GOODYEAR ASSURANCE TIRES Complaints

WE HAVE APPROXIMATELY 28000 MILES ON OUR 2013 CHEVROLET CRUZE. TODAY, WE WERE RETURNING FROM A TRIP TO SEE FAMILY ABOUT 70 MILES AWAY AND SUFFERED A TIRE FAILURE. THE TIRE RIPPED IN THE SIDEWALL. I REPLACED IT WITH THE SPARE AND DRIVE CAREFULLY AVOIDING HIGHWAYS ON THE ROUTE HOME. UPON ARRIVING, I PROMPTLY CHECKED THE OTHER TIRES. I ALSO SEE SIGNS OF A SIMILAR SIDEWALL FAILURE BEGINNING ON THE OTHER FRONT TIRE! I LUCKILY NOTICED THE TIRE PRESSURE DROPPING AND AVOIDED A BARI ONE BLOWOUT. AFTER SEEING THE OTHER FRONT TIRE I REALIZE WE ARE LUCKY TO HAVE MADE IT HOME AND THE CAR IS PARKED UNTIL MONDAY WHEN I CAN CALL GOODYEAR AND CHEVROLET. WE WERE TRAVELING WITH OUR 7 MONTH OLD SON. I CAN'T BELIEVE THE WE RISKED HIS LIFE WITH THESE TIRES! A QUICK WEB SEARCH SHOWED ISSUES WITH CHEVY VOLTS WITH GOODYEAR ASSURANCE FUEL MAX ALSO. A SIDEWALL ISSUE AS WELL! THIS NEEDS TO BE FIXED BEFORE SOMEONE GETS HURT OR KILLED.

TL* THE CONTACT OWNS A 2014 CHEVROLET MALIBU EQUIPPED WITH GOODYEAR ASSURANCE FUEL MAX TIRES, SIZE: P225/55R17. WHILE DRIVING AT APPROXIMATELY 55 MPH, THERE WAS A VIBRATION PRESENT AND THEN THERE WAS A SUDDEN POP SOUND ON THE REAR DRIVER SIDE. THE CONTACT STATED THAT THE DRIVER SIDE REAR TIRE BLEW OUT AND SPLIT THREE WAYS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE THREAD SEPARATED FROM THE TIRE THREE SEPARATE WAYS. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 11,875.

THE TIRES HAVE BEEN ON THE CAR WITH CORRECT PRESSURES SINCE PURCHASE OCT 2012 AND PROPER ROTATION. PRESSURES ARE MONITORED. ON THE INCIDENT DATE, I HAD DRIVEN APPROX 80 MILES AT SPEEDS UNDER 60 MILES/HR WITH NO HEAVY BREAKING, ON SMOOTH ROAD, WHEN SUDDENLY, ON THE INTERSTATE, THE TIRE BEGAN LOOSING PRESSURE FROM 40 LBS TO <34 LBS (WITH CAR WARNING). WITH PRESSURE GOING STEADILY DOWN, I WAS ABLE TO SAFELY GET OFF THE INTERSTATE ONTO A SIDE ROAD AND CHURCH, WHERE I SAW THE SIDEWALL HAD SPLIT WITH AIR ESCAPING (NOW 24 LBS PRESSURE). I CALLED ONSTAR AND USED THE EMERGENCY PUMP AND RUBBER GOO TO TRY AND STOP THE AIR ESCAPING AND WAS SUCCESSFUL AT HALTING THE LEAK, BUILDING PRESSURE BACK TO 29 LBS. I DROVE THE CARE WITH ONSTAR ON LINE TO DROP OFF MY PASSENGERS LIVING NEARBY, AND THEN HAD THE TOW TRUCK COME TO PICK UP THE CAR TO TAKE TO THE DEALERSHIP. THE CAR WAS DELIVERED AT THE DEALERSHIP WITH THE TIRE PRESSURE STILL AT 23 LBS. I WAS TOLD I WOULD HAVE TO BUY A NEW TIRE AND CANISTER, AND THAT THE OCCURRENCE WAS NOT A DESIGN PROBLEM OF THE TIRE. I HAD NEVER NOTED ANY PRIOR PROBLEMS OR DEFECTS IN THIS TIRE, AND IN 45 YRS DRIVING, HAVE NEVER EXPERIENCED A TIRE FAILURE LIKE THIS. NOTED IS THAT THE TIRE PRESSURE IS MUCH HIGHER THAN ANY TIRE I HAVE OWNED. THERE IS CONSIDERABLE SALT PUT ON THE ROADS AND I'VE HAD OTHER TIRES I'VE HAD TO REPLACE AT 5 YRS. WHILE I KNEW I WOULD NEED TO PAY FOR THE TIRE, I'D ASKED THAT THE TIRE AND OTHERS BE TAKEN FOR A BETTER INVESTIGATION AND THAT I HAD STRONG CONCERNS ABOUT SAFETY GIVEN HOW THE TIRE HAD FAILED. I HAVE NOTIFIED GOODYEAR (REF NUMBER 145-9946) AND CHEVROLET - CHAT ADVISOR AND VOLT ADVISOR GROUP. I ALSO NOTIFIED MY INSURANCE COMPANY USAA. ON THE VOLT FORUM, THERE IS A SIMILAR DESCRIPTION OF A SIDEWALL LEAKING ESCAPING AIR WITH THE CAR AT HOME. *TR

