GOODYEAR TIRES Complaints

2004 MAXIMA WITH CRACKS ON THE SIDEWALLS OF THE TIRES. CUSTOMER STATES THAT THE TIRES HAD CRACKS IN THE SIDEWALLS AND GOODYEAR FURTHER STATED HE IS INELIGIBLE FOR REIMBURSEMENT. *KB THE CONSUMER WAS DENIED REIMBURSEMENT BECAUSE THE INFORMATION HE SUBMITTED DID NOT SHOW PROOF THAT THE HIS TIRES WERE ADJUSTED FOR SIDEWALL CRACKING. *TR

TL*THE CONTACT OWNS A 2000 DODGE RAM 1500. THE VEHICLE HAS GOODYEAR WRANGLER, SIZE P235/75R15 TIRES. WHILE THE VEHICLE WAS BEING INSPECTED ON AUGUST 30, 2007, THE INSPECTOR NOTICED THAT THE REAR PASSENGER SIDE TIRE TREAD WAS SEPARATING. THE TIRE WAS REPLACED WITH A SPARE. THE DEALER WAS NOTIFIED AND STATED FOURTEEN DAYS AGO THAT THEY WOULD RETURN THE CONTACT'S CALL. THE DOT NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 100,000 AND FAILURE MILEAGE WAS 98,000. UPDATED 01/02/08. *LJ UPDATED 01/02/08

2004 NISSAN MAXIMA WITH TIRES WITH CRACKED SIDEWALLS. CUSTOMER STATES THAT THE DEALER AND THE TIRE DEALER WOULD NOT REPLACE THEM UNDER WARRANTY. WHEN SHE RECEIVED THE RECALL THEY REPLACED THE REAR TIRES WITHOUT QUESTION. *KB THE CONSUMER RECEIVED A DENIAL LETTER FROM GOODYEAR STATING, SHE HAD NOT SHOWN PROOF THAT HER TIRES WERE ADJUSTED FOR SIDEWALL CRACKING. *JB

TL*THE CONTACT OWNS A 2006 BUICK LACROSSE. THE VEHICLE HAS GOODYEAR INTEGRITY, SIZE P225/60R16 (NA) TIRES. AFTER THE TIRES WERE ROTATED AT 18,000 MILES, THE CONTACT NOTICED THAT THE OUTSIDE OF ALL FOUR TIRES HAD VERY LOW TREAD AND WERE BECOMING WORN. THE CURRENT AND FAILURE MILEAGES WERE 26,000.

2004 NISSAN MAXIMA WITH GOODYEAR EAGLE RS-A P245/45R18 WITH CRACKS IN THE SIDEWALLS. CUSTOMER STATES THAT HE HAD THE TIRES ADJUSTED TO FIX THE CRACKS IN THE SIDEWALL. *KB THE TIRE MANUFACTURER SENT THE CONSUMER A LETTER DENYING THE CLAIM. THE MANUFACTURER STATED THE CONSUMER HAD NOT SHOWN PROOF THAT THE TIRES WERE ADJUSTED FOR SIDEWALL CRACKING. THE LETTER ALSO STATED UNDER THE CUSTOMER SATISFACTION PROGRAM AN ORIGINAL PAID RECEIPT WAS REQUIRED TO SHOW PROOF OF PURCHASE WITH SIDEWALL CRACKING AS A REASON FOR REPLACEMENT. *JB

