BRIDGESTONE TIRES Complaints
View complaints related to BRIDGESTONE TIRES. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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BRIDGESTONE TURANZA EL 400 TIRES- WEST SENECA, NY
TIRE FAILURES- THREE SIDEWALL BLOWOUTS AFTER SMALL POTHOLE IMPACTS FIRST IN FEBRUARY 2014 ( 30-35 MPH- POT HOLE ABOUT 4 INCHES DEEP) SECOND- TWO TIRES JULY 4TH 2014 ( 60 MPH- POT HOLE ABOUT 2" DEEP) NO RIM DAMAGE OR OTHER COMPONENT DAMAGE. *TR
Source: NHTSA WEB SITE -
BRIDGESTONE TURANZA EL 400 TIRES- LAFAYETTE, LA
WE WERE DRIVING OUR 2013 TOYOTA AVALON ON I-10 IN HEAVY TRAFFIC. AFTER STOPPING FOR GAS, WE REENTERED THE HIGHWAY AND THE LOW TIRE PRESSURE LIGHT CAME ON. BEFORE WE COULD PULL OVER, THE RIGHT FRONT TIRE BLEW OUT; THE ENTIRE INTERIOR SIDEWALL SEPARATED. WE HAD NOT HIT ANY POTHOLE OR ANY OTHER OBJECT. THANKFULLY, MY HUSBAND WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DIDN'T SWERVE INTO THE 18 WHEELER NEXT TO US. THE MECHANIC INFORMED US THAT THE BRIDGESTONE TIRES TOYOTA HAD PLACED ON THE VEHICLE HAD BEEN DOWNGRADED FROM A 40K MILE TIRE TO A 0 MILE TIRE. THE VEHICLE HAD ONLY 15,143 MILES ON IT AND WAS LESS THAN A YEAR OLD. A SECOND TIRE (LEFT REAR TIRE) WAS ALSO TOO DANGEROUS TO CONTINUE TO USE (AS IT LOOKED LIKE THE INTERIOR SIDEWALL ON THAT ONE WAS ALSO ABOUT TO SEPARATE) SO WE HAD TO REPLACE THAT TIRE AS WELL THAT DAY. WE WILL BE REPLACING THE OTHER TWO NOW AND WILL NEVER AGAIN BUY ANY BRIDGESTONE OR FIRESTONE PRODUCT. THE ABSOLUTELY SUBSTANDARD QUALITY OF THEIR PRODUCTS PLACED THE LIVES OF OUR ENTIRE FAMILY AT RISK. MY DAUGHTERS OFTEN DRIVE THIS VEHICLE AND ONE OF THEM WILL BE TAKING IT TO COLLEGE IN THE FALL. I WOULD HATE TO THINK OF WHAT WOULD HAVE HAPPENED IF ONE OF OUR KIDS HAD BEEN BEHIND THE WHEEL WHEN THIS TIRE BLEW OUT WITHOUT WARNING. IT IS INEXCUSABLE THAT BRIDGESTONE WOULD PUT OUT SUCH POOR QUALITY PRODUCTS, REPRESENTING THEM TO BE A 40K MILE TIRE, THEN DOWNGRADE THE MILEAGE ON THE TIRES WITHOUT NOTIFYING OWNERS AND GET AWAY WITH THAT TYPE OF ACTIVITY. WE ALWAYS MAINTAIN OUR VEHICLES AND THE TIRES WERE ROTATED AND VEHICLE ALIGNMENT CHECKED ALL PER NORMAL SCHEDULED MAINTENANCE. TIRES ARE BRIDGESTONE TURANZA EL 400, P225/45R18 91V M+S, DOT OBRR PM1 0313. *TR
Source: NHTSA WEB SITE -
BRIDGESTONE TURANZA EL400-02 TIRES- FOUNTAIN HILLS, AZ
TL* THE CONTACT OWNS A 2012 NISSAN SENTRA WITH THE ORIGINAL BRIDGESTONE TURANZA EL400-02 TIRES, SIZE: P205/55R16. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR MAINTENANCE AT THE DEALER, HE WAS ADVISED THAT ALL FOUR TIRES WAS DEFECTIVE IN THE TIRE WALLS. THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE OF THE TIRES AND THE VEHICLE WAS 22,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
