BRIDGESTONE TIRES Complaints

TL* THE CONTACT OWNS A 2008 SATURN VUE EQUIPPED WITH BRIDGESTONE DUELER H/T 684 II TIRES, LINE SIZE: 235/60R17. THE CONTACT STATED THAT WHILE AT IN INDEPENDENT MECHANIC FOR UNRELATED REPAIRS, HE WAS MADE AWARE THAT THERE WERE HAIRLINE FRACTURED THROUGHOUT ALL FOUR TIRES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE TIRES WOULD HAVE TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. KMJ *TR

TL* THE CONTACT 1995 CHEVROLET SUBURBAN WITH FIRESTONE STEEL TECH RADIAL A/T TIRES, LINE SIZE: LT245/75/R16. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR DRIVER'S SIDE TIRE BLEW. THE SPARE TIRE ALSO FAILED. THE TIRE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRE WAS REPLACED. THE DOT NUMBER WAS NOT AVAILABLE. THE APPROXIMATE TIRE FAILURE MILEAGE WAS 400. THE VEHICLE FAILURE MILEAGE WAS 164,432. *TR

I HAVE A 2011 TOYOTA SIENNA THAT I PURCHASED NEW IN NOVEMBER 2010. IT CAME WITH FIRESTONE FR710 P235/60R17 TIRES. I HAVE 29900 MILES ON THE VAN AND THE TIRES ALREADY NEED TO BE REPLACED. THE OUTER TREAD IS GONE. THE TIRES ARE SO BAD THAT I NEARLY HAD A WRECK DURING A RECENT RAIN AFTER HYDROPLANING ACROSS A LANE OF ONCOMING TRAFFIC. THE TIRES HAVE BEEN ROTATED APPROX EVERY 5000 MILES WITH THE TOYOTA 24 MONTH AUTO CARE PLAN. I CALLED TOYOTA WHO REFERRED ME TO FIRESTONE WITH "GOOD LUCK" (APPARENTLY THEY HAVE NOT HAD MUCH SUCCESS IN DEALING WITH FIRESTONE ON THIS TYPE OF ISSUE). I CALLED FIRESTONE AND THE REPRESENTATIVE INFORMED ME THAT EVEN THOUGH THESE TIRES ARE TYPICALLY ADVERTISED WITH A 65,000 MILE WARRANTY, BECAUSE THEY ARE "ORIGINAL EQUIPMENT TIRES," THERE IS NO WARRANTY. I WAS ALSO TOLD THAT BECAUSE THESE ARE "ORIGINAL EQUIPMENT TIRES" THEY ARE ONLY EXPECTED TO PERFORM 20000-30000 MILES BEFORE NEEDING REPLACEMENT. I HAVE NEVER HAD A NEW VEHICLE THAT NEEDED THE TIRES REPLACED AFTER 30000 MILES. THE FIRESTONE REPRESENTATIVE DID OFFER A 25% DISCOUNT ON NEW TIRES, HOWEVER I AM A LITTLE HESITANT AT BUYING ANOTHER SET OF FIRESTONE TIRES BECAUSE I DO NOT FEEL LIKE THEY ARE STANDING BESIDE THE QUALITY OF THEIR PRODUCT. I ALSO DO NOT THINK THEY SHOULD NEED TO BE REPLACED THIS SOON. WHY SHOULD ONE TIRE BE EXPECTED TO LAST 65000 MILES AND THE SAME TIRE, JUST BECAUSE IT CAME ON THE VEHICLE, ONLY BE EXPECTED TO LAST 20000-30000 MILES? I FEEL LIKE IT WAS HIS WAY OF BRUSHING OFF MY CONCERN ABOUT THE QUALITY OF THESE TIRES. *TR

WHILE INFLATING TIRES FOR A CUSTOMER THEIR VALVE STEM BROKE. A NEW TPMS SENSOR NEEDED TO BE INSTALLED. *TR

WHILE RIDING THE MOTORCYCLE (2007 HARLEY DAVIDSON HERITAGE SOFTAIL CLASSIC) AT 57 MPH ON DRY PAVEMENT WITH NO ADVERSE ROAD CONDITIONS, THE REAR TIRE BLEW, THE RIDER FOUGHT TO KEEP THE BIKE UPRIGHT TO SLOW DOWN FOR 3-5 SECONDS, THEN LOST CONTROL AND CRASHED ON THE HIGHWAY. THE TIRE PRESSURE WAS CHECKED TO PROPER INFLATION 30 MINUTES BEFORE THE BLOWOUT AND ACCIDENT OCCURRED. THE RIDER SUFFERED A BRAIN CONCLUSION WITH MINOR HEMORRHAGING, A BROKEN COLLARBONE, AND BROKEN BONES IN THE RIGHT FOOT. THE TIRE, WHICH WAS NEW ON THE BIKE AND PURCHASED TWO MONTHS BEFORE THE ACCIDENT, HAD ONLY BEEN RIDDEN FOR 1400 MILES. THE TIRE, BRIDGESTONE EXEDRA G702, APPEARS TO BE DEFECTIVE, HAVING COME APART AT WHERE IT APPEARS TO HAVE BEEN MOLDED TOGETHER BETWEEN THE WHITE SIDEWALL AND THE TREAD. NO PUNCTURES OR ROAD HAZARD CUTS OR BLEMISHES COULD BE FOUND ON THE TIRE. THE INSURANCE COMPANY, PROGRESSIVE, PLANS TO HIRE AN INDEPENDENT TIRE SAFETY EXPERT TO EVALUATE THE TIRE. *TR

