GOODYEAR ASSURANCE TIRES Complaints

TL* THE CONTACT OWNS A 2005 TOYOTA COROLLA EQUIPPED WITH GOODYEAR ASSURANCE FUEL MAX TIRES, SIZE P195/65R15. WHILE DRIVING 60 MPH, THE CONTACT FELT A VIBRATION IN THE FRONT PASSENGER SIDE TIRE. AS A RESULT, THE TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE TIRE WAS NOT DIAGNOSED. THE TIRE WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 77,000. THE APPROXIMATE TIRE FAILURE MILEAGE WAS 100.

HIT A SMALL POTHOLE AT LESS THAN 10 MPH APPROACHING INTERSTATE HIGHWAY AND THEN TIRE MASSIVE FAILURE ALMOST IMMEDIATELY WHEN SPEEDING UP TO 70 MPH NEARLY CAUSING FIRE. HAVE DRIVEN 50 YEARS AND HIT MANY POTHOLES WITHOUT THIS TYPE OF CATASTROPHIC FAILURE. *TR

GOODYEAR ASSURANCE COMFORTRED 215/70 R15 98T. BELTS SEPARATED AT BEAD, GIANT GOITER IN SIDEWALL. I WAS TOLD BY DEALER THIS WAS A MOUNTING ERROR. NO TEARING OF INNER EDGE ON BEAD. THE OTHER THREE TIRES ALL HAVE BULGES STARTING IN SIDEWALLS. *TR

THIS IS SECOND INCIDENT FRONT DRIVER SIDE OEM TIRE SIDEWALL CRACK NEAR EDGE (EDGE OF WHEEL RIM) .TIRE IS STILL AVAILABLE .NOTICED CRACKS ON AUG 9,2014...MILES ON TOYOTA PRIUS 2010 IS ABOUT 36000 MILES FIRST TIME HAPPENED FRONT PASSENGER SIDE TIRE SIDE WALL CRACK IN JANUARY 2014. REPLACE WITH NEW TIRE ( MILES ON CAR ABOUT 33000) ALL OEM TIRES ON THE 2010 PRIUS ALMOST WEAR-OUT....REALLY FAST. *TR

ON 7/2/2013 I BOUGHT TWO TIRES:GOODYEAR P235/65R17 103H AMAX AT SAM'S CLUB, AND OTHER TWO ON 4/16/2013.AFTER DRIVING LESS THAT 5,000 MILES ON THESE TIRES, COMING ON I95 AT NIGHT AT A SPEED OF 65 MILES MY TIRE PRESSURE LIGHT CAME ON AND TWO MINUTES LATER MY CRV JEEP LIBERTY 2007 STARTED TO ZIGZAG. AFTER GAINING CONTROL OF THE CAR I STOP TO THE RIGHT OF THE HWY AND TO MY DISBELIEF MY RIGHT REAR TIRE HAD DETREAD COMPLETELY. I FEEL MY LIFE WAS SPARED, THAT IS THE REASON FOR MY COMPLAINT. WHEN I SEARCH FOR OTHER INFORMATION I FOUND IN HERE THAT THERE ARE OTHERS THAT HAVE HAD SIMILAR PROBLEMS WITH THESE TIRES. I WILL BE CONTACTING GOODYEAR. BUT WANT THAT THIS AGENCY LOOK INTO THIS MATTER. *TR

TL* THE CONTACT OWNS A 2000 HONDA CIVIC EQUIPPED WITH GOODYEAR ASSURANCE COMFORTRED TIRES, SIZE: P185/65/R14. THE CONTACT STATED THAT THE PASSENGER'S SIDE REAR TIRE EXHIBITED AN INDENTATION IN THE SIDE WALL, AS WELL AS EXCESSIVE WEAR. THE CONTACT NOTICED THAT THE REAR PASSENGER'S TIRE WAS DEFLATED. THE TIRE WAS TAKEN TO AN INDEPENDENT AUTO SHOP. THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE DEFECTS. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE. THE TIRE WAS REPLACED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VEHICLE VIN WAS NOT AVAILABLE.