TL* THE CONTACT OWNS A 2002 TOYOTA CAMRY EQUIPPED WITH GOODYEAR ASSURANCE COMFORTRED TOURING TIRES, SIZE 205/65R15 (NA). WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER SUDDENLY LOST CONTROL OF THE VEHICLE AND CRASHED INTO A BARRIER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE FRONT PASSENGER SIDE TIRE HAD A THREE INCH CRACK PRESENT IN THE SIDEWALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.

TREAD BECAME SEPARATED FROM 8 TO 10 INCHES OF TIRE EXPOSING THE STEEL BELTS. CAUSED AN UNSAFE WOBBLE WHILE DRIVING. TIRE DID NOT RUPTURE. ISSUE WAS DISCOVERED QUICKLY. TIRE ONLY 14 MONTHS OLD. *TR

BOUGHT 4 NEW GOODYEAR ASSURANCE FUEL MAX TIRES FOR MY HONDA CR-V IN AUG 2012. RIGHT AFTER BEING PUT ON, NOTICED LITTLE BULGES IN EACH TIRE ON OUTSIDE, BUT THE TIRE COMPANY PERSONNEL CLAIMED IT WAS NORMAL. AFTER MORE TIME, IT NEVER WENT AWAY AND THE TIRES BEGAN GETTING A LARGER BULGE. MY MECHANIC TOLD ME THEY SEEMED DEFECTIVE. I TRIED 3 X TO GET THE TIRE STORE TO REPLACE THEM, THEY SAID THEY WERE OK...THEY LOOSE AIR FREQUENTLY, AND MAKE A TERRIBLE THUMPING SOUND WHEN I DRIVE. THESE ARE NOT GOOD TIRES AND I HAVEN'T EVEN COME CLOSE TO THE MILEAGE WARRANTY ON THESE. I WILL NOW CONTACT GOODYEAR DIRECTLY AFTER READING SOME OF THE SIMILAR COMPLAINTS WITH THESE TIRES. *TR

TIRES WITH TRACTION RATING A, TEMPERATURE RATING B, AND WEAR RATING 740 WITH MILEAGE WARRANTY OF 80,000 MILES HAD TO BE REPLACED AFTER ONLY 38,407 MILES. TIRES HAD POOR TRACTION AND TREAD ON OUTSIDE OF TIRES WAS WORN TO 2/32", BUT NOT ON INSIDE. TIRES WERE ALWAYS KEPT AT RECOMMENDED PRESSURE, ROTATED REGULARLY, KEPT BALANCED AND VEHICLE ALIGNMENT WAS KEPT IN GOOD STANDING. TIRE DEALER RECOMMENDED KEEPING THE TIRES AT 40 PSI FOR MORE EVEN TIRE WEAR AND TO MAKE THE TIRES LAST LONGER, HOWEVER THE VEHICLE RECOMMENDS THE TIRES BE AT 33 PSI (FRONT) AND 35 PSI (REAR) FOR COLD WEATHER. *TR

TIRE FAILURE GOODYEAR ASSURANCE P205-65-R15 THE TIRES WITH ABOUT 20,000 MILES DEVELOPED SIDEWALL CRACKS THAT RESULTED TO FLATS.THE SAME THING HAPPENED TO TWO OF THE TIRES WITHIN ONE WEEK. *TR

I PUT NEW GOODYEAR ASSURANCE FUEL MAX ON MY 2008 NISSAN QUEST ON 04/27/2012. SINCE THAT TIME I HAVE HAD NUMEROUS BLOW OUTS AND SLOW LEAKS. I HAVE REPLACED ALL FOUR TIRES WITH THE SAME MAKE AND MODEL AND HAVE HAD NUMEROUS REPAIRS. I JUST REPLACED ALL FOUR TIRES WITH MICHELIN BRAND AS I COULD NOT GET 10,000 MILES WITH OUT A BLOWOUT ON THE GOODYEARS. ALL TIRE FAILURES WERE DUE TO SMALL SPLITS IN THE TREAD OR SIDE WALL. *TR

TL* THE CONTACT OWNS A 2006 CHEVROLET UPLANDER EQUIPPED WITH GOODYEAR ASSURANCE TIRES, SIZE P225/60R17. THE CONTACT STATED THAT 3/4 OF THE TIRE SIDEWALLS COLLAPSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WERE PINHOLES IN THE TIRE SIDEWALLS. THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 164,508 AND THE TIRE FAILURE MILEAGES WERE 123,045, 164,508, AND 164,750. THE DOT NUMBER AND VIN WERE UNKNOWN. UPDATED 02/04/15*LJ