I HAVE GOODYEAR MARATHON ST 225/75/15 D TIRES ON BRAND NEW (MAY 2007) 2007 CARMATE 24 FOOT TRAILER. I DROVE THE TRAILER TO SALT LAKE CITY (SLC), BACK TO FREDERICK, MD, THAN BACK TO SLC. SO, WITH ABOUT 8,000 MILES (JULY 14 NOW) ON THE TIRES - I NOTICE "AIR BUBBLES" IN THE SIDEWALL JUST ABOVE THE RIM. I CALL LOCAL GOODYEAR DEALERS, AND NONE HAVE THE TIRES IN STOCK (I DO HEAR THOUGH THAT THIS IS A COMMON PROBLEM WITH THESE TIRES, SEVERAL NON GOODYEAR DEALERS TELL ME THAT THEY HAVE IMMEDIATELY TAKEN THESE TIRES OFF DUE TO ISSUES WITH THESE TIRES). I DECIDE TO PUT THE SPARE TIRE ON (ALSO A MARATHON) AND CONTINUE MY JOURNEY TO SIERRA VISTA, AZ. NEAR PRICE, AZ I NOTICE ANOTHER "AIR BUBBLE" IN A DIFFERENT TIRE. NOT WISHING TO TAKE A CHANCE ON A BLOW-OUT (NO GOOD SPARE TIRE LEFT) I BUY NEW TIRES (BIG O THIS TIME), BECAUSE THERE ARE NO MARATHON TIRES IN STOCK IN PRICE, AZ. ARRIVING IN SIERRA VISTA, AZ I TALK TO THE LOCAL GOODYEAR DEALERSHIP ABOUT THESE TIRES. HE ACKNOWLEDGES THAT THIS SEEMS TO BE A PROBLEM WITH THESE TIRES, BUT CAN NOT HELP ME BECAUSE HE IS NOT A "AUTHORIZED" GOODYEAR DEALERSHIP ANY LONGER. DUE TO NEW JOB AND HOUSE HUNTING I LET THE REPLACEMENT ISSUE DROP FOR AWHILE. SEPTEMBER 20, 2007. I HAVE PERFOMED SEARCHES ON THE INTERNET, AND WHILE NOT SEEING THE ISSUE WITH "AIR BUBBLES" I SEE PLENTY OF ISSUES CONCERNING "BLOWOUTS" WITH THESE TIRES (WERE THERE AIR BUBBLES FIRST?). I CALL GOODYEAR HQ AND AM GIVEN A CASE NUMBER AND A TUCSON DEALERSHIP TO TAKE THE TIRES TOO. OVERALL I AM WRITING THIS LETTER/COMPLAINT TO SAY THAT: 1) THERE SEEMS TO BE A KNOWN PROBLEM (AT LEAST AMONG THE PUBLIC AND DEALERSHIPS (GOODYEAR & OTHER MANUFACTURES)) WITH THESE TIRES. 2) (DEPENDENT UPON THE OUTCOME TOMORROW) GOODYEAR SEEMS TO BE WILLING TO WORK WITH ME ON THE DEFECTIVE TIRE ISSUE. *TR

TL*THE CONTACT OWNS A 2000 CHRYSLER CONCORDE. THE VEHICLE HAS GOODYEAR, SIZE P225/60R16 TIRES. THE CONTACT STATED THAT THE DRIVER SIDE REAR TIRE BEGAN TO SLOWLY LOSE AIR UNTIL IT WAS COMPLETELY FLAT. HE NOTICED THAT THE SIDEWALL OF THE TIRE HAD SEVERE CRACKS AND WAS CHIPPING. THE OTHER THREE TIRES ALSO BEGAN TO LOSE AIR. THE DOT NUMBER WAS UNKNOWN. THE TIRE FAILURE MILEAGE WAS 29,000 AND THE VEHICLE CURRENT AND FAILURE MILEAGES WERE 80,000.

TL*THE CONTACT OWNS A 2004 DODGE NEON. THE VEHICLE HAS GOODYEAR EAGLE LS, SIZE P225/60R16 TIRES. WHILE DRIVING 65 MPH, THE SIDEWALL OF THE FRONT PASSENGER SIDE TIRE BLEW OUT. THE CONTACT QUICKLY PULLED OFF THE ROAD. SHE LATER PURCHASED A NEW TIRE. SHE DID NOT CALL THE DEALER, BUT FELT THAT THE FAILURE WAS A SERIOUS SAFETY RISK. SHE HAS PICTURES. THE FAILURE MILEAGE WAS 30,000 AND CURRENT MILEAGE WAS 33,000. UPDATED 12/12/07