BRIDGESTONE INSIGNIA SE200 TIRES- FAIRFAX, VA
TL* THE CONTACT OWNS A 2005 TOYOTA PRIUS EQUIPPED WITH BRIDGESTONE/FIRESTONE INSIGNIA SE200 ALL SEASON TIRES, SIZE: P185/65R 15 86T. THE CONTACT STATED SHE WAS DRIVING 30 MPH WHEN SHE HEARD A FLAPPING NOISE COMING FROM THE REAR PASSENGER'S SIDE TIRE. THE CONTACT CHECKED THE TIRE AND DISCOVERED THAT THE TIRE WAS DEFLATED AND THE SIDE WALL WAS SPLIT. THE CONTACT TOOK THE TIRE TO A TIRE SHOP WHERE THEY PROVIDED HER WITH A REPLACEMENT TIRE. THE TIRE FAILURE MILEAGE WAS 3,500. THE VEHICLE FAILURE MILEAGE WAS 103,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
BRIDGESTONE TIRES- WEST DES MOINES, IA
I SENT MY WIFE TO A FIRESTONE STORE TO GET A SET OF ALL SEASON TIRES. WHAT WAS SOLD TO HER IS NOT EFFECTIVE IN ADVERSE WEATHER AND I BELIEVE THAT FIRESTONE BRIDGESTONE IS FALSELY MARKETING A PERFORMANCE TIRE AS ALL SEASON. THE TIRE IS A POTENT RE970 POLE POSITION AS. *TR
Source: NHTSA WEB SITE -
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BRIDGESTONE V-STEEL RIB 265 TIRES- RIVERDALE, GA
TRAVELING ABOUT 70 MPH ON INTERSTATE 85 NORTHBOUND IN GA JUST BEFORE EXIT 64 UNION CITY. FAR LEFT FAST LANE. SUDDEN REAR TIRE EXPLOSION. NO LOAD BEING HAULED 65 PSI AIR PRESSURE IN TIRE. ABLE TO REMAIN IN CONTROL AND WORK MY WAY OVER TO RIGHT SIDE EMERGENCY LANE. CHANGED TO SPARE TIRE ONLY DAMAGED RIM WHEN TRUCK FELL AND ROLLED OVER CARCASS A FEW TIMES. DID NOT STRIKE ANY OBJECT AND TIRE HAD NO PHYSICAL DAMAGE SEEN BEFORE ITS BLOWOUT. *TR
Source: NHTSA WEB SITE -
BRIDGESTONE INSIGNIA SE200 TIRES- LITTLE EGG HARBOR, NJ
I PURCHASED A SET OF BRIDGESTONE INSIGNIA SE200 5/2013 . 4MONTHS LATER I REPLACED 1 TIRE DUE TO SIDE WALL SPLITTING. TODAY 12/14/13 I REPLACED THE TIRE THAT I BOUGHT IN 9/13 FOR THE SAME PROBLEM. I CONTACTED BRIDGESTONE VIA EMAIL BUT GOT NO RESPONDS I CONTACTED THEM BY PHONE THEY TOLD ME THERE WAS REASON FOR ME TO BE CONCERNED ABOUT THE TIRE FAILURES I HAD EXPERIENCED EVEN THOUGH 40 % OF THE TIRES HAD PURCHASED THIS YEAR. 3,000 MILES ON FIRST TIRE EVEN LESS ON THE SECOND TIRE ,THE TIRE DEALER CONTACTED BRIDGSTONE AND REPLACED THE TIRE WITH A FIRESTONE TIRE SINCE BRIDGESTONE NO LONGER MAKER THE INSIGNIA AND HE DID NOT WANT TO USE ANOTHER INSIGNIA BECAUSE OF WHAT HE FELT WAS A MANUFACTURING DEFECT THAT HAD BEEN SEEN IN THE INSIGNIAS AND OTHER TIRES THAT BRIDGSTONE MAKES SOME OF WITCH HAVE ALREADY RECALLED I WILL KEEP A CLOSE EYE ON REST OF TIRES.IN MY 40 YEARS OF DRIVING THIS IS BY FAR THE WORST SET OF TIRES I HAVE EVER OWNED . BRIDGESTONE SHOULD DO THE RIGHT THING AND RECALL THIS TIRE BEFORE A TIRE FAILURE CAUSES A FATAL INJURY TO SOME ONE .BUT I AM SURE BECAUSE OF THE LACK OF RESPONCE AND UNCONCERN OF THE PEOPLE THAT I HAD SPOKE TO AT BRIDGESTONE . MY LOCAL TIRE DEALER IS SEND MY FAILED TIRE TO BRIDGESTONES TECH'S LETS SEE WHAT THEY HAVE TO SAY. *TR
