE, THEN WEAVING LEFT TO RIGHT, I TRIED TO REGAIN CONTROL BY STEERING STRAIGHT AND APPLY BRAKES TO SLOW DOWN BUT THAT JUST MADE IT WORSE AND THE CAR BEGAN SPINNING OUT OF CONTROL ACROSS THE ROADWAY UNTIL IT FINALLY LANDED TO A STOP ON THE BANK OFF THE SIDE OF THE ROAD. SEVERAL PEOPLE STOPPED AT THE SCENE TO MAKE SURE I WAS OK. A COUPLE THAT LIVED NEAR BY SAID THEY HEARD A LOUD BOOM...A POLICE OFFICER ALSO CAME AND STAYED WITH ME WHILE I WAITED FOR THE TOW TRUCK. THE DRIVER HAD SAID THAT HE BELIEVED THE FRONT TIRE MAY HAVE BLOWN, IT IS CURRENTLY FLAT AND MY VEHICLE IS NO LONGER DRIVEABLE.