I TOOK POSSESSION OF MY 2004 NISSAN MAXIMA IN THE FIRST WEEK OF JANUARY 2005. I NOTICED A CONSTANT, BUT GRADUAL TIRE PRESSURE ISSUE. I TOOK THE CAR TO THE LOCAL NISSAN DEALERSHIP AND THEY INDICATED THE TIRE HAD TO BE PATCHED. I ASKED ABOUT THE ACTUAL SIDEWALL AND THEY DID NOT FEEL THERE WERE ANY PROBLEMS INVOLVING THE SIDEWALLS. I TOOK THE CAR TO AN INDEPENDENT DEALERSHIP THAT FELT THERE WAS INDEED SOME MANUFACTURER PROBLEM WITH THE TIRES. I CALLED THE DEALERSHIP AND THEY REPORTED THAT THERE WERE NO RECALLS AND THAT THE WARRANTY WOULD NOT COVER THIS ISSUE. THEY EXPLAINED THAT IF I CHOSE TO I COULD INITIATE A CLAIM WITH BOTH OR EITHER THE GOOD YEAR EAGLE MANUFACTURER OR NISSAN. THE GOOD YEAR EAGLES INSTALLED ON MY MAXIMA HAD LESS THAN 11,000 MILES AND AS THE DEALERSHIP WAS NOT AMENABLE TO RECONCILING THEIR OPINION ON THE TIRES TO THAT OF AN INDEPENDENT TIRE INSPECTION I DECIDED THE BEST COURSE OF ACTION WAS TO REPLACE THE GOOD YEAR EAGLE TIRES WITH NOKIAN TIRES. THIS REPLACEMENT OCCURRED ON OCTOBER 6, 2006 WITH ONLY 11,000 MILES ON THE TIRES. I WAS VERY HESITANT TO DRIVE THE CAR DUE TO THE TIRE PRESSURE. I WAS FILLING THE TIRES EVERY TWO-THREE DAYS TO MAINTAIN SOME TYPE OF SAFETY WHILE DRIVING. WHEN I APPLIED FOR THE REIMBURSEMENT ON THE GOODYEAR EAGLE RS-A TIRES MY CLAIM WAS DENIED BECAUSE THERE WAS NO INDICATION THAT THE REPLACEMENT WAS DUE TO 'A SIDEWALL ISSUE.' WHO IN THEIR RIGHT MINDS WOULD WILLINGLY CHOOSE TO REPLACE 4 TIRES AT ONCE WITH BRAND NEW TIRES AT ONLY 11,000 MILES IF THERE WAS NO SAFETY ISSUE??? OF COURSE THIS IS A SAFETY ISSUE AND I WASN'T WILLING TO BE INVOLVED IN AN ACCIDENT TO PROVE THE POINT. THE FOLLOWING IS A WEBSITE (JUST ONE OF MANY) THAT NOTES THE ISSUES AND LACK OF COMPANY RESPONSE. WWW.CONSUMERAFFAIRS.COM/TIRES/GOODYEAR_TIRES.HTML. CLEARLY THE COMPANY IS NOT CORRECTING OR REIMBURSING CONSUMERS FOR THEIR FAULTY PRODUCTS. I SPENT WHAT I CONSIDER TO BE A GOOD DEAL OF MONEY TO MAKE MY 'DREAM' CAR SAFE TO DRIVE. \ *JB

TL*THE CONTACT OWNS A 2003 DODGE RAM 3500. THE VEHICLE HAS GOODYEAR WRANGLER SRA, SIZE LT23580R17 TIRES. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE BACK DULLEY TIRES WERE FLAT. THE MECHANIC STATED THAT THE INSIDE WALL WAS DETERIORATING. THERE WAS NO VISIBLE OUTSIDE DAMAGE. THE FAILURE MILEAGE WAS 29,000 AND CURRENT MILEAGE WAS 70,000. UPDATED 12/12/2007 *BF UPDATED 12/12/07 *TR