Source: NHTSA WEB SITE -
BRIDGESTONE POTENZA TIRES- HONOLULU, HI
ON 8/30/2013, WE PURCHASED A NEW SET OF 4 TIRES FROM COSTCO, IWILEI HAWAII. ON 9/28, THE DRIVERS SIDE FRONT TIRE WENT FLAT ON A RESIDENTIAL ROAD. NO PUNCTURES PER GOODYEAR OF KAILUA. ON 10/6, THE PASSENGERS SIDE FRONT TIRE WENT FLAT AT A RESIDENTIAL ROAD. NO PUNCTURES PER COSTCO, IWILEI. ON 11/4, THE DRIVERS SIDE REAR TIRE WENT FLAT. THIS HAPPENED ON THE HIGHWAY. NO VISIBLE PUNCTURES. RIM DAMAGE. I HAVE NOT TURNED IN CAR FOR REPAIR/REPLACEMENT YET. I WANT 3RD PARTY INVESTIGATION PRIOR TO SUBMITTING TO COSTCO. ALL TOLD, WE PURCHASED 4 NEW TIRES AND 3 REPLACEMENTS (INCLUDES GOODYEAR MISMATCHED REPLACEMENT TIRE). THIS 11/4 WILL MAKE IT THE 4TH REPLACEMENT. THIS PATTERN OF FLATS FOR THIS SET AND BRAND OF TIRES ARE TOO ALARMING TO IGNORE. I AM WORRIED ABOUT OUR SAFETY AND WOULD LIKE TO FIND OUT WHY THIS IS HAPPENING AND HOW WE CAN GET COMPENSATION AND REMEDY FOR ALL THE TROUBLE AND DAMAGE. *TR
Source: NHTSA WEB SITE -
BRIDGESTONE DUELER AT TIRES- MALABAR, FL
A MONTH AGO I HAD A BRIDGESTONE A/T REVO SEPARATE AND MANAGED TO GET IT REPLACED BEFORE IT BLEW. THIS PAST FRIDAY I WAS TOWING A TRAILER AND HAD ANOTHER SEPARATE AND BEFORE I COULD GET STOPPED IT BLEW OUT ALSO. FORTUNATELY IT WAS ON THE BACK AND I MANAGED TO GET THE TRUCK AND TRAILER STOPPED SAFELY. NOT SURE I COULD HAVE DONE THIS HAD IT BEEN ON THE FRONT. TIRES WERE AIRED PROPERLY THAT MORNING ALSO. RIPPED MY RIGHT REAR FENDER UP ALSO. TWO OF THE SAME TIRES PURCHASED AT THE SAME TIME SEPARATED WITHIN A MONTH OF EACH OTHER. *TR
Source: NHTSA WEB SITE -
BRIDGESTONE TIRES- YATES CITY, IL
VEHICLE BEGAN TO VIBRATE AND STEERING BECAME DIFFICULT. MY SPOUSE STOPPED THE VEHICLE ON THE SIDE OF THE ROAD TO LOOK FOR A PROBLEM. SHE FOUND THAT AIR WAS ESCAPING THE FRONT LEFT TIRE OUT OF THE SIDEWALL. SHE THEN DROVE THE CAR TO A SAFE STOPPING POINT AND CALLED FOR ROADSIDE ASSISTANCE. IT WAS FOUND THAT THE SIDEWALL HAD BLOWN OUT ON THE FRONT LEFT TIRE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND WAS REPLACED. IT WAS FOUND THAT THE RIM WAS NOT DAMAGED. THE SIDEWALL OF THE BRIDGESTONE ECOPIA TIRE HAD FAILED AFTER 5,800 MILES. WE WERE CHARGED $183 FOR THE REPAIR DESPITE THE CAR BEING LESS THAN 6 MONTHS OLD.
Source: NHTSA WEB SITE