GOODYEAR TIRES Complaints

WHILE DRIVING APPROX. 10 MPH IN PARKING LOT THE CONSUMER WAS ABOUT TO MAKE A RIGHT TURN, BUT THEN A NOISE WAS HEARD A NOISE AS IF TIRE WAS GOING FLAT. THE CONSUMER STOPPED AND CHECKED TIRES AND NOTICED THE RIGHT REAR TIRE HAD DEVELOPED A CRACK ALONG THE OUTSIDE TREAD AREA. THE CRACK WENT AROUND ENTIRE TREAD. THE OTHER THREE TIRES WERE OKAY. *JB

RE: GOODYEAR 16" LOAD RANGE E TIRE. *BF WHILE DRIVING ON OF THE PASSENGER SIDE TIRE TREADS SEPARATED. THE TRAILER WAS TAKEN TO A TIRE DEALER WHO DETERMINED THAT THE OTHER THREE TIRES HAD BUBBLES ALONG THE TREAD LINE. ALL FOUR TIRES WERE REPLACED BUT HE CONSUMER KEPT THE GOODYEAR SPARE. THE TIRES WERE ONLY TWO YEARS OLD. THE CONSUMER REQUEST REIMBURSEMENT FOR FIVE GOODYEAR TIRES. *NM

THE CONSUMER STATED THE TIRES ON HIS VEHICLE HAD IRREGULAR WEAR AND MADE A LOT OF NOISE. HE READ THAT THE MANUFACTURER WAS RECALLING THESE TIRES, SO HE TOOK THEM TO THE DEALER AND HAD THEM CHECKED, AT WHICH TIME HE WAS ADVISED TO GET MORE TIRES, BECAUSE OF THE IRREGULAR WEAR. THE CONSUMER STATED HE DID PURCHASED MORE TIRES, AFTER CONSULTING THE MANUFACTURER WHO AT THAT TIME ADVISED HIM OF WHAT TO DO TO GET REIMBURSED FOR THE BAD TIRES. THE CONSUMER IS NOW HAVING A HARD TIME TRYING TO GET REIMBURSEMENT. BRIDGEPORT/GOODYEAR LT 265/75 R 16 LRD. *JB

ON SEPT OF 2004 I WAS DRIVING WHEN THE AIR ON THE TIRE WAS GOING DOWN I PULLED OVER RIGHT AWAY AND HAD TO PUT THE SPARE TIRE ON I WANT TO GET THE TIRE REPAIRED AND WAS TOLD THAT THE TREADS WAS SHOWING AND WAS NOT ABLE TO BE REPAIRED AT THAT TIME WE LOOK AT THE OTHER TIRE ON THE NEW 2004 DURANGO UNDER 6000 MILLS, ONE OF THE OTHER TIRE WAS PEELING, WE WENT TO GOOD YEAR PER THERE CARE DEALER ADVISE AND WAS TOLD THERE WAS NOTHING THEY CAN DO FOR ME, AND WAS GIVEN A # TO CALL GOOD YEAR, I DID GO ON THE WEB SITE TO FILE A COMPLAINT AND WAS GIVEN THIS INFORMATION. FROM: [email protected] ON 10/11/2004 04:46 PM SENT BY: GOODYEAR TIRE & RUBBER COMPANY CONSUMER RELATIONS 728 1144 EAST MARKET STREET AKRON, OH 44316 VOICE #: 800.321.2136 FAX #: 330.796.6829, MARIA, IF YOU BELIEVE YOU HAVE DEFECTIVE TIRES I WOULD SUGGEST GOING TO THE NEAREST GOODYER DEALER. A FEW IN YOUR AREA ARE. *

I BOUGHT THIS CAR IN NOVEMBER 2003, IN APRIL OF 2004 I STARTED TO HAVE PROBLEMS WITH THE BRAKE MAKING NOISES. THE CAR WENT INTO THE SHOP AND THEY REPLACED THE DRIVER SIDE CALIPER AND REPLACED FRONT BRAKE PADS. IN JUNE OF 2004 THE CAR WENT BACK IN FOR THE SAME BRAKE NOISE THE SHOP RESURFACED MY ROTORS AND REPLACED A MISSING BRAKE CLIP. IN JULY THE CAR WENT BACK INTO THE SHOP FOR THE SAME BRAKE NOISE AGAIN, THE SHOP REPLACES THE BRAKE PADS AGAIN AND RESURFACED THE ROTORS AGAIN. IT IS NOW OCTOBER AND THE NOISE IS STILL THERE! IN JULY 2004 THE CAR WENT BACK INTO THE SHOP FOR A KNOCKING NOISE COMING FROM THE FRONT END. THE STRUT MOUNTS WERE REPLACED. AGAIN IN JULY THE CAR WENT BACK IN FOR THE SAME FRONT END NOISE. THE SHOP REPLACED THE STEERING RACK WHICH DID NOT FIX THE PROBLEM SO THEY PUT THE OLD ONE BACK IN. THEY THEN REPLACED THE RIGHT FRONT STRUT AND LOWER CONTROL ARM. THE NOISE WAS NOT FIXED. IN OCTOBER THEY REPLACED THE STABILIZER SHAFT ISOLATORS AND ALSO REPLACED THE TWO FRONT TIRES DUE TO A BULLETIN. ALSO IN OCTOBER THEY LUBED ALL FRONT END PARTS. WITH ALL THE PROBLEMS I DECIDED TO CALL TO CALL GM THEMSELVES, SADLY NOT MUCH HAS BEEN DONE THOUGH! *NM

