BRIDGESTONE TIRES Complaints

The tires have not “failed,” but they are dry rotting on both the sidewalls and inside the tread. These came as the OE tires, size is 235/65 R18. This is a daily driven car with almost 30,000 miles on the odometer. There is no reason the tires should be dry rotting. This is a severe safety hazard, as most tire shops wouldn’t mount, balance, or even touch these tires if they were dry rotted this quickly. The tires have been rotated every 10,000 miles or so, and have been kept properly inflated throughout their life. They were made on the 42nd week of 2023. They began showing symptoms of light dry rotting around 6 months ago, but the problem has finally spread to the sidewall.

The contact owns a 2024 Toyota Prius Hybrid equipped with Bridgestone Tires, Tire Line: Ecopia EP422, Tire Size: 195/60/R17, DOT Number: Y9CDCJTX. The contact stated that while the vehicle was in for routine maintenance, during the tire rotation, the mechanic discovered that one of the front tires had developed a bubble on the sidewall. The contact was advised that the tire was unsafe to use and recommended that the tire be replaced. No further information was available. The manufacturer was not notified of the failure. The failure mileage was 10,400. The VIN was not available.

On 04/24, I purchased 4 P235/40ZR18 Bridgestone Potenza Sport tires from Tire Rack. The tires have approx 15000 miles on them. I discovered the tires started to show approx 1/2 in cracks all around the tire where the tread transitions to the sidewall. This appears to be a safety issue because if the cracks worsen, the tread may separate from the tire. I have also spoken to Tire Rack were I`ll be filing a complaint.

On 4/17/2025, we purchased 4 BRIDGESTONE tires at Discount Tire Company. The front two tires are model 225 /40 R18 88Y SL BSW BM RF and the rear two tires are model 245 /35 R18 92Y XL BSW BM RF. On 9/3/2025, we had to replace a front tire (225 /40 R18 88Y SL BSW BM RF), due to a hole caused by pothole damage going about 40 mph. On 10/21/2025, we had to replace a rear tire (245 /35 R18 92Y XL BSW BM RF) due to two bulges in the tire. Not sure of the cause. On 1/31/2026, the rear tire pressure went down while on the freeway, going about 60 mph. Upon stopping, the rear driver side tire had a hole in the side near the tire rim. Also on 1/31/2026, while checking the tires after getting the tire pressure warning, the front tire had a bulge in it.

On 4/17/2025, we purchased 4 BRIDGESTONE tires at Discount Tire Company. The front two tires are model 225 /40 R18 88Y SL BSW BM RF and the rear two tires are model 245 /35 R18 92Y XL BSW BM RF. On 9/3/2025, we had to replace a front tire (225 /40 R18 88Y SL BSW BM RF), due to a hole caused by pothole damage going about 40 mph. On 10/21/2025, we had to replace a rear tire (245 /35 R18 92Y XL BSW BM RF) due to a bulge in the tire. Not sure of the cause. On 1/31/2025, the rear tire pressure went down while on the freeway, going about 60 mph. Upon stopping, the tire had a hole in the side near the tire rim.

On 4/17/2025, we purchased 4 BRIDGESTONE tires at Discount Tire Company. The front two tires are model 225 /40 R18 88Y SL BSW BM RF and the rear two tires are model 245 /35 R18 92Y XL BSW BM RF. On or before 10/21/2025, we noticed two bulges in the rear tire and had to have it replaced. Not sure of the cause. This was the second Bridgestone Potenza tire since April 2025 that had to be replaced.

On 4/17/2025, we purchased 4 BRIDGESTONE tires at Discount Tire Company. The front two tires are model 225 /40 R18 88Y SL BSW BM RF and the rear two tires are model 245 /35 R18 92Y XL BSW BM RF. On 9/3/2025, we had to replace a front tire, due to a hole in the tire from pothole damage going about 40 mph. I can't say the exact safety risk this posed, but a tire getting a hole in it at 40 miles per hour can't be a good thing? These are run-flat tires so they still work but not at high speeds.

The Original Equipment (OE) Bridgestone Alenza Sport A/S 255/50R20 105H M+S tires on my brand new 2024 Nissan Pathfinder suffer from groove wander on roads in which grooves are cut into them to mitigate hydroplaning in rainy conditions. The geometric design, tread design incompatibility, or structural irregularities of these tires cause severe groove wander and impair safe handling. Groove wander causes the vehicle to follow road grooves involuntarily, which is a handling defect that compromise driver control. Groove wander causes the vehicle to rapidly swerve from side to side, and in the case of my vehicle, feel as if the rear end is "fishtailing" and raising off the pavement. This condition is a safety hazard, especially at highway and interstate speeds or in inclement weather. Groove wander does not allow the vehicle to operate safely, causing the driver to constantly correct the involuntary path of the vehicle on such roads. The driver's and others' safety are at risk if the driver is unable to quickly correct the path of the vehicle and keep the vehicle in the lane of traffic to avoid lane departure into another vehicle or object. The problem has not been reproduced or confirmed by both the Nissan dealer from I bought the vehicle and a local Bridgestone/Firestone service center because both are unwilling to do so. Both have refused to accompany me on a test drive on Interstate 90 where this occurs because this road is approximately 12 miles one way from their locations (their claim it is too far away; if it was only 5 miles, they would be willing to do this). The tires have been visually inspected by both companies, and naturally both have found nothing wrong with the tires (normal wear at this time). Visually inspecting he tires will not diagnose the issue, and a test ride needs to be completed to document this issue - again both Nissan and Bridgestone refuse to do this. Other brand tires on other vehicles I own do not suffer groove wander.

My vehicle began to really wobble and shake so I brought the vehicle to the closest tire shop. They told me right away that the belt broke on one of my tires, the tire was bulging, and the tire was beginning to split apart. Then he showed me how the other front tire was beginning to do the same. He said had I not taken it there, it would have soon blown out. This is a serious safety concern. My vehicle is less than 2 years old and has 28,000 miles on it. Bridgestone tires should last at least between 50-60,000 miles. Tire: 255/65R18 111T M&S.

The contact owns a 2019 Ford Edge equipped with Bridgestone Tires, Tire Line: Alenza Ultra A/S, Tire Size, 245/60/R18, DOT Number: AW283AAUl. The contact stated that while making a left or right turn, the contact heard an abnormal popping sound. The vehicle was taken to the dealer, and the contact was informed that the tires had dry rotted and were cracking. In addition, the contact was informed that the failure caused the tires to slip and skid on the road surface while turning left or right. The contact was advised that the tires needed to be replaced. The tires were purchased from Cosco in October 2022. The mileage guarantee for the tires was 80,000. Cosco was contacted and made aware of the failure; however, the contact was informed that a partial refund would be prorated for the tires. The contact was informed that if the first option was not accepted, the tires could be replaced with a different brand, and the contact would be responsible for the remaining balance after the partial refund. The contact declined both offers. The contact stated that he had been sold defective tires and should be fully refunded. The vehicle was not repaired. The vehicle failure mileage was approximately 80,000, and the tire failure mileage was 40,000.