THE RIGHT REAR BRIDGESTONE TIRE ON MY 2010 LEXUS 350 IS C BLEW OUT WITHOUT ANY WARNING ON THE FREE WAY ON 2/13/2013. THE WHOLE TIRE IS SHREDDED AND ONLY A SMALL AMOUNT OF TREAD REMAINS ON THE VERY LIP PF THE WHEEL. THE TIRE SIZE BRIDGESTONE TURANZA EL400 255/40R18, DOT EL 3A DAN1510. I ALMOST HAD AN ACCIDENT ON THE FREEWAY. *TR

MY DAUGHTER WAS DRIVING THE MAZDA 3 HEADED EAST ON I-94 IN BROOKFIELD, WI NEAR THE MOORLAND ROAD EXIT ON SATURDAY AFTERNOON, FEBRUARY 9, 2013 THE CAR WAS MOVING AT ABOUT 65MPH. THE LOW TIRE PRESSURE WARNING LIGHT CAME ON SUDDENLY. THEN A FEW SECONDS AFTER THAT THE STEERING BECAME WOBBLY AND THE RIGHT FRONT TIRE BLEW. SHE WAS ABLE TO GET CONTROL OF THE CAR, DECELERATE AND PULL TO THE SHOULDER. THE RIGHT FRONT TIRE OUTSIDE SIDEWALL WAS COMPLETELY SHREDDED. WITH THE HELP OF STATE TROOPER DAVID W. HANSON SHE GOT THE TIRE CHANGED. ON MONDAY, FEBRUARY 11, 2013 I TOOK THE CAR TO A TRUSTED MECHANIC. WE FOUND THE TIRE VALVE AND TIRE PRESSURE SENSOR INSIDE THE SHREDDED TIRE. THE VALVE STEM HAD BLOWN INTO THE TIRE. WE DIDN'T KNOW WHAT COULD HAVE CAUSED THAT. I HAD THE MECHANIC, ROB OF ERV'S SERVICE IN HARTLAND, WI EXAMINE THE OTHER TIRES AND VALVE STEMS ON THE REMAINING WHEELS OF THE CAR. HE FOUND ANOTHER VALVE STEM WITH A CRACKED HOUSING THAT WAS READY TO FAIL. I HAD THE MECHANIC REMOVE IT AND SECURE THE VALVE STEM. I RETAINED THE FAULTY PARTS. I BELIEVE THE VALVE STEM ASSEMBLY FAILED CAUSING THE SUDDEN LOSS OF TIRE PRESSURE, THE SHREDDING OF THE TIRE SIDEWALL AND NEAR LOSS OF CONTROL OF THE CAR. THIS COULD HAVE RESULTED IN A CRASH. INJURIES AND POSSIBLY LOSS OF LIFE. *TR

TL* THE CONTACT OWNS A 2004 SATURN ION EQUIPPED WITH BRIDGESTONE TURANZA EL400 4305 /B12 TIRES (N/A). THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THE VEHICLE BEGAN TO SHAKE. AS THE VEHICLE WAS MOVED TO THE SHOULDER, THE TREAD COMPLETELY SEPARATED FROM THE FRONT DRIVER'S SIDE TIRE BUT IT WAS STILL ABLE TO HOLD AIR. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE TIRE FAILURE MILEAGE WAS 20,000. THE VEHICLE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2005 CADILLAC ESCALADE EQUIPPED WITH BRIDGESTONE DUELER H/L ALENZA TIRES, SIZE P275/55/20 (N/A). THE CONTACT STATED THAT THE SIDEWALL ON ALL FOUR TIRES HAD BECOME SEVERELY DRY ROTTED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE OF THE TIRES WAS 142,100. THE VEHICLE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2008 HONDA CIVIC EQUIPPED WITH BRIDGESTONE ALL SEASON 89H TIRES, SIZE P205/55/R16. THE CONTACT STATED THAT AFTER HAVING REGULAR MAINTENANCE PERFORMED THE MECHANIC ADVISED HIM THAT ALL FOUR TIRES WERE BALD. HE WAS ADVISED THAT IT WAS UNUSUAL FOR TIRES TO BALD AT SUCH LOW MILEAGE. THE VEHICLE WAS REPAIRED FOR FOUR NEW TIRES. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,500. THE VIN WAS UNAVAILABLE.