CONTINENTAL CROSSCONTACT LX SPORT TIRES Complaints

I was traveling on the expressway and suddenly my vehicle veered to the right. I immediately looked down to see if there was a lane-keeping assist indicator on and there wasn't. I wasn't exactly sure what was happening as no indicator lights were on. I then noticed the vehicle wasn't keeping the speed and it began slowing down. People began honking at me and a gentleman rolled down his window and yelled, "tire". At this point I looked at my driver's side mirror and notice something flapping from the tire rear tire area. Then I heard a loud noise as if there was a heavy duty truck coming up beside me and immediately pulled over on the side of the interstate. I immediately called for help and waited for assistance before exiting my vehicle. The rear driver's side tire was seperated from the rim and damaged the lining in the wheel well. The tire is a Continental Cross Contact. LX Sport 235/55 R 19. The vehicle is 2024 Audi Q5 with the original tires at the time of purchase. The vehicle has 20,785 miles as I am writing this.

The car had no warning signs showing. We were on the highway and this was the longest trip we’ve taken in this car. We were at about 100 miles into the trip, we were at mile 115 on I-95 in [XXX] coming from [XXX] . Suddenly the rubber around the tire ripped off completely, the car started to slow in the middle of the highway. We pulled over to the right side of the road and found the tire completely blown out. The vehicle is currently being inspected by Volvo. The Volvo dealership is currently replacing the tire and we are paying full price out of pocket. We will be in touch with continental as soon as their office opens back up on Monday. Tire size 255/45 R 20 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Continental Cross Contact LX Sport 245 / 50 R 20 102 H tires. We had them installed at the Acura dealership on 7/14/2023. We noticed recently the tire tread on the front driver side in an area was peeling up in a small spot. At our oil change and tire rotation with Acura on 4/24/26, I notified them and they stated tire was okay. The tires currently only have about 15;389 miles on them. I contacted Continental Tire because I noticed the tread peeling or pitting on both tires that were rotated to the rear getting worse. Continental told me I could take to a tire center that sells Continental tires to have them inspected. Took to Discount Tire and they submitted information to Continental Tire. They responded with a prorated amount of $230.00 total for the 2 rear tires only. The rep with Discount Tires informed me that all 4 of my tires came from the same manufacturing plant and same lot. I am concerned that my front tires will start to peel or pit like the other 2 tires. We have maintained regular tire rotations and maintenance on our vehicle. We also do not drive on gravel or dirt roads or aggressively and the vehicle is kept in our garage. I am now looking at having to replace all the tires because I am concerned about driving with the tires in their current condition. This is concerning to me because tires should last longer than 15, 389 miles.

Driving north on [XXX] on [XXX] the right rear tire on my 2021 Atlas completely failed and ripped apart through the sidewall and on the treads. The tire model was Continental CrossContact LX Sport 245/60 R18 105T M+S Radial Tubeless. I have already replaced the tire at Costco in Inglewood, CA. This was a scary incident and endangered my family and others traveling on the highway. I contacted Continental and they said that tires matching this in 2021 were on a recall, but not this one from 2020. I find that suspicious because it's very close and matches description of failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

245 /50 R20 : size My dealership told me I needed to change all my tires and provided pics showing pieces of my tires (3 tires) missing. This was present in all 3 of the original tires- same dot and sizes. The 4th tire has already been replaced. My Honda pilot mileage is 29000 miles, purchased new in November 2021. My pilot is garage parked and is not often exposed to the elements for long periods of time.

