GOODYEAR TIRES Complaints

I WAS DRIVING 35 MPH ON AN ASPHALT PAVED ROAD IN MY 2013 RAM 1500 CREW CAB, WITH 3,842 MILES ON THE ODOMETER, ON 11/JULY/2014. THE LEFT FRONT TIRE, GOODYEAR WRANGLER SR-A 275/60R20, EXPLODED VIOLENTLY CAUSES INSTANT DEFLATION. THE TIRE TREAD SPLIT COMPLETELY IN HALF FROM OUTSIDE TOP OF RIM TO INSIDE TOP OF RIM. DURING THE PROCESS OF ALL THIS, THE TIRE MANAGED TO MANGLE MY INNER FENDER WALL AND RIP MY LEFT FRONT FENDER FROM ITS ANCHOR BOLTS CAUSING $1,200 WORTH OF DAMAGE. SEARS AUTO DEPARTMENT REPLACED THE TIRE AT NO CHARGE DUE TO BEING COVERED BY ROADSIDE ASSISTANCE. I FILED A COMPLAINT WITH THE GOODYEAR CLAIMS DEPARTMENT AND HAD THE TIRE MAILED TO THEIR INSPECTION DEPARTMENT. I RECEIVED A LETTER IN THE MAIL INFORMING ME THAT THE CLAIM WAS BEING DENIED DUE TO NO FAULT ON THE TIRE. GOODYEAR SAID THE TIRE WAS PUNCTURED AND HAD NORMAL DEFLATION. AFTER RECEIVING THE TIRE BACK FROM GOODYEAR, I TOOK IT TO 3 SEPARATE STORES IN MY TOWN TO GET A SECOND OPINION. WITH OVER 85 TOTAL YEARS OF EXPERIENCE COMBINED, THE FINAL VERDICT WAS A UNANIMOUS AGREEMENT...NONE OF THEM HAD EVER SEEN A 20" TRUCK TIRE COMPLETELY SPLIT FORM BEAD TO BEAD IN THEIR ENTIRE CAREER. I HAVE LETTERS TO VERIFY THIS INFORMATION. I AM NOW LOOKING INTO A SMALL CLAIMS COURT CASE AGAINST GOODYEAR IN ORDER TO GET PAYMENT FOR THE DAMAGE CAUSED TO MY VEHICLE. *TR

ON JULY 8, 2014 (10 DAYS AFTER THE TIRES WERE PURCHASED AND ONLY THE 4TH TIME I HAD DRIVEN ON THE NEW TIRES) I WAS DRIVING MY SON TO PHYSICAL THERAPY (ABOUT 15 MILES AWAY) ON THE INTERSTATE IN BATON ROUGE, THE CAR WAS FEELING A LIL SHAKY BUT I THOUGHT IT WAS THE ROAD CONDITIONS KNOWING I HAD JUST PURCHASED NEW TIRES. WHEN WE WERE RETURNING HOME MY TIRE LIGHT CAME ON AND I STOPPED TO LOOK AT THE TIRES. I GOT OUT LOOKED FOR A FLAT DID NOT SEE ANY LOW TIRES AND THEN RETURNED TO DRIVING HOME. WHEN I ENTERED THE INTERSTATE MY CAR BEGAN TO SHAKE AGAIN AND I STAYED AT A 50 MPH SPEED JUST HOPING TO MAKE IT HOME, AFTER ABOUT 5 MILES THE TIRE BLEW OUT AND STARTED SLAPPING THE SIDE OF MY CAR, I WAS LOSING CONTROL OF THE CAR WITH MY 10 YEAR OLD AS A PASSENGER. I WAS ABLE TO MAKE IT TO THE SHOULDER OF THE INTERSTATE SAFELY BUT VERY SCARED AND CONFUSED. AS I EXAMINED THE DAMAGE I COULD NOT UNDERSTAND WHAT HAPPENED TO THE TIRE, IT WAS UNROLLED FROM THE RIM, IT WAS PEELED IN A STRIP. I WAS NOW STRANDED ON THE INTERSTATE WITH MY CHILD IN OVER 100 DEGREE TEMPERATURE. WE RETURNED THE TIRE TO SAMS CLUB WHERE WE PURCHASED IT, THEY ORDERED ME A NEW TIRE AND TOLD US TO CALL GOODYEAR ABOUT THE DAMAGED TIRE, THE SERVICE CENTER SAID THEY HAD NEVER SEEN A TIRE PEEL OFF THE RIM LIKE THAT ONE. WE FILED A CLAIM JUST AS GOOD YEAR ADVISED US TO DO AND SHIPPED THE DAMAGED TIRE. AT THIS POINT I AM DRIVING ON A SPARE TIRE AND HAVE DAMAGE TO MY CAR THAT WAS IN PERFECT CONDITION. I HAD TO TAKE A DAY OFF WORK TO GET 2 QUOTES FOR THE DAMAGE AND I RECEIVED A LETTER IN THE MAIL STATING THAT THE TIRE WAS NOT DEFECTIVE. THE GOODYEAR CUSTOMER SERVICE AGENT WAS RUDE AND THE MOST UNHELPFUL PERSON I HAVE EVER SPOKEN WITH! I AM A HARD WORKING MIDDLE CLASS AMERICAN WOMAN AND THIS IS THE MOST UNJUST THING I HAVE EVER ENCOUNTERED. I AM MENTALLY AFRAID TO DRIVE MY CAR FOR A LONG DISTANCE AND NOW I HAVE TO CONTINUE TO DRIVE A DAMAGED CAR. GOODYEAR IS THE WORST COMPANY I HAVE EVER HAD DEALINGS WITH. PLEASE HELP! *TR

