GOODYEAR ASSURANCE TIRES Complaints
View complaints related to GOODYEAR ASSURANCE TIRES. The complaints found here are submitted by actual consumers with first hand experience. There are more than 120 complaints submitted for the GOODYEAR ASSURANCE TIRES. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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GOODYEAR ASSURANCE COMFORTRED TIRES- MARROW, GA
TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. SHE STATED THAT IN JULY 2007 SHE PURCHASED FOUR GOODYEAR ASSURANCE COMFORTED TIRES. THE TIRES BECAME DRY ROTTED AND WORE PREMATURELY. THE CONTACT DISCOVERED THE TIRES WERE DISCONTINUED BY THE MANUFACTURER YET WERE STILL BEING SOLD BY A SEPARATE UNKNOWN COMPANY. GOODYEAR ANALYZED THE TIRES AND DETERMINED THE TIRES EXHIBITED PREMATURE WEAR. THE MANUFACTURER AGREED TO DISCOUNT A NEW SET OF TIRES FOR THE CONTACT. THE CONTACT DECLINED AND STATED THE TIRES MAY BE THE SAME AS THE DEFECTIVE TIRES. THE FAILURE MILEAGE WAS 92,481 AND THE CURRENT WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
GOODYEAR ASSURANCE COMFORTRED TIRES- SHREWSBURY, MA
TL* THE CONTACT OWNS A 1984 MERCEDES 300SD. THE VEHICLE WAS EQUIPPED WITH GOODYEAR ASSURANCE COMFORTED 195/70/14 TIRES. UPON EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT PASSENGERS TIRE WAS DEFLATED. THE CONTACT ALSO STATED THAT THE SIDEWALLS ON ALL FOUR TIRES WERE DRY AND ROTTED. THE FAILURE AND CURRENT MILEAGES WERE 228,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
GOODYEAR ASSURANCE COMFORTRED TIRES- BANNING, CA
TL*THE CONTACT OWNS GOODYEAR ASSURANCE COMFORT P195/60/R15 TIRES. THE CONTACT EXPERIENCED TREAD SEPARATION JUST AFTER 40,000 MILES. THE CONTACT PURCHASED THE SAME TIRE FOR A 2001 FORD TAURUS AND A 2001 FORD FOCUS. BOTH THE VEHICLE DEALER AND TIRE STORE STATED THAT THE PROBLEM WAS TREAD SEPARATION BUT THE TIRE MANUFACTURER DISAGREED. THE TIRES WERE ROTATED AT 35,000 MILES AND FAILED 5,000 MILES LATER. THE DOT NUMBER AND VIN WERE UNAVAILABLE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000. THE CONSUMER STATED ONE OF THE TIRES THAT HAD JUST BEEN INSPECTED, WENT FLAT WHILE DRIVING ON THE HIGHWAY. UPDATED 08/23/10 UPDATED 08/19/10*BF UPDATED 09/09/10. *LJ UPDATED 09/14/10
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
GOODYEAR ASSURANCE COMFORTRED TIRES- SYRACUSE, NY
TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE VEHICLE HAD GOODYEAR ASSURANCE COMFORTED TIRES, TIRE SIZE 215/55R17. THE TIRES WERE REPLACEMENT TIRES PURCHASED IN OCTOBER OF 2006. THERE WAS ONE TIRE THAT EXHIBITED AN INDENTATION IN THE SIDE WALL AND EXCESSIVE WEAR THAT OCCURRED AFTER 5,000 MILES WHICH WAS AN EXTREMELY EARLY STAGE TO EXPERIENCE THE DEFECTS. THE OTHER TWO TIRES WOULD LOOSE AIR PRESSURE AND COMPLETELY DEFLATE. THE TIRES WERE TAKEN TO AN INDEPENDENT AUTO SHOP. THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE DEFECTS AND INFORMED THAT THE VEHICLE WAS OUT OF ALIGNMENT. THERE WAS A DISCOUNT OFFERED TOWARDS THE PURCHASE OF A NEW TIRE TO REPLACE THE EXCESSIVELY WORN TIRE. THE CONTACT WAS WAITING ON A RESPONSE FROM THE TIRE MANUFACTURER REGARDING THE DEFECTIVE TIRES. THE FAILURE MILEAGE WAS 5,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
GOODYEAR ASSURANCE COMFORTRED TIRES- CLIO, MI
I HAVE GOODYEAR ASSURANCE CMFTRD 97T 80,000 MILE TIRES ON MY 98 PONTIAC MONTANA VAN. THEY HAVE LESS THAN 30,000 MILES ON THEM AND TWO OF THEM STARTED LEAKING AIR OUT OF THE SIDEWALLS WHICH ARE FULL OF DRYROT TYPE CRACKS. TWO TIRE STORES TOLD ME THEY LOOK LIKE DEFECTS. I TOOK THEM BACK TO THE STORE WHERE I BOUGHT THEM AND THE DEPTH WAS GREATER THAN 3/32 OF AN INCH. I AT THE TIME OF PURCHASE, BOUGHT A FREE REPLACEMENT/ROAD HAZARD CERTIFICATE THAT IS GOOD FOR ONLY THREE YEARS AND THE TIRES ARE NOW FOUR YEARS OLD. BECAUSE OF THE TIRE AGE THEY WANT TO PRORATE THESE UNSAFE TIRES AND CHARGE ME $65.00 @ FOR NEW ONES. WHY IS IT THAT THESE 80,000 MILE TIRES ARE NOT ANY GOOD AFTER 30,000 MILES AND MUST BE REPLACED. THIS VAN IS OUR SECOND CAR AND DOES NOT GET DRIVEN ENOUGH TO GET 80,000 MILES IN THE THREE YEARS THAT THE REPLACEMENT CERTIFICATE IS GOOD FOR.WHEN I BOUGHT THEM I WAS TOLD THESE WERE ONE OF THE BEST AT THAT TIME AND I WAS SURE TO GET A LOT OF MILES ON THEM. I AM VERY VERY UPSET THAT THESE TIRES HAVE PROVEN TO ME THAT THEY ARE VERY UNSAFE BECAUSE SIDEWALL LEAKS CANNOT BE REPAIRED AND I AM NOT NOW DRIVING THIS VAN BECAUSE I CANNOT TRUST THESE TIRES OR THEIR SAFETY. YEARS AGO, WHILE TRAVELING 700 MILES FROM HOME I HAD A BLOWOUT WITH, A TIRE THAT WAS ONE OF THEM FIRESTONE 500 TIRES. AT 70 MPH MY WHOLE FAMILY COULD HAVE BEEN KILLED AS A RESULT OF THIS AND TO THIS DAY I TAKE TIRE SAFETY VERY SERIOUSLY. WHAT CAN I DO ABOUT THIS POTENTIALLY LIFE THREATENING SITUATION? I CANNOT JUST GO OUT AND BUY NEW TIRES BECAUSE THESE ARE JUNK. AN 80,000 MILE TIRE SHOT AT 30,000 MILES DOES NOT COMPUTE. THEY REPLACED ONE TIRE AND CHARGED ME ONLY FOR A NEW REPLACEMENT/ROAD HAZARD CERTIFICATE.THEN I TOOK ANOTHER TIRE BACK TO THEM AND THEY CHARGED ME $93.00 FOR THE TIRE. MOUNTING ,BALANCE AND REPLACE CERTIFICATE. ONE FREE ONE AND ONE FOR A FEE AND I STILL HAVE TWO MORE OF THESE BAD TIRES. I COULD PARTIALLY UNDERSTAND THE PRO RATION IF THEY WERE NOT DEFECTIVE TIRES BUT THEY ARE. WHAT NEXT? *TR