Size of tires: 245/59 R 20, 102H DOT serial #: [XXX] The 2021 Honda Pilot came equipped with the tires in this discussion. At 30,000 mile check up at dealership, we were informed the 3 tires with this DOT number had “dry rot” and needed replacing. A fourth tire with a different number is in excellent shape. These tires are NOT on a recall list. Many of the Continental tires of this type have been recalled. Obviously since 3/4 tires are falling apart, it is not environmental or from road conditions or driving. These tires should be included in a recall. They are not safe and should last much longer than 30,000 miles of wear. We are going to have to replace them as soon as possible so they are not available for inspection. If they had failed, we could have crashed. There were no warning messages or lamps. I noticed they looked odd but it was just confirmed last week during the service visit that they had “dry rot” and needed replacing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Honda Passport equipped with Continental Tires, Tire Line: Cross Contact LX, Tire Size: 245/50/R20, DOT Number: (N/A). The contact stated that while driving at various speeds, the front passenger’s side tire was vibrating and deflating. The vehicle was taken to an independent mechanic and the tires were balanced and an alignment was performed, and the tires were rotated; however, the failure persisted. The tires were original equipment. The tires were replaced. The contact referenced NHTSA Campaign Number: 21V165000 (TIRES); as a possible cause for the failure. The manufacturer was not made aware of the failure. The vehicle and tire failure mileages were 32,000.

Tire: Continental CrossContact LX Sport 255/50 R20 105T Incident Description: While traveling about 65mph, in the center lane of I-40, under clear weather conditions, the vehicle, a 2021 Volkswagen Atlas SEL Premium, experienced a sudden and catastrophic failure of the left rear tire. No object or pothole was hit in the road. The failure was characterized by a loud noise, an immediate deceleration of the vehicle, and significant vibrations. No warning lamps, messages or other symptoms prior to the failure. Actions Taken: The vehicle was safely maneuvered from the center lane to the right shoulder of the highway without further incident. Upon exiting the vehicle, a visual inspection revealed that the left rear tire had exploded, causing extensive damage to the vehicle’s left side. The damage included significant harm to the wheel well, rear suspension, and other structural and mechanical components. Additionally, remnants of the tire were found in the middle of the highway that were unable to be retrieved safely. Subsequent Measures: The vehicle was towed from the scene on a flatbed truck to a repair center and damage was repaired. Tire was submitted to Continental for review under a property damage claim. Continental declined culpability, citing potential previous damage to the tire sidewall that may not have been visible. Tire had no visible damage prior to the blow-out.

I was driving at around 11 a.m. on a city road at about 30 miles per hour when front passenger tire suddenly popped and car began to swerve almost colliding with vehicle in adjacent lane. The TPMS alert showed up on dashboard after the tire popped. There were no potholes or any objects that the car hit. The car along with tires had been inspected during routine maintenance at the dealer five days prior to this incident and no issues were found on tires or any lights on the dashboard. There were also no symptoms leading up to the tire suddenly popping. I contacted the manufacturer who referred me to an authorized center. After submitting the claim at the authorized center, they provided a replacement 255/45R20 at 50 percent discount.

This is for all four of the Continental Crosscontact LX Sport tires, size P 235/ 85 R18 with about 22,800 miles on them. These were the original tires that came with our 2020 Chevrolet Blazer. While driving on dry roads the car felt like it was on marbles, wanting to wiggle on the road. We took it to our locale Chevy dealership, they took a short look at the tires, and told us to have them replaced very soon. I started do research on new tires and also found out that Continental had put out a Voluntary tire recall there, this was for 93,959 of their passenger tires. But only certain mold dates and serial numbers were on this list. We had only one of our four tires on their list. All four tires had the same wear pattern, the outside tread of each tire had worn down to approximately 0.150", with the inside of tire tread at approximately 0.205". Probably near normal wear for a 22,800 mile tire. To me the malfunction was with the outside tire breaking down and becoming weak, causing the excessive wear and unstable driving experience, putting the car at risk of accident and all passengers in it. We replaced them with Goodyear Maxlife tires. One of the tires with the serial #[XXX] was on the recall list, Continental paid for it to be returned to them, and verified that it was on recall, they are to pay us for 1/2 of its life. Contacting them again, I told them again that all the tires had the same wear pattern. They then asked for the other 3 remaining tires to inspect. After they inspected the other 3 tires they have denied any other claims of defects on those tires. I do not have any tire to show you now, but Continental's records should show the tire wear as I have stated. Of the 3 tires, 2 of the tires not recalled were A3LM WD30 dated 08-20, serial #[XXX] and [XXX], and the third tire A3LM WD30 dated 12-20 with serial #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)