TL* THE CONTACT OWNS A 2010 JAYCO EAGLE RECREATIONAL VEHICLE. THE VEHICLE IS EQUIPPED WITH GOODYEAR MARATHON TIRES, SIZE ST/235/AOR16 (NA). WHILE DRIVING 60 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT. THE TIRES WERE REPLACED BY AN INDEPENDENT MECHANIC. THE DOT NUMBER AND VIN WERE UNKNOWN. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 54,000. THE TIRE FAILURE MILEAGE WAS 4,000.

GOODYEAR ASSURANCE COMFORTRED 215/70 R15 98T. BELTS SEPARATED AT BEAD, GIANT GOITER IN SIDEWALL. I WAS TOLD BY DEALER THIS WAS A MOUNTING ERROR. NO TEARING OF INNER EDGE ON BEAD. THE OTHER THREE TIRES ALL HAVE BULGES STARTING IN SIDEWALLS. *TR

I BOUGHT A 2012 IMPALA .2 DAYS AFTER I BOUGHT IT FROM DEALER HAD TIRE GO DOWN FROM BUBBLE ON SIDEWALL. A MONTH LATER SAME THING. HAD BLOW OUT WITH 3 COUPLE DAYS AGO. WENT AND BOUGHT NEW SET AND FOUND OUT 4TH TIRE HAD BUBBLE.NOW I HATE I BOUGHT ANOTHER SET OF GOODYEAR EAGLE LS2. HOW CAN I GET MY MONEY BACK K FROM GOODYEAR OR NEW TIRES

INTERSTATE SPEED WITH 5TH WHEEL RV WITH ORIGINAL GOODYEAR MARATHON ST235/80R16 TIRES WITH APPROX. 5000 MILES ON THEM. DRIVER SIDE TIRE BLEW AND CAUSED $4500 WORTH OF DAMAGE TO RV. TWO MONTHS LATER (8-13-14) IT HAPPENED AGAIN, THIS TIME ON PASSENGER SIDE. GOODYEAR PAID MY DEDUCTIBLE WITHOUT QUESTION. BUT THESE TIRES SEEM TO BE HAVING TREAD SEPARATION AT LEGAL HIGHWAY SPEEDS AND PROPER TIRE INFLATION AND LOAD LIMITS. *TR

THIS IS SECOND INCIDENT FRONT DRIVER SIDE OEM TIRE SIDEWALL CRACK NEAR EDGE (EDGE OF WHEEL RIM) .TIRE IS STILL AVAILABLE .NOTICED CRACKS ON AUG 9,2014...MILES ON TOYOTA PRIUS 2010 IS ABOUT 36000 MILES FIRST TIME HAPPENED FRONT PASSENGER SIDE TIRE SIDE WALL CRACK IN JANUARY 2014. REPLACE WITH NEW TIRE ( MILES ON CAR ABOUT 33000) ALL OEM TIRES ON THE 2010 PRIUS ALMOST WEAR-OUT....REALLY FAST. *TR