VEHICLE - 2004 CHRYSLER SEBRING CONVERTIBLE, LIMITED DELIVERED NEW - NOVEMBER 2003 PURCHASED USED - MARCH 2004, 600 MILES ON VEHICLE, ORIGINAL OWNER DECEASED, PURCHASED FROM ESTATE THE VEHICLE HAS A VIBRATION PROBLEM BETWEEN APPROXIMATELY 45 - 60 MPH. IT HAS BEEN SERVICED BY A CHRYSLER DEALERSHIP FIVE (5) TIMES AND BY A GOODYEAR COMPANY OWNED DISTRIBUTOR THREE (3) TIMES. THE TIRES HAVE BEEN FORCE BALANCED SEVERAL TIMES AND THEN REPLACED WITH NEW GOODYEAR ASSURANCE COMFORTREAD TIRES. THESE TIRES HAVE BEEN FORCE BALANCED SEVERAL TIMES BY BOTH CHRYSLER AND GOODYEAR WITH NO ACCEPTABLE LEVEL OF POSITIVE IMPACT TOWARDS RESOLUTION. THE VIBRATION CONTINUES TO DATE. IS THERE A VIBRATION PROBLEM IN ALL SUCH VEHICLES? WE HAVE BEEN UNABLE TO RESOLVE THIS VIBRATION. THE VIBRATION CONTINUES WITH THE VEHICLE ENGINE TURNED OFF AND THE CAR COASTING IN NEUTRAL. IN THIS CONDITION, THE VIBRATION CAN BE FELT ALL THE WAY DOWN TO A SPEED OF APPROXIMATELY 35 MPH. *NM

THE TRANSMISSION HAS BEEN REPAIRED, FRONT AXLE REPLACED DUE TO VIBRATIONS, 5 NEW TIRES, RADIO, ETC... THIS VEHICLE HAS BEEN INTO THE DEALERSHIP NUMEROUS TIMES FOR REPAIRS TO THE POINT WHERE THE DISTRICT MANAGER FOR CHRYSLER HAS BEEN INVOLVED. THE VEHICLE RAN A LITTLE BETTER FOR A BRIEF PERIOD OF TIME AND THE TRANSMISSION CONTINUES TO SHIFT INCORRECTLY THE VIBRATION IS BACK AND THE DISTRICT MANAGER (MR. BILL KEUHRMAN STATES "THAT THERE IS IMPROVEMENT", AND I STATED THAT IT IS FUNNY THE WORDS HE CHOSE INSTEAD OF THE VEHICLE IS RUNNING CORRECTLY. THE VEHICLE SCARES ME TO DRIVE BECAUSE OF THE HESITATION DURING SHIFTING. *NM

GOODYEAR WRANGLER AP TIRES ON 1998 DODGE RAM 1500. I HAVE NOW HAD TO REPLACE ALL 5 (4+SPARE) DUE TO SPLITS IN THE SIDEWALL NEAR THE RIM. THE FIRST ONE WAS 2 SUMMERS AGO, 3 MORE TIRES LAST LAST SUMMER, AND THE LAST ONE NOW. I HAVE BEEN FORTUNATE ENOUGH TO FIND THE PROBLEM BEFORE BLOW OUTS.*AK

RE DEFECTIVE 1999 CHATEAU MODEL 291 TRAVEL TRAILER. BF THE CONSUMER HAS EXPERIENCED 5 TIRE BLOWOUTS ON THE TRAILER. THESE BLOWOUTS HAVE CAUSED DAMAGE TO THE TRAILER. THE PROPANE SENSOR NEVER WORKED PROPERLY. THE BRAKE CONTROL WAS WIRED INCORRECTLY. *NM

WHILE DRIVING CONSUMER NOTICED THAT VEHICLE WAS SWAYING BACK AND FORTH. CONSUMER PULLED OVER, AND NOTICED THAT DRIVER'S REAR TIRE BLEW OUT FROM THE SIDEWALL AND WAS CRACKED OPEN. ALL FOUR TIRES HAD STRESS MARKS LOCATED ON THE SIDEWALL. GOODYEAR, WRANGLER ST, P215/75R15, DOT# M6HFEYWR348 . SECOND SET, P215/75R15, DOT # M6HFEKER3800. *AK THE CONSUMER HAD THE SAME PROBLEM TWICE. THE SIDEWALL ON ALL FOUR TIRES SPLIT. *TC