BRIDGESTONE TIRES Complaints

TL*THE CONTACT OWNS A 2007 BMW 328XI. THE VEHICLE HAS BRIDGESTONE TIRES. THE CONTACT STATED THAT HER TIRES ARE DEFECTIVE AT 18,000 MILES. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN SWERVING TO THE LEFT AND THE TIRES FELT HARD. THE DEALER STATED THAT THE TIRES ARE DEFECTIVE AND ALL FOUR NEEDED TO BE REPLACED. THE TIRES ARE CALLED "FLAT" TIRES AND NO SPARE TIRE WAS AVAILABLE. IF THE "FLAT" TIRES EVER GO FLAT, SHE CAN STILL DRIVE ON THEM FOR AT LEAST 125 MORE MILES. THE DEALER WILL REPLACE TWO OF HER TIRES FOR FREE, BUT THE OTHER TWO MUST BE PURCHASED AT THE COST OF $625. THE TIRE SIZE WAS UNKNOWN. THE FAILURE MILEAGE WAS 18,025.

I HAVE A 2008 HONDA CIVIC WITH ONLY 18,000 MILES ON THE BRIDGESTONE TURANZA EL 400. TIRES. I NOTICED THAT THE REAR TIRES WERE GETTING VERY LOUD AND THEN HAD THEM ROTATED TO THE FRONT, WHICH MADE THE FRONT OF THE CAR VIBRATE FROM THE THUMPING SO MUCH THAT I HAD TO REPLACE THE TIRES. I TOOK THE CAR INTO D'ELLA HONDA OF QUEENSBURY, NY AND THEY ADVISED THAT THE TIRES WERE CUPPED AND THAT THIS WAS MY FAULT. DID NOT WANT TO HEAR ANY MORE ABOUT IT AND D'ELLA WILL NOT RESPOND TO ME. I ALSO ADVISED THAT GOING DOWN THE HIGHWAY AND HITTING WET PAVEMENT THE CAR WOULD SLIP ON THE PAVEMENT. REALLY JUST A UNSAFE TIRE. HAVING TO REPLACE TIRES FROM A NEW CAR AT 18000 MILES IS TOTAL BULL. EITHER THE TIRES OR THE HONDA CIVIC STILL HAVE A PROBLEM IN 2008. NO HELP FROM HONDA, D'ELLA HONDA OR BRIDGESTONE. WILL STAY AWAY FROM ALL THREE IN THE FUTURE. $600.00 FOR NEW TIRES SO FAR. *TR

I BROUGHT MY CAR IN FOR SCHEDULED INSPECTION APPOINTMENT. WHILE AT THE DEALER I WAS TOLD THE TIRES ON MY BMW 325I NEEDED ROTATING. I AGREED AND I WAS CHARGED $165 FOR THE SERVICE. WHILE DRIVING HOME, I NOTICED A LOUD HUMMING COMING FROM THE TIRES. IT WAS LOUD ENOUGH THAT I MADE A SECOND APPOINTMENT TO HAVE IT CHECKED OUT. I WAS TOLD BY THE SERVICE SPECIALIST, ELY, AT HASSEL BMW OF FREEPORT N.Y., THAT EVERYTHING WAS OKAY. I ASKED HER WHAT WAS THE SOURCE OF THE NOISE AND SHE STATED THE TIRES WERE "FEATHERING." I INFORMED HER THAT I WAS CONCERNED BECAUSE THE NOISE WAS SO LOUD THAT I COULD NOT HAVE A NORMAL CONVERSATION INSIDE THE CAR. SHE TOLD ME THAT IT WAS NORMAL WEAR AND IF I WISHED TO HAVE THE TIRES ROTATED TO THE ORIGINAL POSITION. I HAVE SINCE FOUND OUT THAT THERE IS A PROBLEM WITH THIS PARTICULAR BRAND AND MODEL OF TIRE, WHAT CONCERNS ME IS THE FACT THAT HASSEL BMW OF FREEPORT NY DID NOT BOTHER TO INFORM ME OF THE PROBLEM. THEY KNEW, I FOUND OUT, AND THEY STILL PUT THIS BRAND OF TIRES ON THEIR VEHICLES. I SPOKE WITH THE MANAGER OF THE SERVICE DEPARTMENT,JOHN, AND INFORMED HIM OF MY FINDINGS. I WAS TOLD THAT THERE WAS AN SI BULLETINS, WHICH I HAD ALREADY OBTAINED FROM A TIRE SPECIALIST, ABOUT THE IRREGULAR TIRE WEAR OF THIS TYPE OF TIRE. JOHN INFORMED ME THAT I HAD NO RECOURSE WITH HASSEL BMW BECAUSE MY CAR HAD MORE THAN 20000 MILES ON IT. I TOLD JOHN THAT I PURCHASED THE CAR WITH 14775 MILES AND THE CAR HAD FOUR NEW TIRES INSTALLED, AND SINCE THE CAR HAS 28375 MILES ON IT, THE TIRES HAVE ABOUT 15000 MILES. THIS SEEMS TO BE A COMMON PROBLEM AND HASSEL BMW SEEMS TO THINK THAT BY QUOTING THE CAR MILEAGE INSTEAD OF THE TIRE MILEAGE THEY DO NOT HAVE TO HONOR THE SI RECOMMENDATIONS. ACCORDING TO THE SI B 36 06 06 I SHOULD BE, AT A MINIMUM, ABLE TO PURCHASE TIRES AT 50% OF THE VALUE. JOHN TOLD ME THAT I SHOULD TAKE THIS UP WITH BMW OF NORTH AMERICA, SINCE THEY ARE THE ONES THAT BUILD THE CAR OR THE TIRE MANUFACTURER. HIS DEMEANOR WAS VERY UNPROFESSIONAL. *TR