MY FRONT LEFT TIRE, WHICH IS A GOODYEAR EAGLE P225/55R17/SL GDY B01 LS-2 95T0, BLEW OUT IN THREE PLACES ON THE OUTSIDE OF THE THREAD. THE INCIDENT COULD HAVE BEEN MUCH WORSE. I BOUGHT MY 2013 CHEVY IMPALA LAST OCTOBER. I HAD MY TIRES ROTATED LAST AT JIMMY GRAY CHEVROLET IN SOUTHAVEN, MS 38671. I HAVE ONLY 37,000 MILES ON THE CAR. I FEEL GOODYEAR OWES ME A NEW TIRE, BECAUSE OF WHAT HAPPENED. IF THEY WOULD PAY ME $140. I WILL BE HAPPY. I WILL SAVE THE TIRE FOR EVIDENCE, IF THEY WISH. *TR

ON FRIDAY AUGUST 8TH 2014 WE STOPPED AT GOODYEAR TIRE DEALER IN MOUNT VERNON, WA. AND HAD 4 BRAND NEW GOODYEAR MARATHON TIRES ST235/80R16 TIRES INSTALLED. WE DROVE 30 MILES TO OUR RV RESORT AND PULLED IN TO OUR CAMPSITE. NOTICED THAT THE LEFT FRONT TIRE WAS VERY LOW. BACKED INTO OUR SITE AND GOT SETTLED IN. THE NEXT MORNING I CHECKED THE TIRE AGAIN AND NOTICED IT WAS COMPLETELY FLAT ALSO NOTICED THAT THREE OF THE 4 TIRES ARE ALSO FLAT. THESE TIRES ARE BRAND NEW WITH ONLY 30 MILES ON THEM. I'VE CALLED THE DEALER AND REQUESTED THAT THEY COME TO OUR CAMPSITE AS I HAVE NO WAY OF CHANGING THESE TIRES. WAITING FOR THEM TO SHOW UP ON MONDAY AUG. 11TH. *TR

I WAS COMMUTING TO WORK ON HIGHWAY 59 NORTHBOUND JUST SOUTH OF THE GESSNER EXIT AT 65 MILES PER HOUR WHEN I HEARD A LOUD EXPLOSION AND I NEARLY LOST CONTROL OF THE CAR. MY VEHICLE IS A 2006 FORD FOCUS ZX4 WITH 15 INCH STANDARD ALLOY RIMS. THE LEFT REAR GOODYEAR EAGLE GT TIRE HAD EXPLODED WITHOUT WARNING. I SAW SMOKE EMERGE FROM THE WHEEL WELL AS I BROUGHT MY CAR TO A STOP ON THE EXIT RAMP AT BISSONNET. I CALLED MY HUSBAND WHO CAME OUT TO CHANGE THE TIRE AND UPON REMOVAL WE DISCOVERED THAT THE ENTIRE TREAD SECTION FROM ONE EDGE OF THE RIM TO THE OTHER HAD COMPLETELY COME OFF AND WAS STUCK IN THE WHEEL WELL, LEAVING THE RIM BARE. THERE WAS LIGHT CRACKING ON THE REST OF THE SET ON THE INNER PART OF THE TIRE NEAR THE RIM. THE TIRES WERE PURCHASED ON JUNE 17TH 2011 AT DISCOUNT TIRE AND ONLY HAD 23,000 MILES OF WEAR ON THEM. THEY HAD BEEN REGULARLY ROTATED AND INSPECTED AT DISCOUNT TIRE ON SCHEDULE. THE DOT NUMBER ON THE TIRES IS M7RB K11R 1511. I CONTACTED GOODYEAR CUSTOMER SERVICE TODAY AND THEY TOLD ME THE TIRES ARE NOT UNDER RECALL. MY WIFE COULD HAVE BEEN KILLED BY THIS INCIDENT. *TR