AFTER HAVING 4 NEW GOODYEAR ASSURANCE FUEL-MAX TIRES FOR APPROX 10 MONTHS AND 10,000 MILES, OBSERVED BULGES FORMING ON SIDEWALLS OF 3 OUT OF 4 TIRES. GOODYEAR WAS UNWILLING TO RECOGNIZE THE PROBLEM AS A DEFECT, BUT AFTER MULTIPLE CALLS TO CUSTOMER SUPPORT, THEY REPLACED THE 3 TIRES EXHIBITING THE PROBLEM WITH A DIFFERENT MODEL TIRE AT NO COST AS A MATTER OF CUSTOMER SATISFACTION. SINCE MANY PEOPLE HAVE POSTED SIMILAR PROBLEMS, AND INDEED ANOTHER CUSTOMER WAS IN THE SHOP WITH THE SAME PROBLEM WHEN I WAS THERE, AN INVESTIGATION SHOULD BE PERFORMED. DOT NUMBERS: M7MFJC1R4311 M7MFJC1R2012. *TR

ON 5/19/13 I PURCHASED 4 NEW GOOD YEAR ASSURANCE FUEL MAX TIRES. AFTER DRIVING LESS THAN 5,000 MILES ON THE TIRES MY TIRE PRESSURE LIGHT CAME ON 3 TIMES, &WHEN I CHECKED THEM, ALL 4 HAD GONE LOW (BY 5-7LBS OF PRESSURE EACH TIME) . AFTER THE 3RD TIME OF THIS HAPPENING, IN LESS THAN 6 MONTHS OF PURCHASE, I DECIDED TO SEARCH ONLINE TO SEE IF ANYONE ELSE WAS HAVING SIMILAR PROBLEMS WITH THESE TIES. THE RESULTS WERE SCARY; I FOUND DOZENS AND DOZENS OF BLOGS & REVIEWS STATING THESE TIRES WERE SLOWLY LOOSING AIR, BUBBLING &/OR BURSTING. MOST STATED CRACKS WERE FOUND ON THE SIDEWALL INSIDE THE TIRE, CAUSING PRESSURE TO GO LOW. AFTER SEEING THESE RESULTS, I WENT OUTSIDE AND INSPECTED MY TIRES MORE CLOSELY, AND THE FRONT DRIVER SIDE HAD A SMALL BUBBLE IN IT. I IMMEDIATELY TOOK IT BACK TO GOOD YEAR AND WAS TOLD THAT THE BUBBLE WAS A ROAD HAZARD ISSUE CAUSE BY HITTING A POT HOLE (AND THIS WAS BEFORE ANYONE EVEN TOOK THE TIRE OFF TO INSPECT IT). I ASKED WHY ALL 4 TIRES HAVE BEEN SLOWLY LOOSING AIR, AND THEIR REPLY WAS "THAT IS ODD, THAT DOESN'T USUALLY HAPPEN LIKE THAT." BASED ON MY FINDINGS FROM THE INTERNET, I ASKED THEM TO INSPECT THE INTERNAL SIDEWALLS OF THE TIRES, JUST TO MAKE SURE THERE WERE NO CRACKS THAT COULD BE CAUSING THE SLOW AIR LEAKS. I OPENED A FILE WITH GY'S CUSTOMER SERVICE AND THEY ASKED THE STORE TO INSPECT THE INSIDE OF ALL 4 TIRES, AND TO SEND THEM AN INSPECTION REPORT, BUT ALL THE TECH DID WAS SPRAY THE OUTSIDE OF THE TIRE TO CHECK FOR AIR BUBBLES/LEAKS (BUT DID NOT REMOVE THE TIRES TO CHECK THE INSIDE WALLS). THE TIRE WITH THE BUBBLE WAS REPLACED, BUT I WAS NOT ALLOWED TO KEEP THE TIRE TO HAVE IT INSPECTED. I WAS TOLD THE MANUFACTURER WOULD INSPECT IT, BUT THAT WILL TAKE SEVERAL WEEKS. I'M VERY CONCERNED WITH THE NUMBER OF REVIEWS/BLOGS ONLINE WITH THE SAME/SIMILAR COMPLAINTS ABOUT THESE TIRES, SO I AM FILING THIS COMPLAINT TO DOCUMENT MY EXPERIENCE WITH THEM. I'VE HAD MY CAR SINCE 2008 AND NEVER HAD ANY PROBLEMS WITH MY OLD TIRES. *TR