AC COMPRESSOR WENT OUT ON MY MAZDA CX7 AFTER ONLY 19K. WHILE I WAS DRIVING ON THE INTERSTATE, THE COMPRESSOR LOCKED AND THE A/C BELT POPPED CUTTING WIRES AND CAUSING SMOKE AND THE SMELL OF AN ELECTRICAL FIRE. I WAS LUCKY ENOUGH TO BE ABLE TO GET OFF THE ROAD BEFORE THE SMOKE TURNED INTO A FIRE. AFTER GETTING ON THE INTERNET, I FOUND OUT THIS IS A POPULAR PROBLEM WITH CX7S ALONG WITH SHOTTY TIRES THAT HAS TO BE REPLACE BETWEEN 10K TO 18K MILES. *TR

TL*THE CONTACT OWNS A 2007 HUMMER H3. THE VEHICLE HAS BRIDGESTONE TIRES, DUELER A/T RH-S, SIZE P265/65/R18. WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR DRIVER'S SIDE TIRE BLEW OUT WITHOUT WARNING. THE RISK OF A CRASH SIGNIFICANTLY INCREASED. THE TIRE WAS REPLACED, BUT THE CONTACT STILL HAS POSSESSION OF THE OTHER THREE TIRES. THE MANUFACTURER DID NOT ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 5,800.

A LITTLE WHILE BACK AN ERROR MESSAGE CAME UP ON THE DASHBOARD OF MY CAR SAYING THERE WAS A MALFUNCTION WITH THE TIRE PRESSURE MONITOR. NOT LONG AFTER, I LEFT MY OFFICE ONE NIGHT; I GET IN MY CAR WITH MY COWORKER AND BEGIN DRIVING. AS I DROVE WE BOTH HEARD A SCREECHING NOISE FROM MY CAR AND THE CAR WAS STRUGGLING TO ACCELERATE, CARS BEHIND ME BEGIN TO HONK AND DRIVE AROUND ME LEAVING ME IN A VERY DANGEROUS SITUATION WHERE A CAR MAY HIT ME OR MY CAR. I WAS STUCK IN THE MIDDLE OF TRAFFIC WITH MY CAR ALMOST COMPLETELY DISABLED. THE NEXT DAY I HAD THE CAR PICKED UP FROM MY HOME AND DROPPED OFF BY A SERVICE CENTER. THEY CALL ME A COUPLE OF DAYS LATER SAYING THERE WAS DAMAGE DONE TO ALL THE TIRES OF THE CAR AND THE PRESSURE MONITOR FOR THE TIRES. THE TIRES FOR THIS CAR ARE SPECIAL TIRES WITH PRESSURE MONITORS TO INDICATE WHEN THEY ARE LOW ON PRESSURE OR FLAT. I'VE ONLY PUT 6500 MILES ON THE CAR AND DRIVEN IT WITH A LOT OF CARE UNDER NORMAL CONDITIONS. THE SERVICE CENTER IS SAYING I INFLICTED THE DAMAGE AND THEY WANT ME TO PAY FOR IT. I HAD BEGUN SPEAKING WITH FRIENDS WHO HAVE THE SAME CAR AND THEY ALL SAID THEY ARE EXPERIENCING THE SAME PROBLEM. PLEASE LOOK INTO THE SITUATION AND RESPOND AS SOON AS POSSIBLE. THIS CAN BE VERY DANGEROUS. *TR

SIDEWALL TIRE FAILURE IN ORDINARY USE; 2009 SUBARU OUTBACK, 5500 MILES, BRIDGESTONE/FIRESTONE TIRE FAILED, INNER RIGHT REAR SIDEWALL FRACTURED. NO EXCESSIVE DRIVING, SPEED, OR SEVERE USE AT ALL. I REPLACED ALL BRIDGESTONE/FIRESTONE TIRES AND HAVE THEM AVAILABLE FOR OSI/ODI EXPERT ANALYSIS. *TR

