GOODYEAR TIRES Complaints

RICHARD GUNN WROTE TO GOODYEAR; I HAVE A 2002 VW JETTA THAT CAME STOCK WITH GOODYEAR EAGLE RSA TIRES,225/45R17 91H. AT 13,000 MILES ONE OF THE TIRES WENT FLAT BUT DID NOT APPEAR TO HAVE ANY NAILS OR HOLES IN IT WHEN I REMOVED IT, ALTHOUGH THESIDEWALL WAS SPLIT. I TOOK THE TIRE INTO THE CLEM TIRE COMPANY 7907 HIGHWAY 72, MADISON, AL 35758 , 256-837-9151. ONE TIRE WAS PUT ON ORDER AS THESE TIRES ARE AN UNUSUAL SIZE FOR THIS CAR. THE FOLLOWING DAY A SECOND TIRE WENT FLAT. AGAIN THERE WAS NO NAIL OR EXPLAINABLE CAUSE. A SECOND TIRE WAS ORDERED. WHEN THE TIRES CAME IN I WENT DOWN TO HAVE THEM INSTALLED. I ASKED THE SHOP TO LOOK AT THE FRONT TWO TIRES TO SEE THAT THEY WERE OK AS I HAD NOW BECOME SUSPICIOUS OF THESE TIRES. THE SHOP FOUND THE FRONT TWO TIRES WERE SPLIT OUT ON THE INSIDE SIDEWALLS AS WELL. THE SHOP CONTACTED GOODYEAR WHO WAS GOOD ENOUGH TO REPLACE ALL FOUR TIRES FREE AND ASKED TO SEND THE TIRES BACK FOR EVALUATION. THE TIRES THAT ARE BEING RETURNED ARE THE SAME AS WHAT WAS JUST PUT ON MY CAR AND FRANKLY I AM NOT ALL THAT WARM AND FUZZY THAT THEY ARE SAFE TO DRIVE ON. I WOULD LIKE TO SEE THE FAILURE ANALYSIS REPORT ON THE RETURNED TIRES, COMPLETE WITH CONCLUSION AS TO THE FAILURE MECHANISM. ALSO I WOULD LIKE TO KNOW WHAT THE CORRECTIVE ACTION IS TO VERIFY THAT THIS TIRE OR LOT HAS BEEN ISOLATED SO THAT OTHERS MIGHT NOT BE INJURED DUE TO DEFECTS IN THIS TIRE. I SUPPOSE I WAS FORTUNATE THAT I WAS NOT TRAVELING AT HIGH SPEED WHEN MY TIRES FAILED BUT OTHERS MIGHT NOT BE AS FORTUNATE. ADDITIONALLY I THINK THAT VOLKSWAGEN SHOULD BE INFORMED SO THAT THEY CAN MAKE THE CALL ON WHETHER TO NOTIFY THEIR CUSTOMERS OF THIS POTENTIAL ISSUE. I HAVE A COPY OF THE RECEIPT THAT HAS ALL OF THE DETAILS ON IT IF YOU WOULD LIKE ME TO FAX IT TO YOU A CAN DO SO.*AK

GOODYEAR CONQUEST TIRE TREAD SEPARATED.*MR THE VEHICLE EXPERIENCED PLY SEPARATION WHICH CAUSED THE REAR TIRE TO BOUNCE AT SLOW SPEEDS AND MAKE NOISE ASSOCIATED WITH PLY SEPARATION. THE VEHICLE WAS TAKEN TO GOODYEAR BUT THEY REFUSED TO LOOK ATT EH TIRES. THE CONSUMER REPLACED TWO TIRES WITH BRAND X TIRES, ABOUT 1000 MILES LATER THERE WAS ANOTHER INDICATION OF THE SAME PROBLEM WITH ONE OF THE REMAINING GOODYEAR TIRES. THE CONSUMER ALSO REPLACED THOSE WITH BRAND X. *NLM

THE FRONT TIRES WORE OUT PREMATURELY BECAUSE OF A FAILURE IN THE VE FRONT END ALIGNMENT, PER MECHANIC.*AK

WHILE DRIVING, AT 55 MPH THE REAR PASSENGER TIRE EXPERIENCED TREAD SEPARATION. GOODYEAR TIRE, P225/55R16. *AK. THE SECOND TIME WHILE DRIVING 10 MILES PER HOUR, THE DRIVER'S SIDE REAR TIRE EXPERIENCED TREAD SEPARATION, ON BOTH OCCASIONS THE RIMS WERE DAMAGED. *TS *JB

THE CONSUMER NOTICED ALL FOUR GOODYEAR, INVICTA TIRES AT 12000 MILES WERE WORE OUT PREMATURELY. *AK *SCC *JB

THE CONSUMER STATED WHEN DRIVING AT 50 MPH OR OVER, WHEN THE VEHICLE HIT A BUMP OR POT HOLE, THE VEHICLE JUMPED INTO THE NEXT LANE, THE VEHICLE WAS TAKEN TO THE DEALER TWICE, AND THEY COULD NOT DUPLICATE THE PROBLEM. *AK *TS *JB

THE VEHICLE EXPERIENCED A PROBLEM WITH THE GOODYEAR WRANGLER RTF TIRE MODEL # P235/75R15. THE TIRES HAD CRACKS AND BUBBLES ON THE SIDE WALL. THE MANUFACTURER WAS CONTACTED AND THEY REPLACED THE TIRES. *NLM THESE WERE REPLACEMENT TIRES FOR THE RECALLED FIRESTONE TIRES. *SCC *JB

WHILE DRIVING ALL 4 TIRES SHREDDED. THE VEHICLES AXLE BEAMS WERE ALSO REPLACED. *PH *NLM *CB

WHILE DRIVING 60-62 MPH REAR DRIVER SIDE TIRE EXPERIENCED TREAD SEPARATION. 4 TIRES WERE REPLACED ON 07-02-03. *AK

WE HAVE A 2002 JEEP LIBERTY RENEGADE WITH P235/70R16 GOODYEAR WRANGLER SRA TIRES. THE VEHICLE HAS 12,000 MILES ON IT AS WELL AS THE TIRES. AIR PRESSURE IN THE TIRES WERE KEPT AT MANUFACTURERS RECOMMENDATIONS. THE VEHICLE DID NOT HIT ANYTHING IN THE ROAD. THE PASSENGER FRONT AND REAR TIRES BURST LEAVING APPROXIMATELY 2 INCH TEARS IN THE SIDEWALL. THE VEHICLE WAS TRAVELLING ABOUT 30 MILES PER HOUR. *AK