PURCHASED FOUR (4) GOODYEAR ASSURANCE TRIPLETRED ALL SEASON SIZE 235/65R17 DOT #PJ81KD1R4111 FROM A GOODYEAR CORPORATE STORE. WENT TO CORPORATE STORE TO REPAIR A "SLOW AIR LEAK ON PASSENGER REAR TIRE". STORE CALLED STATING THAT "PIECE OF METAL HAD DAMAGED" TIRE AND THE OTHER THREE TIRES "HAD A SIDEWALL BUBBLE FROM HITTING POTHOLES'. WE LIVE IN A SOUTHERN SUBURBAN AREA & HAVE NOT HAD ANY MAJOR IMPACTS WITH THESE TIRES. WE TOOK THE VEHICLE TO ANOTHER AUTHORIZED GOODYEAR DEALER WHO REMOVED THE TIRES, EXAMINED AND STATED SEPARATION IS CONSISTENT WITH A MANUFACTURER DEFECT AND DID NOT SEE EVIDENCE OF IMPACT DAMAGE OR ABUSIVE DRIVING HABITS. CONTACTED GOODYEAR CORPORATE OFFICES AND SPOKE WITH CRYSTAL WHO INSISTED WARRANTY CREDIT WOULD ONLY BE GIVEN UNDER "ROAD HAZARD" AND WE COULD NOT "PROVE ANY DEFECTS". SHE ALSO INSISTED THAT WE HAD BEEN HITTING POT HOLES OR HAD A HARD IMPACT WITH THE TIRES. SHE ALSO STATED THAT IF WE CONTACTED AN ATTORNEY GOODYEAR WOULD NOT GIVE US ANY WARRANTY CREDIT. *TR

I HAVE A 2005 TOYOTA CAMRY LE, I BOUGHT GOODYEAR ASSURANCE TIRES BACK IN MAY 2010 AS A SET OF 4 TIRES. THESE TIRES HAVE A MANUFACTURER WARRANTY OF 80000 MILES THOUGH AFTER DRIVING FOR ABOUT 35000 MILES THE TIRE TREAD DEPTH CAME DOWN TO BELOW 2/32ND AND THE DEALER DENIED TAKING THE CAR OUT OF DEALERSHIP WITHOUT A REPLACEMENT OR AN ASSURANCE OF IMMEDIATE REPLACEMENT. I HAD TO REPLACE THE TIRE WITHIN 2 HRS AFTER COMING OUT OF DEALERSHIP AS THEY DIDN'T HAVE A READY AVAILABLE TIRE FROM NON-GOODYEAR BRAND. I AM WONDERING HOW THIS TIRES GOT DOWN TO SUCH A LOW TREAD DEPTH SO SOON? I MOSTLY DRIVE IN THE CITY AND ONLY FEW TIME HIGHWAY THAT TOO NOT MORE THAN 300 MILES. THIS CERTAINLY IS THE WORST TIRES. GOODYEAR DENIED PROVIDING THE WARRANTY COVERAGE AS TO DO SO I HAVE TO TAKE THE VEHICLE TO THEIR AUTHORIZED SHOP AND THE DEALERSHIP IS NOT ONE OF THEIR AUTHORIZED SHOP, WHICH IS SURPRISING. SINCE DEALER TOLD ME TO REPLACE THE TIRE IMMEDIATELY, MY FIRST PRIORITY WAS TO GET NEW TIRES AND WITH SUCH WORST EXPERIENCE WITH GOODYEAR, I DIDN'T WANTED THEM AGAIN. AND THEY WILL NOT ACCEPT THEIR TIRE FOR WARRANTY IF THEY ARE NOT ON THE WHEEL. VERY RIDICULOUS RULES THAT PUTS GREEDY PROFIT BEFORE SAFETY! MY DEALER ALSO FOUND THIS ODD. I WANT MONEY BACK FOR ALMOST HALF OF THE TOTAL MILEAGE PROMISED BY GOODYEAR BUT THEY ARE TOO CORRUPT AND SO THEY HAVE NHTSA ALSO ON THEIR SIDE TO BRING ANYTHING AGAINST THEM. *TR