Source: NHTSA WEB SITE -
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GOODYEAR ASSURANCE COMFORTRED TIRES- PEACHTREE CITY, GA
TIRE BLOW-OUT AT HIGHWAY SPEED FRONT DRIVERS SIDE. THE ENTIRE OUTER SIDEWALL WAS PERFORATED AROUND THE OUTER SIDEWALL, INNER SIDE WALL WAS INTACT. AIR PRESSURE WAS CHECKED CORRECTED TWO DAYS PREVIOUS AS TIRE WAS 5#'S LOW. GOODYEAR ASSURANCE, 215/55/16. SIDEWALL WAS SEPARATED FROM LINING /BELTS. ALSO HAVE ONE OTHER TIRE THAT WAS REPLACED WHERE GOODYEAR CLAIMED THE BELT SHIFTED CAUSING A CAR OUT OF ALIGNMENT CONDITION. *TR
Source: NHTSA WEB SITE -
GOODYEAR ASSURANCE TIRES- SCHERTZ, TX
I HAVE HAD 4 TIRE FAILURES ON MY 1997 SATURN ION. ALL TIRES WERE GOODYEAR ASSURANCE 195/60/R15 TIRES. IN ONES INSTANCE, A TREAD SEPARATION OCCURRED. IN TWO INSTANCES, BUBBLES DEVELOPED ON THE INSIDE SIDEWALL OF A FRONT TIRE. THE FOURTH INSTANCE ALSO HAD SIDEWALL DAMAGE, BUT WHETHER THERE WAS A BUBBLE FIRST IS NOT KNOW. THIS HAPPENED ON 1/22/2010, 11/5/2008. 1/26/2009 AND 7/16/2009, AT 26,000, 29,000, 34,000 AND 40,000 MILES. *TR
Source: NHTSA WEB SITE -
GOODYEAR ASSURANCE COMFORTRED TIRES- WOOD DALE, IL
EHA TIRE VALVE TR-414 CRACKED AND LEAKED AIR FROM TIRE. OCCURRED AT SLOW SPEED SO NO CATASTROPHIC OUTCOME. TIRE WAS DAMAGED WHILE DRIVING AND REMOVING VEHICLE FROM ROADWAY. NEW SET OF TIRES PURCHASED JULY 2008. VALVE STEM FAILURE JULY 2009. PURCHASE WAS FROM JUST TIRES BRAND WAS GOODYEAR ASSURANCE COMFORTREAD. *TR
Source: NHTSA WEB SITE -
GOODYEAR ASSURANCE TRIPLETRED TIRES- BELLEFONTAINE, OH
TIRE BLEW OUT ON THE HIGHWAY AT 65MPH. AFTER INSPECTING THE TIRE WHEN RETURNING HOME TO DETERMINE ROOT CAUSE OF THE FAILURE THE VALVE STEM WAS FOUND TO BE CRACKED ALL THE WAY THROUGH ONLY ATTACHED BY A SMALL AMOUNT OF RUBBER. INSPECTED OTHER VALVE STEMS AND ALL WERE FOUND TO BE CRACKED ALMOST ALL THE WAY THROUGH. TIRES WERE RECENTLY REPLACED IN THE SUMMER OF 2008. *TR
Source: NHTSA WEB SITE -
GOODYEAR ASSURANCE TIRES- SCHILLER PARK, IL
DEFECTIVE TIRE GOOD YEAR ASSURANCE TRIPLETRED.CAN NOT DETERMINE THE AGE OF THE TIRE .MISSING IA LAST PORTION OF AGE OF TIRE.SHOWS ONLY DOT M6C6 TPMR AND THE YEAR OF PRODUCTION IS MISSING OF THE SIDEWALL.I TAKE PICTURES AS WELL. I BELIEVE THIS IS A DEFECTIVE TIRE AND I AM CONTACTING NHTSA.THANK YOU .REGARDS *TR
Source: NHTSA WEB SITE