TL*THE CONTACT OWNS A 2005 TOYOTA SCION TC. THE CONTACT STATED THAT THE SPEEDOMETER, SEAT BELTS, AND AIR BAG COVER HAVE FAILURES. THE SPEEDOMETER DOES NOT WORK WHEN THE VEHICLE IS IN MOTION. THE DRIVER'S SIDE SEAT BELT LATCH WAS NOT WORKING PROPERLY AND WAS REPAIRED. CURRENTLY, THE PASSENGER SIDE SEAT BELT IS EXPERIENCING DIFFICULTY DISCONNECTING FROM THE LATCH. THE DEALER STATED THAT THE E CLIP FAILED IN THE AIR BAG COVER. THE COVER WAS REPAIRED, WHICH ONLY LASTED A FEW MONTHS BEFORE FAILING AGAIN. THE VEHICLE HAS BEEN AT THE DEALER APPROXIMATELY FOUR TIMES FOR THESE FAILURES. THE FAILURE MILEAGE WAS 14,997 AND CURRENT MILEAGE IS 38,000. UPDATED 03/09/09. *LJ THE TIRE PRESSURE MONITORING SYSTEM FAILED TO ALERT THE CONSUMER SHE HAD A SIDEWALL BLOWOUT. UPDATED 03/11/09. *JB

I AM THE OWNER OF 2008 ACURA TL WHICH I PURCHASED BACK IN LATE NOVEMBER OF 2008 I HAVE ABOUT 3000 MILES ON THE VEHICLE AND HAVE HAD ONE BLOW OUT DURING REGULAR DRIVING (ON 12/24/08 WITH ONLY 2200 MILES) ON RESIDENTIAL STREETS WITHOUT AND WARNING I CONTACTED BRIDGESTONE ON REGARDS TO THIS AND THE COVERED ONLY 80% OF THE COST TO REPLACE THE TIRE. I NOW HAVE WHAT APPEARS TO BE A BUBBLE ABOUT THE SIZE OF AN EGG NOW IN THE SIDE WALL OF THE DRIVER SIDE TIRE. I BELIEVE THAT THE TIRES THAT CAME WITH THE CAR ARE DEFECTIVE. MY CONCERN IN NOT WITH THE OVER LINE OF TIRE BUT THAT THE LOT OF TIRES THAT WAS PROVIDED ON MY VEHICLE IS DEFECTIVE. ALL THE DRIVING THAT I HAVE DONE HAS BEEN UNDER NORMAL CONDITIONS AND HAVE HAD NO ACCIDENTS NOR COME IN TO CONTACT WITH ANY ROADWAY HAZARDS. I FEEL THIS MATTER NEEDS FURTHER LOOKING INTO BY ANOTHER AUTHORITY. FEEL FREE TO CONTACT ME. *TR

THE BRIDGESTONE DUELER H/L400 (NOT H/L 683 OR 684 II AS LISTED IN THE CHOICES FOR THIS TIRE ON THIS WEB SITE!!!!!) TIRES ON OUR 2008 TOYOTA HIGHLANDER ARE TERRIBLY UNSAFE IN ALL CONDITIONS OTHER THAN DRY ROADS. THEY HYDROPLANE IN THE RAIN, THE REAR END SLIDES IN ALL TYPES OF SNOWY CONDITIONS, CAUSING THE STABILITY CONTROL TO KICK IN AND COMPENSATE, AND THEY REQUIRE FREQUENT TOPPING OFF OF THE AIR PRESSURE, MORE SO THAN ANY TIRE ON ANY VEHICLE I'VE EVER OWNED. THIS TIRE IS GETTING TERRIBLE REVIEWS ON TIRERACK.COM FROM CURRENT OWNERS OF MAZDA CX-9S AND HIGHLANDERS, AND THERE ISN'T ANOTHER TIRE ON THE MARKET IN THE SIZE I WOULD NEED TO REPLACE IT. IT'S AN ACCIDENT WAITING TO HAPPEN. OUR CAR IS A V6 POWERED 4X4 SUV WE BOUGHT BRAND NEW 10 MONTHS AGO. IT HAS NEVER DRIVEN WELL IN SNOW, AND DESPITE THE FULL-TIME 4-WHEEL DRIVE, THE VEHICLE BEHAVES LIKE A REAR-DRIVE TRUCK WITH SUMMER TIRES. THE CAR SEVERELY FISHTAILS AND SLIDES SIDEWAYS, WITH THE STABILITY CONTROL FULLY CUTTING POWER AND APPLYING CERTAIN BRAKES IN ATTEMPT TO CORRECT COURSE. THIS HAPPENS AT EVERY TURN AND INTERSECTION. IT'S NOT ONLY EMBARRASSING, IT'S ALSO WREAKING HAVOC ON MY FUEL ECONOMY AS I DO SO MUCH SLIPPING IN THESE TIRES, AND I FEAR I WILL BE GOING OFF THE ROAD OR SLIDING INTO SOMEONE'S PROPERTY OR VEHICLE SOME DAY WITHOUT WARNING. *TR